

Find out in this report how the two AIOps solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
The return is more of value and savings in preventing costly downtime, making the savings of about $60,000 which we would have lost without LogicMonitor, and in IT staff efficiency, we save approximately 15 hours a week.
Because of LogicMonitor, we have reduced our EC2 infrastructure significantly, which has helped us reduce costs by 20%.
I can definitely notice a difference in our posture, uptime, and ability to solve problems and resolve outages much quicker since we have had LogicMonitor in place.
Within one day, I received a script, and LogicMonitor was able to provide the firewall configuration in LogicMonitor on the same day I submitted the request.
Customer support is on point and very well trained.
We need to be able to reach them in real-time, and without those kinds of options available, we have to set up ad hoc calls, which could be improved.
They are not licensed, so you could deploy one collector or 1,000 collectors for the same cost.
LogicMonitor's scalability absolutely meets our organization's growth needs.
LogicMonitor is pretty good at scaling things when it comes to monitoring AWS infrastructure because I can see that it scales very well for us.
The platform is reliable, alerts are consistent, and once collectors and integrations are in place, monitoring runs smoothly with minimal disruption.
It is very stable. I have never seen LogicMonitor itself go down.
Since we implemented LogicMonitor and got it working in production, there has been no downtime, no reliability issues, and nothing major regarding flare-ups from LogicMonitor's perspective.
I would also appreciate a stronger out-of-the-box AWS correlation, such as automatically grouping related issues across EC2, EBS, and ALBs in a way that reads as a single incident story.
I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface.
The container monitoring seems to be really behind compared to some bespoke cloud-native monitoring solutions that are designed around Kubernetes, containers, and ephemeral environments.
For small businesses that want to utilize LogicMonitor and are just starting out with limited customers, a pricing model targeted to this segment would be beneficial, perhaps at three or two dollars per device per month.
I experienced no issues with pricing, setup cost, and licensing; it was very transparent, and the licensing model is very clear and easy to understand.
The dynamic alerting and root cause analysis have helped us fix issues before they cause a full-blown outage or degrade performance for end users.
Our SLAs and SLOs were averaging about 10 to 15 failed SLAs and SLOs that were over the time allotted to get those resolved, and those are now down to about two to three per week.
When talking about the statistics, it has helped us reduce downtime to about 40 to 50% because without LogicMonitor, we used to know about the downtime only when the application was actually down.
| Product | Market Share (%) |
|---|---|
| LogicMonitor | 4.3% |
| IBM Turbonomic | 1.0% |
| Other | 94.7% |


| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 57 |
| Large Enterprise | 147 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 11 |
| Large Enterprise | 11 |
IBM Turbonomic offers automation, planning, and right-sizing recommendations to streamline resource management, improve efficiencies, and optimize costs across virtualized environments and cloud platforms.
IBM Turbonomic is valued for its capability to optimize resource allocation and monitor virtual environments efficiently. It facilitates automated decision-making in VM sizing, load balancing, and cost optimization for both on-premises and cloud deployments. Users can leverage insights for workload placement, ensure peak performance assurance, and effectively right-size across VMware and Azure. The ongoing transition to HTML5 aims to improve visual and navigational ease, while expanded reporting features are anticipated. Opportunities for improved training, documentation, and integrations enhance platform usability and functionality.
What Are the Key Features?In finance, IBM Turbonomic aids in maintaining platform efficiency during market fluctuations. Healthcare organizations leverage its capability for resource optimization during high-demand periods to enhance patient care support. Retailers use it for planning in peak seasons, ensuring resources align with fluctuating demand to maintain performance continuity.
LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.
LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.
What are LogicMonitor's key features?LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.
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