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Infraon IMS vs vRealize Network Insight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infraon IMS
Ranking in Network Monitoring Software
83rd
Ranking in IT Infrastructure Monitoring
56th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Server Monitoring (32nd), Cloud Monitoring Software (48th)
vRealize Network Insight
Ranking in Network Monitoring Software
36th
Ranking in IT Infrastructure Monitoring
41st
Average Rating
8.6
Reviews Sentiment
6.0
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the IT Infrastructure Monitoring category, the mindshare of Infraon IMS is 0.8%, up from 0.2% compared to the previous year. The mindshare of vRealize Network Insight is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
vRealize Network Insight0.8%
Infraon IMS0.8%
Other98.4%
IT Infrastructure Monitoring
 

Featured Reviews

it_user1631601 - PeerSpot reviewer
GTM Manager at a computer software company with 201-500 employees
Our process efficiency has improved by having all the information in one place, which has reduced manpower
The product is great. We integrated the ticketing tool with the monitoring tool. The agent ID creation is very easy when using this tool. It is so user-friendly. The user interface is good and also the pricing is great. The user interface is good, even a business user or layman can raise a ticket. They provide an all-in-one monitoring tool. If an issue happens, it gets integrated with the email, then proactively that ticket is being raised, which is good. The reporting is good. It is very clear. It is a customized report; however you want it, you can customize it. We use the solution’s role-based dashboards. The head of IT wants to use it so he can see holistically what is happening, e.g., what are the tickets being raised, what is a major issue, and what escalations are happening. There are different dashboards that are customized. For our head of IT, we made a separate dashboard. Then, for the executives, we made a separate dashboard based on time, like hourly or daily. All these reports were customized. While they didn't provide a BI dashboard, they provide a kind of graphical dashboard for whatever the issue is. Once you click on a particular ticket, it drills down to the issue, what it is and when the issue was raised. The drill down is good. It is more like a business intelligence (BI) tool. You can just scroll and zoom in. It goes deep into the issue. Once you click a particular dashboard, it will take you to the next page, then it takes you to the issue. Infraon IMS provides workflow automation for real-world use cases. This makes our work easier. It is just drag and drop (no coding) to build the workflows. For example, a particular ticket is being raised. It gets routed to three important IT executives within our team. From our team, it gets routed to the next level. The learning curve is good. Initially, there were no issues. As soon as the users saw the product, they understood what the product was. There wasn't any kind of training required for this product because it is very straightforward.
Shaijith KB - PeerSpot reviewer
Senior System Specialist at General Directorate of Residence and Foreigners Affairs (GDRFA)
Comprehensive management and detailed reports benefit operations while improvements are needed in support and maintenance
We have Tanzu and OpenShift. We have OpenShift, Canonical, and the Tanzu one. The Tanzu platform from VMware is a Kubernetes platform. We haven't completely installed Tanzu yet; we installed the vROps part. vRealize Network Insight is beneficial because you can control the East-West traffic. vRealize has a component called NSX, which has East-West traffic controlling and micro-segmentation, that is one of the best options, and we have the layer extension, layer 2 extension possible through NSX. If you have anything accountable in any business, even in a candy business, having proper accountability on what you are selling and buying will save a lot. If you don't know what you're selling and buying, you will end up with a loss. My team does not use the flow analytics feature; we have a security and network monitoring team, which is a different SOC team. I am using it as an administrator internally. We perform different tasks including costing analysis, capacity management, and many other things. vRealize Network Insight has a concern about the maintenance part, as it requires a person to monitor it completely. It's not something you install and your report will be generated automatically. You have to work on this properly to get the insights. vRealize Network Automation, vRealize Operations, and vRealize Network Insight are completely related to the network. I cannot say much about these network aspects because I am on the operations side, but overall, the vRealize suite is good for reporting perspective or any ISO-related documentation; this is very helpful. The product is called vRealize Operations Manager, and now it is referred to as Aria or vAria. I am now a Senior System Specialist. We use different metrics because we have multiple departments, and we can monitor utilization and comparisons with the previous year. On a scale of one to ten, I rate this solution a seven.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, it's a wonderful one-stop ITSM solution for infrastructure."
"We have definitely seen ROI since we first implemented Infraon, three years ago, as it has given us clarity and helped us with compliance during audits."
"Being an engineering product, the customization is easy for us compared to SolarWinds and ManageEngine."
"The backup, restore, and comparison features are all good."
"It is a stable product; after the initial configuration, you don't have to tweak it much, and all systems of Everest IMS work perfectly."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"If you are looking for the best product with the best price, Infraon is the best product."
"The benefits are it gives us insight into our network, which we can't get anywhere else."
"The most valuable features are the monitoring and tracking. It's also intuitive and user-friendly. The screen looks exactly the same as the other appliances for VMware, so it's easy to navigate."
"Technical support is great. They do excellent work."
"A lot of time is saved when you use this type of software solution for the network. We have moved systems into the new data center and the servers and systems are much faster because of the very low latency between virtual machines."
"It has really tightened down the security. That was something that we were lacking. It has also given us deep visibility into our network. We can really get down and see all of the traffic within the data center, between the VMs, between the applications, database servers, other application servers, web servers. We can identify everything that is communicating, and we can see it all on one product."
"I like being able to see the flows coming in and out of the product. In terms of monitoring network flows, we use it to verify whether or not different servers/applications should be communicating with each other."
"Whenever we say "valuable" with respect to the network, it's more towards the security. The firewall rule issues it shows us and the recommendations that we get from vRNI are the most valuable features because they are actually making our network more secure."
"It has given us much better insight into how we're deploying and how we perform after we deploy."
 

Cons

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"Technical support could use some improvement in terms of their response times and diagnostic accuracy."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets."
"Email support is a bit slow. Once you drop an email, it takes time."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"There are some random glitches in the Web UI, but they are usually pretty cosmetic in nature. I don't really seem to use any browser other than Chrome with it. I also get some weird errors from time to time on the hardware NetFlow Collectors, where it doesn't sync data."
"It needs to be a little easier to use and to understand the information it's putting out. That would make it more helpful. If you're not a network person you need to understand things like network policies and concepts. If you gave it to a regular admin, it would be nice if it were easier for them to pick up what is going on, understand the flows and whether or not stuff should be talking to each other, as opposed to just port groups and IP addresses."
"The pricing is steep."
"Technical support has been responsive. The response has always been immediate. Whether or not they've fixed it immediately is a different story."
"The solution can be improved by making it more compatible with other brands, allowing for better integration."
"It's pretty much user-friendly, but it could always be friendlier."
"Support could be much better. They do not do a good job of finding issues."
"Since Broadcom acquired VMware, it has been experiencing challenges. Many sales processes are not well defined."
 

Pricing and Cost Advice

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
"I think that the pricing for this solution is reasonable and varies by number of devices."
"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
"The pricing is reasonable, given the features that they provide."
"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
"Licensing is calculated on a per-user basis."
"The solution has helped us to reduce time, increase performance, reduce costs, and even easily manage networks. We are probably seeing 10 to 20 percent labor savings because we are able to be very specific and focused on what we want to do. It ends up saving the customer money and makes us be more efficient on our cost deliveries."
"We have spent less time investigating network flows, so it is absolutely cost-effective."
"I rate vRealize Network Insight's pricing a seven point five out of ten."
"It's an expensive product because we have a lot of nodes."
"It reduces costs. It takes something that may be challenging and makes it more usable and visual by being able to bring in tools, seeing what their impact is, such as microsegmentation and application rationalization, and seeing it quickly."
"vRealize Network Insight is expensive."
"They should include the product in NSX because it's important to have it for deployment."
"It's a little expensive, but for what you're getting out of the product, you often see the trade-off. It depends on the type of licensing you have. It might be a little too pricey for some."
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Financial Services Firm
15%
Outsourcing Company
13%
Construction Company
8%
Manufacturing Company
11%
Construction Company
10%
Computer Software Company
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise9
Large Enterprise43
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What is your experience regarding pricing and costs for vRealize Network Insight?
In VMware you have to buy a separate license for it. We have VVF and VCF-type of licenses, and if you want to go with this NSX and sort of higher-end professional services, you need to go with VCF....
What needs improvement with vRealize Network Insight?
There is room for improvement as not all cases are getting resolved, and we often do not get L3 support directly, having to go through L1 and L2, resulting in delays that usually are a headache for...
What is your primary use case for vRealize Network Insight?
We have Tanzu, and we also work with multiple Kubernetes services such as Nutanix and Google. We are working on these Kubernetes services on the operations side. For Tanzu, we have several componen...
 

Also Known As

Everest IMS
Arkin
 

Overview

 

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
NTTi3, VCIX-NV, VMware Networking and Security Business Unit, Illumio, CompuNet
Find out what your peers are saying about Infraon IMS vs. vRealize Network Insight and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.