IBM Planning Analytics vs Software AG ARIS Process Mining comparison

IBM Planning Analytics vs. Software AG ARIS Process Mining

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.3

IBM Planning Analytics boosts ROI by enhancing budgeting, analysis, and productivity but faces affordability issues due to increased pricing.

Sentiment score

6.7

Users report mixed ROI from Software AG ARIS, with some experiencing high returns due to effective mining and simulation features.

I have seen a return on investment, as the accuracy has really improved in my organization since everything is automated.

Sai Tilak

Team Lead Manager at Finlays

Since using this tool, I can now make decisions faster, even when there is just a small change in the data.

Gladys Njeri

Key Account Manager at DHL

For more quotes and insights, download the IBM Planning Analytics report

The mining feature allows you to identify the bottlenecks easily, and the simulation feature integrates the ROI.

For more quotes and insights, download the Software AG ARIS Process Mining report

Consultant 2 at Protiviti

Customer Service

Sentiment score

7.0

IBM Planning Analytics support is responsive and efficient, rated highly by users, yet there's room for faster direct resolutions.

Sentiment score

8.4

Software AG ARIS Process Mining is renowned for efficient customer service, quick technical support, and reliable, responsive assistance.

We have a multi-level support system, with the initial level handled by the company we bought the license from and subsequent support from IBM.

Responsable B.I at a retailer with 51-200 employees

Instead, we rely on third-party partners recognized by IBM, who provide cost-effective support.

Financial Performance Manager at a retailer with 1,001-5,000 employees

They have been very dedicated and provided top-notch solutions.

For more quotes and insights, download the IBM Planning Analytics report

Senior Software Engineer at a financial services firm with 10,001+ employees

Technical support for Software AG ARIS Process Mining is good.

For more quotes and insights, download the Software AG ARIS Process Mining report

Consultant 2 at Protiviti

Scalability Issues

Sentiment score

7.9

IBM Planning Analytics offers high scalability, efficiently managing data with real-time handling and flexibility for small to enterprise businesses.

Sentiment score

7.5

Software AG ARIS Process Mining is scalable and user-friendly, beneficial for specific use cases like simulation and optimization.

IBM Planning Analytics' scalability is impressive, as it is able to gather data from multiple sources and handle huge amounts of data without any lagging or downtime.

Sai Tilak

Team Lead Manager at Finlays

Scalability is quite hard to implement in TM1, largely since the on-premise installation chosen back in 2014.

Responsable B.I at a retailer with 51-200 employees

Scalability is straightforward but it is pricey since it's a SaaS model priced per user.

For more quotes and insights, download the IBM Planning Analytics report

Financial Performance Manager at a retailer with 1,001-5,000 employees

For scalability, Software AG ARIS Process Mining is fine; not perfect, but it's scalable.

For more quotes and insights, download the Software AG ARIS Process Mining report

Consultant 2 at Protiviti

Stability Issues

Sentiment score

7.9

IBM Planning Analytics offers stability and reliable performance for forecasting, with occasional fixable issues requiring vendor support.

Sentiment score

7.6

Users find Software AG ARIS stable, with cloud versions experiencing occasional slowness and downtimes, rating stability 7-8 out of 10.

The performance of IBM Planning Analytics has always been fast and reliable for my needs, even when dealing with huge volumes of data.

Gladys Njeri

Key Account Manager at DHL

This stability is really important as we use it for budget calculation, which is time-consuming.

Responsable B.I at a retailer with 51-200 employees

IBM Planning Analytics is stable because the reason we switched from IBM Cognos is that IBM Planning Analytics capability allows us to connect to multiple tools, which we could not do before.

For more quotes and insights, download the IBM Planning Analytics report

Senior Software Engineer at a financial services firm with 10,001+ employees

It happens sometimes that the server is down, and if the server is not working, you cannot work.

For more quotes and insights, download the Software AG ARIS Process Mining report

Consultant 2 at Protiviti

Room For Improvement

Users recommend improving IBM Planning Analytics usability, interface design, automation, integration, performance, scalability, offline access, and reducing upgrade frequency.

Software AG ARIS Process Mining excels in modeling but needs improvements in AI integration, user-friendliness, and cloud performance.

The abundance of features results in complexity, requiring strict guidelines for developers to ensure simplistic approaches are adhered to.

Responsable B.I at a retailer with 51-200 employees

IBM's visualization needs significant improvement.

Financial Performance Manager at a retailer with 1,001-5,000 employees

The advanced features are somewhat complex to understand, and if the data set is very large, it takes a lot of time to process, which causes performance to become slower.

For more quotes and insights, download the IBM Planning Analytics report

Senior Software Engineer at a financial services firm with 10,001+ employees

Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.

For more quotes and insights, download the Software AG ARIS Process Mining report

Consultant 2 at Protiviti

Setup Cost

IBM Planning Analytics offers flexible licensing models and competitive pricing, with consulting fees impacting overall costs significantly.

ARIS Process Mining's pricing is generally seen as fair, though some users find renewal negotiations necessary over time.

TM1 is quite expensive, and I'd rate the pricing as an eight out of ten.

Responsable B.I at a retailer with 51-200 employees

While IBM's solutions were costly before, the introduction of SaaS models has reduced prices significantly.

Financial Performance Manager at a retailer with 1,001-5,000 employees

My experience with pricing, setup cost, and licensing for IBM Planning Analytics is that the pricing and licensing cost can be somewhat on the higher side, especially for small organizations.

For more quotes and insights, download the IBM Planning Analytics report

Senior Software Engineer at a financial services firm with 10,001+ employees

No quotes available

For more quotes and insights, download the Software AG ARIS Process Mining report

Valuable Features

IBM Planning Analytics provides fast calculations, customization, Excel integration, and automation for efficient financial performance management and data analysis.

Software AG ARIS Process Mining offers comprehensive process analysis, user-friendly interface, and powerful features for enhanced collaboration and discovery.

Its stability helps controllers win time in their planning processes.

Responsable B.I at a retailer with 51-200 employees

It also integrates machine learning and AI engines, enabling us to use algorithms for inventory forecasting which optimizes our inventory and replenishment rates.

Financial Performance Manager at a retailer with 1,001-5,000 employees

Some of the valuable features of IBM Planning Analytics are its intuitive and user-friendly interface, reporting output and scheduling, access control and security, and mobile capabilities.

For more quotes and insights, download the IBM Planning Analytics report

Senior Software Engineer at a financial services firm with 10,001+ employees

The collaborative features of Software AG ARIS Process Mining help with cross-department synergy because users don't need to download files and send them over email, waiting for replies to accommodate changes.

For more quotes and insights, download the Software AG ARIS Process Mining report

Consultant 2 at Protiviti

Categories and Ranking

IBM Planning Analytics

Ranking in Business Performance Management

4th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Software AG ARIS Process Mi...

Ranking in Business Performance Management

14th

Average Rating

8.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Process Mining (8th)

Mindshare comparison

As of March 2026, in the Business Performance Management category, the mindshare of IBM Planning Analytics is 4.4%, down from 9.0% compared to the previous year. The mindshare of Software AG ARIS Process Mining is 2.2%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Performance Management Mindshare Distribution
Product	Mindshare (%)
IBM Planning Analytics	4.4%
Software AG ARIS Process Mining	2.2%
Other	93.4%

Business Performance Management

Featured Reviews

Gladys Njeri

Key Account Manager at DHL

Data-driven planning has transformed financial decisions and now saves major reporting time

IBM Planning Analytics helps with collaboration between teams by allowing us to gather data from various departments, analyze it, and collaborate on the data to make data-driven decisions between different departments easily. As I mentioned previously, I mainly use IBM Planning Analytics to visualize the existing data to generate meaningful report dashboards and use it during stakeholder meetings to arrive at the right decision. The best features IBM Planning Analytics offers include budgeting, forecasting, and what-if scenario analysis. The scenario modeling feature in IBM Planning Analytics is probably the most robust planning and forecasting solution we use, especially for what-if scenarios, where we are able to forecast using Watson Studio, which helps in better prediction. I really appreciate the Excel integration in IBM Planning Analytics because it keeps things familiar and adds more power.

Read full review

Features build trust despite occasional server challenges

Consultant 2 at Protiviti

I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. I'm not sure if it's a server issue or a Software AG ARIS Process Mining issue. The cloud version becomes quite slow when connecting through tools such as Citrix, which is not the case with IBM. Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.

Read full review

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884,873 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Manufacturing Company

10%

Retailer

Insurance Company

Outsourcing Company

12%

Energy/Utilities Company

12%

Computer Software Company

11%

Financial Services Firm

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	4
Large Enterprise	15

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	4

Questions from the Community

What do you like most about IBM Planning Analytics?

The most valuable features of IBM Planning Analytics for streamlining planning processes include a unified database where all data are centralized.

What is your experience regarding pricing and costs for IBM Planning Analytics?

My experience with pricing, setup cost, and licensing for IBM Planning Analytics is that the pricing and licensing cost can be somewhat on the higher side, especially for small organizations. Howev...

What needs improvement with IBM Planning Analytics?

IBM Planning Analytics could be improved by simplifying the learning curve, as it requires a lot of time to learn and master it. The advanced features are somewhat complex to understand, and if the...

What is your primary use case for Software AG ARIS Process Mining?

I am using Software AG ARIS Process Mining. I've been working with Software AG ARIS Process Mining for almost three years, but specifically in mining, I would say for the last six to seven months, ...

What advice do you have for others considering Software AG ARIS Process Mining?

I work with process mining for Software AG ARIS Process Mining, though not extensively, but I know the features that it has. I've tried importing Visio flowcharts into both IBM and Software AG ARIS...

What needs improvement with Software AG ARIS Process Mining?

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Product Reports

Download IBM Planning Analytics product report

IBM Planning Analytics

March 2026

Software AG ARIS Process Mining

February 2026

Download Software AG ARIS Process Mining product report

Also Known As

Cognos TM1, IBM Cognos TM1

ARIS Process Performance Manager

Overview

IBM Planning Analytics is an integrated planning solution that uses AI to automate planning, budgeting, and forecasting and drive more intelligent workflows.

Built on TM1, IBM’s powerful calculation engine, this enterprise performance management tool allows you to transcend the limits of manual planning and become the Analytics Hero your business needs. Quickly and easily drive faster, more accurate plans for FP&A, sales, supply chain and beyond.

IBM

Increasing digital products and services, new business models, challenger brands and competitors emerging virtually overnight—all are forever changing your market. To survive, your company—no matter its size or industry—must rethink your business models and processes. Problem is, with so many players and parts to your enterprise, where should you begin? How can you see where to optimize processes to improve the customer experience or operational efficiency? Should you rethink distribution of resources, or start first with improving processes for a specific region or product?

Find your answers with ARIS Process Mining at Software AG. With a 360-degree view of your processes, you’ll gain intelligent insights into your processes and their dependencies to find patterns, anomalies and opportunities for improvement. Compare processes in theory to processes as they are in the real world. See if processes execute as designed. This gives you a solid basis for making process improvement decisions. You can evaluate changes before making them to avoid added costs later on—and you can simulate and analyze process scenarios so you know the best way to improve them.

Software AG

Sample Customers

ManpowerGroup, Convergys, AIG, Orchard Brands, Citibank, InterGen, Northwestern University, EF Education First, Ironside, Bazan Group, CSOB Insurance, Macquarie Group, Charles Stanley, SATO, Government of Sint Maarten, BMW Financial Services

AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.