Try our new research platform with insights from 80,000+ expert users

IBM Cognos vs Microsoft SQL Server Reporting Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
IBM Cognos offers mixed returns; some save significantly, others find it costly, but generally enhances insights and processes.
Sentiment score
7.4
Microsoft SQL Server Reporting Services enhances usability, saves time, and improves decision-making and efficiency with streamlined reporting processes.
Any tool which obviates the need for a lot of coding will definitely save at least 60-70% of effort.
 

Customer Service

Sentiment score
6.5
IBM Cognos support is responsive and expert but criticized for high costs, slow resolutions, and complexity in customer service.
Sentiment score
6.9
Technical support receives mixed reviews; some praise its responsiveness, others face challenges, with satisfaction ratings between seven and nine.
I rate technical support from IBM as eight out of ten, indicating a high quality of service.
Reaching out to Microsoft took a prolonged time to the extent that we were wondering why Microsoft was unable to get its own logs to us.
 

Scalability Issues

Sentiment score
7.5
IBM Cognos offers scalable solutions, supporting large deployments with proper server architecture, powerful hardware, and seamless software integration.
Sentiment score
6.8
SQL Server Reporting Services offers moderate scalability, with challenges in horizontal scaling, preferring smaller deployments over enterprise ones.
It can be scaled out to other teams, but requires building cubes and implementing policies.
 

Stability Issues

Sentiment score
7.2
IBM Cognos is praised for stability and performance, surpassing competitors, with minor issues often due to server configuration.
Sentiment score
7.5
Microsoft SQL Server Reporting Services is highly stable, with minor issues mainly related to upgrades and large datasets.
I rate the stability of this solution as nine out of ten, indicating it is highly stable.
 

Room For Improvement

IBM Cognos needs UI upgrades, better data visualization, improved performance, and advanced self-service features to compete with rivals.
SQL Server Reporting Services needs better visualization, integration, and performance to compete with alternatives, plus improved support and pricing.
There is room for improvement in self-service analytics and predictiveness.
I am thinking that with all the Copilot integration within the Microsoft environment, that could be integrated as well, so that you could issue a prompt and it generates designs.
 

Setup Cost

IBM Cognos is costlier but offers extensive features, complex licensing, and competitive SaaS options for SMEs, emphasizing negotiation.
Microsoft SQL Server Reporting Services offers moderate pricing and good value, though the licensing model can be complex and costly.
I rate pricing as a four, meaning it is more expensive compared to other solutions.
Otherwise, you need to write a lot of code or API calls to generate reports if using some other tool outside of the ecosystem, which definitely requires additional effort and therefore additional cost and time.
 

Valuable Features

IBM Cognos offers powerful analytics, flexible reporting, strong visualization, and robust security with scalability and ease of use.
Microsoft SQL Server Reporting Services provides intuitive usability, robust security, and seamless integration, enhancing report creation, visualization, and deployment.
IBM Cognos is a robust governed platform with significant security features and provides excellent graphics and reporting.
The best features of Microsoft SQL Server Reporting Services are that it is easy to get the reports out because it is integrated with SQL and we have many of these tables.
 

Categories and Ranking

IBM Cognos
Ranking in Reporting
6th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
134
Ranking in other categories
BI (Business Intelligence) Tools (8th)
Microsoft SQL Server Report...
Ranking in Reporting
4th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Reporting category, the mindshare of IBM Cognos is 4.4%, down from 5.7% compared to the previous year. The mindshare of Microsoft SQL Server Reporting Services is 3.4%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting
 

Featured Reviews

AMOL JAJU - PeerSpot reviewer
Offers ad hoc analysis reports and good for operational dashboarding
There used to be many valuable features, but in the last three or four years, whatever IBM is doing with enhancements, it has taken a lot of time to build and develop. But the best usage of Cognos is the ad hoc analysis reports. I really like that. Our customers also like that. But now the usage of Cognos and OBIE is reduced by various business users because people and business users are now more focused on analytics, slice and dice, and the dashboard, and the widgets.
MartinSimons - PeerSpot reviewer
Ensures database access and monitoring have been manageable, but batch load analysis needs better support
There are occasions during maintenance runs when the Check Point monitoring system reports a lot of blocked sessions. This is typically due to system processes or maintenance processes that temporarily block themselves. Additionally, a tool within the studio for performing SQL analysis does not provide useful information for batch load processes, often advising not to use an index, which is expected with batch loads.
report
Use our free recommendation engine to learn which Reporting solutions are best for your needs.
860,592 professionals have used our research since 2012.
 

Comparison Review

it_user79932 - PeerSpot reviewer
Feb 4, 2015
Comparison of SAP BO, Tableau, QlikView, Cognos, Microsoft, OBIEE and Pentaho
1. SAP BO/BI Enterprise scalability Security Ease of use Semantic layer 2. Tableau Visualization Data discovery Turnaround time 3. IBM Cognos Enterprise scalability Security In-memory feature 4. MS BI - Flexibility 5. Pentaho - Open source but still enterprise grade 6. QlikView Data…
 

Top Industries

By visitors reading reviews
Educational Organization
24%
Financial Services Firm
12%
Insurance Company
7%
Manufacturing Company
7%
Financial Services Firm
14%
Government
11%
Computer Software Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Seeking lightweight open source BI software
It depends on the Data architecture and the complexity of your requirement. Some great tools in the market are Qlik Sense, Power BI, OBIEE, Tableau, etc. I have recently started using Cognos Enter...
What do you like most about IBM Cognos?
The solution's most valuable feature is its ease of use, which makes it easily compatible with other tools.
What needs improvement with IBM Cognos?
There is room for improvement in self-service analytics and predictiveness.
What do you like most about Microsoft SQL Server Reporting Services?
I mainly use the solution for the ease of reporting and for executive dashboards.
What needs improvement with Microsoft SQL Server Reporting Services?
They could improve the scalability and stability of SQL Server Reporting Services. I haven't used it recently, so I can't provide detailed suggestions on improvements.
 

Also Known As

Cognos, Cognos Analytics, IBM Cognos Analytics
SQL Server Reporting Services, Microsoft SSRS, SSRS, MS SQL Server Reporting Services
 

Overview

 

Sample Customers

More than 23,000 leading organizations across multiple industries use Cognos. Some examples of Cognos customers include BMW Financial Services, Quinte Health Care, Troy Corporation, Michigan State University, and GKN Land System.
CMS Wire, The New York Times
Find out what your peers are saying about IBM Cognos vs. Microsoft SQL Server Reporting Services and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.