IBM Tivoli Business Service Manager and OPS/MVS Automation Intelligence compete in business service management and automation sectors. While IBM Tivoli Business Service Manager offers more favorable pricing and support, OPS/MVS Automation Intelligence is considered superior due to its robust features and perceived value.
Features: IBM Tivoli Business Service Manager is known for comprehensive service management capabilities, powerful monitoring solutions, and its ability to integrate diverse data sources. OPS/MVS Automation Intelligence is valued for advanced automation features, efficient process automation, and intelligent resource allocation.
Ease of Deployment and Customer Service: IBM Tivoli Business Service Manager offers a flexible deployment model suitable for various enterprise environments with strong customer support. OPS/MVS Automation Intelligence has a straightforward deployment process tailored for IBM mainframe systems and provides commendable customer service.
Pricing and ROI: IBM Tivoli Business Service Manager has moderate setup costs, delivering notable ROI through effective management capabilities. OPS/MVS Automation Intelligence may involve higher initial costs, offering substantial ROI due to its powerful automation efficiencies.
| Product | Market Share (%) |
|---|---|
| OPS/MVS Automation Intelligence | 3.8% |
| IBM Tivoli Business Service Manager | 3.4% |
| Other | 92.8% |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Large Enterprise | 25 |
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