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InfluxDB vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

InfluxDB
Ranking in Network Monitoring Software
23rd
Ranking in IT Infrastructure Monitoring
24th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
Non-Relational Databases (2nd), Open Source Databases (9th), NoSQL Databases (3rd)
New Relic
Ranking in Network Monitoring Software
18th
Ranking in IT Infrastructure Monitoring
12th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Application Performance Monitoring (APM) and Observability (6th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (5th)
 

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of InfluxDB is 0.4%, up from 0.3% compared to the previous year. The mindshare of New Relic is 2.0%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

DeepakR - PeerSpot reviewer
An open-source database that can be used to insert data
InfluxDB is generally stable, but we've encountered issues with the configuration file in our ticket stack. For instance, a mistake in one of the metrics out of a hundred KPIs can disrupt data collection for all KPIs. This happens because the agent stops working if there's an issue with any configuration part. To address this, it is essential to ensure that all configurations are part of the agent's EXE file when provided. This makes it easier to package the agent for server installation and ensures all KPIs are available from the server. Additionally, the agent cannot encrypt and decrypt passwords for authentication, which can be problematic when monitoring URLs or requiring authentication tokens. This requires additional scripting and can prolong service restart times.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"InfluxDB is a database where you can insert data. However, it would be best if you had different components for alerting, data sending, and visualization. You need to install tools to collect data from servers. It must be installed on Windows or Linux servers. During installation, ensure that the configuration file is correct to prevent issues. Once data is collected, it can be sent to InfluxDB. For visualization, you can use open-source tools like Grafana."
"The platform operates very quickly. It is easy to configure, connect, and query and integrates seamlessly with Grafana."
"InfluxDB's best feature is that it's a cloud offering. Other good features include its time-series DB, fast time-bulk queries, and window operations."
"InfluxDB works as expected with excellent scalability and stability, which is critical for our application."
"The user interface is well-designed and easy to use. It provides a clear overview of the data, making it simple to understand the information at hand."
"The most valuable features are aggregating the data and integration with Graphana for monitoring."
"The solution is very powerful."
"The most valuable features of InfluxDB are the documentation and performance, and the good plugins metrics in the ecosystem."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"One of the most outstanding features of any APM tool is the anomaly detection part."
"It does everything we wanted it to do."
 

Cons

"It is challenging to get long-running backups while running InfluxDB in a Microsoft Azure Kubernetes cluster."
"The solution's UI can be more user-friendly."
"The error logging capability can be improved because the logs are not very informative."
"The solution doesn't have much of a user interface."
"InfluxDB cannot be used for high-cardinality data. It's also difficult and time-consuming to write queries, and there are some issues with bulk API."
"InfluxDB can improve by including new metrics on other technologies. They had some changes recently to pool data from endpoints but the functionality is not good enough in the industry."
"I've tried both on-premises and cloud-based deployments, and each has its limitations."
"It is challenging to get long-running backups while running InfluxDB in a Microsoft Azure Kubernetes cluster."
"We have had issues with our agents going offline."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"It is very difficult to award the service level cycles at an endpoint level."
"The solution only supports the cloud platform and not on-premises."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
 

Pricing and Cost Advice

"We are using the open-source version of InfluxDB."
"InfluxDB recently increased its price. It is very expensive now."
"InfluxDB is open-source, but there are additional costs for scaling."
"The tool is an open-source product."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
"We're paying for the New Relic APM license annually."
"The price was one of the reasons we chose this solution."
"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."
"Because of budget, we are not using the mobile app part of this tool."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
9%
Comms Service Provider
8%
Educational Organization
26%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about InfluxDB?
InfluxDB is a database where you can insert data. However, it would be best if you had different components for alerting, data sending, and visualization. You need to install tools to collect data ...
What needs improvement with InfluxDB?
It is challenging to get long-running backups while running InfluxDB in a Microsoft Azure Kubernetes cluster. Replicating data for on-prem development and testing is difficult. Having a SQL abstrac...
What is your primary use case for InfluxDB?
InfluxDB is the main component in our large enterprise-scale streaming data application for maritime vessels. We collect position data from vessels around the coast once per second, put it on a Kaf...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

ebay, AXA, Mozilla, DiDi, LeTV, Siminars, Cognito, ProcessOut, Recommend, CATS, Smarsh, Row 44, Clustree, Bleemeo
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about InfluxDB vs. New Relic and other solutions. Updated: May 2025.
860,592 professionals have used our research since 2012.