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Avada Software Infrared360 vs Splunk AppDynamics comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Application Performance Monitoring (APM) and Observability
71st
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (12th), Server Monitoring (34th)
Splunk AppDynamics
Ranking in Application Performance Monitoring (APM) and Observability
3rd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
275
Ranking in other categories
IT Infrastructure Monitoring (4th), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (1st)
 

Mindshare comparison

As of September 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Avada Software Infrared360 is 0.6%, up from 0.2% compared to the previous year. The mindshare of Splunk AppDynamics is 4.6%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Splunk AppDynamics4.6%
Avada Software Infrared3600.6%
Other94.8%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
Shamim Alsharif - PeerSpot reviewer
Performance Test Engineer at TANIM CONSULTING, LLC
Real-time monitoring has improved our banking API performance and supports detailed business transaction analysis
The real-time monitoring is what we can see for anything that is needed in terms of CPU, memory, or the connections or the sessions related. It's real-time monitoring of performance of each of the components, which is what we need and use all the time. It's highly effective, I would say. Infrastructure visibility, transaction monitoring, to check the actual user experience in terms of the response time, MRT and all those things. We do the component monitoring like the API performance and the connections and all those things, but we also do the business process monitoring and business transaction monitoring.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"The ability for development teams to have access to their MQ queues has freed us up as administrators to do things other than chase down an application’s message for research purposes."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"Administration, Monitoring, and Delegation are the most valuable features of the solution."
"IR360 does not require a large team to manage our entire middleware estate and allows the leveraging of a logical model of reuse."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"The product has a small footprint on our system, they're very knowledgeable of MQ, which we use, and the features that they provide for monitoring our MQ system are just really, really good."
"It gives a complete, end-to-end visualization of an environment, making it easier to analyze any issue in production compared to other APM tools."
"I think the performance and interface are the most important features."
"Quicker turnaround on finding/resolving issues or improving performance, which leads to improved client experiences."
"We were previously using Dynatrace, then we shifted to AppDynamics because it was more convenient."
"We've seen tasks the end users have to do on a daily basis that used to take 30-60 seconds been improved to take under two seconds, based on reports and recommendations we have written based on AppDynamics."
"The real-time monitoring is what we can see for anything that is needed in terms of CPU, memory, or the connections or the sessions related, and it's highly effective because we use it all the time to monitor both component performance and business transactions to check the actual user experience in terms of response time."
"Because of AppDynamics, we came to know where the bottlenecks are in the infrastructure by using the system agent, as well as the JVM agent."
"Technical support is excellent; they are very responsive and technically intelligent."
 

Cons

"We definitely need a better overview in terms of a dashboard giving us insights."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"Customer Service: 8 out of 10 - I felt that the AppDynamics team was very engaged and more than willing to help but we never really got to a reasonable solution within the timeframe I had."
"The graphical display of the monitoring data is very simple and unscientific."
"It'll be really good if they could retain the data a little bit better."
"In the transaction naming features, for business transactions, we are not always able to tie a business transaction to a real user transaction."
"It's a highly automated solution but still requires a few manual tweaks."
"The alerts and proactive monitoring need work; I have found it very cumbersome to set up meaningful rules, which has led us to use the tool as a reactive tool instead of a proactive tool."
"It could understand more invocation protocols."
"Charting is cumbersome; inability to do decimal fraction arithmetic in expressions (for alerts), so everything has to be done in % rather than as natural fractions."
 

Pricing and Cost Advice

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Start small, then increase licensing later as per your demand."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"We have purchased a few licenses for AppDynamics Database Monitoring and the price is high."
"The pricing for AppDynamics Server Monitoring in Africa and the Middle East is too expensive, so it's very hard to sell it to customers. If there could be different pricing or package for the region, that would be great. My company pays for the license of AppDynamics Server Monitoring on a per-agent, per-server basis. It's $700 to $1000 per server, and it's paid annually. My company is on a subscription model for the solution. On a scale of one to five, where one is expensive and five is cheap, my rating for the price of AppDynamics Server Monitoring is a two."
"Our purchasing experience through the AWS Marketplace has been pretty painless."
"The solution is highly expensive"
"Yearly payments have to be made toward the licensing costs of the solution. The solution has no additional costs apart from the licensing costs."
"There is a license to use this solution. However, the clients pay for the licenses we are the service provider."
"Because it is priced per JVM, the price can increase pretty fast, into the millions. We have had challenges because we had to justify the price to our clients, as well, when we are putting in certain tools."
"The licensing scheme is very complex. They need to make it easier."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
15%
Comms Service Provider
7%
Outsourcing Company
6%
Financial Services Firm
21%
Outsourcing Company
10%
Construction Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise37
Large Enterprise206
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your experience regarding pricing and costs for AppDynamics Database Monitoring?
The price is not cheap, however, considering the benefits and the price ratio, I would rate it nine out of ten.
What needs improvement with AppDynamics Database Monitoring?
Based on my experience, some databases like Couchbase, PostgreSQL, and MongoDB require a little bit of enhancement as they are newer and not as widely used as other databases. The limitations are o...
 

Also Known As

Infrared360
No data available
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about Avada Software Infrared360 vs. Splunk AppDynamics and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.