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IBM OpenPages vs OneTrust GRC comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM OpenPages
Ranking in GRC
5th
Average Rating
7.2
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
IT Governance (3rd)
OneTrust GRC
Ranking in GRC
6th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
14
Ranking in other categories
IT Vendor Risk Management (4th)
 

Mindshare comparison

As of November 2026, in the GRC category, the mindshare of IBM OpenPages is 2.3%, down from 4.3% compared to the previous year. The mindshare of OneTrust GRC is 2.9%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
IBM OpenPages2.3%
OneTrust GRC2.9%
Other94.8%
GRC
 

Featured Reviews

Gabriele  Meneguzzi - PeerSpot reviewer
GRC Practice Leader at Stratos Analytics
Have improved operational control and simplified internal workflows through a clear user interface
The most useful features in IBM OpenPages are the workflow features and front-end. The workflow feature in IBM OpenPages is very flexible, easy to configure, and can help design every kind of process, while the front-end is very useful, clear, simple, and dynamic. The benefit of a centralized platform in risk management, such as IBM OpenPages, is that it allows sharing information and guarantees a central framework of risk and control. The dashboards in IBM OpenPages help with monitoring processes for different users and profiles, and we use the dashboard extensively to show the state of different processes to control them. IBM OpenPages integrates effectively with other tools and existing infrastructure for my customers as we integrate other tools, using APIs to match different information, though some other tools may better support integration. IBM offers Connect, an add-on for integration, but we do not use it, relying solely on API. The reporting tools in IBM OpenPages have very strong potential because they are linked with Cognos IBM, a business intelligence tool, allowing for very good and complex reports, though creating these reports requires skills in business intelligence to get the most out of IBM OpenPages.
Gerald Pegg - PeerSpot reviewer
Governance Risk and Compliance Coordinator at HUB International
Streamlined incident management with user-friendly automation tools and responsive support
I use OneTrust specifically for incident management. For my company, I helped to create the incident management program that we currently use, particularly with gathering the information and sending out assessments to different vendors to collect information for further research and discovery.  I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Everything about IBM OpenPages is valuable, particularly when compared to other solutions in the market like MetricStream, from which we switched due to its feasibility, user-friendliness, and performance."
"The most useful features in IBM OpenPages are the workflow features and front-end, as noted by Ian Francis, an IBM expert lab, with the workflow feature being very flexible, easy to configure, and able to help design every kind of process, while the front-end is very useful, clear, simple, and dynamic."
"The most valuable features are the workflow engine, calculations, and security rules."
"IBM OpenPages provides time savings in recording risk management components."
"IBM OpenPages saves time in my work as a developer."
"Good in ORM and compliance, analytics, custom reporting, features for our board including risk management, and good support for Basel regulations."
"With OpenPages, the risks and controls are registered and monitored continuously."
"The content, reporting, and workflow features stand out as the most valuable aspects."
"The product helps us streamline audit and incident management processes."
"We have data from Jira regarding addiction related to Europe as well as California. Additionally, we have data related to the Indian Data Protection Bill. Therefore, GDPR compliance is highly beneficial."
"The privacy impact assessment automation tool and the incident management tool are very user-friendly."
"We receive notifications or cases and prioritize them accordingly, which helps us address issues promptly."
"The platform is especially useful in startup environments where we're typically starting from scratch."
"It does help in the automation of our privacy impact assessments."
"The most valuable feature of the solution is that it already has visibility about all the data protection regulations or other cybersecurity regulations related to several countries"
"The simplicity of OneTrust GRC, particularly its user interface, is valuable as it makes it easy to use and not complex."
 

Cons

"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"IBM needs to work on pricing for organizations with around 100 users, as the licensing model is not competitive enough for SMEs."
"Some self-relationships are not available in OpenPages' relationship model."
"I believe there's room for improvement in establishing connections with external information."
"Pricing! It's very expensive just for the licenses."
"The reporting tools in IBM OpenPages have very strong potential because they are linked with Cognos IBM, a business intelligence tool, allowing for very good and complex reports, though creating these reports requires skills in business intelligence to get the most out of IBM OpenPages."
"It would be useful to have more out-of-the-box functionality, especially triggers and calculations."
"IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors."
"There could be enhancements related to AI."
"I haven't seen any return on investment using the solution. If I had the opportunity, I would use a different solution."
"They could enhance the product's functionalities like audit management and ensure consistency across modules."
"I wish there were more customization options, particularly within the privacy rights automation module."
"There are limitations to customized workflow automation, and they need to increase both the available automation and the customized workflow."
"OneTrust GRC's workflows aren't automated and need to be manually driven."
"The implementation of OneTrust could have been smoother, particularly in terms of scoping for those outside of governance, risk, and compliance."
"They could improve by offering free help. A solution, a lot of times, is not just the use of the solution. For example, it is the overall engagement, how well do they support the system, what is their SLA, and how long their response time is to an issue. It would be beneficial if they had some type of professional services where they offer the first five hours of professional services a year for free. That would be a substantial benefit rather than having to buy professional services or professional services packages."
 

Pricing and Cost Advice

Information not available
"The platform is expensive."
"OneTrust GRC's licensing costs about $15,000 per module."
"The solution is expensive."
"OneTrust GRC is an expensive solution."
"On a scale from one to ten, where one is cheap, and ten is too expensive, I rate the solution a seven since it falls under the pricey side."
"I found the pricing and setup cost very reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Outsourcing Company
12%
Manufacturing Company
9%
Comms Service Provider
9%
Financial Services Firm
13%
Comms Service Provider
8%
Outsourcing Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise9
 

Questions from the Community

What needs improvement with IBM OpenPages?
There is nothing in particular that needs improvement in IBM OpenPages, although reporting could be improved to make it easier to create reports.
What is your primary use case for IBM OpenPages?
My customers' main use cases for IBM OpenPages include ICT risk, operational risk management, and regulatory and compliance management.
What advice do you have for others considering IBM OpenPages?
For those planning to use IBM OpenPages, I recommend defining exactly what you want and understanding how IBM OpenPages can help you before starting to use it. I rate IBM OpenPages a nine out of ten.
Ask a question
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Also Known As

OpenPages
OneTrust Vendor Risk Management
 

Overview

 

Sample Customers

Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum
randstand, into, halfbrick
Find out what your peers are saying about IBM OpenPages vs. OneTrust GRC and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.