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Google Cloud Identity pros and cons

Vendor: Google
3.8 out of 5
212 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Google Cloud Identity allows user management from a central location, enhancing convenience and efficiency.
It provides advanced features such as login, vaulted passwords, secure LDAP, and single sign-on, making it easier for customers to access these capabilities.
Google Cloud Identity offers stability, with many users rating it ten out of ten for its reliable performance.
The scalability of Google Cloud Identity supports large organizations, accommodating more than 3,000 users seamlessly.
Context-aware access is a valuable feature that enhances security in Google Cloud Identity.

CONS

Google Cloud Identity needs better integration with Mac's OS and various third-party products.
The pricing for Google Cloud Identity is higher than AWS, which could be improved.
Technical support and customer service for Google Cloud Identity are reportedly slow and inadequate.
Password vaulting in Google Cloud Identity needs improvement to prevent admins from accessing user passwords.
Google Cloud Identity should enhance compatibility with other products like Jamf Cloud without any negative impact.
 

Google Cloud Identity Pros review quotes

SR
Dec 16, 2021
One of the most useful features was the single sign-on. You can use it as an identity provider or service provider. And you can use their organization unit feature to enable or disable some of the features for a specific group of users.
SB
Jan 12, 2024
It is a stable solution. Stability-wise, I rate the solution a ten out of ten.
BL
May 16, 2025
The most beneficial feature for enhancing security is context-aware access.
Learn what your peers think about Google Cloud Identity. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.
AK
Dec 31, 2019
The Cloud Identity is well advanced in terms of features, applications, and the components that it is offering.
AC
Jun 21, 2023
The solution is user-friendly.
reviewer1251801 - PeerSpot reviewer
Jan 7, 2020
Although we have not looked at the whole product and explored it completely, we find that all the authentication features that we are using now are valuable.
EkoNugroho - PeerSpot reviewer
Sep 16, 2024
The most valuable feature of Google Cloud Identity is its simplicity in deployment.
reviewer2203047 - PeerSpot reviewer
Jun 7, 2023
It is a very stable solution. I would rate it a ten out of ten.
reviewer2160363 - PeerSpot reviewer
Oct 13, 2023
Google Cloud Identity uses what they call organizational units (OUs) instead of the security groups you'd find in Microsoft's Entra.
reviewer1829949 - PeerSpot reviewer
Feb 28, 2025
I have not experienced any serious problem with stability.
 

Google Cloud Identity Cons review quotes

SR
Dec 16, 2021
If you want to set up some alerts, you don't have much control over the configuration. You have to use their default alerts. And they only provide alerts for certain activities, so you cannot customize those. Monitoring isn't very helpful either.
SB
Jan 12, 2024
The management of external users needs to be introduced in the tool as it is an area of concern in the tool presently.
BL
May 16, 2025
Mobile device management could be improved. Through Google Cloud Identity, we can manage Android applications and have control over iOS devices, but container functionality is missing.
Learn what your peers think about Google Cloud Identity. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.
AK
Dec 31, 2019
The interface could be improved by simplifying it further.
AC
Jun 21, 2023
We cannot manage the attributes of SSPR.
reviewer1251801 - PeerSpot reviewer
Jan 7, 2020
To improve the product, the integration with third-party products could always be smoother.
EkoNugroho - PeerSpot reviewer
Sep 16, 2024
Google Cloud Identity should improve its compatibility with other products without any impact, such as Jamf Cloud.
reviewer2203047 - PeerSpot reviewer
Jun 7, 2023
The customer service and support team is not so good.
reviewer2160363 - PeerSpot reviewer
Oct 13, 2023
There is room for improvement in the configuration of their security policies. It seems quite basic.
reviewer1829949 - PeerSpot reviewer
Feb 28, 2025
Overall, I would give a zero out of 10 for Google's support. There is no easy way to navigate issues without paid consultation, making it quite frustrating.