IBM Instana Observability vs Zabbix comparison

IBM Instana Observability

Read 106 Zabbix reviews

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2,755 Comparison Views

95% willing to recommend

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM Instana Observability and Zabbix based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Instana Observability vs. Zabbix Report (Updated: June 2025).

IBM Instana Observability vs. Zabbix

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Instana Observability

Ranking in Application Performance Monitoring (APM) and Observability

42nd

Average Rating

8.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Zabbix

Ranking in Application Performance Monitoring (APM) and Observability

9th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

106

Ranking in other categories

Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (1st)

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of IBM Instana Observability is 0.5%, up from 0.2% compared to the previous year. The mindshare of Zabbix is 3.7%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Tomas Kim

Managing Director at BA Solutions

Not expensive and offers good performance

The most valuable feature of the solution is performance. A one-vendor solution serves as a good feature of the tool. In the IT industry, the IT support team has lots of vendors to contact. DB monitoring is done by one company, while WaaS monitoring is done by another and done by another company, which makes it really complicated for the IT team concerned about the security levels. The tool's main feature is that it is a one-vendor solution. The analysis done by the tool is a good feature. The tool is used as an open-source tool. The tool is growing, and new features are being added to the product.

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B Ahmed

Manager, Information Technology Zara & Inditex at Cenomi

Enables seamless global client monitoring with reliable remote connectivity

I use the solution to provide a perfect environment for remote connectivity with my clients. Many tools that I require for system maintenance are included. I can easily monitor all of my clients throughout the world I did not give much thought to it, however, improvements could be made to Zabbix.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of IBM Instana are its quick data collection and analytics after installing the agent."

"The most valuable feature of the solution is performance."

"The solution has a one-second resolution, giving you the status of your application within one second."

"We use Zabbix to monitor our organization's IT infrastructure and workstations. We don't use Microsoft Intune since it's expensive. The tool's real-time alerting system has proved crucial for us, particularly when a new device joins a network that is not one of our own devices. It notifies us about the presence of this new device, allowing us to investigate further. Additionally, it alerts us about disk usage, memory usage, and the software installed on the machine."

"The solution is quite mature and very stable."

"The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white."

"Zabbix is a cost-effective solution. We're a small organization with a few dozen devices to monitor, and it was available for free. We can see what we need. We haven't done an in-depth analysis on it, but we're currently okay with the product."

"Zabbix can use old data to current data to set the threshold. We can use previous data to set the threshold."

"The most valuable feature is service assurance."

"The solution is stable."

"We like the user-interface for this solution, which makes it an easy to use tool."

More Zabbix pros

Cons

"The solution should include log management and improve reporting and integration with Cognos."

"One area that requires improvement is related to the automation part, specifically automated actions like sending SMS."

"The product's initial setup phase is not very easy."

"When we have a problem, we have to do a lot of research to solve it."

"When using this solution in enterprise monitoring, you are able to see that there are some issues with equipment that could be causing a problem. Sometimes you want to make a root command that you do not want to be executed automatically. What we have tried to do is open an SSH session directly from the solution's interface but it is not possible."

"Zabbix is not easy to configure, and upgrading is also an issue."

"Its UI should be improved. They did some improvements in version 5, but it could benefit from some more work. Its integrations should also be improved. They've been active for one year, and they seem to have noticed that. It has new integrations, but it could benefit from more integrations. As far as I know, there is no model to push statistics, metrics, or events towards Zabbix. This type of API isn't yet there, whereas some other tools provide an API for this."

"I'm using the free version of Zabbix, and I'd like to see more customization options, especially for setting trigger thresholds."

"In an upcoming release, there should be automated reports which we are currently doing manually. For example, if we collect a report file every day and want to send it to a moderator for review. We are expecting this feature to come out soon but it would be valuable to have now."

"Having a more customizable interface and dashboard would be an improvement."

"The solution needs to add features for finding loopholes or problems and their root causes."

More Zabbix cons

Pricing and Cost Advice

"The tool's cost is normal as per the market. The tool is not expensive."

"The solution's pricing is reasonable compared to that of its competitors like Dynatrace."

"I use the tool's free version."

"It is free, which allows us to reduce costs."

"There are no licenses."

"It is freeware. We still use the free version of Zabbix."

"For pricing, it's free. We don't pay anything for it. They open-source the code, and people pay for support."

"Zabbix is free but if you use it in production then you have to pay for it."

"It’s free of cost."

"The solution is open source so is free."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Manufacturing Company

Computer Software Company

Insurance Company

Computer Software Company

15%

Educational Organization

14%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for IBM Instana Observability?

The tool's cost is normal as per the market. The tool is not expensive.

What needs improvement with IBM Instana Observability?

The tool should offer more LDR AI models. The monitoring is just a status, but the next level of a monitoring solution is to prevent an accident or stop an accident status. The solution should be t...

What is your primary use case for IBM Instana Observability?

Before IBM, I ordered our company's engineer to have a look at the tool and test it. I think it was two years ago, the transfer to IBM happened in our company. At the beginning, IBM Instana Observa...

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

We didn't use the commercial version. We used the free version.

What needs improvement with Zabbix?

I think it's the best solution for monitoring. I don't know any better.

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Compared 8% of the time

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Compared 6% of the time

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Compared 4% of the time

Nagios XI vs Zabbix

Compared 3% of the time

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Product Reports

Application Performance Monitoring (APM) and Observability

Download IBM Instana Observability product report

Download Zabbix product report

Overview

IBM Instana Observability is a versatile tool tailored for real-time monitoring and management of applications, especially in complex cloud environments. It excels in automated root cause analysis, improving system reliability, and dynamic graphing for visualizing system interconnections. With features like real-time alerting, it enhances operational efficiency and aids in prompt issue resolution, making it invaluable for maintaining robust IT operations.

IBM

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

Information Not Available

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

IBM Instana Observability vs. Zabbix