ManageEngine Endpoint Central and Ivanti Endpoint Manager are two prominent endpoint management solutions. Users generally prefer the features of ManageEngine Endpoint Central, but Ivanti Endpoint Manager is regarded as a better investment due to its advanced capabilities despite higher costs.
Features: ManageEngine Endpoint Central users appreciate its comprehensive device management, patching, and software deployment features. Ivanti Endpoint Manager is praised for its advanced security features and automation capabilities. Both products offer robust solutions, but Ivanti's security and automation are superior.
Room for Improvement: Users of ManageEngine Endpoint Central suggest better integration and more advanced reporting features. Ivanti Endpoint Manager users seek enhancements in interface intuitiveness and more frequent updates. ManageEngine requires better reporting, while Ivanti needs a more intuitive experience and regular updates.
Ease of Deployment and Customer Service: ManageEngine Endpoint Central is noted for its straightforward deployment and supportive customer service. Ivanti Endpoint Manager's deployment is more complex but offers extensive support services. ManageEngine is easier to deploy, but Ivanti offers more extensive support.
Pricing and ROI: ManageEngine Endpoint Central is seen as cost-effective with positive ROI. Ivanti Endpoint Manager is pricier but provides substantial long-term value. Users find ManageEngine affordable, whereas Ivanti justifies its cost with higher ROI in the long run.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Importantly, when someone leaves the company, it helps protect document access on their devices.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
It's always better to jump on a call and share screen, which they are willing to do rather than just going through a list of troubleshooting steps.
Their technical support is generally good in terms of quality and speed.
They provided detailed information that helped me convince the security team to approve the necessary port openings.
The support team is available via chat and will create a ticket if they're not available, providing assistance even for small issues.
While they are generally good, there could be improvements in their response times to align with our SLAs.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
I rate the scalability of Ivanti Endpoint Manager around seven to eight because it offers options to manage the devices effectively, requiring only the addition of licenses.
Ivanti Endpoint Manager is indeed scalable.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
Microsoft Intune has been very stable.
Regarding stability and reliability, I have never seen the server go down or any functionality taken offline.
Due to the large number of devices in our environment, when we load the console for the first time, it takes a while to update the database.
For stability, once you get the system up and running, it's consistently stable without any lagging, crashing, or downtime.
ManageEngine prefers not to display any information if it cannot be properly gathered.
The product is very stable, especially with the cloud version.
We haven't encountered issues very frequently.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
It lacks features like easy connection to remote computers and has a complicated software deployment process.
When we offboard a user, sending the wipe command or lock command is slightly slower than Workspace ONE.
The area that could be improved within Ivanti Endpoint Manager is integration, particularly with tools such as Splunk or potentially ServiceNow.
It would be great if there was a smarter solution to address this issue.
Endpoint Central does not support Linux, which makes it challenging to patch Linux machines using commands.
The patch management module could be simplified as it is currently a bit complicated.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
The transition to a Software-as-a-Service model led to significant price increases without corresponding enhancements in the platform.
Ivanti Endpoint Manager charges a flat fee for the implementation and product purchase, followed by yearly maintenance
ManageEngine products offer reasonable prices for their product quality.
The pricing is cheaper compared to other MDM products.
The pricing of ManageEngine Endpoint Central is quite decent.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
It provided essential features needed for our operations, including endpoint management and remote control.
The most valuable feature of the Ivanti Endpoint Manager is the Windows update patching.
The patch is very impressive, and the patching part of Ivanti Endpoint Manager is much easier compared to InTune.
ManageEngine Endpoint Central is straightforward to use and implement.
ManageEngine Endpoint Central has significantly simplified my device management practices.
The GUI of Endpoint Central is very user-friendly, which simplifies the process of training new users.
Product | Market Share (%) |
---|---|
Microsoft Intune | 31.3% |
ManageEngine Endpoint Central | 7.3% |
Ivanti Endpoint Manager | 1.6% |
Other | 59.8% |
Company Size | Count |
---|---|
Small Business | 116 |
Midsize Enterprise | 46 |
Large Enterprise | 152 |
Company Size | Count |
---|---|
Small Business | 3 |
Midsize Enterprise | 2 |
Large Enterprise | 6 |
Company Size | Count |
---|---|
Small Business | 25 |
Midsize Enterprise | 14 |
Large Enterprise | 35 |
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
Ivanti's All-in-One Endpoint Management solution offers a seamless and comprehensive approach to managing user profiles and all client devices, spanning Windows, macOS, Linux, Chrome OS, and even IoT. With Day Zero support, you can ensure uninterrupted device management. Ivanti provides two key solutions to enhance your organizational operations: Modern Device Management through Ivanti Neurons for UEM, offering a unified view to efficiently manage and secure all devices, and Digital Employee Experience with Ivanti Neurons for Digital Experience, proactively improving productivity, security, and employee retention. This platform also facilitates OS provisioning, software distribution, Mac management, and efficient remote control, reducing resource allocation and enhancing user profile management, all complemented by intuitive dashboards and reporting capabilities. Elevate your endpoint management with Ivanti's comprehensive solution.
ManageEngine Endpoint Central is a unified endpoint management (UEM) solution offered by ManageEngine, a division of Zoho Corporation. It is designed to help organizations efficiently manage and secure their endpoints from a centralized platform. Endpoint Central provides a comprehensive set of features and capabilities to streamline endpoint management and enhance security across diverse devices and operating systems.
ManageEngine Endpoint Central Features:
ManageEngine Endpoint Central Benefits:
Reviews from Real Users
PeerSpot user, Sr Engineer Administrator at a university, says that "Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."
Park Armstrong, Chief Technical and Solution Architect at Vertigo Inc., writes that ManageEngine Endpoint Central is “Helpful for identifying and filling the gaps and meeting compliance needs, but each of their product works as an independent product and lacks integration”.
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