


ManageEngine Endpoint Central and Ivanti Endpoint Manager are two prominent endpoint management solutions. Users generally prefer the features of ManageEngine Endpoint Central, but Ivanti Endpoint Manager is regarded as a better investment due to its advanced capabilities despite higher costs.
Features: ManageEngine Endpoint Central users appreciate its comprehensive device management, patching, and software deployment features. Ivanti Endpoint Manager is praised for its advanced security features and automation capabilities. Both products offer robust solutions, but Ivanti's security and automation are superior.
Room for Improvement: Users of ManageEngine Endpoint Central suggest better integration and more advanced reporting features. Ivanti Endpoint Manager users seek enhancements in interface intuitiveness and more frequent updates. ManageEngine requires better reporting, while Ivanti needs a more intuitive experience and regular updates.
Ease of Deployment and Customer Service: ManageEngine Endpoint Central is noted for its straightforward deployment and supportive customer service. Ivanti Endpoint Manager's deployment is more complex but offers extensive support services. ManageEngine is easier to deploy, but Ivanti offers more extensive support.
Pricing and ROI: ManageEngine Endpoint Central is seen as cost-effective with positive ROI. Ivanti Endpoint Manager is pricier but provides substantial long-term value. Users find ManageEngine affordable, whereas Ivanti justifies its cost with higher ROI in the long run.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Ivanti Endpoint Manager is a stable product that does not have bugs.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
It's always better to jump on a call and share screen, which they are willing to do rather than just going through a list of troubleshooting steps.
They are the ones who supported us during the migration.
Their technical support is generally good in terms of quality and speed.
The support team is available via chat and will create a ticket if they're not available, providing assistance even for small issues.
While they are generally good, there could be improvements in their response times to align with our SLAs.
The technical support is good because we are in direct contact with the development team technician in India.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
It is a quite scalable product because it is an appliance-based solution, so you can increase resources by just shutting down the appliance for five minutes.
I rate the scalability of Ivanti Endpoint Manager around seven to eight because it offers options to manage the devices effectively, requiring only the addition of licenses.
Ivanti Endpoint Manager is indeed scalable.
I would rate scalability as eight as well; the ability to scale is a good point.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
Regarding stability and reliability, I have never seen the server go down or any functionality taken offline.
Due to the large number of devices in our environment, when we load the console for the first time, it takes a while to update the database.
For stability, once you get the system up and running, it's consistently stable without any lagging, crashing, or downtime.
ManageEngine prefers not to display any information if it cannot be properly gathered.
The product is very stable, especially with the cloud version.
We haven't encountered issues very frequently.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
It lacks features like easy connection to remote computers and has a complicated software deployment process.
I would suggest improvements in the console interface of the Ivanti Endpoint Manager as it appears outdated, reminiscent of the early 2000s.
When we offboard a user, sending the wipe command or lock command is slightly slower than Workspace ONE.
It would be great if there was a smarter solution to address this issue.
Endpoint Central does not support Linux, which makes it challenging to patch Linux machines using commands.
A better monitoring tool to analyze network traffic related to patch management would be something good to see inside the product.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
The transition to a Software-as-a-Service model led to significant price increases without corresponding enhancements in the platform.
Ivanti Endpoint Manager charges a flat fee for the implementation and product purchase, followed by yearly maintenance
ManageEngine products offer reasonable prices for their product quality.
The pricing is cheaper compared to other MDM products.
I would rate the pricing as seven; it is quite expensive from my point of view for ManageEngine Endpoint Central.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
It provided essential features needed for our operations, including endpoint management and remote control.
Faster deployment and improved security are achieved because it is an appliance, so you do not need to have everything, such as installing a SQL server or managing a Windows server.
From the features perspective, distribution packages is the best feature in the Ivanti Endpoint Manager.
ManageEngine Endpoint Central is straightforward to use and implement.
ManageEngine Endpoint Central has significantly simplified my device management practices.
The GUI of Endpoint Central is very user-friendly, which simplifies the process of training new users.
| Product | Mindshare (%) |
|---|---|
| Microsoft Intune | 23.8% |
| ManageEngine Endpoint Central | 5.8% |
| Ivanti Endpoint Manager | 2.2% |
| Other | 68.2% |

| Company Size | Count |
|---|---|
| Small Business | 151 |
| Midsize Enterprise | 60 |
| Large Enterprise | 177 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 2 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 15 |
| Large Enterprise | 35 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
Ivanti Endpoint Manager is a comprehensive tool known for its efficient software deployment, patch management, and remote management capabilities. It is recognized for cost-effectiveness and flexibility, particularly suitable for handling extensive deployments with customizable settings.
Ivanti Endpoint Manager streamlines endpoint lifecycle management, including tasks such as patching, asset monitoring, software distribution, and OS deployment. Its intuitive interface aids in device enrollment and management. Reporting tools offer detailed insights into security threats while integration with platforms like Power BI supports compliance. The system is favored in hybrid environments for automating processes, maintaining policy compliance, and enabling remote control and provisioning. Its use of lightweight agents minimizes system disruption, although challenges remain in agent deployment and software management.
What are some key features of Ivanti Endpoint Manager?Industries implement Ivanti Endpoint Manager primarily for asset tracking, automating device provisioning, and ensuring software compliance. It is common among organizations managing complex network environments and those seeking to enhance data gathering and endpoint control. Despite some limitations, its real-time diagnostics through Ivanti Neurons appeal to users managing diverse setups.
ManageEngine Endpoint Central focuses on patch management, remote control, and asset management. It offers centralized management to facilitate software deployment and mobile device administration across various operating systems, consolidating functionalities for improved usability and streamlined processes.
ManageEngine Endpoint Central integrates multiple capabilities like remote troubleshooting and cross-platform updates, supporting Windows, Linux, and macOS. Its seamless integration with ManageEngine tools enhances usability while users appreciate its remote access, configuration management, and reporting instruments. The intuitive interface promotes easy training and adaptation in different environments. Though welcomed for its capabilities, users suggest improvements in software QA, interface intuitiveness, and customizable reporting. Desires also include better Linux patch management, quicker deployment times, enhanced security, and simpler support channels. Managing macOS effectively and comparing its management with Windows shows some disparity.
What are the most essential features?ManageEngine Endpoint Central finds application across diverse sectors, particularly for IT operations that require managing patches, software deployment, and asset oversight. It supports IT teams in maintaining compliance and security policies. By easing software deployment and enabling effective remote troubleshooting, it enhances IT support workflows without impacting productivity.
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