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IBM OpenPages vs OneTrust GRC comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM OpenPages
Ranking in GRC
6th
Average Rating
7.2
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
IT Governance (2nd)
OneTrust GRC
Ranking in GRC
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
14
Ranking in other categories
IT Vendor Risk Management (3rd)
 

Mindshare comparison

As of January 2026, in the GRC category, the mindshare of IBM OpenPages is 3.0%, down from 5.8% compared to the previous year. The mindshare of OneTrust GRC is 3.4%, down from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Market Share Distribution
ProductMarket Share (%)
OneTrust GRC3.4%
IBM OpenPages3.0%
Other93.6%
GRC
 

Featured Reviews

Gabriele  Meneguzzi - PeerSpot reviewer
GRC Practice Leader at Stratos Analytics
Have improved operational control and simplified internal workflows through a clear user interface
The most useful features in IBM OpenPages are the workflow features and front-end. The workflow feature in IBM OpenPages is very flexible, easy to configure, and can help design every kind of process, while the front-end is very useful, clear, simple, and dynamic. The benefit of a centralized platform in risk management, such as IBM OpenPages, is that it allows sharing information and guarantees a central framework of risk and control. The dashboards in IBM OpenPages help with monitoring processes for different users and profiles, and we use the dashboard extensively to show the state of different processes to control them. IBM OpenPages integrates effectively with other tools and existing infrastructure for my customers as we integrate other tools, using APIs to match different information, though some other tools may better support integration. IBM offers Connect, an add-on for integration, but we do not use it, relying solely on API. The reporting tools in IBM OpenPages have very strong potential because they are linked with Cognos IBM, a business intelligence tool, allowing for very good and complex reports, though creating these reports requires skills in business intelligence to get the most out of IBM OpenPages.
Gerald Pegg - PeerSpot reviewer
Governance Risk and Compliance Coordinator at HUB International
Streamlined incident management with user-friendly automation tools and responsive support
I use OneTrust specifically for incident management. For my company, I helped to create the incident management program that we currently use, particularly with gathering the information and sending out assessments to different vendors to collect information for further research and discovery.  I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"The most useful features in IBM OpenPages are the workflow features and front-end, as noted by Ian Francis, an IBM expert lab, with the workflow feature being very flexible, easy to configure, and able to help design every kind of process, while the front-end is very useful, clear, simple, and dynamic."
"The content, reporting, and workflow features stand out as the most valuable aspects."
"IBM OpenPages saves time in my work as a developer."
"IBM OpenPages provides time savings in recording risk management components."
"Everything about IBM OpenPages is valuable, particularly when compared to other solutions in the market like MetricStream, from which we switched due to its feasibility, user-friendliness, and performance."
"The most valuable features are the workflow engine, calculations, and security rules."
"The product helps us streamline audit and incident management processes."
"The platform is especially useful in startup environments where we're typically starting from scratch."
"OneTrust GRC offers policy management, including documentation, distribution, attestation, and policy management."
"We have data from Jira regarding addiction related to Europe as well as California. Additionally, we have data related to the Indian Data Protection Bill. Therefore, GDPR compliance is highly beneficial."
"Vendors can be assessed and rated out of the tool, and assessments can be scheduled for updates at certain intervals."
"The simplicity of OneTrust GRC, particularly its user interface, is valuable as it makes it easy to use and not complex."
"The privacy impact assessment automation tool and the incident management tool are very user-friendly."
"OneTrust GRC is stable."
 

Cons

"IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors."
"I believe there's room for improvement in establishing connections with external information."
"It would be useful to have more out-of-the-box functionality, especially triggers and calculations."
"The reporting tools in IBM OpenPages have very strong potential because they are linked with Cognos IBM, a business intelligence tool, allowing for very good and complex reports, though creating these reports requires skills in business intelligence to get the most out of IBM OpenPages."
"Some self-relationships are not available in OpenPages' relationship model."
"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"IBM needs to work on pricing for organizations with around 100 users, as the licensing model is not competitive enough for SMEs."
"OneTrust GRC's workflows aren't automated and need to be manually driven."
"I wish there were more customization options, particularly within the privacy rights automation module."
"There are several areas for improvement. One is the integration capability. Connecting various DSAR systems can be time-consuming if a single integration takes months to complete."
"I haven't seen any return on investment using the solution. If I had the opportunity, I would use a different solution."
"We encounter difficulties creating multiple platforms or interfaces and manual processes for changing certain settings."
"The platform was not built in a way that allowed multinational entities to use it seamlessly."
"The Vendor Risk dashboard is quite basic today and not interactive, but improvements are in coming the next releases."
"There could be enhancements related to AI."
 

Pricing and Cost Advice

Information not available
"The platform is expensive."
"On a scale from one to ten, where one is cheap, and ten is too expensive, I rate the solution a seven since it falls under the pricey side."
"I found the pricing and setup cost very reasonable."
"OneTrust GRC is an expensive solution."
"The solution is expensive."
"OneTrust GRC's licensing costs about $15,000 per module."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Manufacturing Company
10%
Retailer
6%
Comms Service Provider
5%
Financial Services Firm
14%
Energy/Utilities Company
7%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise9
 

Questions from the Community

What needs improvement with IBM OpenPages?
There is nothing in particular that needs improvement in IBM OpenPages, although reporting could be improved to make it easier to create reports.
What is your primary use case for IBM OpenPages?
My customers' main use cases for IBM OpenPages include ICT risk, operational risk management, and regulatory and compliance management.
What advice do you have for others considering IBM OpenPages?
For those planning to use IBM OpenPages, I recommend defining exactly what you want and understanding how IBM OpenPages can help you before starting to use it. I rate IBM OpenPages a nine out of ten.
What do you like most about OneTrust GRC?
We have data from Jira regarding addiction related to Europe as well as California. Additionally, we have data related to the Indian Data Protection Bill. Therefore, GDPR compliance is highly benef...
What is your experience regarding pricing and costs for OneTrust GRC?
I don't have specifics on pricing. I know it's not very cheap, but the budget aspect is outside my wheelhouse.
What needs improvement with OneTrust GRC?
I wish there were more customization options, particularly within the privacy rights automation module. More customization on the backend would allow for adjusting specific category labels tailored...
 

Also Known As

OpenPages
OneTrust Vendor Risk Management
 

Overview

 

Sample Customers

Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum
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Find out what your peers are saying about IBM OpenPages vs. OneTrust GRC and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.