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IBM Tivoli Business Service Manager vs OPS/MVS Automation Intelligence comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli Business Service...
Ranking in Event Monitoring
13th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
OPS/MVS Automation Intellig...
Ranking in Event Monitoring
11th
Average Rating
9.2
Reviews Sentiment
5.3
Number of Reviews
28
Ranking in other categories
Mainframe Management (4th)
 

Mindshare comparison

As of September 2026, in the Event Monitoring category, the mindshare of IBM Tivoli Business Service Manager is 4.7%, up from 1.7% compared to the previous year. The mindshare of OPS/MVS Automation Intelligence is 4.2%, up from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring Mindshare Distribution
ProductMindshare (%)
OPS/MVS Automation Intelligence4.2%
IBM Tivoli Business Service Manager4.7%
Other91.1%
Event Monitoring
 

Featured Reviews

reviewer847356 - PeerSpot reviewer
IT Manager at a tech services company with 1,001-5,000 employees
Good technical support, and efficient for working with business data
We use this solution for working with data. The most valuable feature of this solution is the efficiency. This application should be made easier to use because it usually needs training and it is not easy to operate. We have been using this solution for fourteen years. The stability of this…
SR
System Programmer at Krungsri
Automation has improved alerts and file handling but script-based setup still needs simplification
OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use it. OPS_MVS Automation Intelligence works well if you know the syntax very well and you have experience in creating scripts or REXX syntax; it would be very good and is a good tool, but it takes time to learn, so that is for experienced staff to work with. I would rate the product a six from one to ten. I cannot think of any additional features in the next release of OPS_MVS Automation Intelligence.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of this solution is the efficiency."
"TBSM is a rock, and our house would have crumbled without it."
"OPS_MVS Automation Intelligence works well if you know the syntax very well and you have experience in creating scripts or REXX syntax; it would be very good and is a good tool, but it takes time to learn, so that is for experienced staff to work with."
"I would say yes, definitely use it."
"The performance of it is beyond exceptional. It is probably one of the best products that I have ever worked with. It is easy to use, comprehensive, and can perform almost any task you need it to."
"It's very secure, because it's a legacy application."
"We really do need this product, we have the necessity now because we have implemented for so long that we can't function without this product."
"It's definitely a very stable product."
"It alerts the operators when it is time to repair the communications and the IPLs."
"​It is an easy product to use and it is stable."
 

Cons

"Yes, Event Storms and other less traumatic triggers the JVM to hang requiring recycles."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
"The reason sometimes it is not stable, we do not have the expertise to write the script.​"
"Scalability is zero. It cannot be scaled because of its age."
"The GUI interface could be improved, but that is coming. They are working on that."
"One of the things we've been wanting to do is to be able to automate off of different highlighted messages without actually knowing what the message is."
"It was a complex setup in the mainframe environment."
"My impressions on OPS_MVS Automation Intelligence is that it's quite difficult to use, as it relies mainly on the coding syntax and doesn't provide an easy-to-use GUI."
"Some of the command sequences are too long."
"The interfaces to USS, CA UIM could be better."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
21%
Construction Company
13%
Financial Services Firm
8%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business1
Large Enterprise25
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with OPS/MVS Automation Intelligence?
My impressions on OPS_MVS Automation Intelligence is that it's quite difficult to use, as it relies mainly on the coding syntax and doesn't provide an easy-to-use GUI. OPS_MVS should have an easy-t...
What is your primary use case for OPS/MVS Automation Intelligence?
We use the auto-purge transaction for some transactions that run very long, and we also use automation to open and close files in CICS as well.
What advice do you have for others considering OPS/MVS Automation Intelligence?
OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use i...
 

Also Known As

Tivoli Business Service Manager, BSM
CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation
 

Overview

 

Sample Customers

SSGC
Tieto
Find out what your peers are saying about IBM Tivoli Business Service Manager vs. OPS/MVS Automation Intelligence and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.