IBM FileNet vs Nuxeo comparison

IBM and Hyland are both solutions in the Enterprise Content Management category. IBM is ranked #2 with an average rating of 8.1, while Hyland is ranked #11 with an average rating of 8.0. IBM holds a 6.2% mindshare in ECM, compared to Hyland’s 3.0% mindshare. Additionally, 91% of IBM users are willing to recommend the solution, compared to 100% of Hyland users who would recommend it.

IBM FileNet

Read 105 IBM FileNet reviews

4,556 Views
4,192 Comparison Views

91% willing to recommend

Nuxeo

Read 2 Nuxeo reviews

1,424 Views
1,267 Comparison Views

100% willing to recommend

IBM FileNet

Nuxeo

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM FileNet and Nuxeo based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM FileNet vs. Nuxeo Report (Updated: February 2026).

Buyer's Guide

IBM FileNet vs. Nuxeo

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM FileNet

Ranking in Enterprise Content Management

2nd

Average Rating

8.2

Reviews Sentiment

6.4

Number of Reviews

105

Ranking in other categories

No ranking in other categories

Nuxeo

Ranking in Enterprise Content Management

11th

Average Rating

8.0

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Digital Asset Management (11th)

Mindshare comparison

As of February 2026, in the Enterprise Content Management category, the mindshare of IBM FileNet is 6.2%, down from 10.2% compared to the previous year. The mindshare of Nuxeo is 3.0%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
IBM FileNet	6.2%
Nuxeo	3.0%
Other	90.8%

Enterprise Content Management

Featured Reviews

Shankar-Kambhampaty

Consulting CTO at a tech consulting company with 1-10 employees

Business workflows have been automated and document processes are streamlined at large scale

I believe IBM FileNet could be improved or enhanced in the future, specifically the user interface development support, which, despite all the improvements, still feels from the 2010s or 2000s. The current state of the user interface development support and the ability to customize it leaves much to be desired. The backend engine, process engine, and object engine are fantastic. However, the user interface, which is required to provide an impressive experience to the user, is difficult to build. IBM will need to do something about this area. Over time, IBM has made improvements with enhancements through CP4BA and other tools, with which user interfaces can be built. But there is much more is needed. The initial setup process for IBM FileNet requires specialists. IBM FileNet is not a click-click-click deploy kind of product. It has several components that need to be installed in different versions and in a particular order. Additionally, IBM Cloud does not provide a proper experience. The problem is I cannot use IBM Cloud easily. I cannot even get a membership easily. With AWS, I just use my credit card, sign up, and I am done. With IBM Cloud, that is not how it is. They go through all validation processes, and it is a nightmare at times. There are problems around IBM FileNet, not exactly with IBM FileNet itself, but the point is that it is not a click-click-click deploy either on the cloud or on-premise. It requires specialists, and there is a big learning curve toward deploying and managing the whole infrastructure as well as the software. I communicate with the technical support of IBM frequently. I have communicated several times, and frankly, there is much to be desired on that side. When you raise a ticket, it takes 24 to 48 hours for them to respond. We live in a time where business moves at the speed of light. Twenty-four hours is a very long time. You need to be able to get technical support instantaneously. It is not like the more contemporary support models where you get turnaround in minutes, not days.

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reviewer2650419

Customer Success Manager at a tech company with 51-200 employees

Powerful data model building enables comprehensive document management for government sectors

The learning curve in Nuxeo is not easy, and it requires additional time. It's challenging to onboard new users or new developers. The resources on Hyland are good but lack exercises and use cases to apply by oneself during learning. There is not much practice to apply that knowledge directly on Nuxeo and get further details into the platform.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has increased our productivity."

"We are able to find the proper documents which are needed for business processes."

"One of our clients, a customer of IBM, rolled out and replaced their existing ECM system with FileNet. Their productivity has increased pretty dramatically."

"The key way that this product has improved the way that that our business functions is by its stability. Its ability to remain up despite other pressures, its consistency, and lack of downtime are really the greatest things that it brings."

"The most critical benefit has been ease of use. It speeds along our development helping us go to market a lot sooner."

"Centralized our business documents."

"The key feature for us is that it keeps our content store small. That helps our DBAs when they have to do the backups of our audit system, or of the content store."

"It improves the time when providing customer service to our constituents."

More IBM FileNet pros

"Nuxeo is very powerful in terms of building up the data model and the context model."

Cons

"The most valuable features of IBM File Manager are workflow, content, and process capabilities."

"The response time and resolution of issues by technical support need improvement."

"We would like to have more automation of rollout solutions."

"I would like IBM to improve with each release, continue moving towards a continual, tighter integration, and build solutions that take advantage of all the different modules the platform has from one place."

"I would like to have an offline DR deployment. If that is doable, then it would be a big win."

"I'd like to see more cognitive. That's obviously where all of our world is going. I think if we can have more of those types of features and functions as a core, out of the box, that would be very helpful for us and our space."

"I would like to have more governance features with more supervisory layers."

"What I would like to see is more integration."

More IBM FileNet cons

"The learning curve in Nuxeo is not easy, and it requires additional time. It's challenging to onboard new users or new developers."

Pricing and Cost Advice

"It has reduced operating costs by reducing the amount of manual work needed."

"The biggest issue is the cost of the FileNet, because the license cost is very high. If a customer doesn't have good technical guides that are aware of the license calculation, they will pay too much. FileNet's license calculation depends on the processor and number of users. So my advice to a new customer is to be very careful with your calculations before purchasing FileNet."

"Yearly, we pay for the maintenance, which is $20,000."

"The physical space that we have gained back pays for the service. Therefore, it has reduced our operating costs overall. We have definitely seen ROI. I would estimate $30,000 a year."

"For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."

"1. It will be more expensive than estimated to setup. 2. You will need to double the staff while you are running the old system and installing the new system. 3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform."

"When it comes to pricing, IBM needs to make an effort to improve the cost. That's the main issue regarding use of FinalNet in Columbia."

"The cost is about $40,000, plus yearly maintenance."

More IBM FileNet pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

Government

Marketing Services Firm

Financial Services Firm

20%

Manufacturing Company

11%

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	32
Midsize Enterprise	13
Large Enterprise	74

No data available

Questions from the Community

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

See all answers

What is your experience regarding pricing and costs for IBM FileNet?

The pricing and licensing of IBM FileNet is high. We are living in a world where the minimal license from IBM costs anywhere from seventy-five thousand to one hundred thousand US dollars, depending...

See all answers

What needs improvement with IBM FileNet?

See all answers

What needs improvement with Nuxeo?

See all answers

What is your primary use case for Nuxeo?

We are mainly using Nuxeo for the government sector, and we are providing document management for those government sectors and universities. So, the main use cases are for government and universities.

See all answers

What advice do you have for others considering Nuxeo?

The overall rating for Nuxeo is eight out of ten. My advice would be to consider sector and customer requirements carefully when choosing a platform.

See all answers

Comparisons

OpenText Content Management vs IBM FileNet

Compared 13% of the time

SharePoint vs IBM FileNet

Compared 13% of the time

Hyland OnBase vs IBM FileNet

Compared 10% of the time

OpenText Documentum Content Management vs IBM FileNet

Compared 8% of the time

IBM ECM vs IBM FileNet

Compared 5% of the time

More IBM FileNet Competitors

Alfresco vs Nuxeo

Compared 23% of the time

SharePoint vs Nuxeo

Compared 14% of the time

Hyland OnBase vs Nuxeo

Compared 13% of the time

OpenText Content Manager vs Nuxeo

Compared 11% of the time

IBM ECM vs Nuxeo

Compared 9% of the time

More Nuxeo Competitors

Product Reports

Buyer's Guide

IBM FileNet

January 2026

Download IBM FileNet product report

Buyer's Guide

Enterprise Content Management

January 2026

Download Nuxeo product report

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

IBM

Nuxeo, now part of Hyland, makes it easy to build smart content applications that enhance customer experiences, improve decision making, and accelerate products to market. Common use cases for the Nuxeo Platform include digital asset management (DAM), enterprise content management (ECM), product asset management (PAM), document management, case management, and knowledge management. The Nuxeo Platform has been architected to take full advantage of the cloud and uses a modular architecture to deliver elastic scalability and performance. The platform provides critical content management capabilities with advanced functionality in search, collaboration, workflow, artificial intelligence (AI), machine learning (ML), renditions, a configurable user interface, and the industry's most advanced metadata modeling. Leading organizations use Nuxeo to modernize their information management systems or accelerate ideas to market by connecting data and digital assets.

Hyland

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

Electronic Arts, Jeppesen, U.S. Navy, Orange, GSD&M, Sirona Dental, Skyscanner, Verizon, Unizin, Enernoc, NHS

Buyer's Guide

IBM FileNet vs. Nuxeo

February 2026

Free Report: IBM FileNet vs. Nuxeo

Find out what your peers are saying about IBM FileNet vs. Nuxeo and other solutions. Updated: February 2026.

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