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IBM FileNet vs Nuxeo comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM FileNet
Ranking in Enterprise Content Management
4th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
103
Ranking in other categories
No ranking in other categories
Nuxeo
Ranking in Enterprise Content Management
12th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Digital Asset Management (13th)
 

Mindshare comparison

As of October 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 8.2%, down from 10.4% compared to the previous year. The mindshare of Nuxeo is 3.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
IBM FileNet8.2%
Nuxeo3.3%
Other88.5%
Enterprise Content Management
 

Featured Reviews

ARTHUR BRUNO - PeerSpot reviewer
Has provided robust content management but requires simplification in configuration and usability
We almost do not utilize the automation capabilities of IBM FileNet to streamline our business processes. The process automation and business automation features are barely used. Currently, we primarily use it to store content. We are now trying to use all of the functionalities of IBM FileNet, but we have not yet utilized the full capacity of the system. We are trying to reduce redundancy with IBM FileNet by enhancing our business rules. However, we still have significant redundancy. IBM FileNet can help us reduce redundancy, but we need to understand the tool and use all the functionalities to accomplish this. Ease of use with IBM FileNet is a disadvantage of this tool. It is complex and hard to use. When we try to set up IBM FileNet, we have many questions. We do not understand what we need to do in IBM FileNet. There are many configurations we must make but do not know how to implement. While IBM FileNet is very reliable, it is very difficult to set up. When reading the documentation about IBM FileNet, it appears to be very reliable and secure, but setting up configurations, access rules, authorization, and authentication seems to be very challenging.
reviewer2650419 - PeerSpot reviewer
Powerful data model building enables comprehensive document management for government sectors
The learning curve in Nuxeo is not easy, and it requires additional time. It's challenging to onboard new users or new developers. The resources on Hyland are good but lack exercises and use cases to apply by oneself during learning. There is not much practice to apply that knowledge directly on Nuxeo and get further details into the platform.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is really usable. There is a lot of support for it. You have the online components to trawl through the storage. I have a lot of fun with it."
"​It is very stable and reliable."
"The most valuable features of IBM File Manager are workflow, content, and process capabilities."
"The usability is really good. Our business users are pleased with it. They seem to get what they are looking for, and it's very efficient."
"It is a faster, robust solution. The platform compatibility is very good."
"We are able to find the proper documents which are needed for business processes."
"​Streamlined our business processes."
"We use IBM Datacap's capabilities to capture data and then we use FileNet's capabilities for filing, to create an archive of documents... We [also] use FileNet's ability to expose information via APIs and interoperate with other systems."
"Nuxeo is very powerful in terms of building up the data model and the context model."
 

Cons

"The API provided by IBM FileNet is a very out-of-date implementation. From the beginning, we cannot use a REST API; we have to use the IBM FileNet native API, which is quite outdated."
"It needs better collaboration between the IBM teams on the FileNet and CCM sides."
"The only downside is that it takes a dedicated staff to maintain it and the learning curve is pretty steep."
"Ease of use with IBM FileNet is a disadvantage of this tool. It is complex and hard to use."
"It would be nice to have additional integration features, which could be integration with IoOT-based products and solutions that also have automation requirements on the IOT side. Anything can be integrated from a Gateway or API perspective would be a plus."
"The area of migrations to new versions must be made easier. It's quite good that they have now begun to improve the API area, to modernize the interfaces, but there's always a very big investment involved in migrating from one version to another. That prohibits rolling out new functionalities to customers. It's not so easy.... In that area, they really must improve."
"FileNet needs improvement in pricing as it has become very expensive."
"I would like to have an offline DR deployment. If that is doable, then it would be a big win."
"The learning curve in Nuxeo is not easy, and it requires additional time. It's challenging to onboard new users or new developers."
 

Pricing and Cost Advice

"The licensing cost of FileNet is comparable."
"The solution saves time and money. It helps us to be able to accomplish the goals of our business, as opposed to being tangled in the weeds of what we could do."
"When it comes to pricing, IBM needs to make an effort to improve the cost. That's the main issue regarding use of FinalNet in Columbia."
"It is still a leading ECM solution provider, however the cost to implement and maintain are higher than other solutions."
"The cost is about $40,000, plus yearly maintenance."
"The biggest issue is the cost of the FileNet, because the license cost is very high. If a customer doesn't have good technical guides that are aware of the license calculation, they will pay too much. FileNet's license calculation depends on the processor and number of users. So my advice to a new customer is to be very careful with your calculations before purchasing FileNet."
"For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."
"IBM FileNet is an expensive solution."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
9%
Government
9%
Insurance Company
9%
Financial Services Firm
26%
Computer Software Company
11%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise12
Large Enterprise74
No data available
 

Questions from the Community

What do you like most about IBM FileNet?
The product is robust and can process a lot of documents for enterprise content management.
What is your experience regarding pricing and costs for IBM FileNet?
From the company's perspective, the licensing cost for IBM FileNet is still affordable. Though the license cost is somewhat expensive, it remains manageable. The company rates it between 3 and 5 be...
What needs improvement with IBM FileNet?
The API provided by IBM FileNet is a very out-of-date implementation. From the beginning, we cannot use a REST API; we have to use the IBM FileNet native API, which is quite outdated.
What needs improvement with Nuxeo?
The learning curve in Nuxeo is not easy, and it requires additional time. It's challenging to onboard new users or new developers. The resources on Hyland are good but lack exercises and use cases ...
What is your primary use case for Nuxeo?
We are mainly using Nuxeo for the government sector, and we are providing document management for those government sectors and universities. So, the main use cases are for government and universities.
What advice do you have for others considering Nuxeo?
The overall rating for Nuxeo is eight out of ten. My advice would be to consider sector and customer requirements carefully when choosing a platform.
 

Comparisons

 

Overview

 

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
Electronic Arts, Jeppesen, U.S. Navy, Orange, GSD&M, Sirona Dental, Skyscanner, Verizon, Unizin, Enernoc, NHS
Find out what your peers are saying about IBM FileNet vs. Nuxeo and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.