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Informatica Intelligent Data Management Cloud (IDMC) vs SAP Data Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Organizations benefit from improved data quality, time savings, and ROI with Informatica Cloud, enhancing processes and security.
Sentiment score
6.7
SAP Data Services provides high returns, cost savings, efficiency, and satisfaction, despite challenges in directly quantifying ROI benefits.
SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
 

Customer Service

Sentiment score
6.9
Informatica's customer service is effective, praised for responsiveness but criticized for occasional delays and inconsistency.
Sentiment score
6.7
SAP Data Services support receives mixed reviews, praised for expert help but criticized for slow, complex processes and prioritization issues.
The response time is pretty good because we have someone in-house, who is an expert from Informatica, in our team who can help us with any sort of queries usually.
If they are unsure how to resolve an issue, they keep customers informed, providing updates about progress and ensuring communication with the product team to deliver accurate responses.
Due to the tool's maturity limitations, solutions are not always simple and often require workarounds.
If you keep a high priority issue, such as a production impact, they certainly come and address it in no time.
Unlike level one where they basically search for the notes and provide responses, level two and level three are much better.
 

Scalability Issues

Sentiment score
7.3
Informatica IDMC is highly scalable and adaptable, though optimal design and documentation are crucial for large-scale operations.
Sentiment score
7.4
SAP Data Services excels in scalability, accommodating expansion and multi-server use, praised for flexibility and enterprise suitability.
As a SaaS platform, IDMC is quite scalable and provides complete flexibility.
If I were to rate it from one to 10, I would say it has a nine to 10 for scalability.
 

Stability Issues

Sentiment score
7.7
Informatica Intelligent Data Management Cloud is generally stable, with newer versions being more reliable and support enhancing consistency.
Sentiment score
7.6
SAP Data Services is considered stable with occasional issues, mostly due to configurations, earning an average rating of eight.
Stability is crucial because IDMC holds business-critical data, and it needs to be available all the time for business users.
 

Room For Improvement

IDMC requires UI improvements, better system connectivity, performance enhancements, cost reduction, AI features, and improved support and observability.
SAP Data Services needs improvements in user management, integration, usability, compatibility, and advanced features like AI and machine learning.
The observability concept in Informatica Intelligent Data Management Cloud (IDMC) needs improvement as the capabilities are not up to the mark compared to the industry.
The licenses are too expensive compared to before, which is why customers are now preferring other data metadata management tools like OneTrust, Collibra, and Azure Purview.
The tool needs to mature in terms of category-specific attributes or dynamic attributes.
Now, they are coming up with many pricing options, which is tricky; they offer one thing for free, but charge for nine others.
The documentation is not up to the mark.
 

Setup Cost

Informatica IDMC's pricing is seen as high, with nuanced licensing, leading to user concerns compared to competitors.
SAP Data Services is costlier, favoring large enterprises, but recent pricing adjustments may offer better cost-effectiveness compared to competitors.
It ranges from a quarter million to a couple of million a year.
The licenses are too expensive compared to before, which is why customers are now preferring other data metadata management tools like OneTrust, Collibra, and Azure Purview.
I think the costs are reasonable for the kinds of features that Informatica Intelligent Data Management Cloud (IDMC) has.
 

Valuable Features

Informatica IDMC is a robust cloud platform offering seamless data integration, real-time streaming, and comprehensive data management features.
SAP Data Services offers migration, integration, scalability, and user-friendly ETL tools with strong data quality, connectivity, and trackability features.
The platform's ability to pull in data from other platforms without the need for an additional integration tool enhances its appeal.
In on-premise, we call it EDC for metadata management, while in cloud-based technologies, it is known as the Metadata Command Center, which serves the same purpose as EDC concerning CDGC.
Informatica Intelligent Data Management Cloud (IDMC) can connect to pretty much any application, including Oracle Analytics and Power BI, and it works quite seamlessly.
SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
SAP Data Services is mainly used for extraction of data, and it works with all databases.
 

Categories and Ranking

Informatica Intelligent Dat...
Ranking in Data Integration
3rd
Ranking in Data Quality
1st
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
185
Ranking in other categories
Business Process Management (BPM) (10th), Business-to-Business Middleware (5th), API Management (7th), Cloud Data Integration (3rd), Data Governance (2nd), Test Data Management (3rd), Cloud Master Data Management (MDM) Solutions (1st), Data Management Platforms (DMP) (2nd), Data Masking (2nd), Metadata Management (1st), Test Data Management Services (3rd), Product Information Management (PIM) (1st), Data Observability (2nd)
SAP Data Services
Ranking in Data Integration
11th
Ranking in Data Quality
2nd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Data Integration category, the mindshare of Informatica Intelligent Data Management Cloud (IDMC) is 4.2%, down from 6.7% compared to the previous year. The mindshare of SAP Data Services is 2.3%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Integration
 

Featured Reviews

Saikat Ghosh - PeerSpot reviewer
Match and merge functionality is still the best but cloud version needs more functionality
There are various areas for improvement in IDMC. Enhancements on basic data management functionality and the UI front, such as multiple templates and improved grid views, would be beneficial. Bulk data management features could be improved from the UI perspective to get to the level of the on prem versions of Informatica MDM. The tool needs to mature but missing small but important features, like restricted dynamic attributes functionality, data inheritance rules in master hierachies, identifiers not being passed in jobs is a drawback.
Ramesh Pampana - PeerSpot reviewer
Has consistently provided impressive data handling capabilities and robust security features
Some of the most valuable features of SAP Data Services ( /products/sap-data-services-reviews ) include data extraction where SAP is the best in that perspective, but when it comes to analytics or the reporting tool, I prefer to connect with Microsoft Power BI ( /products/microsoft-power-bi-reviews ), which is a fantastic tool. Typically, from an end-user perspective, SAP has a huge amount of data, in terms of terabytes of data, but when you analyze that, the best form of visualization is always through Microsoft Power BI ( /products/microsoft-power-bi-reviews ). SAP Data Services provides a best-in-class return on investment, as SAP's vision and forecast are absolutely amazing. They are ahead of technology, building an ecosystem that meets the standards of the fast-changing digital economy. SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM ( /categories/application-lifecycle-management-alm-suites ), Cloud ALM ( /categories/application-lifecycle-management-alm-suites ), SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
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860,592 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
12%
Manufacturing Company
9%
Insurance Company
6%
Manufacturing Company
15%
Computer Software Company
11%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Azure Data Factory compare with Informatica Cloud Data Integration?
Azure Data Factory is a solid product offering many transformation functions; It has pre-load and post-load transformations, allowing users to apply transformations either in code by using Power Q...
Which Informatica product would you choose - PowerCenter or Cloud Data Integration?
Complex transformations can easily be achieved using PowerCenter, which has all the features and tools to establish a real data governance strategy. Additionally, PowerCenter is able to manage huge...
What are the biggest benefits of using Informatica Cloud Data Integration?
When it comes to cloud data integration, this solution can provide you with multiple benefits, including: Overhead reduction by integrating data on any cloud in various ways Effective integration ...
How do you evaluate the ratio of price to quality for SAP Data Services?
I believe the license for the product is fair, even though some competitors offer similar services at lower prices. The difference between the Edge edition and the next one up is significant in pr...
Would you recommend SAP Data Services to complete beginners?
I think after some preparation, a beginner will be able to use SAP Data Services, however, if you are completely unprepared, you may have some issues. I think that in particular you will need a mo...
How has SAP Data Services helped your organization?
SAP Data Services has helped our whole staff understand the data across various sources and systems within the company. Not everyone who works at my organization is an IT expert - most just have av...
 

Also Known As

ActiveVOS, Active Endpoints, BPM, Address Verification, Persistent Data Masking, Cloud Test Data Management, PIM, , Enterprise Data Catalog, Data Integration Hub, Cloud Data Integration, Data Quality, Cloud API and App Integration
SAP BusinessObjects Data Services, SAP BusinessObjects Data Integrator, BusinessObjects Data Integrator
 

Overview

 

Sample Customers

The Travel Company, Carbonite
EMC Corporation, LivePerson, Eldorado, Mozzart, The VELUX Group, AOK Bundesverband, Hilti Group, Nissha Printing Company Ltd., Asian Paints, Aareal Bank Group, Migros Group
Find out what your peers are saying about Informatica Intelligent Data Management Cloud (IDMC) vs. SAP Data Services and other solutions. Updated: May 2025.
860,592 professionals have used our research since 2012.