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Ivanti Endpoint Manager vs JumpCloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
iboss offers significant ROI by saving bandwidth and enhancing security, despite increased costs from cloud migration and device pricing.
Sentiment score
3.2
Ivanti Endpoint Manager enhances efficiency, reduces workload, increases compliance, saves time and costs, but pricing concerns remain.
Sentiment score
7.0
Users experience cost savings and improved security with JumpCloud, reporting 40-60% cost reduction and streamlined identity management.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
Managing Director
I have seen a return on investment with Ivanti Endpoint Manager, as users now spend less time configuring devices and can access emails and SharePoint sites on mobile devices, allowing them to check their mails while traveling and saving time and increasing ease of use.
Assistant Consultant at a tech services company with 11-50 employees
After implementing JumpCloud, I found I do not require Windows installations, which is very helpful and cost-effective, while also maintaining effective security levels.
System Administrator at Girnarcare
Metrics show a reduction in identity and access management costs, potentially between 40 and 60 percent.
System Administrator at Mensa Brands
The time saved on onboarding and device management is significant, probably a 75% reduction.
System Administrator at Mensa Brands
 

Customer Service

Sentiment score
7.8
Iboss support is praised for responsiveness and knowledge, with some concerns about communication but generally favorable reviews.
Sentiment score
4.5
Ivanti's support is praised for expertise and responsiveness, despite occasional language barriers and varying response times with international teams.
Sentiment score
7.6
JumpCloud offers responsive and helpful customer service, though some users suggest faster response times and more comprehensive documentation.
They are very fast, responsive, and knowledgeable.
Head of Cybersecurity at SES Water
The quality of the support is fantastic.
Educational Technology Coordinator at a performing arts with 201-500 employees
We had promising discussions about resolving these issues, but no real action followed.
Network Administrator at a educational organization with 51-200 employees
It's always better to jump on a call and share screen, which they are willing to do rather than just going through a list of troubleshooting steps.
Information Technology Support Engineer at a tech consulting company with 11-50 employees
Their technical support is generally good in terms of quality and speed.
Cloud Administrator - Edtech Architecture And Operations at Dallas Independent School District
They provided detailed information that helped me convince the security team to approve the necessary port openings.
Senior Consultant at Infosys
Customer support should be enhanced, especially the response time which should be much faster than it is now.
Technical Support and Engineer at EIKON Technology
I have not needed to contact JumpCloud's technical support since the setup and usage are quite straightforward and well-documented.
Senior DevOps Engineer at Alibaba Group
The customer support provided by JumpCloud is fantastic, as they respond properly and provide solutions when required.
System Administrator at Girnarcare
 

Scalability Issues

Sentiment score
7.3
Iboss efficiently scales to meet growing resource demands, supporting large user bases with robust support and adaptable infrastructure.
Sentiment score
6.1
Ivanti Endpoint Manager efficiently scales for growing organizations, managing many devices with centralized control and minimal downtime.
Sentiment score
8.0
JumpCloud efficiently scales for companies of all sizes, offering flexibility, robust infrastructure, and seamless user management.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
Educational Technology Coordinator at a performing arts with 201-500 employees
Ivanti Endpoint Manager is scalable for my organization.
Assistant Consultant at a tech services company with 11-50 employees
I rate the scalability of Ivanti Endpoint Manager around seven to eight because it offers options to manage the devices effectively, requiring only the addition of licenses.
Senior Consultant at Infosys
Ivanti Endpoint Manager is indeed scalable.
Manager - Technical Support at a tech vendor with 10,001+ employees
With AWS SSO, it is ten out of ten.
Senior DevOps Engineer at Alibaba Group
JumpCloud's scalability is quite robust, designed to easily accommodate growing organizations and fluctuating user counts.
System Administrator at Mensa Brands
We have grown quite a bit since we implemented it, and it has scaled with us without any major issues.
System Administrator at Mensa Brands
 

Stability Issues

Sentiment score
7.6
Iboss is generally stable with reliable support, despite initial deployment challenges, and is often praised for minimal downtime.
Sentiment score
7.3
Ivanti Endpoint Manager is praised for stability, reliability, and long-term usage, with minor initial console lag issues.
Sentiment score
7.8
JumpCloud is praised for its stability, quick issue resolution, reliable uptime, proactive support, and robust disaster recovery.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
Educational Technology Coordinator at a performing arts with 201-500 employees
We've experienced zero downtime.
Head of Cybersecurity at SES Water
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
Network Administrator at a educational organization with 51-200 employees
Regarding stability and reliability, I have never seen the server go down or any functionality taken offline.
Senior Consultant at Infosys
Due to the large number of devices in our environment, when we load the console for the first time, it takes a while to update the database.
Cloud Administrator - Edtech Architecture And Operations at Dallas Independent School District
For stability, once you get the system up and running, it's consistently stable without any lagging, crashing, or downtime.
Information Technology Support Engineer at a tech consulting company with 11-50 employees
JumpCloud is considered to be quite stable, offering reliable performance and consistent uptime for identity and access management.
System Administrator at Mensa Brands
I rate the stability of JumpCloud ten out of ten.
Senior DevOps Engineer at Alibaba Group
It did not initially recognize my microphone.
Principal Systems Engineer at a healthcare company with 51-200 employees
 

Room For Improvement

Iboss struggles with Mac support, ISP integration in India, and needs improvements in security features and cloud integration.
Ivanti Endpoint Manager needs interface updates, competitive pricing, better integration, improved reporting, documentation, support, and expanded OS support.
JumpCloud users want better device management, security, support, integration, interface, reporting, and compatibility, especially for Apple devices.
It is not as intuitive as the rest of the platform.
Head of Cybersecurity at SES Water
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Network Administrator at a educational organization with 51-200 employees
Our iboss subscription access should be more secure with an OTP or VPN etc.
It lacks features like easy connection to remote computers and has a complicated software deployment process.
Information Technology Modern Workplace Management at Viscofan SA
I would suggest improvements in the console interface of the Ivanti Endpoint Manager as it appears outdated, reminiscent of the early 2000s.
Wintel Administrator at Fourth Dimension Technologies
When we offboard a user, sending the wipe command or lock command is slightly slower than Workspace ONE.
Information Technology Support Engineer at a tech consulting company with 11-50 employees
I believe the mobile device management, the MDM side of JumpCloud, could be enhanced further for more complex scenarios, and a more intuitive user interface for certain administrative tasks would be beneficial.
System Administrator at Mensa Brands
This would be helpful, especially for AWS users, by providing broader support for different cloud platforms and private cloud environments.
Senior DevOps Engineer at Alibaba Group
A tutorial on how to use some new features, such as RADIUS, or use cases that show the best practice on how to solve some cases would be beneficial.
Technical Support and Engineer at EIKON Technology
 

Setup Cost

Iboss offers competitive, transparent pricing with valuable cloud solutions, appealing to enterprises for predictable budgeting and desired functionality.
Ivanti Endpoint Manager offers modular licensing with competitive pricing but faces complexities in deployment and significant SaaS price increases.
JumpCloud offers competitive pricing from $2 to $25 per user, with transparency and cost-effectiveness praised despite some opinions of expense.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
Head of Cybersecurity at SES Water
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Network Administrator at a educational organization with 51-200 employees
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Managing Director
The transition to a Software-as-a-Service model led to significant price increases without corresponding enhancements in the platform.
Information Technology Modern Workplace Management at Viscofan SA
Ivanti Endpoint Manager charges a flat fee for the implementation and product purchase, followed by yearly maintenance
Information Technology Support Engineer at a tech consulting company with 11-50 employees
My experience with pricing, setup cost, and licensing shows that it is competitive.
Assistant Consultant at a tech services company with 11-50 employees
AWS charges per user, which can be costly if I have more than ten users.
Senior DevOps Engineer at Alibaba Group
JumpCloud licensing is based on how many users they register in JumpCloud, and each user can have multiple devices, up to three devices.
Technical Support and Engineer at EIKON Technology
My experience with the pricing, setup cost, and licensing of JumpCloud has been positive, as I am happy with the support provided, and this setup cost is effective.
System Administrator at Girnarcare
 

Valuable Features

Iboss provides comprehensive cloud security with advanced features, enhancing data protection and management efficiency for network security.
Ivanti Endpoint Manager offers efficient deployment, robust patch management, and versatile device management with strong reporting tools across platforms.
JumpCloud enhances security and efficiency with directory integration, single sign-on, cross-platform support, application integration, and centralized management.
The solution's mental health function can detect if someone needs help.
Head of Cybersecurity at SES Water
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
Educational Technology Coordinator at a performing arts with 201-500 employees
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
Managing Director
It provided essential features needed for our operations, including endpoint management and remote control.
Information Technology Modern Workplace Management at Viscofan SA
From the features perspective, distribution packages is the best feature in the Ivanti Endpoint Manager.
Wintel Administrator at Fourth Dimension Technologies
The most valuable feature of the Ivanti Endpoint Manager is the Windows update patching.
Cloud Administrator - Edtech Architecture And Operations at Dallas Independent School District
The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials.
Senior DevOps Engineer at Alibaba Group
The feature that I use most is that the user has only one portal to access the applications, such as SSO applications like Google Workspace and the web applications that support SAML or OpenID.
Technical Support and Engineer at EIKON Technology
JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing.
Principal Systems Engineer at a healthcare company with 51-200 employees
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Ivanti Endpoint Manager
Average Rating
8.6
Reviews Sentiment
5.4
Number of Reviews
13
Ranking in other categories
Enterprise Mobility Management (EMM) (5th), Unified Endpoint Management (UEM) (4th)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (13th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (12th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
VG
Wintel Administrator at Fourth Dimension Technologies
Centralized management simplifies software distribution and patch management
From the features perspective, distribution packages is the best feature in the Ivanti Endpoint Manager. We create tasks for patching or distributing software, appliances, or MSA files and schedule them. We create repair groups, push appliances, create drives, and map shared drives to distribution packages. It distributes the groups included in those packages across our entire network. It is easy to deploy appliances or applications, including OS to workstations within a single click. We can see any missing patches or vulnerabilities. It is very useful for troubleshooting and identifying patches, whether missing or installed. I would suggest including an option to manage multiple clients in future releases. For example, as a managed service provider, if I use Ivanti Endpoint Manager for one client, can I deploy or use the same server to manage other clients or multiple sites or region clients? That feature would be beneficial for managing multiple domains within a single appliance.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
8%
Construction Company
7%
Computer Software Company
15%
Outsourcing Company
13%
Government
8%
Manufacturing Company
6%
Comms Service Provider
18%
Construction Company
9%
Computer Software Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise7
Large Enterprise8
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise3
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
What needs improvement with Ivanti Endpoint Manager?
Ivanti Endpoint Manager can improve support for Mac and Windows devices, as it currently excels with iOS and Android....
What is your primary use case for Ivanti Endpoint Manager?
My main use case for Ivanti Endpoint Manager is managing mobile devices, including iOS and Android, deploying apps on...
What advice do you have for others considering Ivanti Endpoint Manager?
Ivanti Endpoint Manager handles security and compliance requirements by checking for jailbroken or rooted devices, pa...
What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the set...
What needs improvement with JumpCloud?
We started using JumpCloud Password Manager more than a year ago, and I feel some improvements are needed on this pas...
What is your primary use case for JumpCloud?
JumpCloud serves as my master Active Directory. I manage all user accounts and assets via JumpCloud, and we have acce...
 

Also Known As

iBoss Cloud Platform
Ivanti Neurons for UEM
Resmo
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
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