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IBM FileNet vs Nuxeo comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM FileNet
Ranking in Enterprise Content Management
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
No ranking in other categories
Nuxeo
Ranking in Enterprise Content Management
14th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Digital Asset Management (10th)
 

Mindshare comparison

As of July 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 9.4%, down from 10.2% compared to the previous year. The mindshare of Nuxeo is 1.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Emad Rizki - PeerSpot reviewer
Facilitates seamless integration for large enterprises with strong deployment capabilities
FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.
reviewer2650419 - PeerSpot reviewer
Powerful data model building enables comprehensive document management for government sectors
The learning curve in Nuxeo is not easy, and it requires additional time. It's challenging to onboard new users or new developers. The resources on Hyland are good but lack exercises and use cases to apply by oneself during learning. There is not much practice to apply that knowledge directly on Nuxeo and get further details into the platform.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There is a significant ROI from IBM FileNet because before its introduction, the company needed to do all the work manually."
"The main features we find impactful are the workflow and document management along with FileNet file stores."
"FileNet can for sure cover the requirements of a medium and a big company, because of the scalability and the possibility to connect with many other IBM products."
"We probably would not have seen adoption so strongly without it."
"Users are able to create their own content, and they can manage their own sets of tasks, to work at their own pace and get their jobs done."
"[The most valuable features are] scalability and ease of use. These features are important because the customer where we have deployed it has millions of documents... And over the last five years, the volume of the documents has been increasing. It's handling all of them and without any errors."
"We use IBM Datacap's capabilities to capture data and then we use FileNet's capabilities for filing, to create an archive of documents... We [also] use FileNet's ability to expose information via APIs and interoperate with other systems."
"The best part of FileNet includes its advantages and most valuable features, which are its scalability and stability."
"Nuxeo is very powerful in terms of building up the data model and the context model."
 

Cons

"I think it's to the point where there are probably too many features. Every software, as it matures and graduates, grows the list of features. What many of our customers express is that it's just too complicated. They're using maybe five or ten percent of the features but they're having to pay for 100 percent. There is room for improvement in terms of simplifying it."
"There are only a few products large enterprises can choose from, and it doesn't really matter which one as it often depends on the consultants and the team implementing the solution."
"If I had a concern, it would be that we are sometimes not getting to the root cause of the issues from a technical standpoint as quickly as we should. For the most part, it's good. However, when things get a bit dicey with more involved issues, we have had some delays in getting feedback. If I had a concern, it's around the technical support and their responses in regards to things like root cause analysis."
"The response time and resolution of issues by technical support need improvement."
"It was complex. There were a lot of dependencies depending on the product. It had to be compatible with the Windows matching."
"The initial setup is complex. It is complex because there are several pieces of software that have to be installed in the right order to make it work alright."
"​I would rate the technical support as medium. I do not like the login process. It is not great."
"I would love it if single sign-on was a lot easier to set up. That's the most difficult part of it."
"The learning curve in Nuxeo is not easy, and it requires additional time. It's challenging to onboard new users or new developers."
 

Pricing and Cost Advice

"The platform is inexpensive."
"For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."
"The biggest issue is the cost of the FileNet, because the license cost is very high. If a customer doesn't have good technical guides that are aware of the license calculation, they will pay too much. FileNet's license calculation depends on the processor and number of users. So my advice to a new customer is to be very careful with your calculations before purchasing FileNet."
"My customers have seen ROI. There have been productivity gains, time savings gains, and things that they have been doing much more efficiently in a more modern way than they were before."
"Yearly, we pay for the maintenance, which is $20,000."
"​There are lots of components to the product. Make sure before you invest that you know which components you need.​​"
"When it comes to pricing, IBM needs to make an effort to improve the cost. That's the main issue regarding use of FinalNet in Columbia."
"FileNet is not cheap, but you absolutely get what you pay for. ​"
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
11%
Government
10%
Insurance Company
9%
Financial Services Firm
22%
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM FileNet?
The product is robust and can process a lot of documents for enterprise content management.
What is your experience regarding pricing and costs for IBM FileNet?
From the company's perspective, the licensing cost for IBM FileNet is still affordable. Though the license cost is somewhat expensive, it remains manageable. The company rates it between 3 and 5 be...
What needs improvement with IBM FileNet?
The API provided by IBM FileNet is a very out-of-date implementation. From the beginning, we cannot use a REST API; we have to use the IBM FileNet native API, which is quite outdated.
What needs improvement with Nuxeo?
The learning curve in Nuxeo is not easy, and it requires additional time. It's challenging to onboard new users or new developers. The resources on Hyland are good but lack exercises and use cases ...
What is your primary use case for Nuxeo?
We are mainly using Nuxeo for the government sector, and we are providing document management for those government sectors and universities. So, the main use cases are for government and universities.
What advice do you have for others considering Nuxeo?
The overall rating for Nuxeo is eight out of ten. My advice would be to consider sector and customer requirements carefully when choosing a platform.
 

Comparisons

 

Overview

 

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
Electronic Arts, Jeppesen, U.S. Navy, Orange, GSD&M, Sirona Dental, Skyscanner, Verizon, Unizin, Enernoc, NHS
Find out what your peers are saying about IBM FileNet vs. Nuxeo and other solutions. Updated: May 2025.
860,592 professionals have used our research since 2012.