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Google Cloud Identity vs JumpCloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Google Cloud Identity
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
26
Ranking in other categories
Enterprise Mobility Management (EMM) (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (7th), Cloud Resource Access Management (6th)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (12th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (11th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
SK
Director at GNX Solutions
Cloud automation has improved development efficiency and supports secure MFA and SSO
The best features in Google Cloud Identity are their cloud, their VMs, and their cloud VMs, which are too good compared to OCI. Using Google Cloud Identity is beneficial in terms of finance as we are always doing automation and AI, and it is definitely the best. I use multi-factor authentication with Google Cloud Identity. Regarding how Google Cloud Identity helps to improve security, I can say that security is something everyone is using. I do not feel any different. After this, everything will be JWT token and all things we are using. I do not feel any difference in there. I have used the SSO feature, single sign-on, with Google Cloud Identity. In a few words, how Google Cloud Identity affected user management within my organization is that it is not done for my organization but for one of my clients only. I already have the ADs there, but still, it is the best. I think the reporting tools of Google Cloud Identity are good. I cannot comment on these kinds of things for this particular product.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature in Microsoft Intune is zero touch deployment, which allows me to automate many tasks compared to manually installing Windows and applications one by one, making it easier to enroll devices with Autopilot and pre-deploy applications."
"These capabilities have made a significant impact in my work, providing a comprehensive view of all devices and features in a single platform."
"I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it. I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure."
"Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app."
"It helps us manage user certificates."
"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."
"It saves time, money, and resources; when there was a local liaison, managing everything was a significant challenge, but with Microsoft Intune, it has become much easier—around 60% to 70% easier—and in terms of reliability and ease of use, it excels."
"Microsoft Intune impacts my organization positively by saving significant time via faster onboarding; there is no requirement for manual imaging or setup."
"Everything is relatively good and overall, the product itself is good."
"The initial setup is easy."
"The main control page and the ability to manage all our users from a web-based portal are the most valuable aspects of the solution. That's particularly useful because we're a heterogeneous network."
"It is a very stable solution. I would rate it a ten out of ten."
"The solution has a good amount of features, integrates well with Azure products, is easy to set up, has good stability, and can scale."
"The tool provides a free service that you can integrate for laptop authentication. You also don’t need a separate Active Directory."
"Cloud Identity is a cloud-based Software as a Service model, so you don't need to worry about managing the infrastructure."
"The most valuable feature of Google Cloud Identity is its simplicity in deployment."
"JumpCloud has solved my needs by consolidating what I was previously using into one solution."
"JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"Scalability-wise, I rate the solution a ten out of ten."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
 

Cons

"Microsoft Intune can be improved with a more intuitive admin interface, faster policy synchronization, better troubleshooting and reporting capabilities, especially for complex and hybrid environments, along with more granular control and simplified management for advanced configurations."
"The main differences between Intune and other products are, like I mentioned, in terms of the Mac. If the customers are majorly moving and adopting Mac laptops while they are using the Intune, they are leaving for other platforms, like Workspace ONE and vMOX."
"There is room for improvement in Microsoft Intune's understanding and user experience as the interface is easy to navigate for deploying applications and finding user information, but I think there should be a reduction in dependency on on-premises infrastructure and focus on artificial intelligence and automation to improve further."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"In my opinion, Microsoft Intune has room for improvement. The pricing could be a little better, and the reporting could be a little better as well."
"Certificate management within Microsoft Intune's Suite is still under development. It's not very reliable compared to other certificate tools, though it has made good progress within a couple of years."
"Automations in Microsoft Intune can be more elaborated; KQL (Kusto Query Language) is available, but if multiple automation options were readily available, which would include PowerShell, KQL, JSON, and different interpreters like VS Code or Python readily available from Microsoft Intune, it would help administration and management much better."
"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."
"The integration should be made easier."
"The customer service and support team is not so good."
"The solution needs to better integrate with Mac's OS."
"For Google Cloud Identity, there will be a recurring cost. There is no ROI."
"The one place it could be improved is the password vaulting. The password vaulting does not prevent the admins from reading users' passwords, and that's a debate."
"Google Cloud Identity should improve its compatibility with other products without any impact, such as Jamf Cloud."
"In Google, if we want support they are very slow to respond."
"To improve the product, the integration with third-party products could always be smoother."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
"I chose to give it a nine out of ten because I see the need for improved security levels in JumpCloud, including more security features."
"For improvement, the tool should introduce more customization options."
"Lacks the ability to have various VPN applications."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"JumpCloud can be improved in several areas."
 

Pricing and Cost Advice

"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"I am satisfied with the pricing."
"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."
"It is not expensive."
"The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."
"The pricing is a bit expensive."
"The solution is not expensive."
"The licensing cost depends on the partners and the relationship between the company and the partners."
"We probably spend about $50,000 a year on licensing."
"The product is billed on a monthly basis depending on the number of users."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"Licensing fees are on a yearly basis."
"I rate the product price a seven on a scale of one to ten, where one is a low price, and ten is a high price."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."
"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
"JumpCloud's monthly license costs around $25 for the complete solution."
"The solution is pretty expensive."
"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
9%
Comms Service Provider
19%
Construction Company
10%
Computer Software Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise8
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise4
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Google Cloud Identity?
It's crucial to monitor costs carefully, as there can be unexpected charges. I have been charged even when there was ...
What needs improvement with Google Cloud Identity?
If you are asking about room for improvement with Google Cloud Identity, whatever is there already, cost is the only ...
What is your primary use case for Google Cloud Identity?
We are using Google Cloud Identity for application development.
What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the set...
What needs improvement with JumpCloud?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing ad...
What is your primary use case for JumpCloud?
JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everythin...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Cloud Identity, Cloud Identity Premium
Resmo
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
ExtraHop Networks, HealthChannels
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about Google Cloud Identity vs. JumpCloud and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.