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Intercept X Endpoint vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Intercept X Endpoint
Ranking in Endpoint Detection and Response (EDR)
11th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
106
Ranking in other categories
Endpoint Protection Platform (EPP) (10th), ZTNA (8th), Managed Detection and Response (MDR) (7th), Extended Detection and Response (XDR) (11th), Ransomware Protection (3rd)
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
28th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Intercept X Endpoint is 1.9%, down from 4.2% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Suwandhi Suraweera - PeerSpot reviewer
Offers advanced filtering features and benefits from improved licensing and performance
There is a licensing issue with Intercept X Endpoint. Their licenses are user-based. Most of our customers use per device licenses, and they need per device licenses because they use one PC for multiple accounts. This creates a problem. There was one customer who complained about the slowness of PCs using Intercept X Endpoint. They use minor performance PCs, which causes their PCs to become slow.
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The forensics within the solution are quite good. The ransomware mitigation is also impressive."
"The stability on offer is fine."
"Technical support from Sophos is rated as nine out of ten, which represents high quality."
"We have found the pricing to be reasonable."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"All of the features are very important for anyone who is supporting a large number of computers."
"Its AI algorithms provide excellent protection against attackers."
"The most effective features of Intercept X Endpoint for threat prevention are ransomware protection, miscellaneous behavior detection, and network threat protection."
"The solution does its job with no issues."
"The solution is scalable."
"The most valuable features of Symantec Endpoint Detection and Response are its immediate response and investigation."
"The solution can scale well."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"The most valuable features are that it is easy to connect and global settings are good."
"I have had absolutely no problem with using this solution, it really works well."
"The most valuable feature is that the same agent can act as the endpoint detection and response agent."
 

Cons

"Better protection in the endpoint, server, and mobile is needed."
"The cloud management console could be a little more user-friendly."
"From the management side, we receive detailed information. Sophos has many features, such as Threat Hunting but that comes with the XDR version of the solution. There's Sophos Intercept X and then there's Sophos Intercept X with XDR technology. We bought the XDR and then now the MTR, Managed Threat Response version available too. They have different packages for clients which gives them different options to pick from. If Sophos could combine more features into one package it would be beneficial."
"The performance is very slow and should be faster."
"Installing Sophos Intercept X was not as straightforward, as we had to ask support and had to work with an integrator, though the process didn't take much time, e.g. it was completed within one hour."
"There are not any solutions that are a 10 out of 10. A 10 would be perfect protection with no impact on the performance of the device. This is not the case, there is some impact on the performance of the device."
"Stability-wise, we had issues with some clients which had to be dealt with manually. The issue was with that installation part."
"Technical support can be improved. There could be shared support, i.e. where someone in Egypt can respond."
"I would like to see better scanning capabilities."
"One potential area for improvement in Symantec EDR is the reporting engine."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"Reporting is a major issue, as it is not user friendly."
"The solution’s scalability and stability could be improved."
"It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"The solution needs to provide better integration."
 

Pricing and Cost Advice

"Price-wise, it is good. Currently, we have a three-year plan."
"You can purchase a license for one to three years."
"The solution’s pricing is high."
"You can pay monthly, but most of our customers choose annual subscriptions because they are less expensive."
"We have an annual subscription."
"The solution offers both a three-year license and an annual license. I would rate the product's pricing a one out of ten."
"It is a high-cost solution."
"The pricing is quite expensive compared to the rest. I would rate the pricing a four out of ten; one is expensive, and ten is cheap."
"It is an expensive solution."
"The product is cheap."
"We are satisfied with the pricing."
"The price is really high and it should be lower."
"Of late, because of the Broadcom purchase, its price has been increasing."
"We pay around $100,000 for 5000 licenses every year."
"It's a yearly subscription."
"The price is okay, but it really depends on the customer's requirements."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
7%
Financial Services Firm
6%
Comms Service Provider
6%
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
I would describe it as economical, but not much cheaper than other solutions.
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
 

Also Known As

Sophos Intercept X
No data available
 

Overview

 

Sample Customers

Flexible Systems
Information Not Available
Find out what your peers are saying about Intercept X Endpoint vs. Symantec Endpoint Detection and Response and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.