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Avada Software Infrared360 vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Application Performance Monitoring (APM) and Observability
80th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Business Activity Monitoring (9th), Message Oriented Middleware (MOM) (12th), Server Monitoring (37th)
Splunk AppDynamics
Ranking in Application Performance Monitoring (APM) and Observability
3rd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
264
Ranking in other categories
IT Infrastructure Monitoring (6th), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)
 

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Avada Software Infrared360 is 0.4%, up from 0.1% compared to the previous year. The mindshare of Splunk AppDynamics is 3.8%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Splunk AppDynamics3.8%
Avada Software Infrared3600.4%
Other95.8%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
Shamim Alsharif - PeerSpot reviewer
Performance Test Engineer at TANIM CONSULTING, LLC
Real-time monitoring has improved our banking API performance and supports detailed business transaction analysis
The real-time monitoring is what we can see for anything that is needed in terms of CPU, memory, or the connections or the sessions related. It's real-time monitoring of performance of each of the components, which is what we need and use all the time. It's highly effective, I would say. Infrastructure visibility, transaction monitoring, to check the actual user experience in terms of the response time, MRT and all those things. We do the component monitoring like the API performance and the connections and all those things, but we also do the business process monitoring and business transaction monitoring.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"IR360 does not require a large team to manage our entire middleware estate and allows the leveraging of a logical model of reuse."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"The product has a small footprint on our system, they're very knowledgeable of MQ, which we use, and the features that they provide for monitoring our MQ system are just really, really good."
"Administration, Monitoring, and Delegation are the most valuable features of the solution."
"The ability for development teams to have access to their MQ queues has freed us up as administrators to do things other than chase down an application’s message for research purposes."
"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"The main thing is that you can use the tool to visually see the transactions happening; figure out the bottlenecks quickly; and the ability to drill down from a high level and go down to the details and figure out where bottlenecks are."
"Splunk AppDynamics' infrastructure monitoring is satisfactory."
"The feature that is most valuable to us is the snapshot feature. It allows us to get a snapshot of different SQL scripts that are being executed simultaneously and we can identify everything we need on them."
"The solution offers great visibility that allows you to track where errors originated."
"Splunk AppDynamics' AI-powered anomaly detection and root cause analysis are very effective in diagnosing performance issues, allowing me to quickly identify blocking on the database, track slow SQL queries, and understand what is going on."
"Technical support is helpful."
"It was a game changer right out the door."
"It allows us to configure health rules so that we can, based on our own experience, determine when an application is behaving incorrectly."
 

Cons

"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"Some of the graphics in the interface could be improved. It's pretty basic."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"The end-user experience is not really good because we can't catch all of the transactions. We only can catch the full stack of flow transactions, but I think that this is caused by the technology they use. If they will catch every transaction, it will cause a very big load on the performance of applications. The monitoring of all transactions needs improvement."
"The infrastructure is not as good as other solutions."
"An area for improvement in AppDynamics Server Monitoring is integration; in particular, it needs a better way to integrate with custom applications such as Siebel CRM. Right now, it's challenging to integrate AppDynamics Server Monitoring with Siebel CRM because it sometimes gives an error and cannot integrate properly."
"The GUI can be overwhelming at first to a novice Dev or Ops support person, and the possible root causes of an issue do not bubble up to the first screen you see."
"We want a single monitoring tool; we don't want thousands in there because right now I am discarding analytics monitoring tools."
"If I consider what can be improved in Splunk AppDynamics, I would point out that it could enhance its reporting capabilities, as it remains very technical."
"An improvement could be if the monitoring was able to be summarized into something more clear and simple for people who don't have the technical skills on the database side."
"The challenge in the installation is that you have to configure a lot of things manually. The way you install and configure it is not straightforward."
 

Pricing and Cost Advice

"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Start small, then increase licensing later as per your demand."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"I give the price a five out of ten."
"I believe there was probably an extra charge whenever I wanted to contact the support team."
"I rate AppDynamics Mobile Real-User Monitoring's pricing as seven out of ten. Mobile monitoring is paid based on the number of instances utilizing the mobile monitoring service, which increases as the scale grows. Consequently, your mobile user count can proportionally surpass all other applications."
"It is expensive. However, our time to recover has been reduced, and this product has helped recuperate costs and provided us with ROI."
"The product is a bit expensive compared to other tools."
"We have a license-based solution. That means you need a license for each server you monitor."
"We are looking forward to purchasing the solution on the AWS Marketplace."
"The licensing cost is fairly high"
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Manufacturing Company
13%
Printing Company
9%
Marketing Services Firm
8%
Financial Services Firm
25%
Manufacturing Company
8%
Computer Software Company
8%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business56
Midsize Enterprise36
Large Enterprise198
 

Questions from the Community

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Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your experience regarding pricing and costs for AppDynamics?
I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on a yearly basis, if we don't add new modules or features to the license, we need ...
 

Also Known As

Infrared360
No data available
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about Avada Software Infrared360 vs. Splunk AppDynamics and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.