BigFix and Ivanti Endpoint Manager compete in endpoint management. BigFix has an edge in comprehensive device management, while Ivanti has advantages in integration and automation.
Features: BigFix provides robust patch management, extensive device compatibility, and advanced security compliance. Ivanti offers seamless integration with IT systems, strong automation capabilities, and swift deployment.
Ease of Deployment and Customer Service: BigFix supports a wide variety of environments, though it may have a steeper learning curve. Ivanti simplifies deployment, making it more accessible. Both have prompt customer service, but Ivanti's focus on streamlined setup enhances integration.
Pricing and ROI: BigFix has a higher initial setup cost due to its comprehensive features but promises substantial ROI with enhanced security. Ivanti offers flexible pricing with a balance of investment and automation benefits, often delivering quicker ROI.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Importantly, when someone leaves the company, it helps protect document access on their devices.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
It's always better to jump on a call and share screen, which they are willing to do rather than just going through a list of troubleshooting steps.
Their technical support is generally good in terms of quality and speed.
They provided detailed information that helped me convince the security team to approve the necessary port openings.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
BigFix requires some minimum configuration requirements.
I rate the scalability of Ivanti Endpoint Manager around seven to eight because it offers options to manage the devices effectively, requiring only the addition of licenses.
Ivanti Endpoint Manager is indeed scalable.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
Microsoft Intune has been very stable.
Regarding stability and reliability, I have never seen the server go down or any functionality taken offline.
Due to the large number of devices in our environment, when we load the console for the first time, it takes a while to update the database.
For stability, once you get the system up and running, it's consistently stable without any lagging, crashing, or downtime.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Building a management console is quick and simple, taking only one to two hours for setup.
The problem was related to the hardware configuration and hardware specifications.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
It lacks features like easy connection to remote computers and has a complicated software deployment process.
When we offboard a user, sending the wipe command or lock command is slightly slower than Workspace ONE.
The area that could be improved within Ivanti Endpoint Manager is integration, particularly with tools such as Splunk or potentially ServiceNow.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
The transition to a Software-as-a-Service model led to significant price increases without corresponding enhancements in the platform.
Ivanti Endpoint Manager charges a flat fee for the implementation and product purchase, followed by yearly maintenance
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
It provided essential features needed for our operations, including endpoint management and remote control.
The most valuable feature of the Ivanti Endpoint Manager is the Windows update patching.
The patch is very impressive, and the patching part of Ivanti Endpoint Manager is much easier compared to InTune.
Product | Market Share (%) |
---|---|
Microsoft Intune | 32.6% |
Ivanti Endpoint Manager | 2.7% |
BigFix | 5.0% |
Other | 59.699999999999996% |
Company Size | Count |
---|---|
Small Business | 116 |
Midsize Enterprise | 46 |
Large Enterprise | 152 |
Company Size | Count |
---|---|
Small Business | 30 |
Midsize Enterprise | 12 |
Large Enterprise | 66 |
Company Size | Count |
---|---|
Small Business | 3 |
Midsize Enterprise | 2 |
Large Enterprise | 6 |
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
Ivanti's All-in-One Endpoint Management solution offers a seamless and comprehensive approach to managing user profiles and all client devices, spanning Windows, macOS, Linux, Chrome OS, and even IoT. With Day Zero support, you can ensure uninterrupted device management. Ivanti provides two key solutions to enhance your organizational operations: Modern Device Management through Ivanti Neurons for UEM, offering a unified view to efficiently manage and secure all devices, and Digital Employee Experience with Ivanti Neurons for Digital Experience, proactively improving productivity, security, and employee retention. This platform also facilitates OS provisioning, software distribution, Mac management, and efficient remote control, reducing resource allocation and enhancing user profile management, all complemented by intuitive dashboards and reporting capabilities. Elevate your endpoint management with Ivanti's comprehensive solution.
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