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Avada Software Infrared360 vs IBM MQ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Business Activity Monitoring
4th
Ranking in Message Oriented Middleware (MOM)
12th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (74th), Server Monitoring (42nd)
IBM MQ
Ranking in Business Activity Monitoring
1st
Ranking in Message Oriented Middleware (MOM)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
170
Ranking in other categories
Message Queue (MQ) Software (1st)
 

Mindshare comparison

As of July 2025, in the Business Activity Monitoring category, the mindshare of Avada Software Infrared360 is 7.6%, up from 7.5% compared to the previous year. The mindshare of IBM MQ is 39.7%, down from 41.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Activity Monitoring
 

Featured Reviews

WK
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
Md Al-Amin - PeerSpot reviewer
Reliable and secure performance consistently enhances message transfer
IBM MQ is more reliable and secure than other software. There is a saying that for the last 30 years IBM MQ has never been hacked. It is more secure and reliable. Whenever the configuration is done, I do not have to touch it again. It works fine, it is stable, and its communication is to the point and accurate. All performance-related aspects are better. Performance-wise, it is scalable, and other features such as DR, DC, replication, and active passive mode are complex to configure, but it remains scalable. The pricing model for IBM MQ could be more flexible for clients.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"Monitoring that ties into our incident management system"
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"It has role-based access to queues, giving us more insights into problems."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"Offers good performance as well as scalability and stability."
"The most valuable feature of IBM MQ is it has all the features necessary for contemporary messaging, not only for the financial industry but for any application."
"The solution is easy to understand and even medium developers can easily start using it."
"It's highly scalable. It provides various ways to establish high availability and workloads. E.g., you can spread workloads inside of your clusters."
"All the features are valuable."
"The most valuable feature is the Queue Manager, which lies in the middle between our application and our core banking server."
"It is easy to create a new queue, and the queue manager connecting to the remote queue works smoothly once the IP and port are included."
"IBM MQ processes many thousands of messages in a second, which is efficient for handling high transaction volumes."
 

Cons

"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"If they could come up with monitoring dashboards that would be good. We are using external monitoring tools, apart from our IBM MQ, to monitor IBM MQ. If we could get monitoring tools or dashboards to keep everything simple for the user to understand, that would be good."
"The response time for IBM MQ support could be better because when we are using IBM MQ and something goes wrong, support is required as the resource availability of the IBM product is very limited."
"I would just like a more user-friendly experience to do common administration tasks. I know that you can use MQ Explorer, but having something that's already built in would definitely be useful."
"It would be nice to have AI features and an updated graphical user interface."
"I can't say pricing is good."
"The solution should offer a freeware version, free vouchers, or certifications for learning purposes and building knowledge base."
"I don’t like legacy view of MQ."
"The solution isn't free. There are other solutions, like RabbitMQ, which are open source and absolutely free to use. It's one reason we are moving away from IBM."
 

Pricing and Cost Advice

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Start small, then increase licensing later as per your demand."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"It is a very expensive product compared to the open source products in the market."
"Licensing for this software is on a yearly basis. The standard fee includes the maintenance and updates that are released periodically."
"Most of our customers are quite happy with the solution but they have an issue with the cost. They want to move to cheaper solutions."
"Our costs haven't increased but they also have not improved."
"The license for IBM MQ is commercial and not cheap. You get a multi-platform solution, which is important because it lets you connect systems on mainframes, personal solutions, Unix, Linux, etc."
"IBM MQ appliance has pricing options, but they are costly."
"IBM is expensive."
"IBM MQ is expensive and they charge based on the CPU."
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Top Industries

By visitors reading reviews
Financial Services Firm
39%
Manufacturing Company
11%
Insurance Company
5%
Real Estate/Law Firm
5%
Financial Services Firm
36%
Computer Software Company
12%
Manufacturing Company
7%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
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What is MQ software?
Hi As someone with 45+ years of experience in the Transaction and Message Processing world, I have seen many "MQ" solutions that have come into the market place. From my perspective, while each pro...
What are the differences between Apache Kafka and IBM MQ?
Apache Kafka is open source and can be used for free. It has very good log management and has a way to store the data used for analytics. Apache Kafka is very good if you have a high number of user...
How does IBM MQ compare with VMware RabbitMQ?
IBM MQ has a great reputation behind it, and this solution is very robust with great stability. It is easy to use, simple to configure and integrates well with our enterprise ecosystem and protocol...
 

Also Known As

Infrared360
WebSphere MQ
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Deutsche Bahn, Bon-Ton, WestJet, ARBURG, Northern Territory Government, Tata Steel Europe, Sharp Corporation
Find out what your peers are saying about Avada Software Infrared360 vs. IBM MQ and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.