

Ivanti Connect Secure and Norton Small Business compete in network security and IT management. Ivanti Connect Secure has the upper hand due to its configurability, particularly appealing to businesses prioritizing network control, while Norton Small Business appeals to those seeking comprehensive protection.
Features: Ivanti Connect Secure provides robust VPN capabilities and excellent integration within IT infrastructures, and security protocols. On the other hand, Norton Small Business offers excellent malware protection, comprehensive threat detection, and device management features.
Room for Improvement: Ivanti Connect Secure could improve its interface for easier navigation, streamline its IT resource demands, and reduce setup times. Norton Small Business can enhance its threat response time, expand third-party integration options, and improve its user interface for a more intuitive experience.
Ease of Deployment and Customer Service: Ivanti Connect Secure offers customizable deployment meeting specific needs with versatile support channels, but it may demand more IT resources. Norton Small Business provides easy installation and ongoing support, suiting small to medium enterprises, with minimal setup complexity.
Pricing and ROI: Ivanti Connect Secure, with its higher pricing structure, offers significant ROI for businesses focusing on network access control. Norton's model is more cost-effective for small businesses, providing essential security functions at a budget-friendly price, focusing on overall value for comprehensive protection.
Their response time could be improved.
Previously, customer service was very good, but there have been issues with the transfer and retention of knowledge through various company transitions.
Technical support for Ivanti Connect Secure is satisfactory, and I would rate it seven out of ten.
Ivanti's shift to virtual appliances and the lack of multi-node setup support, we are limited to two appliances, indicating a need for improvement.
The central infrastructure is very stable, and I would rate it an eight or nine.
Ivanti needs improvement in its seamless upgrade and migration procedures, particularly with the browser components, which are fragile and sometimes cause issues depending on the Windows version, the browser version, and the different modules being used.
The reporting capabilities of Ivanti Connect Secure are not strong; the format is simple, and obtaining a detailed report is difficult and requires manual work.
Ivanti has always been known to be pricey, making it a rather high-cost solution.
Firewall versions and OS versions can be defined, and only devices meeting these criteria can connect to the VPN.
The most robust and reliable feature of Ivanti Connect Secure is the VPN tunneling, using both the Pulse and the Ivanti client.
Ivanti Connect Secure provides the feature to check and ensure that employee devices are compliant before allowing them to access the VPN.
| Product | Mindshare (%) |
|---|---|
| Ivanti Connect Secure | 14.4% |
| Norton Small Business | 3.4% |
| Other | 82.2% |


| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 5 |
| Large Enterprise | 20 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Large Enterprise | 2 |
Ivanti Connect Secure provides secure remote access through advanced VPN technologies, supporting seamless connections for remote work across multiple platforms. It offers user-friendly operation and strong authentication protocols to ensure secure network connectivity.
Ivanti Connect Secure enables users to connect to company networks securely, accessing resources and applications needed for remote operations. It integrates with many systems, ensuring security through user and machine authentication, making it ideal for organizations utilizing virtual desktops, multi-factor authentication, and compliance checks. Users have noted potential areas for improvement such as speed, stability, integration, and user support, highlighting the need for regular updates and enhanced management capabilities.
What are the key features of Ivanti Connect Secure?Organizations across industries implement Ivanti Connect Secure to facilitate secure remote work, enabling employees and partners to connect to enterprise networks. It is utilized in various sectors like education, technology, and corporate environments, where secure access to virtual desktops and applications is critical.
Norton Small Business provides comprehensive security with reliability for small enterprises, ensuring robust protection and easy management.
Norton Small Business delivers superior security services tailored for small businesses. With rapid issue resolution and constant support, it offers powerful antivirus protection, a reliable firewall, identity protection, secure VPN, and password management. Automatic encrypted backup, parental controls, and spam email alerts further enhance its utility. Users appreciate its seamless integration with dashboards, offering a more consistent and efficient user experience. Although improvements in device optimization and security measures are needed, it stands as a robust option for those seeking reliable security solutions. Some challenges include frequent pop-up ads, pricing concerns, and stability issues.
What are the key features of Norton Small Business?Norton Small Business thrives in industries that require a seamless blend of robust security and management simplicity. It supports antivirus protection, identity protection, and seamless data backups, making it ideal for businesses focusing on protecting customer information and ensuring operational continuity.
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