No more typing reviews! Try our Samantha, our new voice AI agent.

IBM SevOne Network Performance Management (NPM) vs Rapid7 InsightOps comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in Log Management
35th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Network Monitoring Software (30th), Server Monitoring (16th), IT Infrastructure Monitoring (35th), Cloud Monitoring Software (27th)
Rapid7 InsightOps
Ranking in Log Management
26th
Average Rating
9.0
Reviews Sentiment
6.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Log Management category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.1%, up from 0.4% compared to the previous year. The mindshare of Rapid7 InsightOps is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Rapid7 InsightOps0.8%
IBM SevOne Network Performance Management (NPM)1.1%
Other98.1%
Log Management
 

Featured Reviews

reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…
reviewer1247523 - PeerSpot reviewer
Head of Sales Services Department at a comms service provider with 51-200 employees
Customization and automation streamline workflows for seamless operations
The features of Rapid7 InsightOps that I have found most valuable are the predefined policies and the use of correlation rules, which are very valuable because they eliminate the need to spend time creating those rules. This feature detects insider threats or compromised credentials by using user behavior analytics, which can collect other compromise indicators. It makes it easier to install and implement this solution because you can run it as normal behavior of users and then switch off to look for the anomalous behavior of any entities, such as laptops and others. In any violation or restricted behavior, the system will notify you that something unusual is occurring. The machine learning algorithms in Rapid7 InsightIDR for threat detection work quite effectively as part of the user entity behavior analytic model, allowing us to focus group normal typical behavior of users and then turn on the rule to spot any unexpected behavior. The automation features of Rapid7 InsightOps are quite satisfactory, as users appreciate these features, especially when integrating with the ticketing system. If something goes wrong, InsightOps will notify the ticketing system to create a ticket and assign it to the responsible person to handle the events found in the infrastructure. The customizable dashboards in Rapid7 InsightOps are quite valuable and interesting because SOC center operators spend most of their time investigating on those dashboards, making them easy to manage. Additionally, we can configure email reports for high-level talks, sending historical data without needing to look online, which is very convenient.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"Definitely go for it."
"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."
"It is one of the most important systems we have in our environment for monitoring devices."
"The most valuable feature for us is its flexibility to handle different systems and different functions."
"Fantastic – for money laid out vs. what you’re getting back, it's been great."
"One of the benefits is that we've been able to leverage one tool to do a lot of things."
"It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly."
"The machine learning algorithms in Rapid7 InsightIDR for threat detection work quite effectively as part of the user entity behavior analytic model, allowing us to focus group normal typical behavior of users and then turn on the rule to spot any unexpected behavior."
"Easy to use and spend less time on setups/troubleshooting."
"Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency."
"We get way more out of it than we did with SecureWorks and we pay about a third of the price."
"The ability to browse logs from multiple sources at the same time really speeds up root cause analysis."
"Once you start using InsightIDR, which works hand in glove with InsightOps, you will feel like you were operating in the stone age before."
"My advice to others is this is an easy-to-use solution and they should try it out."
"I use it as a security incident and event management system, and it has the ability to alert and track logs from different sources."
 

Cons

"Customer service is very bad. The support is a kind of blog where you leave your question or problem, then they try to resolve it as soon as possible."
"If you want one tool for everything this should not be considered."
"I think that the upgrade process could be improved, which can be painful at times."
"SevOne should work with the graphs legend functionality."
"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."
"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."
"There is room for improvement in the integration with different vendors and the reporting capabilities."
"The reporting of NMS is good, but it could be better."
"Improvement is needed in the dashboard of InsightOps, especially for less technical users."
"There were some difficulties in product setup, but after those issues were resolved, there were no issues."
"Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time."
"There are a few things I would like to do with a few more complex queries which I am not able to do right now, because it is a SaaS solution."
"The solution takes a little bit of time when we load the website for the first time."
"Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything."
"The searching capability, or when you ask real time questions, is pretty decent but it's still not up to par with, say, Splunk."
 

Pricing and Cost Advice

"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"It is inexpensive compared to other monitoring tools."
"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."
"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
"There are cheaper solutions available."
"Prices per license are not huge, but they exist."
"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
"The product is cheap."
report
Use our free recommendation engine to learn which Log Management solutions are best for your needs.
913,683 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
9%
Manufacturing Company
13%
Construction Company
13%
Comms Service Provider
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
What needs improvement with Rapid7 InsightOps?
In my opinion, there are no specific areas of Rapid7 InsightIDR that need improvement because all solutions in the SIEM market, including InsightOps and its competitors, are doing the same things b...
What is your primary use case for Rapid7 InsightOps?
The usual use cases for Rapid7 InsightOps that I work with are to meet standard requirements such as PCI DSS and ISO standards, collecting data and protecting event logs. Rapid7 InsightOps plays a ...
What advice do you have for others considering Rapid7 InsightOps?
The integration capabilities of Rapid7 InsightIDR with other security or IT management tools are quite simple. To integrate with another solution, you just need that solution to push system logs in...
 

Also Known As

SevOne
InsightOps, Logentries
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Trimble Navigation Limited
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. Rapid7 InsightOps and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.