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IDERA Uptime Infrastructure Monitor vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IDERA Uptime Infrastructure...
Ranking in Network Monitoring Software
94th
Ranking in IT Infrastructure Monitoring
71st
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
No ranking in other categories
ScienceLogic
Ranking in Network Monitoring Software
14th
Ranking in IT Infrastructure Monitoring
14th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
Event Monitoring (7th), Unified Communications Monitoring (1st), Server Monitoring (10th), IT Operations Analytics (4th), Cloud Monitoring Software (14th), AIOps (9th)
 

Mindshare comparison

As of March 2026, in the IT Infrastructure Monitoring category, the mindshare of IDERA Uptime Infrastructure Monitor is 0.4%, up from 0.1% compared to the previous year. The mindshare of ScienceLogic is 1.7%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
ScienceLogic1.7%
IDERA Uptime Infrastructure Monitor0.4%
Other97.9%
IT Infrastructure Monitoring
 

Featured Reviews

Nafiu Garba - PeerSpot reviewer
Special Assistant to the Governor ICT COO at a tech services company with 201-500 employees
It offers different licensing types that allow you to extend the services to clients; it lets you look into device performance and optimization and helps apply best practices
What I like best about IDERA Uptime Infrastructure Monitor is that it offers different licensing types. Hence, it allows my organization to extend the services to clients and not just use the solution within the organization. My organization can leverage IDERA Uptime Infrastructure Monitor to learn more about how clients perform because the solution lets you monitor and optimize devices and apply best practices.
Pallagani Siva Koteswararao - PeerSpot reviewer
Assistant Consultant at Tata Consultancy
Comprehensive monitoring streamlines operations with room for user support enhancement
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support team. Whenever we encounter difficulties, I raise vendor cases and am eager to deepen my understanding of those cases. Additionally, I want to learn more about ScienceLogic's dashboards, which display crucial metrics about collectors, their health, and devices aligned to them. The dashboard should be more detailed. Regarding improvements to ScienceLogic's technical support, my last company was IBM in India, and I worked on IBM MQ monitoring until my last day. I engaged with the LogicMonitor support team for MQ-level incidents, but these issues remained unresolved even after 10 to 15 days. On my last working day, I assisted with one such vendor case, and I am unsure if that issue was ever resolved. ScienceLogic's technical support should respond more efficiently in terms of time. During my time working on MQ-level cases, including a power pack upgrade that did not fix the issues faced, I provided all necessary steps with the help of the middleware team. However, there were still gaps that needed addressing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer Service: 5 stars! Excellent. Technical Support: 5 stars! Excellent."
"Easy to setup and begin monitoring."
"Now with the features given through up.time we have over 300 + monitors constantly checking every environment that we have and also checking databases for errors."
"My organization can leverage IDERA Uptime Infrastructure Monitor to learn more about how clients perform because the solution lets you monitor and optimize devices and apply best practices."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"We have received an ROI from the use of ScienceLogic, and we are getting better visibility and help on the platform."
"We chose the ScienceLogic platform because it really met and exceeded all of the requirements that we had put forth in the RFI."
"Their customer service is unparalleled."
"This is the best tool ever which allowed us to consolidate from various monitoring solutions such as HPOV, CA and SCOM."
"The Power Packs that are available are amazing."
"Overall, I really like the product, and I recommend it."
"It has given us comprehensive monitoring across all platforms."
 

Cons

"Maintenance windows need to be streamlined."
"What I want to improve in IDERA Uptime Infrastructure Monitor is the community aspect, where IDERA would provide customers with updates on functionalities, what comes next, what IDERA Uptime Infrastructure Monitor upgrades would be released, etc. I also want the sustainability of IDERA Uptime Infrastructure Monitor to improve."
"While you can restrict particular users to only see subsets of the reports, it isn't as easy as it could be."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"I believe the knowledge base leaves a little room for improvement."
"Error information doesn’t have a good information if something goes wrong while doing a device discovery (I tried this a while back- couldn’t be more specific)."
"ScienceLogic could improve the implementation, it could be made easier."
"Reporting needs to be improved. It was sold as a tool we could use for our clients and it was a complete failure."
"Before ScienceLogic, our monitoring was fairly difficult to do. We were kind of limited in our capabilities."
 

Pricing and Cost Advice

"I'm based in Nigeria, and the conversion rate affects the pricing for IDERA Uptime Infrastructure Monitor, but globally, pricing is reasonable. I'm rating pricing for the solution seven on a scale of one to ten."
"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."
"The solution is license-based. It's between $8 and $15, depending on what you need from the product."
"The pricing model for ScienceLogic could improve."
"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."
"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."
"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."
"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."
"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Manufacturing Company
11%
Government
9%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise24
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
What needs improvement with ScienceLogic?
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...
 

Also Known As

IDERA UIM, uptime software up.time
No data available
 

Overview

 

Sample Customers

TeleComputing; Manitoba Hydro; Blevins Inc.; City of Malmö
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about IDERA Uptime Infrastructure Monitor vs. ScienceLogic and other solutions. Updated: March 2026.
885,264 professionals have used our research since 2012.