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IBM API Connect vs SnapLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
IBM API Connect saves time and costs, enhances integration, and improves ROI, though microservices' profitability is still unclear.
Sentiment score
8.1
SnapLogic provides efficient cloud integration, enhancing workflow and automation, offering significant cost and time savings over legacy tools.
Reducing development hours from eighty to four for an API was possible due to reusing existing scripts from DataPower.
Software Engineer IV at Royal Cyber Inc.
I have seen a return on investment from using IBM API Connect, as we created multiple plans based on customer usage.
Works at a outsourcing company with 5,001-10,000 employees
SnapLogic is really helpful and processes in very little time, so it doesn't take much time compared to any legacy tool.
Technical Specialist App Development at Birlasoft IndiaLtd.
SnapLogic has helped automate manual data transfers significantly and improved our workflow efficiency, reducing integration development timelines considerably, which reflects a good ROI.
Global Head - DevOps and AIOps Startegist at a manufacturing company with 10,001+ employees
It is not that fewer employees were needed, but time was definitely saved, and our process was optimized with the help of SnapLogic.
Architect at a transportation company with 1,001-5,000 employees
 

Customer Service

Sentiment score
6.2
IBM API Connect's support is responsive and knowledgeable but can be slow, lacking documentation with varied customer service experiences.
Sentiment score
6.9
SnapLogic customer service is praised for responsiveness and helpfulness, though support staff knowledge improvements are needed.
Support is excellent when it comes to APIC.
Software Engineer IV at Royal Cyber Inc.
Support is extremely good, especially with Sev 1 issues.
Software Engineer IV at a financial services firm with 1,001-5,000 employees
The technical support from SnapLogic is excellent, and I would give it a complete ten.
Senior Data Analyst at a pharma/biotech company with 10,001+ employees
Some SMEs are allotted for the organization, so in case of any issue, we have their email IDs to contact them for support, including SMEs and community.
Technical Specialist App Development at Birlasoft IndiaLtd.
Customer support scales well; as pipeline volume grows, we have been able to add more integrations and users without performance degradation.
Global Head - DevOps and AIOps Startegist at a manufacturing company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.3
IBM API Connect offers scalable API management, supporting large transactions and customizable deployments, making it ideal for enterprises.
Sentiment score
7.4
SnapLogic scales flexibly for all business sizes, with ease of configuration but minor performance concerns in specific cases.
With container versions, scaling up or down the gateways deployed into pods is a two to three-minute task for the operations team.
Software Engineer IV at Royal Cyber Inc.
It is distributed among IBM MQ, IBM Ace, IBM DataPower, and IBM API Connect.
Software Engineer IV at a financial services firm with 1,001-5,000 employees
IBM API Connect's scalability is good, as you can handle it easily similar to how you manage cloud providers.
Works at a outsourcing company with 5,001-10,000 employees
I rate the scalability of SnapLogic as eight out of ten.
Senior Data Analyst at a pharma/biotech company with 10,001+ employees
SnapLogic's scalability is huge.
Architect at a transportation company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.3
IBM API Connect is highly stable and reliable, with minimal issues, especially improved in recent versions, despite initial concerns.
Sentiment score
7.4
SnapLogic is praised for its 99% uptime and reliability, with minimal issues and manageable learning curve despite less support.
The runtime engine for the APIC Gateway is still a DataPower component, which has been stable in the industry for about fifteen years.
Software Engineer IV at Royal Cyber Inc.
If it is functioning well, you won't have a bad experience and your application becomes more reliable.
Works at a outsourcing company with 5,001-10,000 employees
I would rate the stability of SnapLogic as nearly ten out of ten.
Senior Data Analyst at a pharma/biotech company with 10,001+ employees
But recently, in a year, I haven't found many performance issues in SnapLogic.
Technical Specialist App Development at Birlasoft IndiaLtd.
 

Room For Improvement

IBM API Connect requires improvements in integration, usability, scalability, support, monetization, documentation, flexibility, and cost-effectiveness across environments.
SnapLogic users seek improvements in dashboards, API management, support, integration, AI functionality, connectors, scheduling, and data handling.
Examples include the lack of connectivity to MQ.
Software Engineer IV at Royal Cyber Inc.
You need to know when traffic peaks, so use auto-scaling when traffic comes.
Works at a outsourcing company with 5,001-10,000 employees
Connectivity to MQ is not available in IBM API Connect.
Software Engineer IV at a financial services firm with 1,001-5,000 employees
We require a data pipeline that can be read without latency and without any delay.
Architect at a transportation company with 1,001-5,000 employees
If the AI capabilities and integrations were more intuitive and easy to learn for new users, it would be greatly beneficial.
Senior Data Analyst at a pharma/biotech company with 10,001+ employees
They can improve more visuals, with graphical representations, such as how many things can be added, how many users can be added or dropped, and how the back-end nodes can be graphically shown in a better way.
Technical Specialist App Development at Birlasoft IndiaLtd.
 

Setup Cost

IBM API Connect is pricey, favoring larger enterprises, but negotiating with IBM can reduce costs for smaller businesses.
SnapLogic offers higher initial costs but provides value for complex integrations compared to MuleSoft and Apigee.
Pricing depends on how many instances run across environments.
Software Engineer IV at Royal Cyber Inc.
I would say the pricing is on the higher side, but it aligns with the capabilities offered for mid- to large integrations.
Global Head - DevOps and AIOps Startegist at a manufacturing company with 10,001+ employees
There would be only one point of improvement if the price could be lower.
Head of Data Practice at a tech consulting company with 201-500 employees
SnapLogic is positioned at around seven or eight out of ten in terms of pricing.
Senior Data Analyst at a pharma/biotech company with 10,001+ employees
 

Valuable Features

IBM API Connect provides secure, efficient API management with advanced analytics, multi-cloud support, and intuitive functionality for enterprises.
SnapLogic offers a user-friendly interface, enabling seamless data integration, workflow automation, and rapid deployment for minimal coding expertise.
It offers significant development efficiency, reducing man-hours from eighty to four when creating APIs.
Software Engineer IV at Royal Cyber Inc.
We can add some policies to provide extra security, protect your backend, validate the consumers, and analyze based on the traffic limit to throw things out.
Works at a outsourcing company with 5,001-10,000 employees
IBM API Connect has a designer and CLI features which can be used to completely automate the API.
Software Engineer IV at a financial services firm with 1,001-5,000 employees
I also like the whole child-parent pipeline feature; it allows me to break up a process into smaller pieces and then have one big pipeline that controls these smaller pipelines.
Head of Data Practice at a tech consulting company with 201-500 employees
The drag-and-drop builder and pre-built snaps have helped our team through a very low-code approach, making it easier for us to develop fast pipelines and be more agile compared to the heavier integration platforms we used before.
Global Head - DevOps and AIOps Startegist at a manufacturing company with 10,001+ employees
I find SnapLogic to be user-friendly, especially for beginners with limited experience in data engineering or ETL.
Senior Data Analyst at a pharma/biotech company with 10,001+ employees
 

Categories and Ranking

IBM API Connect
Ranking in API Management
8th
Ranking in Integration Platform as a Service (iPaaS)
14th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
79
Ranking in other categories
No ranking in other categories
SnapLogic
Ranking in API Management
24th
Ranking in Integration Platform as a Service (iPaaS)
13th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
27
Ranking in other categories
Data Integration (25th), Process Automation (18th), Cloud Data Integration (13th)
 

Mindshare comparison

As of February 2026, in the Integration Platform as a Service (iPaaS) category, the mindshare of IBM API Connect is 2.1%, down from 2.2% compared to the previous year. The mindshare of SnapLogic is 3.3%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Integration Platform as a Service (iPaaS) Market Share Distribution
ProductMarket Share (%)
SnapLogic3.3%
IBM API Connect2.1%
Other94.6%
Integration Platform as a Service (iPaaS)
 

Featured Reviews

SM
Works at a outsourcing company with 5,001-10,000 employees
Have addressed performance challenges while benefiting from flexible subscription models and reliable user access
To improve IBM API Connect, based on customer experience, you could work on latency. You can increase scalability and availability. If you're connecting with any other cloud, it connects to the infrastructure which needs to be managed with the customers and cloud providers, so if you have a setup, we can handle it easily. I have faced latency issues on the server, related to our management. If you need to stabilize your server based on peak traffic, you need to configure the scalability model. You need to know when traffic peaks, so use auto-scaling when traffic comes. If the application is not in use, the value should be zero, and it starts from zero. Based on customer experience, the value will increase, and when there is no customer servicing, the peak would be reduced, making the value remain zero. Following this approach, you should be able to optimize costs and satisfy customer experience.
reviewer2801493 - PeerSpot reviewer
Architect at a transportation company with 1,001-5,000 employees
Migration projects have accelerated data processing and now require better latency and support
The latency is the biggest issue across iPaaS. That is the important part. I have worked not only with SnapLogic, but also with MuleSoft, Dell Boomi, and Jitterbit. They are all fine, but they have different kinds of functionality. They all have similar kinds of problems in different domains. But as I mentioned, SnapLogic has a little bit of an edge because of its functionality and inbuilt functions for Fintech, as compared to the others. This I can say firmly. They need to assess themselves. In this day and age, as I mentioned earlier, terabytes of data need to be read and then have a quick turnaround for downstream systems, especially for GenAI or any LLMs. Then they can definitely improve themselves because right now, most things, in fact, the GenAI, ChatGPT, Cloud, Anthropic, and so many others, require data quality with perfection and more precision. But for all of that, we require a data pipeline that can be read without latency and without any delay, for any reason. So if they can improvise that over the cloud, that would be really fantastic and a really good achievement for them. Not only for them, but for the customer as well. Then no matter what, people cannot leave SnapLogic. They need to be there with the snaps. I don't know much about that. I haven't referred to the documentation that much. But support is something that is pretty obviously required, rather than just providing videos. Technical support is required. The roadmap also needs to be very clearly mentioned and specified. Be specific in which domain they are going to do what, if they are coming out with that roadmap. Otherwise, overall, if they are going to improve their entire system as I mentioned earlier, for the reusability concept and the data pipeline concept, then they will definitely do some magic in the future. From the HR point of view, or for HR tech, improvement is required. A couple of connectors are not working with all the relevant APIs, and there is always a restriction in terms of fetching the data. So that is why I chose six. From the Fintech point of view, if you are asking on a scale of one to 10, then I would give it an eight out of 10. It is a huge one. There is always a margin for improvement, so that is why I chose eight. If you talk about HR, sales, or any other domain, there is a significant amount of improvement required.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Insurance Company
11%
Computer Software Company
8%
Manufacturing Company
8%
Financial Services Firm
17%
Manufacturing Company
12%
Comms Service Provider
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise10
Large Enterprise61
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise12
 

Questions from the Community

What do you like most about IBM API Connect?
Publishers can easily identify, create, and publish APIs on the developer portal, defining plans, packages, and potentially billing rules.
What is your experience regarding pricing and costs for IBM API Connect?
I do not handle the pricing, setup cost, and licensing details.
What needs improvement with IBM API Connect?
We are relatively new to IBM API Connect, so I do not have significant improvements to suggest at this time.
What do you like most about SnapLogic?
Despite having no prior experience in SnapLogic, we managed to build, test, and prepare it for release in just three hours, handling heavy data efficiently.
What needs improvement with SnapLogic?
Some advanced features lack detailed documentation, and debugging complex pipelines could be more intuitive. We have faced a few issues with pipeline throttling, but SnapLogic support was responsiv...
What is your primary use case for SnapLogic?
Our main use case for SnapLogic is building integration pipelines across SaaS applications, databases, and internal systems to automate the data flows. A specific example of how we have used SnapLo...
 

Also Known As

No data available
DataFlow
 

Overview

 

Sample Customers

Heineken, Tine, Finologee, Axis Bank
Adobe, ADP, BlackBerry, Bonobos, Box, Capital One, Dannon, Eero, Endo, Gensler, HCL, HP, Grovo, HIS, iRobot, Leica, Merck, Sans, Target, Verizon, Vodafone, Yelp, Yahoo!
Find out what your peers are saying about IBM API Connect vs. SnapLogic and other solutions. Updated: January 2026.
881,733 professionals have used our research since 2012.