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Identity Manager by One Identity vs Tools4ever Password Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Identity Manager by One Ide...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
194
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (1st), Identity Governance Administration (IGA) (1st)
Tools4ever Password Management
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
Enterprise Password Managers (29th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Identity Manager by One Identity is designed for Identity Governance Administration (IGA) and holds a mindshare of 11.7%, down 12.6% compared to last year.
Tools4ever Password Management, on the other hand, focuses on Enterprise Password Managers, holds 1.1% mindshare, up 0.2% since last year.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
Identity Manager by One Identity11.7%
SailPoint Identity Security Cloud25.3%
Saviynt Identity Cloud14.8%
Other48.2%
Identity Governance Administration (IGA)
Enterprise Password Managers Mindshare Distribution
ProductMindshare (%)
Tools4ever Password Management1.1%
Azure Key Vault12.9%
AWS Secrets Manager12.2%
Other73.8%
Enterprise Password Managers
 

Featured Reviews

Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.
it_user32079 - PeerSpot reviewer
Regional Head IM Security NAM at a consultancy with 1,001-5,000 employees
Reduced calls to the Service Desk for password resets but it does need a deployment mechanism
The availability to use a web portal Reduced calls to the Service Desk for password resets. They could include a deployment mechanism. I've used it for four years. No issues with deployment. No issues with stability. No issues with scalability. Customer Service: Very good. Technical…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of what I found most valuable in One Identity Manager, it's the only product where the workflow and the catalog can be configured on roles or by business people. You don't need to know the technology at all to configure that, so this is the product's biggest advantage as well as its strongest feature. One Identity Manager is also business-oriented and IAM administrator-oriented."
"One Identity Manager has positively impacted my organization by making the onboarding a little bit smoother."
"The best part of One Identity Manager is that it provides wholesome features. Most of the things required for identity management are given out of the box in One Identity Manager. You can just define your use cases, take this tool, and right away implement the solution."
"One of the best features in One Identity Manager that I really appreciate is its high customizability."
"One Identity is one of the most feature-rich platforms on the market. It covers every use case. The user interface has been improved, making it easier to make it look like what customers want. It's easier to customize than a lot of competition solutions. There are nearly a thousand built-in processes that you can edit and customize according to your needs."
"The most valuable features are the behavior, configuration, and customization options."
"Among the most valuable features of One Identity Manager are administration from Active Directory and Azure Active Directory, as well as administration from Exchange. These features enable us to have fully automated processes to create new accounts and new mailboxes. The most valuable option is the ability to design an automated route to give our customers permissions."
"It has really reduced the workload of the IT team by almost 40 to 60 percent."
"It’s an excellent solution, with great security."
"Customer Service: Very good. Technical Support: Excellent."
"Easy to enter and track licensing, a history of successful and failed attempts, easy for the users, and low cost."
 

Cons

"Some improvements are needed for Identity Manager by One Identity, such as the dashboards and the initial deployment and configurations, which can be complex when users are new."
"One Identity Manager's user interface can be confusing due to its multiple UIs."
"There is always a need for improvement based on the features, which is why I deducted one point from the overall rating."
"Quest Software should provide notes and documents to customers before they buy the product and license."
"The initial setup could be improved to reduce the complexity."
"One Identity Manager can be improved in the areas of documentation and training, both of which are severely lacking."
"[Regarding] their upgrades, we're going to 8.12 right now and everything is running very smoothly but this is actually the first upgrade that has gone off well. Even the other "dots" have taken us six months or longer to get through QA testing."
"In the update processes for hotfixes need improvement."
"They could include a deployment mechanism."
 

Pricing and Cost Advice

"It is cost-effective. I do not know about the other regions, but here in the Middle East, the competitors are almost double the price."
"I rate One Identity seven out of 10 for affordability. It's reasonably priced."
"Pricing depends on licensing models, such as per-user licensing and feature-based pricing. Additional models like governance, provisioning, and reporting increase costs."
"It was okay for us. It was not too much for us. It was nearly the same as other products. It was not expensive."
"There is a one-time licensing cost, and there is also a yearly subscription fee."
"One Identity is cost-efficient from a licensing perspective. However, one drawback is that it's expensive on the hardware side for the customer to set up. One Identity's professional services team recommends various components. They lose some of the cost advantage because the hardware is expensive and requires maintenance."
"From a cost perspective, One Identity has the biggest bang for the buck."
"One Identity Manager is fairly priced."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
20%
Financial Services Firm
9%
Construction Company
8%
Manufacturing Company
7%
Healthcare Company
14%
Construction Company
14%
Outsourcing Company
12%
Performing Arts
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business119
Midsize Enterprise38
Large Enterprise128
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Manager?
My experience with pricing, setup cost, and licensing is that their setup was manageable, and we did it in-house.
What needs improvement with One Identity Manager?
The thing that I dislike about Identity Manager by One Identity is the documentation, in my opinion, because we do not find all the documentation and all the questions we need to know. This is unfo...
What is your primary use case for One Identity Manager?
I do not use Identity Manager by One Identity to help me manage SAPs. I used the business roles to map company structure for some dynamic application provisioning. It is easy to configure. I think ...
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Also Known As

Quest One Identity Manager
Tools4ever Self Service Reset Password Management, SSRPM
 

Overview

 

Sample Customers

Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Colby-Sawyer College, Community Bank of Florida, Harrison College, Havas, Needham Bank, Northland International University, Pinellas County School District, Regina Catholic Schools
Find out what your peers are saying about One Identity, SailPoint, Omada and others in Identity Governance Administration (IGA). Updated: October 2026.
920,769 professionals have used our research since 2012.