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Avada Software Infrared360 vs IBM B2B Integrator comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (70th), Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (12th), Server Monitoring (35th)
IBM B2B Integrator
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Business-to-Business Middleware (3rd)
 

Mindshare comparison

While both are Application Integration solutions, they serve different purposes. Avada Software Infrared360 is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 0.5%, up 0.1% compared to last year.
IBM B2B Integrator, on the other hand, focuses on Business-to-Business Middleware, holds 8.1% mindshare, up 6.6% since last year.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Avada Software Infrared3600.5%
Dynatrace5.3%
Datadog4.6%
Other89.6%
Application Performance Monitoring (APM) and Observability
Business-to-Business Middleware Mindshare Distribution
ProductMindshare (%)
IBM B2B Integrator8.1%
SEEBURGER Business Integration Suite10.4%
IBM Sterling B2B Integration Services9.7%
Other71.8%
Business-to-Business Middleware
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
reviewer2742345 - PeerSpot reviewer
General Manager Neverhack Spain at a tech vendor with 11-50 employees
Experience with robust integrator reveals strong performance and potential for interface updates
Based on my experience and my clients' feedback, there are a few points IBM can improve for IBM B2B Integrator. One of these is the graphical user interface. For several years, IBM has been promising to renew this interface, which has an ancient, old aesthetic, though it contains many functionalities. Creating a new interface would incur a very high internal cost with no new profitability for IBM. This is one of the points where customers say it feels like working in the 1990s with this interface. Another significant issue is that the platform is not multi-tenant. It's not possible to have different tenants in the cloud. This creates problems when trying to create SaaS offers based on IBM B2B Integrator, as there is the possibility that some workflow for a customer can be visible to another one. Since it's not multi-tenant, it's running on the same tenant of the platform. This is the main issue that the platform has.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"It has role-based access to queues, giving us more insights into problems."
"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"IR360 does not require a large team to manage our entire middleware estate and allows the leveraging of a logical model of reuse."
"The ability for development teams to have access to their MQ queues has freed us up as administrators to do things other than chase down an application’s message for research purposes."
"The product has a small footprint on our system, they're very knowledgeable of MQ, which we use, and the features that they provide for monitoring our MQ system are just really, really good."
"Administration, Monitoring, and Delegation are the most valuable features of the solution."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"The product is easily transportable - it'll go to any platform."
"B2B Integrator's stability is rock-solid; it never goes down, and it's one of the bank's most prized uptime software products."
"The EDI conversion is the only thing I like about it."
"It's a stable solution."
"It can scale horizontally as well as vertically as a cluster."
"There are also different tabs where we can check the status of file transfers and business processes, and we can monitor adapters and services in the link."
"It is the best for the business."
"I find the codeless communications, SFTP or FTP, valuable."
 

Cons

"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"We definitely need a better overview in terms of a dashboard giving us insights."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"The initial deployment is very complex. I would rate it 10 out of 10 for complexity."
"It scales well if you have enough money. It is a very expensive platform."
"The only con of the scalability is that we are trying to see how we can scale to the cloud."
"Out of 10, I would give stability a seven, only because I think in IBM Sterling B2B Integrator, there are still some bugs."
"There are key loopholes, or I would say there are low-hanging issues with the Sterling Integrator, and they could have all been improved."
"There's a lot still to be improved in the component, as there are many challenges in terms of B2B tools."
"The initial setup is complex."
"The dashboard is not integrated and should be bundled by the product vendor."
 

Pricing and Cost Advice

"Start small, then increase licensing later as per your demand."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Licensing depends upon the package you opt for within the solution. The solution is a bit costly compared to the other integration tools in the market."
"The product costs more than 40K."
"The solution is priced at $20,000 to $30,000 per year with no extra costs."
"The price of IBM B2B Integrator is too high. However, IBM may be willing to give a discount if there are negotiations. If they see that there is a good opportunity for them they can provide a discount."
"The pricing is based on how many cores are used and the type of cores."
"We pay an annual fee based on the number of VPUs. It's fairly reasonable. We're in the middle of analyzing other products, and they're all pretty much in the same range."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Construction Company
13%
Printing Company
7%
Marketing Services Firm
6%
Financial Services Firm
15%
Manufacturing Company
8%
Construction Company
7%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise32
 

Questions from the Community

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What is your experience regarding pricing and costs for IBM B2B Integrator?
Regarding pricing, IBM B2B Integrator rates in the middle range. This integrator has embedded all the functionality needed to handle files and messages. It tends to be very expensive because the IB...
What needs improvement with IBM B2B Integrator?
From the automation perspective, IBM B2B Integrator has its own powerful workflow, but compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connect...
What is your primary use case for IBM B2B Integrator?
IBM B2B Integrator is majorly used in banks for managed file transfer, integrating with their external and internal applications for large files, especially huge files which need to be transferred,...
 

Also Known As

Infrared360
IBM Sterling B2B Integrator, Sterling Gentran Integration Suite
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Bonnie Plants, Toshiba Europe, Florida Hospital
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: May 2026.
900,747 professionals have used our research since 2012.