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IBM SevOne Network Performance Management (NPM) vs IDERA Uptime Infrastructure Monitor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in Network Monitoring Software
30th
Ranking in IT Infrastructure Monitoring
35th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Server Monitoring (16th), Log Management (35th), Cloud Monitoring Software (27th)
IDERA Uptime Infrastructure...
Ranking in Network Monitoring Software
86th
Ranking in IT Infrastructure Monitoring
69th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.1%, up from 1.0% compared to the previous year. The mindshare of IDERA Uptime Infrastructure Monitor is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
IBM SevOne Network Performance Management (NPM)1.1%
IDERA Uptime Infrastructure Monitor0.5%
Other98.4%
Network Monitoring Software
 

Featured Reviews

reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…
Nafiu Garba - PeerSpot reviewer
Special Assistant to the Governor ICT COO at a tech services company with 201-500 employees
It offers different licensing types that allow you to extend the services to clients; it lets you look into device performance and optimization and helps apply best practices
What I like best about IDERA Uptime Infrastructure Monitor is that it offers different licensing types. Hence, it allows my organization to extend the services to clients and not just use the solution within the organization. My organization can leverage IDERA Uptime Infrastructure Monitor to learn more about how clients perform because the solution lets you monitor and optimize devices and apply best practices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has been a godsend and has brought us 11 months of stability, the likes of which I'd never seen before in 15 years with the company."
"SevOne provides us with continuous analytics of our network and that gives us an idea of the health of our network, where our weaknesses are, and what needs to be fixed."
"It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly."
"The most valuable feature as of late has been the API integration with ServiceNow."
"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."
"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."
"The tool has given a great visibility of what is going on our network and has helped to troubleshoot network-related issues quickly and accurately."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"Easy to setup and begin monitoring."
"Now with the features given through up.time we have over 300 + monitors constantly checking every environment that we have and also checking databases for errors."
"Customer Service: 5 stars! Excellent. Technical Support: 5 stars! Excellent."
"My organization can leverage IDERA Uptime Infrastructure Monitor to learn more about how clients perform because the solution lets you monitor and optimize devices and apply best practices."
 

Cons

"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."
"The UI is a little dated, but it doesn’t cause any features to fall short of what they need to do."
"They have all been good at trying to understand our use and business, but some push the sale too hard and that is a turn off."
"Some similar solutions offer end-to-end visibility."
"Setup was very complex as there were issues with the device pipes. We needed a lot of intervention and technical assistance."
"Licensing costs can add up quickly, so know what you need to monitor and what you don’t."
"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware."
"Customer service is very bad. The support is a kind of blog where you leave your question or problem, then they try to resolve it as soon as possible."
"While you can restrict particular users to only see subsets of the reports, it isn't as easy as it could be."
"Maintenance windows need to be streamlined."
"What I want to improve in IDERA Uptime Infrastructure Monitor is the community aspect, where IDERA would provide customers with updates on functionalities, what comes next, what IDERA Uptime Infrastructure Monitor upgrades would be released, etc. I also want the sustainability of IDERA Uptime Infrastructure Monitor to improve."
 

Pricing and Cost Advice

"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
"The pricing has been fair."
"There are cheaper solutions available."
"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."
"I'm based in Nigeria, and the conversion rate affects the pricing for IDERA Uptime Infrastructure Monitor, but globally, pricing is reasonable. I'm rating pricing for the solution seven on a scale of one to ten."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
9%
Comms Service Provider
28%
Construction Company
25%
Financial Services Firm
11%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
No data available
 

Questions from the Community

What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
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Also Known As

SevOne
IDERA UIM, uptime software up.time
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
TeleComputing; Manitoba Hydro; Blevins Inc.; City of Malmö
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. IDERA Uptime Infrastructure Monitor and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.