IBM Cloud Video vs Zoom Workplace Business comparison

IBM and Zoom Video Communications are both solutions in the Virtual Meetings category. IBM is ranked #29, while Zoom Video Communications is ranked #1 with an average rating of 8.4. IBM holds a 1.1% mindshare in VM, compared to Zoom Video Communications’s 8.6% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 95% of Zoom Video Communications users who would recommend it.

IBM Cloud Video

Read 1 IBM Cloud Video review

395 Views
245 Comparison Views

100% willing to recommend

Zoom Workplace Business

Read 232 Zoom Workplace Business reviews

4,030 Views
3,949 Comparison Views

95% willing to recommend

IBM Cloud Video

Zoom Workplace Business

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Nov 2, 2025

IBM Cloud Video and Zoom Workplace Business compete in the video communication category. IBM Cloud Video has an advantage with pricing and customer support, but Zoom Workplace Business is preferred for its comprehensive features and functionality.

Features: IBM Cloud Video provides advanced video streaming, analytics tools, and large-scale event support. Zoom Workplace Business offers high-quality video conferencing, seamless collaboration, and versatile communication tools.

Ease of Deployment and Customer Service: IBM Cloud Video has a straightforward deployment process with efficient support. Zoom Workplace Business features intuitive setup and extensive troubleshooting resources, relying on self-help compared to IBM's hands-on approach.

Pricing and ROI: IBM Cloud Video offers flexible pricing for large enterprises with tailored solutions for higher ROI. Zoom Workplace Business presents a cost-effective pricing structure, enhancing ROI through productivity and collaborative efficiency.

To learn more, read our detailed Virtual Meetings Report (Updated: January 2026).

Buyer's Guide

Virtual Meetings

January 2026

Download the complete report

Helped 881,707 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Cloud Video

Ranking in Virtual Meetings

29th

Average Rating

8.0

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

CDN (30th)

Zoom Workplace Business

Ranking in Virtual Meetings

1st

Average Rating

8.4

Reviews Sentiment

6.6

Number of Reviews

232

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Virtual Meetings category, the mindshare of IBM Cloud Video is 1.1%, up from 0.4% compared to the previous year. The mindshare of Zoom Workplace Business is 8.6%, down from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Zoom Workplace Business	8.6%
IBM Cloud Video	1.1%
Other	90.3%

Virtual Meetings

Featured Reviews

RONALD Lim

Co-Founder & Events Producer at Think Event

Great user interface and easy to implement

I like the corporate looking user interface for the audience and very straight forward log-in process too. The user interface of other solutions such as GoToWebinar can be confusing for a less tech-savvy audience. IBM has thoroughly thought through everything and the flexibility to integrate the API to expand the registration gateway allows us to have an extra layer of security. Furthermore, the brand IBM is reputable in the market for its data and network security.

Read full review

Arun Basnet

Data Engineer at a computer software company with 1,001-5,000 employees

Daily team collaboration has become smoother and supports reliable long client meetings

One of the best features Zoom Workplace Business offers is that we have unlimited time for our meeting schedule with no time limitation. Additionally, we can have a workspace and many other features that I haven't explored yet, including shared documents. Zoom Workplace Business has numerous features to provide a team with valuable tools. Regarding how Zoom Workplace Business has impacted my organization positively, we also had other communication channels such as Teams and Slack, but the video call experience in Zoom was really good and helpful. We also have a recording functionality which is truly helpful. While we have that on other platforms, Zoom makes it similarly easy to implement as that of other communication channels. Since Zoom has a really good streaming quality and works on low latency as well, we prefer to use Zoom over other communication channels for video calling and conferences, although we have other communication channels for text messages.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the user interface. There aren't too many buttons that the audience will have to fiddle with."

"I would rate Zoom nine out of 10 on a scale from one to ten."

"Zoom is scalable, it can handle meetings with lots of delegates."

"The most valuable feature is push notifications"

"It functions well. I have had no issues with attaching files to chats."

"Zoom is a very reliable solution."

"I have found the product to be scalable."

"All you need is a laptop or mobile device and a connection to the internet."

"The feature I really like is the summary provided by AI."

More Zoom Workplace Business pros

Cons

"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward. You have to do an API to integrate. It would be a lot easier if they had that."

"If Zoom added the feature of Zoom Phone so that I can use it as a phone, it would be much better."

"They need to improve the background feature, to be able to set a background without interfering with the current background."

"The performance could be better."

"It is difficult to see and control whether you're muted or not, so the interface should be improved."

"Technical support is in need of improvement."

"Setting up and understanding the tool takes time."

"The free version of Zoom only allows you to have a call session for approximately 45 minutes. This should be extended."

"The chat functionality in Zoom could improve."

More Zoom Workplace Business cons

Pricing and Cost Advice

Information not available

"I am using the free version of the solution. However, it has a time limit of 45 minutes for meetings. We do not have meetings longer than 45 minutes, it is fine for us."

"My company is using the paid version of Zoom."

"There is a licensing fee and although the price is fair, it can be a little cheaper."

"The price is $149 USD yearly."

"There are no licensing fees required."

"Zoom is free to use."

"We are using the free version of the solution."

"I use the tool's free version."

More Zoom Workplace Business pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

See recommendations

881,707 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Performing Arts

14%

Marketing Services Firm

10%

University

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	99
Midsize Enterprise	33
Large Enterprise	104

Questions from the Community

Ask a question

Earn 20 points

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

What do you like most about Zoom?

The product is scalable.

See all answers

What is your experience regarding pricing and costs for Zoom?

The pricing, setup cost, and licensing were not negotiated, so those details are uncertain.

See all answers

Comparisons

StackPath CDN vs IBM Cloud Video

Compared 55% of the time

Cisco TelePresence vs IBM Cloud Video

Compared 24% of the time

Windows Azure CDN vs IBM Cloud Video

Compared 21% of the time

Product Reports

Buyer's Guide

Virtual Meetings

January 2026

Download IBM Cloud Video product report

Buyer's Guide

Zoom Workplace Business

January 2026

Download Zoom Workplace Business product report

Also Known As

IBM Ustream

No data available

Overview

With cognitive and AI infused technologies, IBM Cloud Video empowers customers to enhance live and on-demand video opportunities, and maximize viewer engagement.

IBM

Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.

Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.

What are the key features of Zoom Workplace Business?

Video Conferencing: High-quality audio and video, suitable for large meetings.
Screen Sharing: Allows participants to display their screens for collaborative work.
Breakout Rooms: Facilitates smaller group discussions within a meeting.
Remote Access: Provides capabilities to manage meetings from different devices.
Integration: Connects seamlessly with apps like Outlook for enhanced productivity.

What benefits can users expect?

Enhanced Collaboration: Tools to boost teamwork and communication.
Security Measures: Features like authorized access and waiting rooms ensure secure meetings.
Flexibility Across Devices: Compatible with numerous devices for consistent experience.
Meeting Engagement: Features that support engaging and productive sessions.

In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.

Zoom Video Communications

Sample Customers

Airbnb, N3 Results, University of Notre Dame

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: January 2026.

DOWNLOAD NOW

881,707 professionals have used our research since 2012.

See our list of best Virtual Meetings vendors.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.