IBM Security QRadar and Trend Micro Worry-Free Services Suites are contenders in the cybersecurity domain. QRadar holds the upper hand with its advanced threat detection capabilities and extensive integrations.
Features: IBM Security QRadar stands out for its ability to extract and correlate data from multiple sources, effective threat detection, and seamless integration with third-party solutions. It supports large-scale deployments, which makes it adaptable for enterprises. Trend Micro Worry-Free Services is known for endpoint protection with strong malware and spam detection features. Its cloud management capabilities ease administrative tasks, making it suitable for smaller environments.
Room for Improvement: IBM Security QRadar could benefit from a more user-friendly interface and the integration of additional APIs for smoother operations. Trend Micro Worry-Free Services needs to enhance its functionality on Windows and Linux platforms and provide clearer documentation. Additionally, it faces challenges with EDR pricing compared to competitors.
Ease of Deployment and Customer Service: QRadar is deployable on-premises, private, and public cloud environments. Its technical support is well-regarded but inconsistent in some regions, particularly with initial support levels. Trend Micro Worry-Free Services offers hybrid and cloud deployment support, yet the customer service experience can vary, necessitating more consistent service quality.
Pricing and ROI: QRadar is a premium solution with complex licensing, often resulting in higher costs. It's a significant investment with worthwhile ROI in advanced threat detection for large enterprises. Trend Micro provides a budget-friendly option for small to mid-sized businesses, though pricing fluctuations could impact long-term planning.
With SOAR, the workflow takes one minute or less to complete the analysis.
Investing this amount was very much worth it for my organization.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
Support needs to understand the issue first, then escalate it to the engineering team.
The support is really good; for instance, if a critical ticket is submitted, you will get paged right away as it gets logged, and their analyst will look into it, letting you know as soon as possible so you can work on it.
Support is extremely good, but there is room for improvement.
For EPS license, if you increase or exceed the EPS license, you cannot receive events.
I think QRadar is stable and currently satisfies my needs.
The product has been stable so far.
We receive logs from different types of devices and need a way to correlate them effectively.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID.
Splunk is more expensive than IBM Security QRadar.
It was costly mainly because of the value you can get right now compared to other solutions.
The pricing of Trend Micro is a little bit higher compared to Sophos.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
IBM is seeking information about IBM QRadar because a part of QRadar, especially in the cloud, has been sold to Palo Alto.
We have FortiSOAR and IBM Resilient for IBM Security QRadar orchestration.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
We can get in-depth details of the emails going in and out, and we can create rules.
| Product | Market Share (%) |
|---|---|
| IBM Security QRadar | 1.0% |
| Trend Micro Worry-Free Services Suites | 0.7% |
| Other | 98.3% |
| Company Size | Count |
|---|---|
| Small Business | 89 |
| Midsize Enterprise | 36 |
| Large Enterprise | 102 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 2 |
IBM Security QRadar (recently acquired by Palo Alto Networks) is a security and analytics platform designed to defend against threats and scale security operations. This is done through integrated visibility, investigation, detection, and response. QRadar empowers security groups with actionable insights into high-priority threats by providing visibility into enterprise security data. Through centralized visibility, security teams and analysts can determine their security stance, which areas pose a potential threat, and which areas are critical. This will help streamline workflows by eliminating the need to pivot between tools.
IBM Security QRadar is built to address a wide range of security issues and can be easily scaled with minimal customization effort required. As data is ingested, QRadar administers automated, real-time security intelligence to swiftly and precisely discover and prioritize threats. The platform will issue alerts with actionable, rich context into developing threats. Security teams and analysts can then rapidly respond to minimize the attackers' strike. The solution will provide a complete view of activity in both cloud-based and on-premise environments as a large amount of data is ingested throughout the enterprise. Additionally, QRadar’s anomaly detection intelligence enables security teams to identify any user behavior changes that could be indicators of potential threats.
IBM QRadar Log Manager
To better help organizations protect themselves against potential security threats, attacks, and breaches, IBM QRadar Log Manager gathers, analyzes, preserves, and reports on security log events using QRadar Sense Analytics. All operating systems and applications, servers, devices, and applications are converted into searchable and actionable intelligent data. QRadar Log Manager then helps organizations meet compliance reporting and monitoring requirements, which can be further upgraded to QRadar SIEM for a more superior level of threat protection.
Some of QRadar Log Manager’s key features include:
Reviews from Real Users
IBM Security QRadar is a solution of choice among users because it provides a complete solution for security teams by integrating network analysis, log management, user behavior analytics, threat intelligence, and AI-powered investigations into a single solution. Users particularly like having a single window into their network and its ability to be used for larger enterprises.
Simon T., a cyber security services operations manager at an aerospace/defense firm, notes, "The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."
A management executive at a security firm says, "What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."
Trend Micro Worry-Free Services Suites provide essential endpoint protection by mitigating malware and virus threats. Small to medium businesses utilize it for VPN access, scheduling scans, and network management.
This cybersecurity service includes a comprehensive dashboard for event management, policy filtering, and overall control. It simplifies configuration for users, despite facing certain limitations. Key functionalities like behaviour detection and cloud app security are highly valued. Businesses use it to maintain secure network operations and address device slowdowns efficiently.
What are the most important features?Trend Micro Worry-Free Services Suites are implemented in industries requiring stringent security measures, such as healthcare, finance, and education. These sectors benefit from secure VPN access, encrypted communications, and protection for cloud services like Office 365 and Gmail. The ease of configuration and robust functionalities make it a reliable choice for maintaining security standards and addressing device performance issues.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
