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IBM NS1 Connect vs Infoblox DDI comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
IBM NS1 Connect boosts ROI through enhanced DNS management, improved uptime, automation, and efficiency without extra infrastructure costs.
Sentiment score
6.0
Infoblox DDI provides high ROI by improving efficiency and is ideal for large environments despite its high cost.
I have definitely seen a return on investment with IBM NS1 Connect as it has given our organization more control and flexibility in managing DNS at a global scale, which almost was impossible before.
Senior Software Engineer at PwC
I have seen a return on investment with IBM NS1 Connect, as application uptime has improved by 40% to 45%.
Software Engineer at Abbott
Infoblox offers an ROI that saves time and money.
Systems security engineer at Secure Networks Ltd
Integrating DDI offers more efficient return on investment compared to implementing DHCP, DNS security, and IP address management separately.
Director at Infosonik Systems Ltd
 

Customer Service

Sentiment score
8.3
IBM NS1 Connect offers 24/7 proactive support, with highly professional teams ensuring client satisfaction, despite occasional slow responses.
Sentiment score
7.9
Infoblox DDI support is seen as professional and effective, despite mixed feedback on response times and costs.
They are very proactive and supportive, available 24/7.
Software Engineer at Abbott
The customer support for IBM NS1 Connect is very proactive and responsive twenty-four hours a day, seven days a week.
Senior Software Engineer at PwC
You raise a PR, and then it takes several weeks for them to respond.
Assosiate Director at TIAA
Whenever we have an issue, they are very helpful.
Network engineer at a comms service provider with 201-500 employees
The customer service and support are fantastic.
Director at Infosonik Systems Ltd
 

Scalability Issues

Sentiment score
6.5
IBM NS1 Connect excels at scalability, managing high query volumes and traffic shifts, ensuring reliability and responsiveness globally.
Sentiment score
7.1
Infoblox DDI is scalable and flexible, ideal for multinational corporations, but its cost may deter smaller enterprises.
It has managed to handle all my organization's growth.
Software Engineer at Abbott
When the number of users increases, it can distribute traffic automatically across multiple servers, clouds, or regions.
Especialista De Produtos at a tech vendor with 10,001+ employees
InfoBlox DDI is very scalable, offering both physical and virtual box solutions.
Director at Infosonik Systems Ltd
I rate the scalability of Infoblox as eight out of ten.
Systems security engineer at Secure Networks Ltd
 

Stability Issues

Sentiment score
8.3
IBM NS1 Connect offers reliable performance and stability, effectively managing traffic and maintaining uptime even during DDoS attacks.
Sentiment score
8.2
Infoblox DDI is stable, integrates well with virtualization, has improved hardware, easy deployment, and responsive support.
IBM NS1 Connect is very stable as I have not experienced any lagging or downtime.
Senior Software Engineer at PwC
IBM NS1 Connect is very stable.
Software Engineer at Abbott
I am not seeing any issues while deploying because the deployment process is very easy and simple with straightforward steps.
Senior Associate at ProTechmanize Solutions (P) Ltd.
Infoblox encounters some glitches, making it not entirely super stable.
Systems security engineer at Secure Networks Ltd
 

Room For Improvement

IBM NS1 Connect users seek a more intuitive interface, improved features, better resources, pricing transparency, and clearer DNS management.
Infoblox DDI needs better integrations, faster GUI, scalability enhancements, and pricing adjustments to broaden its SMB appeal.
Pricing can be more transparent, especially when dealing with tight budgets.
Senior Software Engineer at PwC
DNS timeout issues should be resolved.
Software Engineer at Abbott
I think the support for upcoming technical updates in IBM NS1 Connect could be improved as they are not up to the mark, and their development or new enhancements are very slow.
Data Protection Specialist at CompuCom
It would be helpful if we can log in and click on the server, and have the CLI pop up directly instead of using third-party software, like PuTTY.
DDI Engineer at a non-profit with 1-10 employees
The commercial pricing could be reduced to attract more small customers.
Director at Infosonik Systems Ltd
I have experienced instances where a URL was triggered by Infoblox even though it was not accessed.
Systems security engineer at Secure Networks Ltd
 

Setup Cost

IBM NS1 Connect offers good value with competitive pricing, though some users note transparency and cost challenges in competitive situations.
Infoblox DDI is a premium solution for medium to large enterprises, offering advanced features and simplified subscription licensing.
Other competitors have offered a very low price compared to IBM, and that aspect is very tough for us to convince clients.
Data Protection Specialist at CompuCom
My experience with pricing, setup cost, and licensing of IBM NS1 Connect has been that it is one of the most cost-effective tools and very affordable.
Software Engineer at Abbott
My experience with pricing, setup costs, and licensing has been that I found it a bit expensive and had some difficulty with the language issue, having to use a translator for licensing.
Especialista De Produtos at a tech vendor with 10,001+ employees
The pricing is quite expensive, which is why I recommend it for medium and large enterprises and not for small businesses.
DDI Engineer at a non-profit with 1-10 employees
InfoBlox DDI is a premium product and is relatively expensive compared to other solutions in the market.
Director at Infosonik Systems Ltd
Infoblox DDI's pricing is quite high compared to others.
Network engineer at a comms service provider with 201-500 employees
 

Valuable Features

IBM NS1 Connect offers API-driven automation, real-time monitoring, and intelligent traffic routing for enhanced performance and user experiences.
Infoblox DDI efficiently manages network services with a user-friendly interface, robust security, and scalable deployment options.
The intelligence criterion directs the user to the best server based on latency and availability with 100% SLA for DNS resolution, and the API makes automation easier and reduces manual errors, plus it detects failures and redirects users.
Especialista De Produtos at a tech vendor with 10,001+ employees
The best features that IBM NS1 Connect offers include routing based on user verification, endpoint switching based on latency, DNS response time, real-time monitoring, intelligent traffic routing capabilities, API-driven functionality, HTTPS redirects, secondary DNS, and API integrations.
Senior Software Engineer at PwC
The intelligent traffic routing and API-driven features of IBM NS1 Connect have helped my team by allowing routing based on user location, endpoint switching based on latency, and DNS response time.
Software Engineer at Abbott
These features make Infoblox DDI preferable because users can get any kind of support, and the UI is easily trainable.
DDI Engineer at a non-profit with 1-10 employees
The DDI solution is valuable for its ability to integrate DHCP, DNS security, and IP address management, along with threat intelligence into one platform.
Director at Infosonik Systems Ltd
The DNS component of Infoblox DDI is the most valuable feature for us because it includes DNSSEC for DNS security.
Network engineer at a comms service provider with 201-500 employees
 

Categories and Ranking

IBM NS1 Connect
Ranking in Managed DNS
6th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
16
Ranking in other categories
Domain Name System (DNS) Security (8th)
Infoblox DDI
Ranking in Managed DNS
9th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
12
Ranking in other categories
DDI (2nd)
 

Mindshare comparison

As of August 2026, in the Managed DNS category, the mindshare of IBM NS1 Connect is 2.7%, up from 1.2% compared to the previous year. The mindshare of Infoblox DDI is 2.3%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed DNS Mindshare Distribution
ProductMindshare (%)
IBM NS1 Connect2.7%
Infoblox DDI2.3%
Other95.0%
Managed DNS
 

Featured Reviews

DavidJackson1 - PeerSpot reviewer
Software Engineer at Abbott
Smart routing has improved uptime and performance and enables real-time automated traffic control
The best features IBM NS1 Connect offers, in my opinion, are real-time monitoring, intelligent traffic routing capabilities, and being API driven. The intelligent traffic routing and API-driven features of IBM NS1 Connect have helped my team by allowing routing based on user location, endpoint switching based on latency, and DNS response time. Additionally, IBM NS1 Connect has API integration. IBM NS1 Connect positively impacts my organization by making our website load faster and enhancing the user interface to be more intuitive and user-friendly. It's very economical and cost-effective. I also love it because it saves time through automation, saving around 30% to 35% of our time and also saving man-source. Our application uptime has improved by 40% to 45%. Although there have been a few outages, the service uptime has significantly improved our trust with clients. It is very cost-effective and affordable, hence providing a great return on investment.
SP
Senior Associate at ProTechmanize Solutions (P) Ltd.
Centralized DNS security, DHCP, and IP management have simplified deployment and daily operations
Infoblox DDI is capable of fulfilling customer requirements from a DNS security, DHCP, and IPAM perspective. From a DNS perspective, Infoblox DDI is a good solution for DNS security and DNS resolution. Infoblox DDI provides automation through API, which allows us to fetch details from Infoblox DDI, giving us many ways to accomplish automation. For stability of Infoblox DDI, I would rate it eight out of ten. Infoblox DDI is a stable solution.
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
10%
Financial Services Firm
10%
Government
6%
Manufacturing Company
12%
Government
10%
Financial Services Firm
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise13
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What needs improvement with NS1 Managed DNS?
The aspect that needs improvement about IBM NS1 Connect is that the integration with AI is not seamless at this moment. That particular portion needs to be re-evaluated. We were able to increase th...
What is your primary use case for NS1 Managed DNS?
I have worked on both deployment models of IBM NS1 Connect in the company's environment and in the clouds. I utilize IBM NS1 Connect's Intelligent Traffic Steering feature.
What advice do you have for others considering NS1 Managed DNS?
I purchased IBM NS1 Connect through AWS Marketplace. We do use analytical tools built into the product. I rate this product 9 out of 10.
What needs improvement with Infoblox DDI?
Infoblox DDI could be slightly improved in terms of scalability. I am not able to comment on a more modernized or refreshed dashboard as I have not faced any issues so far. I am also not aware abou...
What is your primary use case for Infoblox DDI?
We are using all of the DDI components within Infoblox DDI ( /products/infoblox-ddi-reviews ), including DNS, DHCP, and IPAM. We are running it for operations within the government sector.
What advice do you have for others considering Infoblox DDI?
On the maintenance side, we only need to manage the hardware expiry date. Infoblox DDI provides hardware devices on time and also sends reminders for expiry. I cannot comment on health monitoring. ...
 

Also Known As

NS1 Managed DNS, NS1
No data available
 

Overview

 

Sample Customers

Avast Software, Bloomberg L.P., BBC, Carfax, CNBC LLC, Deloitte Consulting LLP, Disney Streaming, Dropbox, EBAY Inc, Gannett Media Corp, Salesforce, Wayfair, Workday
Adobe, Aflac, UCSD, Airbus, Amgen, Apple
Find out what your peers are saying about IBM NS1 Connect vs. Infoblox DDI and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.