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Idira Privileged Access Manager vs TSFactory RecordTS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Idira Privileged Access Man...
Ranking in User Activity Monitoring
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
Enterprise Password Managers (3rd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
TSFactory RecordTS
Ranking in User Activity Monitoring
7th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the User Activity Monitoring category, the mindshare of Idira Privileged Access Manager is 11.9%, down from 16.3% compared to the previous year. The mindshare of TSFactory RecordTS is 9.4%, up from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Activity Monitoring Mindshare Distribution
ProductMindshare (%)
Idira Privileged Access Manager11.9%
TSFactory RecordTS9.4%
Other78.7%
User Activity Monitoring
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
it_user763545 - PeerSpot reviewer
Systems Analyst
Utilize support for installation. They are quick to respond, and quick at getting to the bottom of issues.
Not really. When following the written instructions, it goes pretty smoothly. Sequencing of the products needed for IE: * The database * The dashboard * The licensing server. It is intuitive, but spread throughout the instruction manual. For instance, you have to change the password for the Records service, and it is on a last page. Just read through the whole manual.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate CyberArk Privileged Access Manager nine out of ten."
"The regulation of accounts is by far the most needed and valuable part of the application."
"This product helped our customer manage their privileged accounts; it is easier for them to manage and control the privileged accounts."
"The technical support is good."
"The most valuable feature is the special management. It records the activity and the actions that we use for auditing."
"Security is the solution's most valuable feature. As far as I know, this solution is the most secure system of this class on the market today, even considering another management system like Fudo Security, which we also use. The integration capabilities are very good; it helps strengthen our overall security."
"AIM has been a great help in automating password retrieval which removes the need for hard-coded credentials."
"CyberArk is a product that helps you simplify privileged access for system administrators and implement a standard set of security controls to protect the enterprise."
"We have used the Remote Desktop Protocol (RDP) and Citrix session recording features, and have found them to be extremely valuable."
"Customer Service: Excellent; attentive, acquainted with networking environments, and seems to be genuinely interested in getting us the right solution at the right price."
 

Cons

"The solution is too complicated to use and should be simplified. It took me a long time to understand how to use it. There is a lot that the solution can improve for the future."
"Although it's highly configurable, the user interface could use a do-over."
"New functionalities or discovered bugs take a little longer to patch. We would greatly appreciate quicker development of security patches and bug corrections."
"Additionally, I think the user experience needs to improve."
"The solution is stable, but some features in BeyondTrust are unavailable in CyberArk Privileged Access Manager."
"The reporting should be improved. There should be more customization."
"There were a lot of manual steps in the initial setup which could have been automated."
"The installation process should be easier and more user-friendly so that you don't need to hire a third party to deploy it."
"A built in utility that alerts when connections are made, either via RDP or ICA."
 

Pricing and Cost Advice

"I do not have any opinions to add about the pricing of the product."
"CyberArk is one of the best PAM solutions and one of the most expensive, but it works better than the others, so the pricing is fair."
"They have two types of licensing: purchase and subscription. You have to pay for each admin user, such as Microsoft admin, mail admin, database admin, etc."
"It is not a cheap solution. It is expensive as compared with other solutions. However, it is one of the best solutions in their domain."
"I would rate the tool’s pricing a six out of ten."
"I hope to learn how the pricing works so that I can understand it better, but I am certain it is not inexpensive."
"Network and security licenses are currently being managed by other outsource vendors, so they are facing some type of problems in the digital aspect."
"Generally, I don't get involved in the licensing or the purchasing side of it, but I do know that the licenses are expensive."
"We went with subscription licensing. It paid off big time for us as we installed the V.3, and just received V.4 without paying for the upgrade."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
Construction Company
6%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise175
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What needs improvement with CyberArk Privileged Access Manager?
I believe account discovery and rolling support need to be improved. Account discovery is important when integrating with other systems, as other PAM solutions can perform account discovery and onb...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
BASF, Cerner, Covance, Credit Suisse, Fiserv, GE Healthcare, ING, International Culinary Center, Mitsubishi, Shell, Siemens, Swift, Spectrum, Tyson
Find out what your peers are saying about Idira by Palo Alto Networks, Amazon Web Services (AWS), Amplitude and others in User Activity Monitoring. Updated: May 2026.
900,644 professionals have used our research since 2012.