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Google Cloud Identity pros and cons

Vendor: Google
3.8 out of 5
199 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Google Cloud Identity is easy to set up and deploy, enhancing simplicity in managing group access and organizational units.
It offers a free service with seamless integration for modern applications, facilitating laptop authentication without needing a separate Active Directory.
It ensures stable performance, receiving high ratings for its reliability and scalability, supporting over 3,000 users efficiently.
Context-aware access significantly enhances security, and centralized user management provides invaluable control for heterogeneous networks.
Single sign-on support and scalable features like secure LDAP and vaulted passwords empower users without requiring premium G Suite tiers.

CONS

Google Cloud Identity needs to improve its integration with Mac OS and other third-party products, as the current integration could be smoother.
Technical support is reported as slow, with customer service and support not meeting expectations, and clients express a lack of trust in the services provided.
Current pricing is higher than competitors like AWS, which is a concern that needs to be addressed to make it more competitive in the market.
Password vaulting is an area that requires attention, as it does not currently prevent admins from accessing user passwords, leading to security concerns.
Improvement is needed in integrating with systems like Active Directory and wireless SIEMS, suggesting a need for better compatibility and enhanced integration options with other services.
 

Google Cloud Identity Pros review quotes

SR
Dec 16, 2021
One of the most useful features was the single sign-on. You can use it as an identity provider or service provider. And you can use their organization unit feature to enable or disable some of the features for a specific group of users.
SB
Jan 12, 2024
It is a stable solution. Stability-wise, I rate the solution a ten out of ten.
BL
May 16, 2025
The most beneficial feature for enhancing security is context-aware access.
Learn what your peers think about Google Cloud Identity. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
AK
Dec 31, 2019
The Cloud Identity is well advanced in terms of features, applications, and the components that it is offering.
AC
Jun 21, 2023
The solution is user-friendly.
reviewer1251801 - PeerSpot reviewer
Jan 7, 2020
Although we have not looked at the whole product and explored it completely, we find that all the authentication features that we are using now are valuable.
Joel Prodigalidad - PeerSpot reviewer
Jun 23, 2025
The best features of Google Cloud Identity are that it's free and works with modern applications, meaning if it's OAuth or using the OAuth protocol, it's very easy to integrate with those applications.
EkoNugroho - PeerSpot reviewer
Sep 16, 2024
The most valuable feature of Google Cloud Identity is its simplicity in deployment.
reviewer2203047 - PeerSpot reviewer
Jun 7, 2023
It is a very stable solution. I would rate it a ten out of ten.
reviewer2160363 - PeerSpot reviewer
Oct 13, 2023
Google Cloud Identity uses what they call organizational units (OUs) instead of the security groups you'd find in Microsoft's Entra.
 

Google Cloud Identity Cons review quotes

SR
Dec 16, 2021
If you want to set up some alerts, you don't have much control over the configuration. You have to use their default alerts. And they only provide alerts for certain activities, so you cannot customize those. Monitoring isn't very helpful either.
SB
Jan 12, 2024
The management of external users needs to be introduced in the tool as it is an area of concern in the tool presently.
BL
May 16, 2025
Mobile device management could be improved. Through Google Cloud Identity, we can manage Android applications and have control over iOS devices, but container functionality is missing.
Learn what your peers think about Google Cloud Identity. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
AK
Dec 31, 2019
The interface could be improved by simplifying it further.
AC
Jun 21, 2023
We cannot manage the attributes of SSPR.
reviewer1251801 - PeerSpot reviewer
Jan 7, 2020
To improve the product, the integration with third-party products could always be smoother.
Joel Prodigalidad - PeerSpot reviewer
Jun 23, 2025
Google Cloud Identity can be improved by having better integration with Active Directory, but since Active Directory is also a Microsoft solution, we don't think it will happen; that's the only disadvantage of Google.
EkoNugroho - PeerSpot reviewer
Sep 16, 2024
Google Cloud Identity should improve its compatibility with other products without any impact, such as Jamf Cloud.
reviewer2203047 - PeerSpot reviewer
Jun 7, 2023
The customer service and support team is not so good.
reviewer2160363 - PeerSpot reviewer
Oct 13, 2023
There is room for improvement in the configuration of their security policies. It seems quite basic.