IBM OpenPages vs OneTrust GRC comparison

IBM and OneTrust are both solutions in the GRC category. IBM is ranked #6 with an average rating of 8.0, while OneTrust is ranked #2 with an average rating of 8.6. IBM holds a 3.0% mindshare in G, compared to OneTrust’s 3.4% mindshare. Additionally, 71% of IBM users are willing to recommend the solution, compared to 78% of OneTrust users who would recommend it.

IBM OpenPages

Read 9 IBM OpenPages reviews

1,514 Views
1,408 Comparison Views

71% willing to recommend

OneTrust GRC

Read 14 OneTrust GRC reviews

2,160 Views
1,685 Comparison Views

78% willing to recommend

IBM OpenPages

OneTrust GRC

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Executive SummaryUpdated on Feb 4, 2025

IBM OpenPages and OneTrust GRC are competitive products in the risk and compliance management sector. OneTrust GRC may have an advantage due to robust features, while IBM OpenPages offers favorable pricing and support.

Features: IBM OpenPages is known for customizable workflows, comprehensive risk management capabilities, and integrated drag-and-drop reporting tools. OneTrust GRC emphasizes extensive compliance features, privacy management, and the ability to review fourth and fifth-party risks.

Room for Improvement: IBM OpenPages could enhance its privacy management features, streamline deployment, and expand regulatory updates. OneTrust GRC might benefit from more intuitive workflow customization, deeper integration capabilities, and improved customer onboarding support.

Ease of Deployment and Customer Service: IBM OpenPages relies on a traditional deployment model with dedicated setup and comprehensive customer service. OneTrust GRC provides a cloud-based solution that facilitates deployment and offers responsive, streamlined customer service.

Pricing and ROI: IBM OpenPages is recognized for competitive setup costs and strong ROI, particularly for large enterprises. OneTrust GRC, with potentially higher initial costs, delivers a quick ROI due to its advanced feature set and regulatory insights.

To learn more, read our detailed IBM OpenPages vs. OneTrust GRC Report (Updated: December 2025).

Buyer's Guide

IBM OpenPages vs. OneTrust GRC

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM OpenPages

Ranking in GRC

6th

Average Rating

7.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Governance (2nd)

OneTrust GRC

Ranking in GRC

2nd

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Vendor Risk Management (3rd)

Mindshare comparison

As of January 2026, in the GRC category, the mindshare of IBM OpenPages is 3.0%, down from 5.8% compared to the previous year. The mindshare of OneTrust GRC is 3.4%, down from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

GRC Market Share Distribution
Product	Market Share (%)
OneTrust GRC	3.4%
IBM OpenPages	3.0%
Other	93.6%

GRC

Featured Reviews

Gabriele Meneguzzi

GRC Practice Leader at Stratos Analytics

Have improved operational control and simplified internal workflows through a clear user interface

The most useful features in IBM OpenPages are the workflow features and front-end. The workflow feature in IBM OpenPages is very flexible, easy to configure, and can help design every kind of process, while the front-end is very useful, clear, simple, and dynamic. The benefit of a centralized platform in risk management, such as IBM OpenPages, is that it allows sharing information and guarantees a central framework of risk and control. The dashboards in IBM OpenPages help with monitoring processes for different users and profiles, and we use the dashboard extensively to show the state of different processes to control them. IBM OpenPages integrates effectively with other tools and existing infrastructure for my customers as we integrate other tools, using APIs to match different information, though some other tools may better support integration. IBM offers Connect, an add-on for integration, but we do not use it, relying solely on API. The reporting tools in IBM OpenPages have very strong potential because they are linked with Cognos IBM, a business intelligence tool, allowing for very good and complex reports, though creating these reports requires skills in business intelligence to get the most out of IBM OpenPages.

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Gerald Pegg

Governance Risk and Compliance Coordinator at HUB International

Streamlined incident management with user-friendly automation tools and responsive support

I use OneTrust specifically for incident management. For my company, I helped to create the incident management program that we currently use, particularly with gathering the information and sending out assessments to different vendors to collect information for further research and discovery. I…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"IBM OpenPages provides time savings in recording risk management components."

"Everything about IBM OpenPages is valuable, particularly when compared to other solutions in the market like MetricStream, from which we switched due to its feasibility, user-friendliness, and performance."

"The most valuable features are the workflow engine, calculations, and security rules."

"IBM OpenPages saves time in my work as a developer."

"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."

"The content, reporting, and workflow features stand out as the most valuable aspects."

"The most useful features in IBM OpenPages are the workflow features and front-end, as noted by Ian Francis, an IBM expert lab, with the workflow feature being very flexible, easy to configure, and able to help design every kind of process, while the front-end is very useful, clear, simple, and dynamic."

"The most valuable feature of the solution is that it already has visibility about all the data protection regulations or other cybersecurity regulations related to several countries"

"OneTrust GRC offers policy management, including documentation, distribution, attestation, and policy management."

"One of the valuable features of this solution is it has the ability to review fourth and fifth parties to the nth degree."

"The product helps us streamline audit and incident management processes."

"It does help in the automation of our privacy impact assessments."

"We have data from Jira regarding addiction related to Europe as well as California. Additionally, we have data related to the Indian Data Protection Bill. Therefore, GDPR compliance is highly beneficial."

"One of the most beneficial features of the product has been its cloud-based IT and vendor risk management tools, along with built-in templates for GDPR and ISO compliance."

"OneTrust GRC is stable."

More OneTrust GRC pros

Cons

"It would be useful to have more out-of-the-box functionality, especially triggers and calculations."

"Some self-relationships are not available in OpenPages' relationship model."

"IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors."

"IBM needs to work on pricing for organizations with around 100 users, as the licensing model is not competitive enough for SMEs."

"The reporting tools in IBM OpenPages have very strong potential because they are linked with Cognos IBM, a business intelligence tool, allowing for very good and complex reports, though creating these reports requires skills in business intelligence to get the most out of IBM OpenPages."

"I believe there's room for improvement in establishing connections with external information."

"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."

"There are limitations to customized workflow automation, and they need to increase both the available automation and the customized workflow."

"The implementation of OneTrust could have been smoother, particularly in terms of scoping for those outside of governance, risk, and compliance."

"We encounter difficulties creating multiple platforms or interfaces and manual processes for changing certain settings."

"OneTrust GRC's workflows aren't automated and need to be manually driven."

"I haven't seen any return on investment using the solution. If I had the opportunity, I would use a different solution."

"They could improve by offering free help. A solution, a lot of times, is not just the use of the solution. For example, it is the overall engagement, how well do they support the system, what is their SLA, and how long their response time is to an issue. It would be beneficial if they had some type of professional services where they offer the first five hours of professional services a year for free. That would be a substantial benefit rather than having to buy professional services or professional services packages."

"They could enhance the product's functionalities like audit management and ensure consistency across modules."

"The product is not that easy to set up."

More OneTrust GRC cons

Pricing and Cost Advice

Information not available

"OneTrust GRC's licensing costs about $15,000 per module."

"The solution is expensive."

"The platform is expensive."

"I found the pricing and setup cost very reasonable."

"On a scale from one to ten, where one is cheap, and ten is too expensive, I rate the solution a seven since it falls under the pricey side."

"OneTrust GRC is an expensive solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

25%

Manufacturing Company

10%

Retailer

Comms Service Provider

Financial Services Firm

14%

Energy/Utilities Company

Government

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	9

Questions from the Community

What needs improvement with IBM OpenPages?

There is nothing in particular that needs improvement in IBM OpenPages, although reporting could be improved to make it easier to create reports.

See all answers

What is your primary use case for IBM OpenPages?

My customers' main use cases for IBM OpenPages include ICT risk, operational risk management, and regulatory and compliance management.

See all answers

What advice do you have for others considering IBM OpenPages?

For those planning to use IBM OpenPages, I recommend defining exactly what you want and understanding how IBM OpenPages can help you before starting to use it. I rate IBM OpenPages a nine out of ten.

See all answers

What do you like most about OneTrust GRC?

We have data from Jira regarding addiction related to Europe as well as California. Additionally, we have data related to the Indian Data Protection Bill. Therefore, GDPR compliance is highly benef...

See all answers

What is your experience regarding pricing and costs for OneTrust GRC?

I don't have specifics on pricing. I know it's not very cheap, but the budget aspect is outside my wheelhouse.

See all answers

What needs improvement with OneTrust GRC?

I wish there were more customization options, particularly within the privacy rights automation module. More customization on the backend would allow for adjusting specific category labels tailored...

See all answers

Comparisons

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Compared 5% of the time

Qualys Policy Compliance vs IBM OpenPages

Compared 4% of the time

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Compared 8% of the time

AuditBoard vs OneTrust GRC

Compared 6% of the time

NAVEX Global vs OneTrust GRC

Compared 4% of the time

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Product Reports

Buyer's Guide

GRC

January 2026

Download IBM OpenPages product report

Buyer's Guide

OneTrust GRC

January 2026

Download OneTrust GRC product report

Also Known As

OpenPages

OneTrust Vendor Risk Management

Overview

Enables customers to manage risk and compliance initiatives across the enterprise, helping businesses to reduce loss, improve decision-making about resource allocation, and optimize business performance.

IBM

OneTrust is the largest and most widely used technology platform to operationalize privacy, security and third-party risk management. More than 2,500 customers, both big and small and across 100 countries, use OneTrust to demonstrate compliance with privacy regulations including the GDPR, California Consumer Privacy Act, Brazil LGPD, and hundreds of the world's privacy laws.

OneTrust's size and scale allows it to offer the easiest-to-use and most affordable solution for implementing use cases including: Privacy Maturity Benchmarking, Data Protection by Design and Default (PbD), Data Protection Impact Assessments (PIA/DPIA), Third-Party Vendor Risk Management, Incident and Breach Response, Data Mapping (Records of Processing), Customer Preference Management, Consent Management, Website Scanning & Cookie Compliance, Mobile App Scanning, Data Subject/Consumer Rights Management and Policy & Notice Management.

The platform's intelligence comes from DataGuidance by OneTrust, an in-depth and up-to-date source of privacy and security regulatory summaries, guidance, templates, case law, and analysis. The database is updated daily by over 20 in-house privacy researchers, along with a network of 500 lawyers across over 300 jurisdictions.

OneTrust's 700 employees are located across co-headquarters in Atlanta and in London with additional locations in Bangalore, Melbourne, San Francisco, New York, Munich and Hong Kong. To learn more, visit OneTrust.com.

OneTrust

Sample Customers

Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum

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Buyer's Guide

IBM OpenPages vs. OneTrust GRC

December 2025

Free Report: IBM OpenPages vs. OneTrust GRC

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