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IBM Security QRadar vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
IBM Security QRadar delivers cost-effective, rapid deployment, reducing incident response times and employee needs, enhancing organizational resilience.
Sentiment score
5.9
Trend Micro Worry-Free Services Suites efficiently manages 200 endpoints in two hours with a robust central management console.
With SOAR, the workflow takes one minute or less to complete the analysis.
CyberSecurity Architects at VaporVM
AWS gives the chance to implement a solution out of the box with use cases that are already in IBM Security QRadar.
Strategic Account Executive at a computer software company with 51-200 employees
I have seen a return on investment; I can share that it includes time saved, money saved, and fewer employees needed.
Cybersecurity Team Leader at EMAK For Integrated Solutions
 

Customer Service

Sentiment score
6.0
IBM Security QRadar support quality varies, with inconsistent service; knowledgeable agents appreciated but response times and expertise are concerns.
Sentiment score
5.1
Trend Micro Worry-Free Services support is knowledgeable yet hindered by time zone delays and repetitive questions, needing improved hours.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
Network and Security Architect at Deutsche Telekom
Support needs to understand the issue first, then escalate it to the engineering team.
CyberSecurity Architects at VaporVM
The support is really good; for instance, if a critical ticket is submitted, you will get paged right away as it gets logged, and their analyst will look into it, letting you know as soon as possible so you can work on it.
Cyber Security Intern at a retailer with 1,001-5,000 employees
Support is extremely good, but there is room for improvement.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
 

Scalability Issues

Sentiment score
7.3
IBM Security QRadar is highly scalable, easily integrates hardware, and efficiently manages extensive networks for cloud or on-premises deployments.
Sentiment score
6.3
Trend Micro Worry-Free Services Suites is praised for scalability but occasionally hindered by internet and cloud dependence.
For EPS license, if you increase or exceed the EPS license, you cannot receive events.
CyberSecurity Architects at VaporVM
IBM Security QRadar's scalability is great; you can have a new collector to deploy if you have increased EPS per second.
Cybersecurity Team Leader at EMAK For Integrated Solutions
 

Stability Issues

Sentiment score
7.5
IBM QRadar is seen as reliable, with stability dependent on proper configuration, version updates, and sufficient hardware resources.
Sentiment score
6.9
Trend Micro Worry-Free Services Suites is generally stable and reliable, but automatic updates can cause 'protection at risk' warnings.
On cloud, you don't see any disconnections or instability.
SOC Engineer at a outsourcing company with 10,001+ employees
I think QRadar is stable and currently satisfies my needs.
Architect of Cybersecurity at ASSIST - Software Services
The product has been stable so far.
Information Security Analyst at Banglalink
 

Room For Improvement

IBM Security QRadar needs UI improvements, better integration, faster support, enhanced features, and competitive pricing to address user concerns.
Trend Micro faces issues with system performance, integration, support, and high costs, with needed enhancements in several areas.
We receive logs from different types of devices and need a way to correlate them effectively.
Network and Security Architect at Deutsche Telekom
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
Information Security Analyst at Banglalink
IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
CyberSecurity Architects at VaporVM
The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
 

Setup Cost

IBM QRadar is costly but efficient, flexible in licensing, negotiable, and ideal for large enterprises over smaller ones.
Trend Micro Worry-Free Services Suites has mid-range pricing, seen as affordable by some but costly compared to competitors.
Splunk is more expensive than IBM Security QRadar.
CyberSecurity Architects at VaporVM
It was costly mainly because of the value you can get right now compared to other solutions.
CTO at Sabyk
It depends on how much you want to spend.
Strategic Account Executive at a computer software company with 51-200 employees
The pricing of Trend Micro is a little bit higher compared to Sophos.
Information Technology Administrator at Enterstellar Softwares(OPC) Pvt Ltd
 

Valuable Features

IBM Security QRadar is scalable and user-friendly, excelling in threat detection, event analysis, and third-party integration for large operations.
Trend Micro Worry-Free Services offers comprehensive protection with user-friendly features, seamless integration, but pricing is a concern.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
Information Security Analyst at Banglalink
IBM Security QRadar gives the opportunity to improve the time to market of the releases with a great evaluation of cybersecurity breaches.
Strategic Account Executive at a computer software company with 51-200 employees
Compared to ArcSight, Splunk, or any other SIEM tools where you need their processing language such as structured query language, SPL, and in Sentinel there is KQL query languages, IBM Security QRadar doesn't require reliance on query languages.
SOC Engineer at a outsourcing company with 10,001+ employees
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
Information Technology Administrator at Enterstellar Softwares(OPC) Pvt Ltd
We can get in-depth details of the emails going in and out, and we can create rules.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
 

Categories and Ranking

IBM Security QRadar
Ranking in Managed Detection and Response (MDR)
7th
Ranking in Extended Detection and Response (XDR)
11th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
219
Ranking in other categories
Log Management (7th), Security Information and Event Management (SIEM) (3rd), User Entity Behavior Analytics (UEBA) (1st), Endpoint Detection and Response (EDR) (17th), Security Orchestration Automation and Response (SOAR) (4th)
Trend Micro Worry-Free Serv...
Ranking in Managed Detection and Response (MDR)
12th
Ranking in Extended Detection and Response (XDR)
19th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Email Security (17th), Endpoint Protection Platform (EPP) (23rd)
 

Mindshare comparison

As of January 2026, in the Managed Detection and Response (MDR) category, the mindshare of IBM Security QRadar is 1.0%, up from 0.7% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
IBM Security QRadar1.0%
Trend Micro Worry-Free Services Suites0.9%
Other98.1%
Managed Detection and Response (MDR)
 

Featured Reviews

HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Have managed daily asset and alert monitoring effectively but have encountered limitations with manual processes and interface usability
It's still very manual and doesn't work on its own. It's still in an early stage and not on par where we can consider it a really successful detection system. The accuracy is not there. The UI could be better when compared to Sentinels where we can use flags and tagging. It could be much more user-friendly. IBM Security QRadar has all features and is fully competitive with other SIEM tools, but when it comes to user-friendliness, a new user takes time to get used to it. More intuitive, user-friendly interfaces and more helpful documentation would be beneficial. The query searching and data fetching could be faster. In large to very large organizations with around 5,000 or 6,000 assets or beyond, even with proper configurations and RAM and hardware backing up, the query is fairly slow.
Mohammed Zain - PeerSpot reviewer
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.
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Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Comms Service Provider
11%
Security Firm
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business91
Midsize Enterprise39
Large Enterprise105
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is your experience regarding pricing and costs for IBM Security QRadar?
My experience with pricing, setup cost, and licensing is great compared to the other vendor.
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
 

Also Known As

IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, IBM QRadar Advisor with Watson
No data available
 

Overview

 

Sample Customers

Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
Information Not Available
Find out what your peers are saying about IBM Security QRadar vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.