

Avada Software Infrared360 and Amazon OpenSearch Service are competing in enterprise-level monitoring and search solutions. Amazon OpenSearch Service appears to have an advantage due to its robust feature set and integration capabilities.
Features: Avada Software Infrared360 provides a platform-agnostic approach, comprehensive integration capabilities, and customizable dashboards, excelling in real-time messaging analytics and operational monitoring. Amazon OpenSearch Service offers scalability, advanced analytics, and exceptional search capabilities, integrating seamlessly with AWS services to meet extensive data processing needs.
Room for Improvement: Avada Software Infrared360 could enhance cloud-based deployment options and expand AWS integration. Additionally, further improving feature documentation would be beneficial. For Amazon OpenSearch Service, native interoperability outside AWS, easing the learning curve for non-AWS experts, and refining customer support responsiveness are notable areas for improvement.
Ease of Deployment and Customer Service: Avada Software Infrared360 allows on-premises deployment, offering greater control and robust, personalized customer support. Amazon OpenSearch Service provides a fully managed cloud-based deployment, facilitating easier scaling, though AWS expertise is often needed, with potentially less personalized support.
Pricing and ROI: Avada Software Infrared360 features a flexible pricing model tailored to organizational needs, promising a strong ROI with its efficient tools. Amazon OpenSearch Service, with its higher initial costs, compensates through extensive features and AWS integration, offering long-term value for businesses needing comprehensive search functionalities.
| Product | Market Share (%) |
|---|---|
| Amazon OpenSearch Service | 1.6% |
| Avada Software Infrared360 | 0.4% |
| Other | 98.0% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 5 |
| Large Enterprise | 5 |
Amazon OpenSearch Service provides scalable and reliable search capabilities with efficient data processing, supporting easy domain configuration and integration with numerous systems for enhanced performance.
Amazon OpenSearch Service offers advanced features for handling JSON, diverse search grammars, quick historical data retrieval, and ultra-warm storage. It also includes customizable dashboards and seamless tool integration for large enterprises. With its managed infrastructure, OpenSearch Service supports efficient system analysis and business analytics, improving overall performance and flexibility. Despite these features, areas like configuration complexity, lack of auto-scaling, and integration with Kibana require attention. Users seek enhanced documentation, better pricing options, and more flexible data handling. Desired improvements include default filters, mapping configuration, and alerting capabilities. Enhanced data visualization and Compute Optimizer Service integration are also recommended for future updates.
What features define Amazon OpenSearch Service?Amazon OpenSearch Service is utilized in various industries for log management, data storage, and search capabilities. It supports infrastructure and embedded management, analyzing logs from AWS Lambda, Kubernetes, and other services. Companies use it for application debugging, monitoring security and performance, and customer behavior analysis, integrating it with tools like DynamoDB and Snowflake for a cost-effective solution.
Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.
Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.
Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.
It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.
*Kafka coming soon
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