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IBM Tivoli Business Service Manager vs OPS/MVS Automation Intelligence comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli Business Service...
Ranking in Event Monitoring
12th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
OPS/MVS Automation Intellig...
Ranking in Event Monitoring
9th
Average Rating
9.2
Reviews Sentiment
5.3
Number of Reviews
28
Ranking in other categories
Mainframe Management (4th)
 

Mindshare comparison

As of June 2026, in the Event Monitoring category, the mindshare of IBM Tivoli Business Service Manager is 4.9%, up from 0.9% compared to the previous year. The mindshare of OPS/MVS Automation Intelligence is 4.0%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring Mindshare Distribution
ProductMindshare (%)
OPS/MVS Automation Intelligence4.0%
IBM Tivoli Business Service Manager4.9%
Other91.1%
Event Monitoring
 

Featured Reviews

reviewer847356 - PeerSpot reviewer
IT Manager at a tech services company with 1,001-5,000 employees
Good technical support, and efficient for working with business data
We use this solution for working with data. The most valuable feature of this solution is the efficiency. This application should be made easier to use because it usually needs training and it is not easy to operate. We have been using this solution for fourteen years. The stability of this…
SR
System Programmer at Krungsri
Automation has improved alerts and file handling but script-based setup still needs simplification
OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use it. OPS_MVS Automation Intelligence works well if you know the syntax very well and you have experience in creating scripts or REXX syntax; it would be very good and is a good tool, but it takes time to learn, so that is for experienced staff to work with. I would rate the product a six from one to ten. I cannot think of any additional features in the next release of OPS_MVS Automation Intelligence.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of this solution is the efficiency."
"TBSM is a rock, and our house would have crumbled without it."
"If something breaks and it goes down when it's not supposed to, automation brings it right back up."
"I would say yes, definitely use it."
"It works, and as far as the scheduling piece, it is wonderfully well-written and I use it all the time."
"Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors."
"​It is an easy product to use and it is stable."
"What I like about it personally is that I can go out and interrupt what's going on and bring a job down if I need to, and bring it back up."
"Once automatic IPL has been defined, anyone can perform an IPL with very little intervention. We know that all of the components will be started correctly."
"The performance of it is beyond exceptional."
 

Cons

"This application should be made easier to use because it usually needs training and it is not easy to operate."
"Yes, Event Storms and other less traumatic triggers the JVM to hang requiring recycles."
"With stability, sometimes we do have problems with this product."
"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."
"The reason sometimes it is not stable, we do not have the expertise to write the script.​"
"It needs to have more compatibility/interfaces to other vendors’ products."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"I think some of their built-in functions are short on functionality."
"One of the things we've been wanting to do is to be able to automate off of different highlighted messages without actually knowing what the message is."
"We're missing the boat. We don't have a graphical display and we need something beyond just pretty PC pictures for the other departments."
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Top Industries

By visitors reading reviews
No data available
Construction Company
16%
Financial Services Firm
11%
Outsourcing Company
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business1
Large Enterprise25
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with OPS/MVS Automation Intelligence?
My impressions on OPS_MVS Automation Intelligence is that it's quite difficult to use, as it relies mainly on the coding syntax and doesn't provide an easy-to-use GUI. OPS_MVS should have an easy-t...
What is your primary use case for OPS/MVS Automation Intelligence?
We use the auto-purge transaction for some transactions that run very long, and we also use automation to open and close files in CICS as well.
What advice do you have for others considering OPS/MVS Automation Intelligence?
OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use i...
 

Also Known As

Tivoli Business Service Manager, BSM
CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation
 

Overview

 

Sample Customers

SSGC
Tieto
Find out what your peers are saying about IBM Tivoli Business Service Manager vs. OPS/MVS Automation Intelligence and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.