Avada Software Infrared360 vs IBM SevOne Network Performance Management (NPM) comparison

Avada Software and IBM are both solutions in the Server Monitoring category. Avada Software is ranked #36, while IBM is ranked #18 with an average rating of 8.0. Avada Software holds a 0.2% mindshare in SM, compared to IBM’s 0.9% mindshare. Additionally, 100% of Avada Software users are willing to recommend the solution, compared to 96% of IBM users who would recommend it.

Avada Software Infrared360

Read 13 Avada Software Infrared360 reviews

63 Views
32 Comparison Views

100% willing to recommend

IBM SevOne Network Performa...

Read 54 IBM SevOne Network Performance Management (NPM) reviews

419 Views
230 Comparison Views

96% willing to recommend

Avada Software Infrared360

IBM SevOne Network Performa...

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Executive SummaryUpdated on Aug 6, 2024

IBM SevOne Network Performance Management (NPM) and Avada Software Infrared360 compete in network performance management. IBM SevOne NPM has the upper hand with its detailed analytics and reporting, while Avada Software Infrared360 stands out in integration capabilities and ease of deployment.

Features: IBM SevOne NPM is praised for its robust data collection, real-time analytics, and comprehensive reporting features. Avada Software Infrared360 is noted for its strong integration capabilities, real-time monitoring, and ease of integration with existing systems.

Room For Improvement: IBM SevOne NPM could benefit from enhancements in customization, intuitive navigation, and streamlined processes. Avada Software Infrared360 requires better documentation, enhanced scalability options, and improved guidance.

Ease Of Deployment and Customer Service: IBM SevOne NPM is recognized for its straightforward deployment and responsive customer support. Avada Software Infrared360 is lauded for its simpler deployment model and highly supportive customer service.

Pricing and ROI: IBM SevOne NPM has a higher initial setup cost but offers a justified ROI due to its rich feature set and performance improvements. Avada Software Infrared360 is more cost-effective with lower setup costs and a quicker ROI, appealing for budget-conscious users.

To learn more, read our detailed Avada Software Infrared360 vs. IBM SevOne Network Performance Management (NPM) Report (Updated: March 2025).

Buyer's Guide

Avada Software Infrared360 vs. IBM SevOne Network Performance Management (NPM)

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avada Software Infrared360

Ranking in Server Monitoring

36th

Average Rating

8.8

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (77th), Business Activity Monitoring (5th), Message Oriented Middleware (MOM) (11th)

IBM SevOne Network Performa...

Ranking in Server Monitoring

18th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (37th), IT Infrastructure Monitoring (43rd), Log Management (44th), Cloud Monitoring Software (29th)

Mindshare comparison

As of April 2025, in the Server Monitoring category, the mindshare of Avada Software Infrared360 is 0.2%, up from 0.1% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 0.9%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring

Featured Reviews

it_user685326

Vice President at a financial services firm with 10,001+ employees

An offsite team performs a daily infrastructure health check and sends reports to the technical/management teams.

Administration, Monitoring, and Delegation are the most valuable features of the solution. * Administration: It provides a centralized audit trail of all the infrastructure changes. * Monitoring: It gives the ability to integrate with my company's global notification system, and the ability to proactively automate corrective actions. * Delegation: It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams.

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Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Monitoring that ties into our incident management system"

"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."

"It has role-based access to queues, giving us more insights into problems."

"We have easily created use case testing harnesses for specific flows that incorporate various message types."

"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."

"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."

"I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or in-house. We don’t have to carry the data all over the globe. Also, I am impressed with the tool's flow reporting and Wi-Fi."

"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."

"One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast."

"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."

"Its ability to monitor practically any type of network device via SNMP is most valuable. This is the main functionality that we're using. If a network device exposes a metric, such as interface utilization, SevOne will monitor it for us."

"The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."

"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."

"With this tool it is interesting to show the info to the client and explain where the traffic is."

More IBM SevOne Network Performance Management (NPM) pros

Cons

"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."

"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."

"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."

"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."

"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."

"The user interface could be sexier and more ergonomic. The competing products have similar problems."

"The GUI: both the dashboard/user view and the admin tool."

"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."

"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."

"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."

"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."

"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."

"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."

"The method of searching for SIP and the way to create the groups."

More IBM SevOne Network Performance Management (NPM) cons

Pricing and Cost Advice

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."

"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."

"Start small, then increase licensing later as per your demand."

"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."

"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."

"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."

"Prices per license are not huge, but they exist."

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."

"There are different options available for licensing, with the per-device option being more expensive but more flexible."

"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."

"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

40%

Manufacturing Company

University

Computer Software Company

Financial Services Firm

16%

Manufacturing Company

16%

Computer Software Company

14%

Legal Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Ask a question

Earn 20 points

What do you like most about SevOne Network Data Platform?

I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or...

See all answers

What is your experience regarding pricing and costs for SevOne Network Data Platform?

The tool is not expensive. We were able to negotiate with SevOne on pricing.

See all answers

What needs improvement with SevOne Network Data Platform?

SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases.

See all answers

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Product Reports

Buyer's Guide

Avada Software Infrared360

March 2025

Download Avada Software Infrared360 product report

Buyer's Guide

IBM SevOne Network Performance Management (NPM)

March 2025

IBM SevOne Network Performance Management (NPM) report

Download IBM SevOne Network Performance Management (NPM) product report

Also Known As

Infrared360

SevOne

Overview

Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.

Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.

Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.

It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.

*Kafka coming soon

Avada Software

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin, Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Buyer's Guide

Avada Software Infrared360 vs. IBM SevOne Network Performance Management (NPM)

March 2025

Free Report: Avada Software Infrared360 vs. IBM SevOne Network Performance Management (NPM)

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