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IBM Tivoli Identity Manager [EOL] vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli Identity Manager...
Average Rating
8.0
Number of Reviews
14
Ranking in other categories
No ranking in other categories
SailPoint Identity Security...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (3rd), Identity Governance Administration (IGA) (1st)
 

Featured Reviews

it_user711912 - PeerSpot reviewer
Founder at a tech services company
Ease of configuration is the most valuable feature.
The engine is getting a bit long in the tooth, the UI should be redone to be a bit more modern and flexible. The software has been running pretty much on the same UI for a long time. The self-service UI was not a good enough improvement due to the "self-only" part. Lately there's been improvement, but other vendors seem to have much slicker UIs. Users want wizard-like UIs nowadays (in my experience). They don't want to navigate endless menus and selections. The engine is still the same clump of Java it was long ago as Enrole. But now it's a notably larger collection of extensions, and IBM has it reasonably documented. When done correctly, customizations are stable, but when done incorrectly they may cause hangs in the database that are difficult to resolve. Outside of that, the Adapter Development Tool (ADT), an old and (officially) unsupported tool made and maintained by an IBMer seems to no longer be maintained. A lot of people used this tool to create customized adapters for ITIM, expanding it further than IBM ever could. Now it seems all gone.
ND
Principle at a manufacturing company with 10,001+ employees
User access management excels but needs enhancements with integration capabilities
I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The provisioning is now automated via TIM."
"Ease of configuration is the most valuable feature, most things work with clicks and the rest with JavaScript."
"The ability to suspend/restore user accounts across multiple products over which Tivoli controls security."
"IBM Tivoli Identity Manager, now known as IBM Security Identity Manager, is a very well established and well rounded identity management solution."
"The ROI of IAM projects and platforms is to enable our employees to work on their application in a short time."
"Tivoli is one of the best available products in the market of Identity Management, implementation and management is quite straight-forward."
"It is a big repository of identities, allowing administrators to manage them and their accounts."
"It is a very good product and easy to maintain accounts and easy to integrate with target system."
"It is simple and easy to implement."
"Provisioning in multiple environments."
"I like IdentityIQ's granular attachment management and certification customization features."
"The solution is stable and reliable."
"Technical support is very responsive and when I created a ticket, they responded the same day."
"Security and administration for any new/current access."
"The community is very active and when I had questions about an issue, I was able to find the resources."
"The solution is pretty stable and simple to use."
 

Cons

"There is no way to clone or copy policies."
"The technical support is slow and inflexible."
"Little complicated - needs technical skills to setup - later version are being moved to appliances."
"It's highly dependent on the database connection, if there would be even a slight network glitch in the connection between Tivoli and, mostly DB2, databases and the system was not able to recover and re-establish the connection, it would require a complete environment restart."
"Sometimes ITIM bus doesn't configure properly. Need to monitor the system health periodically."
"The product is complex to install, configure and maintain."
"UI could be more user friendly and it could allow more customization."
"For 5.1 version (older version) of Tivoli the user interfaces were not as user-friendly as other products on the market at that time."
"It tends to be more expensive, but at the end of the day, it works."
"I wish the support from SailPoint was a little bit faster than we've experienced so far. It has taken, sometimes, a couple of weeks to get feedback from them."
"The pricing could be improved."
"Compared to at least one other product some of the administrative tasks could be easier or more intuitive."
"When it comes to queries and analysis, I find the reporting module to be very low, very simple."
"SailPoint IdentityIQ could be cheaper."
"This solution is difficult to configure."
"Complex configuration if you want to have AD forest architecture in place."
 

Pricing and Cost Advice

Information not available
"SailPoint is expensive compared to its competitors. It's one of the most expensive products, so I'd rate it as one out of five, cost-wise."
"You are able to get discounts if you plan to use the tool for the long-term i.e. discounts for 5+ years of usage."
"SailPoint IdentityIQ is too expensive for small and medium companies. It is an expensive product."
"The product is expensive. I rate its pricing an eight out of ten."
"SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."
"The licensing fees are on a yearly basis."
"I found the pricing to be relatively high."
"Usually, the cost of deploying about 5,000 licenses or 5,000 users, would be the equivalent to the cost of the license, which would be reaching up to around $90,000."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Manufacturing Company
9%
Computer Software Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise11
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise42
 

Questions from the Community

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How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
 

Also Known As

Tivoli Identity Manager, IBM Security Identity Manager
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

Whirlpool Corporation, EXA Corporation, Arla Foods, Iceland Government
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about One Identity, SailPoint, Omada and others in User Provisioning Software. Updated: April 2026.
893,164 professionals have used our research since 2012.