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Delinea Privileged Access Service vs TSFactory RecordTS comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Delinea Privileged Access S...
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Enterprise Password Managers (18th), Privileged Access Management (PAM) (17th)
TSFactory RecordTS
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
User Activity Monitoring (7th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Delinea Privileged Access Service is designed for Privileged Access Management (PAM) and holds a mindshare of 3.0%, up 2.9% compared to last year.
TSFactory RecordTS, on the other hand, focuses on User Activity Monitoring, holds 9.4% mindshare, up 6.7% since last year.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
Delinea Privileged Access Service3.0%
CyberArk Privileged Access Manager9.8%
One Identity Safeguard4.3%
Other82.9%
Privileged Access Management (PAM)
User Activity Monitoring Mindshare Distribution
ProductMindshare (%)
TSFactory RecordTS9.4%
Proofpoint Insider Threat Management16.3%
Teramind13.1%
Other61.199999999999996%
User Activity Monitoring
 

Featured Reviews

Himanshu Pandey - PeerSpot reviewer
Lead Consultant at Wipro Limited
Enhancing security and efficiency through robust secret management
With the merging of Thycotic and Centrify into Delinea, it has combined strengths of both products into a single package. Thycotic was strong in certain areas and Centrify in others, and now Delinea integrates these features. I have experience with solutions like CyberArk, BeyondTrust, and Delinea. CyberArk, Delinea, and BeyondTrust are pushing onto cloud-based solutions.
it_user763545 - PeerSpot reviewer
Systems Analyst
Utilize support for installation. They are quick to respond, and quick at getting to the bottom of issues.
Not really. When following the written instructions, it goes pretty smoothly. Sequencing of the products needed for IE: * The database * The dashboard * The licensing server. It is intuitive, but spread throughout the instruction manual. For instance, you have to change the password for the Records service, and it is on a last page. Just read through the whole manual.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The vault and auditing capabilities are the most valuable feature because they include multiple reports that allow us to create our own reports."
"If somebody is looking for a straightforward PAM that is easy to deploy then I would recommend Centrify."
"The solution is flexible."
"The most valuable feature of Delinea Privileged Access Service is we can use the server as a jump host. It is simple to manage the accounts on the system."
"The solution provides secure access to environments."
"Delinea has very good support."
"The reporting is excellent."
"There are benefits in the security realm. We use Delinea at an enterprise level. I imagine there are productivity gains, but moreover, it's the security. We don’t enable staff to see the passwords of boxes but it's all being tracked and logged now."
"We have used the Remote Desktop Protocol (RDP) and Citrix session recording features, and have found them to be extremely valuable."
"Customer Service: Excellent; attentive, acquainted with networking environments, and seems to be genuinely interested in getting us the right solution at the right price."
 

Cons

"I would have been really happy if Delinea were evolving or innovating like CyberArk. Delinea needs to innovate more to match the changing needs of the market."
"Enhancing the solution by incorporating additional features to make it comprehensive would be beneficial. It would be more convenient to have a complete package solution that consolidates all the features in one place, making it easier to manage. Currently, I am required to access two separate servers for reports, which could be avoided if all the necessary features were available in a single location. This would be highly advantageous for managing everything effectively."
"The initial setup is a bit complex."
"My thoughts about support of Delinea in general are that they are so so."
"The integration with sync could be improved."
"This solution needs better integration with third-party solutions because their ability to support other tools is very weak."
"The initial setup is a bit complex, but once the infrastructure is there and all the components have been installed, it's easy and straightforward to maintain."
"I would like for there to be a suitable solution to deploy a low-spec version for desktop password management to all our staff."
"A built in utility that alerts when connections are made, either via RDP or ICA."
 

Pricing and Cost Advice

"The price is cheap if I compare Delinea Privileged Access Service with other products."
"It is sad that people with a limited budget won't be able to afford it."
"The price model is based on the number of devices and opposed to the number of users, and it is not very flexible."
"The solution is priced too high, so I rate its pricing a nine out of ten."
"The product comes at a very good price and it's quite competitive, although you need to buy add-ons for certain things."
"In addition to the license fees, we have to pay for the server and admin fees."
"The price of Delinea Privileged Access Service is average compared to its competitors."
"The pricing is moderate."
"We went with subscription licensing. It paid off big time for us as we installed the V.3, and just received V.4 without paying for the upgrade."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
7%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise8
No data available
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What is your experience regarding pricing and costs for Delinea Privileged Access Service?
The difference in license cost is minimal, with CyberArk being slightly costly due to its market-leading position. The difference is in the range of a few hundred dollars.
What needs improvement with Delinea Privileged Access Service?
I would like to improve the overall suite and the user experience of Delinea Privileged Access Service.
Ask a question
Earn 20 points
 

Also Known As

Centrify Privileged Access Service, Centrify Zero Trust Privilege Services, Centrify Zero Trust Privilege, Centrify Infrastructure Services, Centrify Server Suite, Centrify Privilege Service
No data available
 

Overview

 

Sample Customers

Boeing, Citi, Credit Suissw, Delta, Duke Energy, FDIC, GE Capital, Harvard University, Johnson & Johnson, Major League Baseball, Michelin, Microsoft
BASF, Cerner, Covance, Credit Suisse, Fiserv, GE Healthcare, ING, International Culinary Center, Mitsubishi, Shell, Siemens, Swift, Spectrum, Tyson
Find out what your peers are saying about CyberArk, One Identity, Okta and others in Privileged Access Management (PAM). Updated: June 2026.
900,644 professionals have used our research since 2012.