Avada Software Infrared360 vs IBM MQ comparison

Avada Software and IBM are both solutions in the Business Activity Monitoring category. Avada Software is ranked #5, while IBM is ranked #1 with an average rating of 8.6. Avada Software holds a 9.0% mindshare in BAM, compared to IBM’s 43.4% mindshare. Additionally, 100% of Avada Software users are willing to recommend the solution, compared to 94% of IBM users who would recommend it.

Avada Software Infrared360

Read 13 Avada Software Infrared360 reviews

181 Views
90 Comparison Views

100% willing to recommend

IBM MQ

Read 169 IBM MQ reviews

719 Views
491 Comparison Views

94% willing to recommend

Avada Software Infrared360

IBM MQ

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Avada Software Infrared360 and IBM MQ based on real PeerSpot user reviews.

Find out in this report how the two Business Activity Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Avada Software Infrared360 vs. IBM MQ Report (Updated: April 2025).

Buyer's Guide

Avada Software Infrared360 vs. IBM MQ

April 2025

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Helped 851,491 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avada Software Infrared360

Ranking in Business Activity Monitoring

5th

Ranking in Message Oriented Middleware (MOM)

11th

Average Rating

8.8

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (79th), Server Monitoring (37th)

IBM MQ

Ranking in Business Activity Monitoring

1st

Ranking in Message Oriented Middleware (MOM)

1st

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

169

Ranking in other categories

Message Queue (MQ) Software (1st)

Mindshare comparison

As of May 2025, in the Business Activity Monitoring category, the mindshare of Avada Software Infrared360 is 9.0%, up from 7.4% compared to the previous year. The mindshare of IBM MQ is 43.4%, up from 41.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Activity Monitoring

Featured Reviews

it_user685326

Vice President at a financial services firm with 10,001+ employees

An offsite team performs a daily infrastructure health check and sends reports to the technical/management teams.

Administration, Monitoring, and Delegation are the most valuable features of the solution. * Administration: It provides a centralized audit trail of all the infrastructure changes. * Monitoring: It gives the ability to integrate with my company's global notification system, and the ability to proactively automate corrective actions. * Delegation: It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams.

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Md Al-Amin

Senior System Analyst at Thakral

Reliable and secure performance consistently enhances message transfer

IBM MQ is more reliable and secure than other software. There is a saying that for the last 30 years IBM MQ has never been hacked. It is more secure and reliable. Whenever the configuration is done, I do not have to touch it again. It works fine, it is stable, and its communication is to the point and accurate. All performance-related aspects are better. Performance-wise, it is scalable, and other features such as DR, DC, replication, and active passive mode are complex to configure, but it remains scalable. The pricing model for IBM MQ could be more flexible for clients.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Monitoring that ties into our incident management system"

"We have easily created use case testing harnesses for specific flows that incorporate various message types."

"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."

"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."

"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."

"It has role-based access to queues, giving us more insights into problems."

"The solution is fast with end data compared to other messaging tools."

"A stable and reliable software that offers good integration between different systems."

"All the features are valuable."

"The features of IBM MQ that have proven most effective for ensuring message delivery reliability are the stability of the system, the resilience and the product, which is definitely of top quality in this segment."

"Reliable integration between MQ servers is the most valuable feature."

"Whenever payments are happening, such as incoming payments to the bank, we need to notify the customer. With MQ we can actually do that asynchronously. We don't want to notify the customer for each and every payment but, rather, more like once a day. That kind of thing can be enabled with the help of MQ."

"Encryption and the fact that we have not had any data loss issues so far have been very valuable features. IBM MQ is well encrypted so that we are well within our compliance and regulatory requirements, so that is a plus point as well."

"We have implemented business to business transactions over MQ messaging. The guaranteed and once only delivery ensures business integrity."

More IBM MQ pros

Cons

"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."

"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."

"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."

"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."

"The user interface could be sexier and more ergonomic. The competing products have similar problems."

"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."

"I would like to see faster monitoring tools for this solution."

"Scaling is difficult with IBM MQ."

"The product does not allow users to access data from API or external networks since it can only be used in a closed network, making it an area where improvements are required."

"I would just like a more user-friendly experience to do common administration tasks. I know that you can use MQ Explorer, but having something that's already built in would definitely be useful."

"The installation of product upgrades and patches is very difficult. It requires the use of the IBM Installation Manager (IM)."

"I have used the support from IBM MQ. There is some room for improvement."

"In the next release, I would like for there to be easier monitoring. The UI should be easier for non-technical users to set up appliances and servers."

"In terms of volume, it is not able to handle a huge volume. We also have limitations of queues related to IBM MQ. We often need to handle a very big volume, but currently we do have limitations. If those kinds of limitations could be relaxed, it would help us to work better."

More IBM MQ cons

Pricing and Cost Advice

"Start small, then increase licensing later as per your demand."

"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."

"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."

"IBM products, in general, have high licensing costs and support costs are too high."

"It's super expensive, so ask them if they can consolidate some other licensing costs. But, IBM is IBM, so I guess we'll pay for it."

"The problem with this product is that it's a little bit expensive."

"In terms of cost, IBM MQ is slightly on the higher side."

"The pricing seems good according to the functionality that the solution provides."

"Most of our customers are quite happy with the solution but they have an issue with the cost. They want to move to cheaper solutions."

"To implement such an IBM solution, a company has to pay a lot in term of licensing and consultancy. A pricing model might be a better option."

"Our costs haven't increased but they also have not improved."

More IBM MQ pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

43%

Manufacturing Company

10%

Computer Software Company

University

Financial Services Firm

37%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Ask a question

Earn 20 points

What is MQ software?

Hi As someone with 45+ years of experience in the Transaction and Message Processing world, I have seen many "MQ" solutions that have come into the market place. From my perspective, while each pro...

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What are the differences between Apache Kafka and IBM MQ?

Apache Kafka is open source and can be used for free. It has very good log management and has a way to store the data used for analytics. Apache Kafka is very good if you have a high number of user...

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How does IBM MQ compare with VMware RabbitMQ?

IBM MQ has a great reputation behind it, and this solution is very robust with great stability. It is easy to use, simple to configure and integrates well with our enterprise ecosystem and protocol...

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Comparisons

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Compared 1% of the time

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Product Reports

Buyer's Guide

Avada Software Infrared360

May 2025

Download Avada Software Infrared360 product report

Buyer's Guide

IBM MQ

May 2025

Download IBM MQ product report

Also Known As

Infrared360

WebSphere MQ

Overview

Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.

Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.

Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.

It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.

*Kafka coming soon

Avada Software

IBM MQ is a middleware product used to send or exchange messages across multiple platforms, including applications, systems, files, and services via MQs (messaging queues). This solution helps simplify the creation of business applications, and also makes them easier to maintain. IBM MQ is security-rich, has high performance, and provides a universal messaging backbone with robust connectivity. In addition, it also integrates easily with existing IT assets by using an SOA (service oriented architecture).

IBM MQ can be deployed:

On-premises
In the cloud
Hybrid cloud

IBM MQ supports the following APIs:

MQI (Message Queue Interface)
REST
.NET
MQTT
JMS
IBM MQ Light

IBM MQ Features

Some of the most powerful IBM MQ features include:

High availability
Stability and scalability
Flexible deployment options
Uniform clusters
Automated and intelligent workload balancing
Broad language, API, and messaging protocol support
Administrative features that simplify messaging management
Open standards development tools
Simple management tools

IBM MQ Benefits

Some of the benefits of using IBM MQ include:

Multi-style messaging: IBM MQ supports simple multi-style messaging, making it easy to connect diverse systems with support for message queuing, transactions, and more.
Reduced risk: With IBM MQ you will never lose a message, and messages are never delivered more than once.
Cloud-native: Because IBM MQ has a minimal infrastructure, it is suitable to be cloud-native, and therefore has the capability to always remain on.
Available anywhere: Using IBM MQ, you have access to secure messaging anywhere, at any time.
Secure: IBM MQ makes sure to keep your data safe by using TLS secured communications, providing access identity management, message-level security, and more measures to protect your information.
Easy for application programmers: To use IBM MQ, application programmers do not need to have any knowledge of communications programming.
Technical support: IBM MQ has a large user community and also provides support 24/7 as needed.

Reviews from Real Users

Below are some reviews and helpful feedback written by IBM MQ users who are currently using the solution.

PeerSpot user Sunil S., a manager at a financial services firm, explains that they never lose messages are never lost in transit, mentioning that he can store messages and forward them as required: "Whenever payments are happening, such as incoming payments to the bank, we need to notify the customer. With MQ we can actually do that asynchronously. We don't want to notify the customer for each and every payment but, rather, more like once a day. That kind of thing can be enabled with the help of MQ."

Another PeerSpot reviewer, Luis L. who is a solutions director at Thesys Technologies, says that IBM MQ is a valuable solution and is "A stable and reliable software that offers good integration between different systems."

The head of operations at a financial services firm notes that "I have found the solution to be very robust. It has a strong reputation, is easy to use, simple to configure in our enterprise software, and supports all the protocols that we use."

In addition, a Software Engineer at a financial services firm praises the security benefits of it and states that “it has the most security features I've seen in a communication solution. Security is the most important thing for our purposes."

IBM

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin, Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others

Deutsche Bahn, Bon-Ton, WestJet, ARBURG, Northern Territory Government, Tata Steel Europe, Sharp Corporation

Buyer's Guide

Avada Software Infrared360 vs. IBM MQ

April 2025

Free Report: Avada Software Infrared360 vs. IBM MQ

Find out what your peers are saying about Avada Software Infrared360 vs. IBM MQ and other solutions. Updated: April 2025.

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