IDERA Uptime Cloud Monitor [EOL] vs Zabbix comparison

"We were in the need of a fast-to-deploy solution for the external monitoring of our servers, and Copperegg gave us all the needed features plus the internal and custom metrics."

"If you need to have more insight about your data center, Copperegg is the way to go."

"In our opinion Zabbix is an amazing monitoring solution which allows for any service or device to be monitored."

"The template system in Zabbix is very beneficial as it saves time in configuration."

"It is a great product; the SNMP protocol tracking feature is good, I really like how it tracks SNMP, and the alerts are also great."

"It's a flexible solution."

"The product is very stable."

"I use the solution to provide a perfect environment for remote connectivity with my clients."

"Excellent monitoring tool."

"SNMP monitoring, source discovery, and alert triggering are most valuable."

"Yes, some days the service was down and we did not find an accurate response from the company."

"There were none, but there were issues with performing upgrades."

"There are a lot of areas for improvement, specifically in the dashboards and reports functionalities."

"It would be helpful if they translated the documentation to Cyrillic languages."

"Reporting is weak, if you want something better you must write your own SQL scripts."

"Sometimes, the documentation is a little bit written in Estonia – a country in Europe. The language barrier and translation to English can sometimes make it difficult to understand what they're trying to get at. It's just a language thing."

"The APM monitoring has room for improvement, although I hear that the new 5.2 version has some improvements in that area, and I'd like to give that a go. I would like to see a few more templates out there for different styles of monitoring. I use the Grafana interface for reporting. I would also like it to have an out-of-the-box ability to email reports. You can create reports, but to be able to email those reports would be really helpful. I've got users who are not interested in logging in and generating a report. They want it all pre-canned and sent to an email address. It would also be really handy if we could pin certain reports up onto platforms such as Teams or SharePoint. A GUI for the proxy server would be cool to have for debugging purposes and for the support teams to have a look at, but I don't know whether that's really feasible to do. I get enough from the log files themselves."

"The documentation gets a bit messy between versions and is not too detailed, which is a bit painful for first-timers, especially when they run into issues."

"The event correlation could be better. From day one, we're using the API to create tickets for our operations, however, the correlation is not good, not there."

"When we have a problem, we have to do a lot of research to solve it."

"We are using the free, open-source version."

"It is a true open-source solution, so there are no licensing costs."

"I use the tool's free version."

"We pay the subscription for support by year."

"If you have 20,000 hosts, the support costs around €95,000 for a year."

"The solution is free to use but they offer support as a paid service. If you can go read the manuals and do the fine-tuning based on your needs, you do not need to pay anything and you will have a full solution."

"There are no licenses."

"This solution is open-source and free to use."