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Ivanti Connect Secure vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Ivanti Connect Secure delivers 300% ROI, reduces costs 25-30%, saves time, enhances service, with under six months payback.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
 

Customer Service

Sentiment score
5.8
Users find Ivanti Connect Secure support mostly responsive, though some report patching inefficiencies and varying satisfaction with knowledge transfer.
Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
Their response time could be improved.
Senior IT Infrastructure Specialist at contemi
Previously, customer service was very good, but there have been issues with the transfer and retention of knowledge through various company transitions.
Network Security Engineer at a tech services company with 1,001-5,000 employees
Technical support for Ivanti Connect Secure is satisfactory, and I would rate it seven out of ten.
Manager - IT Infrastructure and Network at a manufacturing company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
6.8
Ivanti Connect Secure offers scalability and clustering, supporting thousands but faces challenges with on-prem setups needing careful planning.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
Ivanti's shift to virtual appliances and the lack of multi-node setup support, we are limited to two appliances, indicating a need for improvement.
Network Security Engineer at a tech services company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.5
Ivanti Connect Secure is rated highly for stability, but users cite security vulnerabilities and updates as potential issues.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
The central infrastructure is very stable, and I would rate it an eight or nine.
Network Security Engineer at a tech services company with 1,001-5,000 employees
 

Room For Improvement

Ivanti Connect Secure needs faster updates, improved security, user interface enhancements, better management, and resolves compliance and connection issues.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
Ivanti needs improvement in its seamless upgrade and migration procedures, particularly with the browser components, which are fragile and sometimes cause issues depending on the Windows version, the browser version, and the different modules being used.
Network Security Engineer at a tech services company with 1,001-5,000 employees
The reporting capabilities of Ivanti Connect Secure are not strong; the format is simple, and obtaining a detailed report is difficult and requires manual work.
Manager - IT Infrastructure and Network at a manufacturing company with 1,001-5,000 employees
 

Setup Cost

Ivanti Connect Secure is costly, with license pricing varying widely, but some find its utility and support worthwhile.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
Ivanti has always been known to be pricey, making it a rather high-cost solution.
Network Security Engineer at a tech services company with 1,001-5,000 employees
 

Valuable Features

Ivanti Connect Secure provides secure remote access, user-friendly management, and robust integration with features like VPN tunneling and multi-factor authentication.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
Firewall versions and OS versions can be defined, and only devices meeting these criteria can connect to the VPN.
Manager - IT Infrastructure and Network at a manufacturing company with 1,001-5,000 employees
The most robust and reliable feature of Ivanti Connect Secure is the VPN tunneling, using both the Pulse and the Ivanti client.
Network Security Engineer at a tech services company with 1,001-5,000 employees
Ivanti Connect Secure provides the feature to check and ensure that employee devices are compliant before allowing them to access the VPN.
Senior IT Infrastructure Specialist at contemi
 

Categories and Ranking

Ivanti Connect Secure
Ranking in SSL VPN
2nd
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
30
Ranking in other categories
Enterprise Infrastructure VPN (10th)
Norton Small Business
Ranking in SSL VPN
11th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
Cloud Backup (37th), Endpoint Protection Platform (EPP) (24th)
 

Mindshare comparison

As of June 2026, in the SSL VPN category, the mindshare of Ivanti Connect Secure is 14.4%, down from 22.6% compared to the previous year. The mindshare of Norton Small Business is 3.4%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SSL VPN Mindshare Distribution
ProductMindshare (%)
Ivanti Connect Secure14.4%
Norton Small Business3.4%
Other82.2%
SSL VPN
 

Featured Reviews

Kaushlendra Singh - PeerSpot reviewer
Manager - IT Infrastructure and Network at a manufacturing company with 1,001-5,000 employees
Provides secure and simple remote access but needs improved reporting capabilities
Ivanti Connect Secure is simple and secure, making it valuable for our organization. Ivanti Connect Secure's access control feature provides global protect, which allows country-wise blocking. There are many access controls available, and policies can be created on a host basis and on the MAC address of assets that will connect. Firewall versions and OS versions can be defined, and only devices meeting these criteria can connect to the VPN. These features are effective, along with MFA. Ivanti Connect Secure is a client-based, agent-based solution, so if the agent is installed, users are able to connect to the network. Ivanti Connect Secure utilizes identity-based LDAP authentication. Ivanti Connect Secure is very effective for remote access for remote workers.
Balaguru Paramasivan - PeerSpot reviewer
Delivery Manager - DBA at HTC Global Services (INDIA) Private
The initial setup phase is very easy and user-friendly
I had tried Kaspersky a long time ago. I think it is available only in India. I don't know for sure. I have used that one for a couple of years, but I didn't like it, and that is the only reason I went back to Norton. Kaspersky was not safeguarding me in all aspects. I had seen some loopholes in the tool, so that is the only reason I went for Norton. The only thing I like about Kaspersky is that it supports the mobile version.
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900,838 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
10%
Comms Service Provider
8%
Comms Service Provider
11%
Manufacturing Company
8%
Healthcare Company
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise20
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Pulse Connect Secure?
Ivanti has always been known to be pricey, making it a rather high-cost solution.
What needs improvement with Pulse Connect Secure?
The biggest friction point I have encountered with Ivanti Connect Secure is related to compliance. When the host checker is configured too strictly, it can conflict with ensuring 100% security. If ...
What is your primary use case for Pulse Connect Secure?
My main use case for Ivanti Connect Secure is zero trust connectivity. The main feature I have been using is geolocation and source IP restrictions, ensuring security, advanced proxy support, and e...
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
What is your primary use case for Norton 360?
I use the solution for the general protection of my computer. It runs in the background.
 

Also Known As

Pulse Connect Secure
No data available
 

Overview

 

Sample Customers

Axcient, Baloise Group, Cygate, Catholic University of America, Datec Inc, Revlon, Santa Monica Networks, 7-Eleven
Information Not Available
Find out what your peers are saying about Ivanti Connect Secure vs. Norton Small Business and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.