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IBM NS1 Connect vs Infoblox DDI comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
IBM NS1 Connect enhances uptime, optimizes traffic, and reduces costs with automation, boosting performance and customer experience for users.
Sentiment score
6.0
Infoblox DDI provides high ROI by improving efficiency and is ideal for large environments despite its high cost.
I have definitely seen a return on investment with IBM NS1 Connect as it has given our organization more control and flexibility in managing DNS at a global scale, which almost was impossible before.
Senior Software Engineer at PwC
Regarding return on investment, this automation saves eight engineer hours per month, which at $40 per hour translates to about $320 monthly and approximately $3,840 annually.
Associate Software Engineer at a outsourcing company with 201-500 employees
I had high downtime before its implementation and now achieve 99% uptime, a significant improvement for my customer.
Manager at a tech vendor with 5,001-10,000 employees
Infoblox offers an ROI that saves time and money.
Systems security engineer at Secure Networks Ltd
Integrating DDI offers more efficient return on investment compared to implementing DHCP, DNS security, and IP address management separately.
Director at Infosonik Systems Ltd
 

Customer Service

Sentiment score
7.6
IBM NS1 Connect support is praised for responsiveness and expertise, though complex issues may require higher plans for faster solutions.
Sentiment score
7.9
Infoblox DDI support is seen as professional and effective, despite mixed feedback on response times and costs.
The customer support for IBM NS1 Connect is very proactive and responsive twenty-four hours a day, seven days a week.
Senior Software Engineer at PwC
You raise a PR, and then it takes several weeks for them to respond.
Assosiate Director at TIAA
I believe subscribing to a higher plan would ensure immediate support to prevent losing too many customers, particularly premium customers.
Associate Software Engineer at a outsourcing company with 201-500 employees
Whenever we have an issue, they are very helpful.
Network engineer at a comms service provider with 201-500 employees
The customer service and support are fantastic.
Director at Infosonik Systems Ltd
 

Scalability Issues

Sentiment score
6.4
IBM NS1 Connect excels in scalable query handling, offering reliability and adaptability for high traffic and dynamic environments.
Sentiment score
7.1
Infoblox DDI is scalable and flexible, ideal for multinational corporations, but its cost may deter smaller enterprises.
Using NS1 with a low TTL capability to propagate DNS updates globally in under five seconds is highly commendable.
Dns architect at a outsourcing company with 5,001-10,000 employees
When the number of users increases, it can distribute traffic automatically across multiple servers, clouds, or regions.
Especialista De Produtos at a tech vendor with 10,001+ employees
IBM NS1 Connect's scalability is very high, managing scenarios with a large volume of queries by distributing load among free nodes.
Manager at a tech vendor with 5,001-10,000 employees
InfoBlox DDI is very scalable, offering both physical and virtual box solutions.
Director at Infosonik Systems Ltd
I rate the scalability of Infoblox as eight out of ten.
Systems security engineer at Secure Networks Ltd
 

Stability Issues

Sentiment score
8.4
IBM NS1 Connect is highly reliable, demonstrating excellent stability, scalability, and consistent uptime, even during high traffic and DDoS attacks.
Sentiment score
8.2
Infoblox DDI is stable, integrates well with virtualization, has improved hardware, easy deployment, and responsive support.
IBM NS1 Connect is very stable as I have not experienced any lagging or downtime.
Senior Software Engineer at PwC
I am not seeing any issues while deploying because the deployment process is very easy and simple with straightforward steps.
Senior Associate at ProTechmanize Solutions (P) Ltd.
Infoblox encounters some glitches, making it not entirely super stable.
Systems security engineer at Secure Networks Ltd
 

Room For Improvement

IBM NS1 Connect needs UI, reporting, cost, training enhancements, better automation, AI integration, and user-friendly design improvements.
Infoblox DDI needs better integrations, faster GUI, scalability enhancements, and pricing adjustments to broaden its SMB appeal.
IBM NS1 Connect has a very steep learning curve in terms of learning the custom filter chains and the complex multi-region setup, which requires a specialized DNS expert and can be difficult for beginners.
Dns architect at a outsourcing company with 5,001-10,000 employees
Pricing can be more transparent, especially when dealing with tight budgets.
Senior Software Engineer at PwC
I think the support for upcoming technical updates in IBM NS1 Connect could be improved as they are not up to the mark, and their development or new enhancements are very slow.
Data Protection Specialist at CompuCom
It would be helpful if we can log in and click on the server, and have the CLI pop up directly instead of using third-party software, like PuTTY.
DDI Engineer at a non-profit with 1-10 employees
The commercial pricing could be reduced to attract more small customers.
Director at Infosonik Systems Ltd
I have experienced instances where a URL was triggered by Infoblox even though it was not accessed.
Systems security engineer at Secure Networks Ltd
 

Setup Cost

IBM NS1 Connect pricing is seen as fair and competitive, balancing cost with functionality and reliability for enterprise buyers.
Infoblox DDI is a premium solution for medium to large enterprises, offering advanced features and simplified subscription licensing.
Other competitors have offered a very low price compared to IBM, and that aspect is very tough for us to convince clients.
Data Protection Specialist at CompuCom
Licensing poses a more challenging part since the cost depends on the plan, DNS query volume, check monitors, filter limits, and additional capabilities.
Associate Software Engineer at a outsourcing company with 201-500 employees
The essentials plan is very affordable, costing less than 100 a month.
Manager at a tech vendor with 5,001-10,000 employees
The pricing is quite expensive, which is why I recommend it for medium and large enterprises and not for small businesses.
DDI Engineer at a non-profit with 1-10 employees
InfoBlox DDI is a premium product and is relatively expensive compared to other solutions in the market.
Director at Infosonik Systems Ltd
Infoblox DDI's pricing is quite high compared to others.
Network engineer at a comms service provider with 201-500 employees
 

Valuable Features

IBM NS1 Connect enhances performance with DNS automation, intelligent routing, API-driven features, security, and improved uptime and efficiency.
Infoblox DDI efficiently manages network services with a user-friendly interface, robust security, and scalable deployment options.
The intelligence criterion directs the user to the best server based on latency and availability with 100% SLA for DNS resolution, and the API makes automation easier and reduces manual errors, plus it detects failures and redirects users.
Especialista De Produtos at a tech vendor with 10,001+ employees
We can host our application wherever our presence is, supporting disaster recovery situations and automated failover scenarios with 99.99% uptime.
Dns architect at a outsourcing company with 5,001-10,000 employees
The API-first automation automates DNS configurations and changes through APIs and infrastructure as code workflows, reducing repetitive manual work and the risk of human error.
Associate Software Engineer at a outsourcing company with 201-500 employees
These features make Infoblox DDI preferable because users can get any kind of support, and the UI is easily trainable.
DDI Engineer at a non-profit with 1-10 employees
The DDI solution is valuable for its ability to integrate DHCP, DNS security, and IP address management, along with threat intelligence into one platform.
Director at Infosonik Systems Ltd
The DNS component of Infoblox DDI is the most valuable feature for us because it includes DNSSEC for DNS security.
Network engineer at a comms service provider with 201-500 employees
 

Categories and Ranking

IBM NS1 Connect
Ranking in Managed DNS
4th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
20
Ranking in other categories
Domain Name System (DNS) Security (9th)
Infoblox DDI
Ranking in Managed DNS
8th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
12
Ranking in other categories
DDI (2nd)
 

Mindshare comparison

As of November 2026, in the Managed DNS category, the mindshare of IBM NS1 Connect is 3.1%, up from 1.2% compared to the previous year. The mindshare of Infoblox DDI is 2.4%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed DNS Mindshare Distribution
ProductMindshare (%)
IBM NS1 Connect3.1%
Infoblox DDI2.4%
Other94.5%
Managed DNS
 

Featured Reviews

reviewer2889387 - PeerSpot reviewer
Associate Software Engineer at a outsourcing company with 201-500 employees
Intelligent traffic steering has improved uptime and now needs simpler policies and support
The best features IBM NS1 Connect offers include the authoritative DNS filter chain, traffic steering policies, and endpoint health monitoring, along with its API-first automation and DNS reporting, which are all some of the most valuable features. Out of those features, I find myself relying on the traffic steering policies the most because we detect the endpoints and steer new DNS responses towards healthy alternatives. This is very helpful because whenever there is a massive amount of requests coming into the region or to the server, and for a better user interface and customer experience, we should not show the user that the server is down. We can reroute the request to the server nearest to that region, making it an important capability. The authoritative DNS ensures DNS queries for domains and reliable DNS resolution are essential for users, particularly to discover application endpoints, but it alone does not guarantee this. The API-first automation automates DNS configurations and changes through APIs and infrastructure as code workflows, reducing repetitive manual work and the risk of human error. The DNS reporting and analytics help teams understand query volume, traffic distribution, and unusual behavior under the support of troubleshooting and capacity planning.
SP
Senior Associate at ProTechmanize Solutions (P) Ltd.
Centralized DNS security, DHCP, and IP management have simplified deployment and daily operations
Infoblox DDI is capable of fulfilling customer requirements from a DNS security, DHCP, and IPAM perspective. From a DNS perspective, Infoblox DDI is a good solution for DNS security and DNS resolution. Infoblox DDI provides automation through API, which allows us to fetch details from Infoblox DDI, giving us many ways to accomplish automation. For stability of Infoblox DDI, I would rate it eight out of ten. Infoblox DDI is a stable solution.
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Use our free recommendation engine to learn which Managed DNS solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
11%
Computer Software Company
10%
Outsourcing Company
10%
Financial Services Firm
8%
Manufacturing Company
11%
Government
10%
Financial Services Firm
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise6
Large Enterprise16
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What needs improvement with NS1 Managed DNS?
IBM NS1 Connect has a very steep learning curve in terms of learning the custom filter chains and the complex multi-region setup, which requires a specialized DNS expert and can be difficult for be...
What is your primary use case for NS1 Managed DNS?
IBM NS1 Connect serves as our managed authoritative DNS and traffic steering service, which is highly reliable, and its performance is excellent for a global Anycast network. For a specific example...
What advice do you have for others considering NS1 Managed DNS?
Regarding IBM NS1 Connect's AI capabilities, I think its governance and security are great as it's a SaaS-based solution, and the governance is also good. While we haven't had a very close connecti...
What needs improvement with Infoblox DDI?
Infoblox DDI could be slightly improved in terms of scalability. I am not able to comment on a more modernized or refreshed dashboard as I have not faced any issues so far. I am also not aware abou...
What is your primary use case for Infoblox DDI?
We are using all of the DDI components within Infoblox DDI ( /products/infoblox-ddi-reviews ), including DNS, DHCP, and IPAM. We are running it for operations within the government sector.
What advice do you have for others considering Infoblox DDI?
On the maintenance side, we only need to manage the hardware expiry date. Infoblox DDI provides hardware devices on time and also sends reminders for expiry. I cannot comment on health monitoring. ...
 

Also Known As

NS1 Managed DNS, NS1
No data available
 

Overview

 

Sample Customers

Avast Software, Bloomberg L.P., BBC, Carfax, CNBC LLC, Deloitte Consulting LLP, Disney Streaming, Dropbox, EBAY Inc, Gannett Media Corp, Salesforce, Wayfair, Workday
Adobe, Aflac, UCSD, Airbus, Amgen, Apple
Find out what your peers are saying about IBM NS1 Connect vs. Infoblox DDI and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.