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IBM OpenPages vs OneTrust GRC comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM OpenPages
Ranking in GRC
6th
Average Rating
7.2
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
IT Governance (2nd)
OneTrust GRC
Ranking in GRC
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
14
Ranking in other categories
IT Vendor Risk Management (1st)
 

Mindshare comparison

As of May 2025, in the GRC category, the mindshare of IBM OpenPages is 6.0%, up from 5.4% compared to the previous year. The mindshare of OneTrust GRC is 9.1%, up from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC
 

Featured Reviews

Gabriele  Meneguzzi - PeerSpot reviewer
A robust governance, risk, and compliance solution with comprehensive features for risk management and policy enforcement; however, its implementation complexity and potential cost could be an issue
I believe there's room for improvement in establishing connections with external information. When dealing with data from another system, there's often a need for importing. Currently, the flow of information in this regard lacks robust support. It would be beneficial to explore a system that enhances support for users, developers, and customer service in managing this operational aspect.
Steve Peacock - PeerSpot reviewer
Has robust IT risk management capabilities and good technical support services
I recently implemented the platform for a large multinational client operating in 28 countries with diverse risk management needs across privacy, cyber, and group strategy. Its configurable nature allowed us to tailor risk attributes and visibility filters specific to each organizational unit, enhancing compliance effectiveness. Automation has significantly optimized compliance processes. For example, automating vendor risk assessments at a global jewelry company reduced process time and dependencies among legal, cyber, and ESG teams, enhancing agility and efficiency. OneTrust's CyberScores and Security Scorecard feature provided independent risk assessments for vendors, facilitating informed decisions. This capability was instrumental in aligning IT risk management with privacy team requirements, ensuring robust vendor evaluations. Integration with existing systems was smooth overall, leveraging robust API for customized reporting. However, managing custom attributes required additional effort to align with reporting needs, necessitating a translation mechanism in tools like Power BI. I would recommend it and rate it a nine.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The content, reporting, and workflow features stand out as the most valuable aspects."
"Everything about IBM OpenPages is valuable, particularly when compared to other solutions in the market like MetricStream, from which we switched due to its feasibility, user-friendliness, and performance."
"IBM OpenPages provides time savings in recording risk management components."
"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"IBM OpenPages saves time in my work as a developer."
"The most valuable features are the workflow engine, calculations, and security rules."
"OneTrust GRC is stable."
"Vendors can be assessed and rated out of the tool, and assessments can be scheduled for updates at certain intervals."
"As a solution for IT risks, it is a very good product."
"The most valuable feature of the solution is that it already has visibility about all the data protection regulations or other cybersecurity regulations related to several countries"
"The simplicity of OneTrust GRC, particularly its user interface, is valuable as it makes it easy to use and not complex."
"We have data from Jira regarding addiction related to Europe as well as California. Additionally, we have data related to the Indian Data Protection Bill. Therefore, GDPR compliance is highly beneficial."
"The privacy impact assessment automation tool and the incident management tool are very user-friendly."
"One of the valuable features of this solution is it has the ability to review fourth and fifth parties to the nth degree."
 

Cons

"Some self-relationships are not available in OpenPages' relationship model."
"It would be useful to have more out-of-the-box functionality, especially triggers and calculations."
"IBM needs to work on pricing for organizations with around 100 users, as the licensing model is not competitive enough for SMEs."
"IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors."
"I believe there's room for improvement in establishing connections with external information."
"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"They could improve by offering free help. A solution, a lot of times, is not just the use of the solution. For example, it is the overall engagement, how well do they support the system, what is their SLA, and how long their response time is to an issue. It would be beneficial if they had some type of professional services where they offer the first five hours of professional services a year for free. That would be a substantial benefit rather than having to buy professional services or professional services packages."
"There are several areas for improvement. One is the integration capability. Connecting various DSAR systems can be time-consuming if a single integration takes months to complete."
"There could be enhancements related to AI."
"I haven't seen any return on investment using the solution. If I had the opportunity, I would use a different solution."
"We encounter difficulties creating multiple platforms or interfaces and manual processes for changing certain settings."
"There are limitations to customized workflow automation, and they need to increase both the available automation and the customized workflow."
"The platform was not built in a way that allowed multinational entities to use it seamlessly."
"OneTrust GRC's workflows aren't automated and need to be manually driven."
 

Pricing and Cost Advice

Information not available
"On a scale from one to ten, where one is cheap, and ten is too expensive, I rate the solution a seven since it falls under the pricey side."
"OneTrust GRC's licensing costs about $15,000 per module."
"OneTrust GRC is an expensive solution."
"The solution is expensive."
"I found the pricing and setup cost very reasonable."
"The platform is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
29%
Computer Software Company
7%
Manufacturing Company
6%
Government
5%
Financial Services Firm
14%
Computer Software Company
12%
Healthcare Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM OpenPages?
The product’s interface is very intuitive.
What needs improvement with IBM OpenPages?
IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors. Additionally, although there are risk assessment tools, I do n...
What is your primary use case for IBM OpenPages?
I primarily use IBM OpenPages ( /products/ibm-openpages-reviews ) for compliance and audit programs.
What do you like most about OneTrust GRC?
We have data from Jira regarding addiction related to Europe as well as California. Additionally, we have data related to the Indian Data Protection Bill. Therefore, GDPR compliance is highly benef...
What is your experience regarding pricing and costs for OneTrust GRC?
I don't have specifics on pricing. I know it's not very cheap, but the budget aspect is outside my wheelhouse.
What needs improvement with OneTrust GRC?
I wish there were more customization options, particularly within the privacy rights automation module. More customization on the backend would allow for adjusting specific category labels tailored...
 

Comparisons

 

Also Known As

OpenPages
OneTrust Vendor Risk Management
 

Overview

 

Sample Customers

Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum
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Find out what your peers are saying about IBM OpenPages vs. OneTrust GRC and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.