JumpCloud vs Teleport comparison

Identity and Access Management as a Service (IDaaS) (IAMaaS)

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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Arun Jose

System Administrator at Mensa Brands

Unified directory and device management has streamlined remote workforce security and onboarding

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

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PradeepKumar15

Test lead at a outsourcing company with 5,001-10,000 employees

Automation has improved uptime and manages hundreds of uplinked TV channels reliably

With the help of Teleport, we are managing many channels. I find it easy to manage how to uplink the channels, and we are automating many things in our setups. We have an MCR, an automatic NMS, and a data center. We have managed it well to make life easier for my employees and colleagues. Teleport has helped us minimize incidents and maintain our uplinking time and uptime. Our organization's uptime is 99.90%, which is almost 100%. With Teleport, we can achieve this uptime by using the best equipment and best automation systems, such as alarms. We have applied DataMiner, Barco systems for alarming, and DataMiner for managing the RF things. We have applied many systems in Teleport.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"It was a very easy product to install. It can be deployed very fast."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"iboss is among the few products providing inline filtering where no application is needed on the device."

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

More iboss pros

"JumpCloud has positively impacted my organization because we can work more efficiently by focusing on the one user portal to use the applications."

"Scalability-wise, I rate the solution a ten out of ten."

"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."

"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."

"The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials."

"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."

"JumpCloud has positively impacted our organization by drastically improving our security posture with better control over access, and we are definitely saving considerable time with automated onboarding and device management, allowing us to focus more on strategic projects."

"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."

More JumpCloud pros

"Teleport has replaced earlier methods like a bastion server or a jump server, which required connecting to physical servers."

"Teleport has helped us minimize incidents and maintain our uplinking time and uptime, and our organization's uptime is 99.90%, which is almost 100%."

"I would definitely advise others looking into using Teleport to try it out if they are seeking a tunneling or proxying solution to streamline obtaining access without dealing with DNS or SSH, as it is straightforward to install, can be tested in various environments, and is a truly exceptional product that is easy to use."

"I recommend it for its straightforward setup and strong security features."

Cons

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"Sometimes, obviously, there are bugs."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"The dashboards for local use could be better."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

More iboss cons

"The visual tool and interface must be more fine-tuned."

"It could dip into CI/CD tooling as well. That would be a very interesting part to see."

"For improvement, the tool should introduce more customization options."

"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."

"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."

"Customer support should be enhanced, especially the response time which should be much faster than it is now. I think it is slow."

"I chose to give it a nine out of ten because I see the need for improved security levels in JumpCloud, including more security features."

"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."

More JumpCloud cons

"Teleport is simple to use, but sometimes it requires extra research for more unique tasks, which slightly detracts from its overall quality."

"I cannot download or share session recordings directly with others, which would be useful for documentation or reviews."

"Managing 700 to 800 services is not easy."

"I cannot download or share session recordings directly with others, which would be useful for documentation or reviews."

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is expensive compared to one of its competitors."

"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."

"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."

"The cost was around $5 per user per month."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."

"JumpCloud's monthly license costs around $25 for the complete solution."

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

"The solution is pretty expensive."

More JumpCloud pricing and cost advice

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881,082 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Comms Service Provider

18%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Computer Software Company

14%

Comms Service Provider

14%

Financial Services Firm

12%

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	5
Large Enterprise	3

No data available

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

What do you like most about JumpCloud?

The product enables device management.

What is your experience regarding pricing and costs for JumpCloud?

My experience with pricing, setup cost, and licensing indicates that pricing can be considered competitive with simil...

What needs improvement with JumpCloud?

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for ...

What needs improvement with Teleport?

I cannot download or share session recordings directly with others, which would be useful for documentation or review...

What is your primary use case for Teleport?

I use Teleport to replace the normal authentication mechanism as part of a zero-trust architecture. It is particularl...

What advice do you have for others considering Teleport?

I rate Teleport nine out of ten. Security-wise, it is very secure and easy to use for remote access. I recommend it f...

Prisma Access by Palo Alto Networks vs iboss

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Compared 7% of the time

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Compared 7% of the time

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Compared 7% of the time

Jamf Pro vs JumpCloud

Compared 6% of the time

Microsoft Active Directory vs JumpCloud

Compared 6% of the time

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CyberArk Privileged Access Manager vs Teleport

Compared 16% of the time

HashiCorp Boundary vs Teleport

Compared 16% of the time

WALLIX Bastion vs Teleport

Compared 9% of the time

StrongDM vs Teleport

Compared 6% of the time

BeyondTrust Privileged Remote Access vs Teleport

Compared 5% of the time

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Product Reports

iboss

Download iboss product report

JumpCloud

Download JumpCloud product report

Privileged Access Management (PAM)

Download Teleport product report

Also Known As

iBoss Cloud Platform

Resmo

No data available

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.

JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.

What are the key features of JumpCloud?

Device Management: Manage Windows, Mac, and Linux devices efficiently.
Single Sign-on: Seamlessly integrate with Microsoft 365 and Google Workspace.
Centralized Directory: Simplifies administration by consolidating user credentials.
Policy Management: Enforce policies and provide VPN access.
Remote Management: Provides flexible access control.

Why should users consider JumpCloud?

Streamlined Onboarding/Offboarding: Efficient user management saves time.
Robust Authentication: Enhances security through strong credential management.
Scalability: Adapts well to growing business needs.
Integration Capabilities: Supports seamless connections with cloud applications.

Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.

JumpCloud

Teleport streamlines access management for engineering teams, enhancing security and operational efficiency by implementing robust role-based access controls and audit capabilities.

Teleport is designed to address the complexities of modern IT environments by providing a comprehensive platform that unifies access controls for SSH, Kubernetes, databases, and web applications. With a focus on security and compliance, it offers end-to-end encryption and ensures secure access points while facilitating easy integration within existing infrastructures, making it an effective tool for managing access in diverse IT landscapes.

What are the key features of Teleport?

Unified Access: Centralizes access management for multiple protocols like SSH, Kubernetes, and databases to simplify control.
Role-based Access Control: Provides granular permissions, ensuring users only access what they need.
Audit Logging: Captures detailed logs of user sessions and actions for compliance and security audits.
End-to-End Encryption: Ensures secure communications and data protection across all connections.
Session Recording: Allows real-time monitoring and playback of user sessions.

What ROI and benefits should users assess in reviews?

Enhanced Security: Reduces risk with stringent security measures and access control.
Operational Efficiency: Streamlines management and reduces overhead by consolidating access tools.
Compliance Support: Facilitates meeting regulatory requirements with comprehensive audit capabilities.
Scalability: Adapts to growing demands and integrates seamlessly with existing platforms.

In industries like finance and technology, Teleport is used to manage multi-cloud environments securely, ensuring compliance while optimizing resource access. Healthcare relies on it to protect sensitive data and maintain regulatory standards, offering a significant impact particularly in sectors with high compliance demands.

Teleport

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Information Not Available

Identity and Access Management as a Service (IDaaS) (IAMaaS)