

Pega Platform and Infinite Blue are competing in process automation and business continuity. Pega seems to have the upper hand with its feature richness and pricing satisfaction, whereas Infinite Blue leads in customer service and ease of use.
Features: Pega Platform offers advanced automation, AI-driven insights, and scalability. Infinite Blue provides continuity planning tools, flexible reporting, and design resilience.
Ease of Deployment and Customer Service: Pega Platform provides straightforward deployment and strong support options. Infinite Blue focuses on simple deployments and highly responsive support.
Pricing and ROI: Pega Platform's initial investment aligns with its capabilities, showing favorable ROI. Infinite Blue offers competitive pricing and solid ROI, appealing to businesses seeking value without extensive expenses.
| Product | Market Share (%) |
|---|---|
| Pega Platform | 5.7% |
| Infinite Blue | 0.6% |
| Other | 93.7% |

| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 16 |
| Large Enterprise | 69 |
Infinite Blue provides a comprehensive low-code development platform and enterprise applications for the BC/DR industry. Infinite Blue is trusted by independent software vendors and enterprises across the globe. Infinite Blue Platform is at the heart of countless business applications running in a wide variety of industries worldwide.
Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.
Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.
What are the key features of Pega Platform?
What benefits and ROI should users expect?
In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.
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