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Avada Software Infrared360 vs Splunk AppDynamics comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Application Performance Monitoring (APM) and Observability
74th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (12th), Server Monitoring (34th)
Splunk AppDynamics
Ranking in Application Performance Monitoring (APM) and Observability
1st
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
278
Ranking in other categories
IT Infrastructure Monitoring (4th), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (1st)
 

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Avada Software Infrared360 is 0.5%, up from 0.3% compared to the previous year. The mindshare of Splunk AppDynamics is 5.0%, up from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Splunk AppDynamics5.0%
Avada Software Infrared3600.5%
Other94.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
YA
Sr. Solution Architect, Project Manager at The National Commercial Bank
Root cause analysis has become possible but complex setup and agent issues still slow investigations
The limitations I notice include the instability of the agent, which crashes, and the application itself consuming memory under heavy loads. Additionally, the customizations are not easy to build, especially for new parsers and functionalities that are just supported out-of-the-box. Splunk AppDynamics needs to be more user-friendly so that even someone who does not know what is happening should be able to easily find the root cause of issues, as the tool is specifically designed for application developers, not from a user perspective for problem identification. My experience with the application performance monitoring capabilities of Splunk AppDynamics indicates that it is complex. The correlation from the front end to the back end is not working properly. In an application using the EUM feature and having the app agent, the app agent gives me the transaction data, but the EUM data does not correlate to the backend transactions, and I do not know why. It can be very complex to find the root cause in those scenarios, as there is a disparity in metrics, making it challenging. Even though Splunk AppDynamics is trying, my very large environment presents hurdles that medium-scale organizations might not experience. After spending around three to four years trying to get value from it, I still feel a lack of satisfaction. To get closer to a rating of 10 in the future, I would like to see whatever features are being provided made to work, particularly in large environments. Splunk AppDynamics claims it can do 100 things, but if those things are not functioning cohesively, it is ineffective. Instead of offering 100 features that do not work together, it would be better to focus on a smaller set of features that operate effectively. Changes happen daily with new applications and technologies, and Splunk AppDynamics needs to adapt more swiftly to keep up. The feature that helps detect and protect against vulnerabilities does raise concerns. I experience vulnerabilities in Splunk AppDynamics that I communicate to support for fixes, and they often respond by indicating that some fixes are available in new versions. This creates a continuous cycle of raising issues and waiting for resolutions through version updates.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Monitoring that ties into our incident management system"
"The product has a small footprint on our system, they're very knowledgeable of MQ, which we use, and the features that they provide for monitoring our MQ system are just really, really good."
"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"Administration, Monitoring, and Delegation are the most valuable features of the solution."
"The ability for development teams to have access to their MQ queues has freed us up as administrators to do things other than chase down an application’s message for research purposes."
"IR360 does not require a large team to manage our entire middleware estate and allows the leveraging of a logical model of reuse."
"AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications."
"The features we find most valuable are real-time monitoring, seeing transactions, being proactive and easy to focus on the real problem."
"It is a stable solution."
"The main thing is that you can use the tool to visually see the transactions happening; figure out the bottlenecks quickly; and the ability to drill down from a high level and go down to the details and figure out where bottlenecks are."
"It has been stable, scalable and manageable."
"AppDynamics Database Monitoring provides a single view of the problem and helps identify the guilty database query, which is unique compared to other solutions."
"Everything that AppDynamics yields we use in some way."
"We previously had an operations team continuously monitoring applications. Now, they just have set things up and our developers can monitor, view, and act on them, accordingly."
 

Cons

"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"We definitely need a better overview in terms of a dashboard giving us insights."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"The network diagnostics that they are adding will be really useful. They could add more detail into what is going on in the network."
"Their support should be improved. Clusters and monitoring can also be improved."
"We have not had stability issues for end-users, but for admins specifically, the UI can be slow, since they can see all applications/nodes/etc."
"AppDynamics is stable in terms of product features, but the core is a major concern."
"I do not think Splunk AppDynamics is the best option on the market at the moment because Dynatrace still has a powerful impact on the market."
"The cost element is an issue. I can't expect the company to change its way of work. However, given the fact that we earn and do all our business in South African Rand, I would prefer to buy in Rand as opposed to the American dollar or British pound."
"The solution could be more user-friendly for diagnostic purposes. Anyone who is using the solution should be able to infer what that error is about, they should be able to troubleshoot it better."
"It's very complex regarding pricing, setup costs, and licensing of Splunk AppDynamics."
 

Pricing and Cost Advice

"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Start small, then increase licensing later as per your demand."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"I give the price a five out of ten."
"You are required to purchase licenses whether you use it or not. It is not pay-as-you-use."
"We are looking forward to purchasing the solution on the AWS Marketplace."
"The tool is expensive."
"Our purchasing experience through the AWS Marketplace has been pretty painless."
"The license for AppDynamics is procured by our customers."
"AppDynamics is priced on the higher side."
"It's a very expensive product. Each of the licenses after this month for one server is around $9,000 or $10,000."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
15%
Comms Service Provider
9%
Outsourcing Company
6%
Financial Services Firm
20%
Outsourcing Company
10%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise38
Large Enterprise208
 

Questions from the Community

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Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with AppDynamics Server Monitoring?
There is room for improvement in auto-discovery and mapping. While it is very good, sometimes we need customization to match our application or business needs, but currently it is satisfactory. If ...
What is your primary use case for AppDynamics Server Monitoring?
I use Splunk AppDynamics data collection features with agents. It is on-premises, particularly in hybrid and on-premises environments. I have used Splunk AppDynamics for business transaction monito...
 

Also Known As

Infrared360
No data available
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about Avada Software Infrared360 vs. Splunk AppDynamics and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.