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Infosec IQ vs KnowBe4 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 10, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infosec IQ
Ranking in Security Awareness Training
14th
Average Rating
9.0
Reviews Sentiment
5.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
KnowBe4
Ranking in Security Awareness Training
1st
Average Rating
8.6
Reviews Sentiment
5.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Security Awareness Training category, the mindshare of Infosec IQ is 3.1%, up from 1.1% compared to the previous year. The mindshare of KnowBe4 is 17.7%, down from 32.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Awareness Training Market Share Distribution
ProductMarket Share (%)
KnowBe417.7%
Infosec IQ3.1%
Other79.2%
Security Awareness Training
 

Featured Reviews

Vagner Nunes - PeerSpot reviewer
Account Manager at IBLISS Digital Security
An Automatic Solution for providing Tailored Training To Employees
I was responsible for training for a partnership with Infra Infra  company and for that I used SecurityIQ.  They have a a a knowledge base and a program. They have a very robust training system for the new for different levels of of professionals. That is their most valuable feature.  The…
Amran Hossain - PeerSpot reviewer
Senior Software Engineering Manager at Field Nation
Training program enables comprehensive security awareness and cautious email practices
One feature that would be highly beneficial in a future release is the ability to automatically send training articles or security tips to users on a regular, scheduled basis—for example, weekly or monthly. While the current training modules and phishing simulations are highly effective, ongoing awareness is equally important to keep security top of mind in day-to-day operations. These short, digestible articles or micro-learning content could cover recent phishing trends, real-world examples of security breaches, or quick tips on secure online behavior. Periodic delivery would serve as a continuous learning touchpoint, reinforcing key concepts from the main training and adapting to evolving threats. Ideally, this feature would also include personalization, allowing content to be tailored based on a user’s role, previous training performance, or common mistakes observed in phishing simulations. This kind of proactive, lightweight training approach could significantly enhance employee engagement with security practices and help maintain a strong security posture over time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They have a a a knowledge base and a program. They have a very robust training system for the new for different levels of of professionals. That is their most valuable feature."
"Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users."
"KnowBe4's formulas for risk reduction simply work. Being a technical company, our initial phish-prone percentage wasn't super high, but it was still around 18%. Since we have been requiring ongoing training and simulated phish testing, our average phish-prone percentage hovers in the 0 to 3% range now."
"The benefits I have seen from using KnowBe4 include that many people are now cautious."
"It has helped us tremendously in cybersecurity awareness."
"The solution is very well priced and very affordable."
"Their support is very quick and informative, deserving a rating of 10."
"The ability to have business leadership be aware of their users' security posture as well as any kind of security awareness training being pushed by cybersecurity insurance and underwriters is valuable."
"Since we did not have any security program initially, this training program was introduced by our CTO as the first training program in our company."
 

Cons

"The training should be improved in regards to the needs of the customers. It has to be understood what kind of training should be provided and also provide assessments."
"I don't find KnowBe4's real-time insights and analytics very useful because I found it a bit repetitive."
"During the last downtime, it caused significant disruption as users couldn't access the system."
"Enhancing the product's emotional intelligence, particularly by providing training content tailored to specific audiences, is an area for improvement."
"This product has a questions and answers section which is in text form. It could be updated to include a video game format where an employee uses the game to answer these scenarios."
"In terms of improvement, we would appreciate having the attachments or more details on the raw messages used in the PhishER site, as sometimes it can be a bit buggy."
"A lot of their training is designed for people who are almost entirely computer illiterate, which is fine because you want to be comprehensive in your cybersecurity training, but much of the content they have might not be required, and that might cause frustration, especially when you're trying to implement a cybersecurity program where you're training your entire workforce."
"The training program is very interactive, but sometimes it is hard to follow the process, particularly the steps."
"It could be more localized for Ukrainian users. This platform is international, and it has a lot of material in different languages, but not in Ukrainian and Russian languages. There's plenty of different content updated regularly for English, French, and German users. They have a lot more information, and Ukrainian users also want more."
 

Pricing and Cost Advice

Information not available
"I rate the product pricing as four out of ten."
"I don't know the cost, but I believe we are paying yearly. We did like a three-year or five-year contract. I am not aware of any extra costs in addition to a standard licensing fee."
"It's about five dollars a seat per month."
"Licensing is paid on a yearly basis. You can go to the official site to check their approximate pricing. It's based on the number of users or staff. It can vary from country to country, but for Ukraine, it works as it's stated on the site."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
11%
Financial Services Firm
10%
Construction Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

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What do you like most about KnowBe4?
Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users.
What is your experience regarding pricing and costs for KnowBe4?
I would not know about the pricing because it has been subsidized for us, so I am not fully aware of the actual cost.
What needs improvement with KnowBe4?
I have a challenge with the stability while using KnowBe4. I have made an observation regarding the login process. For every login attempt, because my organization uses KnowBe4 with a large staff s...
 

Overview

 

Sample Customers

Technical Financial Solutions, Arkansas Securities Department, America’s Car-Mart
West Aurora Public School District 129
Find out what your peers are saying about KnowBe4, Proofpoint, Huntress and others in Security Awareness Training. Updated: December 2025.
881,082 professionals have used our research since 2012.