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Avada Software Infrared360 vs Oracle Enterprise Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Server Monitoring
42nd
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (74th), Business Activity Monitoring (4th), Message Oriented Middleware (MOM) (12th)
Oracle Enterprise Manager
Ranking in Server Monitoring
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
128
Ranking in other categories
Database Development and Management (1st)
 

Mindshare comparison

As of July 2025, in the Server Monitoring category, the mindshare of Avada Software Infrared360 is 0.1%, up from 0.1% compared to the previous year. The mindshare of Oracle Enterprise Manager is 1.6%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring
 

Featured Reviews

WK
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
Muhammad Usman Muzaffar - PeerSpot reviewer
Provides good stability and has an easy implementation process
It is a good tool for monitoring databases. It enhances the overall visibility within the database The older version of the product works with Flash technology. Although the latest version works with Java, it still requires Flash technology. It should utilize only a Java plugin to visualize your…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has role-based access to queues, giving us more insights into problems."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"Monitoring that ties into our incident management system"
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"I think the look and feel and the accessibility to the databases, the scale of environment support."
"Oracle Enterprise Manager is a scalable solution."
"There are a number of different user interfaces you can choose from."
"It can also help with capacity planning, sizing, and maximizing overall performance in a large scale environment."
"The dashboards are great for gathering analytic information and seeing where the problems are."
"I rate Oracle Enterprise Manager eight out of 10 for stability."
"It is a scalable solution. So far, my company has not faced any issues with the scalability part of the solution."
"I would recommend Oracle Enterprise Manager to others."
 

Cons

"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"The product must improve its support team."
"The solution is considered expensive."
"The user interface is not very interactive. It needs improvement."
"Patching. It's extremely difficult to determine what requires patching and the process to patch each component is slightly different."
"The fact that Oracle Enterprise Manager is an expensive solution is a matter of concern and needs to be considered for improvement."
"The interface could be more friendly for basic users."
"When contacting My Oracle Support, I encounter first-line support initially, which is inadequate as I require more in-depth support."
"The solution is not as simple as people say it is."
 

Pricing and Cost Advice

"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Start small, then increase licensing later as per your demand."
"Based upon 3 days of implementation by a single person, plus licensing costs would be approximately $60,000, including the virtualized hosts."
"It is part of Real Application Testing, so no new investment is necessary for clients who already are already using RAT."
"The solution is inexpensive to purchase."
"Evaluate your requirements carefully. Elaborate DR and HA setup of OEM can become expensive."
"The product is very expensive."
"The licensing is the responsibility of our customers."
"The pricing is very high."
"It's expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
39%
Manufacturing Company
11%
Insurance Company
5%
Real Estate/Law Firm
5%
Educational Organization
46%
Financial Services Firm
9%
Computer Software Company
8%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What do you like most about Oracle Enterprise Manager?
What I like most about Oracle Enterprise Manager are its features, particularly the active session history. It provides insights into SQL, and I use it regularly to identify potential issues.
What is your experience regarding pricing and costs for Oracle Enterprise Manager?
In terms of pricing, Oracle Enterprise Manager is on the premium side compared to other monitoring tools. While I cannot comment definitively on whether it is high or low, this depends on the custo...
What needs improvement with Oracle Enterprise Manager?
Currently, we are using version 13.5, which is very helpful. However, adding AI features for automated replies or helpdesk support would improve Oracle Enterprise Manager ( /products/oracle-enterpr...
 

Also Known As

Infrared360
No data available
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
7-Eleven, Halliburton, Cisco, Garmin, Nationwide, Korea Telecom, Allied Irish Bank
Find out what your peers are saying about Avada Software Infrared360 vs. Oracle Enterprise Manager and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.