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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Managing users from a central location is highly valued in Google Cloud Identity.
Google Cloud Identity is advanced with features such as login, vaulted passwords, and secure LDAP.
Google Cloud Identity's identity provider capabilities and organizational unit feature are appreciated for user management.
Google Cloud Identity's stability and simplicity in deployment are notable attributes.
Google Cloud Identity's integration capabilities with modern applications are beneficial.

CONS

The integration with third-party products could be smoother.
Pricing is higher compared to AWS and others.
Technical support is slow and inadequate.
Compatibility with other products like Jamf Cloud could be improved.
Mobile device management lacks complete functionality.
 

Google Cloud Identity Pros review quotes

Joel Prodigalidad - PeerSpot reviewer
Central and Enduser Computing Manager at Infopro Business Solutions, Inc.
Jun 23, 2025
The best features of Google Cloud Identity are that it's free and works with modern applications, meaning if it's OAuth or using the OAuth protocol, it's very easy to integrate with those applications.
SK
Director at GNX Solutions
Feb 9, 2026
Using Google Cloud Identity is beneficial in terms of finance as we are always doing automation and AI, and it is definitely the best.
BL
Head - Work Transformation at Econz
May 16, 2025
The most beneficial feature for enhancing security is context-aware access.
Learn what your peers think about Google Cloud Identity. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
reviewer1829949 - PeerSpot reviewer
CEO and co-founder at a tech services company with 1-10 employees
Feb 28, 2025
I have not experienced any serious problem with stability.
EkoNugroho - PeerSpot reviewer
Cloud Support Manager at PointStar
Sep 16, 2024
The most valuable feature of Google Cloud Identity is its simplicity in deployment.
SB
Software Architect at a transportation company with 1,001-5,000 employees
Jan 12, 2024
It is a stable solution. Stability-wise, I rate the solution a ten out of ten.
IW
Manager at Tathir
Sep 18, 2023
The initial setup is easy.
AC
Technical Lead at Hotstar
Jun 21, 2023
The solution is user-friendly.
Coste Razvan - PeerSpot reviewer
Founder at Costevo
Feb 6, 2024
The most valuable feature of Google Cloud Identity is its stability.
reviewer2319633 - PeerSpot reviewer
Mechanical Engineer at a marketing services firm with 11-50 employees
Dec 7, 2023
I used it as an administrator without implementing it myself. As for valuable aspects or benefits, the significant point is that it's a straightforward, single solution that just works.
 

Google Cloud Identity Cons review quotes

Joel Prodigalidad - PeerSpot reviewer
Central and Enduser Computing Manager at Infopro Business Solutions, Inc.
Jun 23, 2025
Google Cloud Identity can be improved by having better integration with Active Directory, but since Active Directory is also a Microsoft solution, we don't think it will happen; that's the only disadvantage of Google.
SK
Director at GNX Solutions
Feb 9, 2026
For Google Cloud Identity, there will be a recurring cost. There is no ROI.
BL
Head - Work Transformation at Econz
May 16, 2025
Mobile device management could be improved. Through Google Cloud Identity, we can manage Android applications and have control over iOS devices, but container functionality is missing.
Learn what your peers think about Google Cloud Identity. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
reviewer1829949 - PeerSpot reviewer
CEO and co-founder at a tech services company with 1-10 employees
Feb 28, 2025
Overall, I would give a zero out of 10 for Google's support. There is no easy way to navigate issues without paid consultation, making it quite frustrating.
EkoNugroho - PeerSpot reviewer
Cloud Support Manager at PointStar
Sep 16, 2024
Google Cloud Identity should improve its compatibility with other products without any impact, such as Jamf Cloud.
SB
Software Architect at a transportation company with 1,001-5,000 employees
Jan 12, 2024
The management of external users needs to be introduced in the tool as it is an area of concern in the tool presently.
IW
Manager at Tathir
Sep 18, 2023
I would like to see more integration in future releases.
AC
Technical Lead at Hotstar
Jun 21, 2023
We cannot manage the attributes of SSPR.
Coste Razvan - PeerSpot reviewer
Founder at Costevo
Feb 6, 2024
The solution's storage capacity could be increased.
reviewer2319633 - PeerSpot reviewer
Mechanical Engineer at a marketing services firm with 11-50 employees
Dec 7, 2023
If I were to suggest enhancements, it would mainly revolve around ensuring compatibility and maximizing integration options with various services.