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IBM Tivoli Identity Manager [EOL] vs SailPoint Identity Security Cloud comparison

IBM and SailPoint are both solutions in the User Provisioning Software category. Additionally, 100% of IBM users are willing to recommend the solution, compared to 97% of SailPoint users who would recommend it.
SailPoint Identity Security...
Read 72 SailPoint Identity Security Cloud reviews
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97% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between IBM Tivoli Identity Manager [EOL] and SailPoint Identity Security Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about One Identity, SailPoint, Omada and others in User Provisioning Software.

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User Provisioning Software
June 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli Identity Manager...
Average Rating
8.0
Number of Reviews
14
Ranking in other categories
No ranking in other categories
SailPoint Identity Security...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (3rd), Identity Governance Administration (IGA) (1st)
 

Featured Reviews

it_user711912 - PeerSpot reviewer
it_user711912
Founder at a tech services company
Ease of configuration is the most valuable feature.
The engine is getting a bit long in the tooth, the UI should be redone to be a bit more modern and flexible. The software has been running pretty much on the same UI for a long time. The self-service UI was not a good enough improvement due to the "self-only" part. Lately there's been improvement, but other vendors seem to have much slicker UIs. Users want wizard-like UIs nowadays (in my experience). They don't want to navigate endless menus and selections. The engine is still the same clump of Java it was long ago as Enrole. But now it's a notably larger collection of extensions, and IBM has it reasonably documented. When done correctly, customizations are stable, but when done incorrectly they may cause hangs in the database that are difficult to resolve. Outside of that, the Adapter Development Tool (ADT), an old and (officially) unsupported tool made and maintained by an IBMer seems to no longer be maintained. A lot of people used this tool to create customized adapters for ITIM, expanding it further than IBM ever could. Now it seems all gone.
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Mitch MO - PeerSpot reviewer
Mitch MO
Specialist Consultant at a financial services firm with 10,001+ employees
Access lifecycle has been streamlined but connectors for non‑human identities still need improvement
We currently use IdentityIQ and do not have SailPoint Identity Security Cloud. We only have IdentityIQ on-premises. I do not have extensive experience with analytics, but I know that there are custom reports available to obtain information about data in SailPoint. I am not entirely familiar with analytics data. It is difficult to score because you have to compare with another product to assess it. We are satisfied with IdentityIQ. However, I understand that we will not have a choice but to move to a cloud solution in the future because SailPoint is not investing in new upgrades or evolution of IdentityIQ. My overall rating for this product is 7.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer Service: 10/10 - the best."
"IBM Tivoli Identity Manager, now known as IBM Security Identity Manager, is a very well established and well rounded identity management solution."
"Ease of configuration is the most valuable feature, most things work with clicks and the rest with JavaScript."
"This product is mainly used to implement secure access of web applications,"
"It is a very good product and easy to maintain accounts and easy to integrate with target system."
"The ability to suspend/restore user accounts across multiple products over which Tivoli controls security."
"GUI has improved significantly from the previous version Role management has improved"
"Tivoli is one of the best available products in the market of Identity Management, implementation and management is quite straight-forward."
More IBM Tivoli Identity Manager [EOL] pros
"On balance we find IdentityIQ to have the best mix of functionality and ease of use, as well as being the easiest and most flexible to deploy."
"From the perspective of its performance I would rate SailPoint IdentityIQ as a nine out of ten, in light of its identity governance."
"SailPoint has allowed us to ensure the right people have the right access and to the rights things."
"We decided to go with SailPoint because, as a company, they are flexible, their partner discounts are good, and SailPoint is a really good new generation company."
"The governance features, such as certification and provisioning, are the most beneficial for enhancing security."
"I am satisfied with the overall performance and stability."
"The most selling modules for SailPoint are the compliance manager and the life cycle manager."
"What I like most about SailPoint IdentityIQ is that it's simple to use and easy to configure and deploy."
More SailPoint Identity Security Cloud pros
 

Cons

"There is no way to clone or copy policies."
"It's highly dependent on the database connection, if there would be even a slight network glitch in the connection between Tivoli and, mostly DB2, databases and the system was not able to recover and re-establish the connection, it would require a complete environment restart."
"Sometimes ITIM bus doesn't configure properly. Need to monitor the system health periodically."
"The technical support is slow and inflexible."
"UI needs to be more customizable."
"While integrating with application server and implementing SSO I faced some issues."
"Personally, I'd like to see a TIM Windows version. I'd also like to see a more user-intuitive interface."
"UI could be more user friendly and it could allow more customization."
More IBM Tivoli Identity Manager [EOL] cons
"The UI of the solution could be more customizable so we could change the workflows to suit our needs."
"In general, I have handled Okta and OpenText and noted that those companies have a longer history in the market, which gives them an advantage over SailPoint Identity Security Cloud and Saviynt in aspects like account provisioning and life cycle management."
"The price of IdentityIQ could be lower. There are additional costs when you buy the licenses, and they force the customers to pay for them."
"SailPoint lacks some features like privileged account management and access management features found in products like Okta."
"They should lower the price and technical support should be better."
"Compared to at least one other product some of the administrative tasks could be easier or more intuitive."
"In the past, we had a lot of problems with SailPoint IdentityIQ, particularly in providing access and provisioning."
"Although it seems to be getting better, for each deployment it seems a new set of bugs appear. There has never been a deployment where we have not encountered a product bug."
More SailPoint Identity Security Cloud cons
 

Pricing and Cost Advice

Information not available
"SailPoint IdentityIQ is too expensive for small and medium companies. It is an expensive product."
"In terms of pricing, SailPoint IdentityIQ is affordable. It's not cheap, and it's not expensive, so the solution is in the middle, price-wise. It also didn't have additional costs, even if my company had different teams that took care of auditing and provisioning and projects that used SailPoint IdentityIQ."
"The price of the solution could improve, it is not priced well for smaller businesses to afford."
"You are able to get discounts if you plan to use the tool for the long-term i.e. discounts for 5+ years of usage."
"We pay an annual licensing cost for SailPoint IdentityIQ."
"As per my knowledge, it runs on a paid partnership model, but I am not sure about it."
"The solution is not cheap."
"It's all competitive. Initially, the prices look a bit higher, but once it gets into a competitive situation, they meet the market. I'd rate it an eight out of ten in terms of pricing. It tends to be more expensive, but it works."
More SailPoint Identity Security Cloud pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Manufacturing Company
9%
Computer Software Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise11
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise43
 

Questions from the Community

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How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
See all answers
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
See all answers
What is your experience regarding pricing and costs for SailPoint Cloud Infrastructure Entitlement Management?
SailPoint is cheaper than ServiceNow, which is very expensive.
See all answers
 

Comparisons

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Compared 27% of the time
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Ilex Meibo Identity Management vs IBM Tivoli Identity Manager [EOL]
Compared 20% of the time
Symantec Identity Governance and Administration vs IBM Tivoli Identity Manager [EOL] Logo
Symantec Identity Governance and Administration vs IBM Tivoli Identity Manager [EOL]
Compared 17% of the time
OpenText Identity Manager vs IBM Tivoli Identity Manager [EOL] Logo
OpenText Identity Manager vs IBM Tivoli Identity Manager [EOL]
Compared 17% of the time
More IBM Tivoli Identity Manager [EOL] Competitors
Saviynt Identity Cloud vs SailPoint Identity Security Cloud Logo
Saviynt Identity Cloud vs SailPoint Identity Security Cloud
Compared 9% of the time
Okta Platform vs SailPoint Identity Security Cloud Logo
Okta Platform vs SailPoint Identity Security Cloud
Compared 7% of the time
Microsoft Entra ID vs SailPoint Identity Security Cloud Logo
Microsoft Entra ID vs SailPoint Identity Security Cloud
Compared 5% of the time
Omada Identity vs SailPoint Identity Security Cloud Logo
Omada Identity vs SailPoint Identity Security Cloud
Compared 4% of the time
One Identity Manager vs SailPoint Identity Security Cloud Logo
One Identity Manager vs SailPoint Identity Security Cloud
Compared 4% of the time
More SailPoint Identity Security Cloud Competitors
 

Product Reports

Buyer's Guide
User Provisioning Software
June 2026
IBM Tivoli Identity Manager [EOL] reportDownload IBM Tivoli Identity Manager [EOL] product report
Buyer's Guide
SailPoint Identity Security Cloud
May 2026
SailPoint Identity Security Cloud reportDownload SailPoint Identity Security Cloud product report
 

Also Known As

Tivoli Identity Manager, IBM Security Identity Manager
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

IBM Security Identity Manager enables organizations to drive effective identity management and governance across the enterprise for improved security and compliance. Now available as a virtual appliance, IBM Security Identity Manager automates the creation, modification, recertification and termination of identities throughout the user lifecycle.
IBM

SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.

SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.

What are the key features of SailPoint Identity Security Cloud?

  • User-Friendly Interface: Intuitive and simple to navigate for effective management.
  • Robust Automation: Automates identity lifecycle processes efficiently.
  • Out-of-the-Box Connectors: Extensive connectors available for rapid integration.
  • AI and Machine Learning: Integrates AI for smarter provisioning and certification.
  • Flexible Customization: Tailors workflows and identity management as needed.

What benefits can users expect when evaluating SailPoint Identity Security Cloud?

  • Scalability: Easily scales with the growing needs of enterprises.
  • Comprehensive Governance: Ensures thorough compliance and governance measures.
  • Seamless Integration: Supports easy integration with third-party applications.
  • High-Level Security: Protects data with robust security features.
  • Regulatory Compliance: Facilitates adherence to regulatory requirements.

SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.

SailPoint
 

Sample Customers

Whirlpool Corporation, EXA Corporation, Arla Foods, Iceland Government
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Buyer's Guide
User Provisioning Software
June 2026
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Find out what your peers are saying about One Identity, SailPoint, Omada and others in User Provisioning Software. Updated: June 2026.
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