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Idira Privileged Access Manager vs TSFactory RecordTS comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Idira Privileged Access Man...
Ranking in User Activity Monitoring
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
TSFactory RecordTS
Ranking in User Activity Monitoring
7th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the User Activity Monitoring category, the mindshare of Idira Privileged Access Manager is 13.4%, up from 13.0% compared to the previous year. The mindshare of TSFactory RecordTS is 7.2%, down from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Activity Monitoring Mindshare Distribution
ProductMindshare (%)
Idira Privileged Access Manager13.4%
TSFactory RecordTS7.2%
Other79.4%
User Activity Monitoring
 

Featured Reviews

Singaravelu C - PeerSpot reviewer
CyberArk Engineer at Tata Consultancy
Provides full visibility into user activity and ensures secure end-to-end access across critical systems
In CyberArk Privileged Access Manager, I see room for improvement as I am working in the on-premises networks, and now we are also having the cloud-based PAM. So there, everything is maintained by the CyberArk Privileged Access Manager team, and we are only maintaining the PSM servers. So it is already upgraded from the on-premises network to the cloud network. If you ask me what we can implement beyond that, I just need a few minutes to think about what new things, because it is already an end-to-end security on-premises itself. Now, when it comes to PCloud, Privileged Cloud, it is more secure than the on-premises networks because most of the things are handled using the cloud itself. So it is an already upgraded version; we do not need to implement something new. But if you think in that way, we can have a chance to implement our things. If anything could be improved in CyberArk Privileged Access Manager, I think we could build a small agent AI in my team, we could give access to these logs—the Vault logs, PSM logs, and CPM logs. Whenever the system is going down, the AI will automatically check. If we actually implement agent AI in CyberArk Privileged Access Manager, it will check the logs, and if any errors are coming, it automatically triggers alerts and gives the solution. That is the best improvement I can think of because these days, most things are done by agent AI. So if we also implement this agent AI in CyberArk Privileged Access Manager, we can add more features.
it_user763545 - PeerSpot reviewer
Systems Analyst
Utilize support for installation. They are quick to respond, and quick at getting to the bottom of issues.
Not really. When following the written instructions, it goes pretty smoothly. Sequencing of the products needed for IE: * The database * The dashboard * The licensing server. It is intuitive, but spread throughout the instruction manual. For instance, you have to change the password for the Records service, and it is on a last page. Just read through the whole manual.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If your business/organization has crown-jewel data, this is the tool to use."
"The voice technology is very good."
"The combination of CPM and PSM resolves a lot of use cases."
"The vault is almost a set-and-forget solution."
"It has the ability to scale out. We have scaled out quite a bit with our product and use of it to get to multiple locations and businesses, so it has the breadth to do that."
"In terms of stability, there are no complaints."
"The whole concept of Zero Trust and implementing it with CyberArk, which somewhat adheres to the 'never trust, always verify' principle, is very valuable. I really appreciate this aspect. Moreover, the just-in-time access is impressive, allowing access for a specific time."
"We have the identity provider for all the authentication processes. However, sometimes, we need access to different applications for customers or clients that are not integrated into the identity provider. For these, we need to store a password to gain access. For example, we use the CyberArk Password Vault for third-party services. This vault needs to be shared with many people in our company."
"Customer Service: Excellent; attentive, acquainted with networking environments, and seems to be genuinely interested in getting us the right solution at the right price."
"We have used the Remote Desktop Protocol (RDP) and Citrix session recording features, and have found them to be extremely valuable."
 

Cons

"I would like to see more integration with more tools, for more APIs."
"This solution is a bit complex compared to other solutions."
"Pricing is a problem. CyberArk is expensive compared to other products I know."
"The initial setup is pretty difficult and it takes a while to put into place."
"The DNA scan should be able to scan Unix machines for privileged accounts."
"To get it to a ten it should give other possibilities to select if you could follow the keystrokes. It should have a flexibility with things where people can use it a lot faster."
"This is where we have had some woes with this software."
"The initial setup was somewhat complex."
"A built in utility that alerts when connections are made, either via RDP or ICA."
 

Pricing and Cost Advice

"CyberArk is very expensive and there are additional fees for add-ons."
"I believe that this solution is priced well. It's the market leader and I think that it's the best solution."
"Before we bought it, they were licensing each function individually, which got complicated and very expensive. When we decided to buy it, it was much more straightforward and still quite expensive, but it brings a lot of value and risk reduction to the organization."
"This solution is considered to be more expensive than others out there on the market today."
"There are additional features added to our CyberArk Privileged Access Manager license. For example, features that allow us to integrate into various kinds of platforms."
"CyberArk Enterprise Password Vault's pricing is reasonable."
"CyberArk DNA is free if you purchase the CyberArk solution. There is no additional charge for CyberArk DNA, which is great."
"I have heard from my leaders that CyberArk is costlier in terms of licensing. The support and maintenance are also costly. We use their premium support, but for the price we pay, we do not get the value."
"We went with subscription licensing. It paid off big time for us as we installed the V.3, and just received V.4 without paying for the upgrade."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Financial Services Firm
11%
Manufacturing Company
9%
Construction Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise175
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What needs improvement with CyberArk Privileged Access Manager?
I believe account discovery and rolling support need to be improved. Account discovery is important when integrating with other systems, as other PAM solutions can perform account discovery and onb...
Ask a question
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
BASF, Cerner, Covance, Credit Suisse, Fiserv, GE Healthcare, ING, International Culinary Center, Mitsubishi, Shell, Siemens, Swift, Spectrum, Tyson
Find out what your peers are saying about Idira by Palo Alto Networks, Amazon Web Services (AWS), Proofpoint and others in User Activity Monitoring. Updated: September 2026.
913,683 professionals have used our research since 2012.