IBM SevOne Network Performance Management (NPM) vs Kaseya IT Center comparison

IBM SevOne Network Performance Management (NPM) vs. Kaseya IT Center

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Helped 884,933 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM SevOne Network Performa...

Ranking in Server Monitoring

18th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (40th), IT Infrastructure Monitoring (41st), Log Management (43rd), Cloud Monitoring Software (29th)

Kaseya IT Center

Ranking in Server Monitoring

19th

Average Rating

8.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Server Monitoring category, the mindshare of IBM SevOne Network Performance Management (NPM) is 2.0%, up from 0.8% compared to the previous year. The mindshare of Kaseya IT Center is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring Mindshare Distribution
Product	Mindshare (%)
IBM SevOne Network Performance Management (NPM)	2.0%
Kaseya IT Center	0.9%
Other	97.1%

Server Monitoring

Featured Reviews

Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

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Dimitrios Arvanitakis

IT Support Admin at Kuehne+Nagel

A tool that helps a user speed up the process of installation and automate certain processes

Για τη συντήρηση προϊόντων, το Kaseya IT Center τοποθετεί τα νέα αρχεία στο αποθετήριο και αυτά αντιγράφονται με διακομιστές, επομένως όταν εκτελούμε μια εντολή στην εταιρεία μας, αυτή διέρχεται από τους διακομιστές. Μερικές φορές, υπάρχουν ορισμένες περιοχές που οφείλονται σε αλλοιώσεις του προϊόντος, αλλά δεν πειράζει, καθώς το Kaseya IT Center διορθώνει το πρόβλημα γρήγορα. Στο παρελθόν, είχαμε κάποια μεγάλα προβλήματα με τους διακομιστές του προϊόντος να είναι εκτός λειτουργίας για περίπου τρεις εβδομάδες λόγω κάποιας επίθεσης ransomware που έλαβε χώρα σε παγκόσμιο επίπεδο. Όχι μόνο η εταιρεία μας, αλλά όλοι στον κόσμο που χρησιμοποιούσαν το προϊόν επηρεάστηκαν από αυτήν. Το προϊόν έχει βελτιώσει το επίπεδο ασφαλείας του και προς το παρόν η εταιρεία μας δεν αντιμετωπίζει κανένα πρόβλημα με τη λύση. Συνιστώ το προϊόν σε άλλους που σκοπεύουν να το χρησιμοποιήσουν, καθώς είναι ένα ωραίο προϊόν που σας επιτρέπει να κάνετε εύκολα τη δουλειά σας, ενώ παράλληλα σας επιτρέπει να αναλάβετε το κομμάτι της αντιμετώπισης προβλημάτων. Βαθμολογώ το συνολικό εργαλείο με οκτώ στα δέκα.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."

"SevOne excels at gathering performance metrics and then making them quickly accessible in ways that I want to view them."

"It is a very good product, easy to stand up, and a good tool for network engineers."

"SevOne has much faster performance than our previous solution."

"The most valuable feature as of late has been the API integration with ServiceNow."

"It is a very efficient and highly recommended solution."

"Based on my experience, the stability of IBM SevOne Network Performance Management (NPM) is excellent."

"The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable."

More IBM SevOne Network Performance Management (NPM) pros

"Kaseya's Synthetic Backup functionality impressed me."

"It is a product that is very easy to learn."

"Kaseya IT Center is a platform that is growing all the time and expanding with more scripts and new capabilities, and it is useful and very easy to learn."

"The solution's technical support is good."

Cons

"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."

"From the operator’s point of view, it is quite painful to have to remember that every device costs us some cash if added to SevOne (CAPEX and, later, yearly OPEX)."

"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."

"The GUI: both the dashboard/user view and the admin tool."

"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."

"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"

"The method of searching for SIP and the way to create the groups."

"NMS has several areas for improvement. It should be more user-friendly inside of NMS for some of the functionality in there. It's been getting better the last version or two, but the there have been bugs in there whenever I've gone to new versions."

More IBM SevOne Network Performance Management (NPM) cons

"Agent communications with the server often fails if Internet access is slow."

"At times, there is degradation in performance."

"In Kaseya, agents are shown as offline at times, and it is an area that is being improved."

"At times, there is degradation in performance."

Pricing and Cost Advice

"There are cheaper solutions available."

"The pricing has been fair."

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."

"It is inexpensive compared to other monitoring tools."

"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."

"There are different options available for licensing, with the per-device option being more expensive but more flexible."

"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

"I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is cheap."

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Top Industries

By visitors reading reviews

Manufacturing Company

14%

Financial Services Firm

12%

Computer Software Company

Marketing Services Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	6
Large Enterprise	45

No data available

Questions from the Community

What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

What is your primary use case for SevOne Network Data Platform?

The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...

What advice do you have for others considering SevOne Network Data Platform?

To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...

What needs improvement with Kaseya IT Center?

I would like to see MDM integration improved. It seems strange that it's not included. It's difficult to manage company phones without it. Many employees use company phones for work, even for tasks...

What is your primary use case for Kaseya IT Center?

So, it's much bigger than just server monitoring. We can plan the deployment, handle it, and roll it back, and it can automatically roll it out. We can do it in the sandbox to see if there are any ...

What advice do you have for others considering Kaseya IT Center?

Overall, I would rate the solution a seven out of ten.

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Product Reports

IBM SevOne Network Performance Management (NPM)

Download IBM SevOne Network Performance Management (NPM) product report

IBM SevOne Network Performance Management (NPM) report

Server Monitoring

Download Kaseya IT Center product report

Also Known As

SevOne

IT Center

Overview

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

IT Center overcome IT complexity and manage your entire IT environment to improve service quality, increase efficiency, and deliver new services rapidly and securely. IT Center is a comprehensive IT management solution that allows IT departments and Managed Service Providers (MSPs) to centrally manage and automate all of IT, from a single console.

Kaseya

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

1st Community Federal Credit Union, AMC, All Coveredês, Atlanta Technology Force, Babcockês, Baker Triangle, BankFirst, Beltone New England, Big Brothers Big Sisters

IBM SevOne Network Performance Management (NPM) vs. Kaseya IT Center