IBM Instana Observability vs Zabbix comparison

"The solution has a one-second resolution, giving you the status of your application within one second."

"The most valuable feature of the solution is performance."

"The most valuable features of IBM Instana are its quick data collection and analytics after installing the agent."

"The solution is stable."

"We like the user-interface for this solution, which makes it an easy to use tool."

"The implementation process is very straightforward."

"It meets my organizational needs. It's pretty easy to use."

"It is a great product. The SNMP protocol tracking feature is good. I really like how it tracks SNMP. The alerts are also great."

"Zabbix is scalable."

"It has good graphs of what is going on within the operating system.​"

"Zabbix is an excellent performance monitoring tool."

"The solution should include log management and improve reporting and integration with Cognos."

"One area that requires improvement is related to the automation part, specifically automated actions like sending SMS."

"The product's initial setup phase is not very easy."

"As far as improvements, sometimes I get a bit frustrated when I move from a previous version to a new one because some configuration has changed—I need to investigate the documentation to deal with some configuration. But it doesn't take much time, so it's okay."

"The stability could be better."

"The System Center Operations Manager can be improved."

"Zabbix is powerful, but it is difficult to understand initially. There are many things that can be improved, but we might not be using Zabbix to its fullest extent. The software has more features than we need."

"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."

"If Zabbix had a better dashboard then it would be nice."

"When it comes to troubleshooting or technical support, there is usually some time lag."

"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

"The tool's cost is normal as per the market. The tool is not expensive."

"The solution's pricing is reasonable compared to that of its competitors like Dynatrace."

"There are no licenses."

"It's free software released under the GNU/GPL license."

"Zabbix is an open-source tool, and it's free to use."

"Zabbix is free but if you use it in production then you have to pay for it."

"It is a true open-source solution, so there are no licensing costs."

"If you have 20,000 hosts, the support costs around €95,000 for a year."

"It’s free of cost."

"The solution is open source so is free."