JumpCloud vs SailPoint Identity Security Cloud comparison

JumpCloud and SailPoint are both solutions in the Identity Management (IM) category. JumpCloud is ranked #12 with an average rating of 8.3, while SailPoint is ranked #1 with an average rating of 8.2. Additionally, 100% of JumpCloud users are willing to recommend the solution, compared to 97% of SailPoint users who would recommend it.

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Executive SummaryUpdated on Jan 18, 2026

SailPoint Identity Security Cloud and JumpCloud are prominent contenders in the identity management category. SailPoint seems to have the advantage with its strong governance and compliance focus, despite its complex setup.

Features: SailPoint Identity Security Cloud provides extensive out-of-box connectors, customizable workflows, and advanced identity data management capabilities. Its governance and compliance framework ensures comprehensive identity management. JumpCloud excels in device and user management, offering effective single sign-on (SSO) and an intuitive interface for managing identities across platforms.

Room for Improvement: SailPoint needs to simplify its complex setup process and improve its reporting capabilities. Enhancements in automation for provisioning and affordability for smaller businesses are also necessary. JumpCloud users desire more integrations with cloud applications, improved mobile device management (MDM) capabilities, and better multi-factor authentication options. Additionally, synchronization with Microsoft 365 and customer support can be enhanced.

Ease of Deployment and Customer Service: SailPoint offers various deployment options, including on-premises to hybrid solutions, but its setup complexity is challenging. Customer support is generally professional but can be slow in certain regions. JumpCloud is focused on cloud deployment, recognized for its user-friendliness and straightforward setup. Customer service is well-regarded, but improvements in administrative controls and integration support are advised.

Pricing and ROI: SailPoint is perceived as expensive, particularly for smaller enterprises, though it provides strong ROI by automating complex tasks and reducing identity management costs. JumpCloud has a transparent, tiered pricing model regarded as affordable, delivering straightforward ROI through ease of management and reduced infrastructure needs, appealing to startups and small businesses.

To learn more, read our detailed JumpCloud vs. SailPoint Identity Security Cloud Report (Updated: January 2026).

Buyer's Guide

JumpCloud vs. SailPoint Identity Security Cloud

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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Arun Jose

System Administrator at Mensa Brands

Unified directory and device management has streamlined remote workforce security and onboarding

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

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Narayanan D

Principle at a manufacturing company with 10,001+ employees

User access management excels but needs enhancements with integration capabilities

I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"iboss is among the few products providing inline filtering where no application is needed on the device."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"Our primary use case for this product is DLP,"

"Its initial setup was straightforward."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

More iboss pros

"The usual authentication and authorization, which were all controlled into one portal, are very convenient."

"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."

"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."

"I rate the stability of JumpCloud ten out of ten."

"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."

"JumpCloud has positively impacted our organization by drastically improving our security posture with better control over access, and we are definitely saving considerable time with automated onboarding and device management, allowing us to focus more on strategic projects."

"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."

"JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing."

More JumpCloud pros

"The community is very active and when I had questions about an issue, I was able to find the resources."

"The initial setup isn't so difficult."

"The solution is pretty stable and simple to use."

"The solution is very good at the management of the identity lifecycle."

"It provides a lot of out-of-the-box functionalities. You don't have to do too much custom development like other solutions such as Microsoft or NetIQ. It also has a lot of out-of-the-box connectors for different sources, directories, databases, etc. Its cloud version is working very well, and its pricing is okay. Its value for money is fine for most of the customers. It is also very flexible. They have frequent new releases and patches for fixing errors and things like that."

"The most valuable features of SailPoint IdentityIQ are the reporting because it is better than other solutions. The workflows can be customized to our requirements and the overall features are good."

"It significantly reduces the workload for certification processes."

"Security and administration for any new/current access."

More SailPoint Identity Security Cloud pros

Cons

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"To scale up, a new iboss Node Blade Chassis must be purchased."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"File integrity monitoring would be very advantageous as an additional feature."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."

More iboss cons

"Lacks the ability to have various VPN applications."

"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."

"Customer service is fairly good, and sometimes it takes a little time to hear back."

"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."

"Customer support should be enhanced, especially the response time which should be much faster than it is now. I think it is slow."

"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."

"JumpCloud can be improved in several areas."

"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."

More JumpCloud cons

"Additional details during account aggregation failures to help quick troubleshooting."

"Competitors are advancing by offering integrated solutions encompassing access and privileged access management in a single unified platform. IdentityIQ's focus has remained primarily on identity and access governance, neglecting to expand its offerings to include these additional functionalities within its existing product. Enhancing their product by incorporating modules for access management, privileged access management, and third-party access governance could address this gap."

"The product has poor reporting and analytic capabilities. Reports are not easy to use and its analytic capabilities are limited."

"Regarding the scope for improvement in the solution, reporting is an area that can be a bit more UI-oriented."

"Some setups should be done in the interface and in the code, and could be made simpler."

"The user interface is not very user-friendly."

"The cost can be prohibitive for middle-tier companies."

"The pricing could be improved."

More SailPoint Identity Security Cloud cons

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is expensive compared to one of its competitors."

"The overall pricing for iboss is very competitive and transparent."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."

"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."

"The solution is pretty expensive."

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

"JumpCloud's monthly license costs around $25 for the complete solution."

"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."

"The cost was around $5 per user per month."

More JumpCloud pricing and cost advice

"I rate the solution a seven on a scale where one is cheap and ten is too expensive. In short, the solution falls under the higher side of pricing."

"SailPoint IIQ is the best of best. That is reflected in the pricing of the solution. The pricing is based on the number of identities."

"The price of the solution could improve, it is not priced well for smaller businesses to afford."

"The pricing is a little bit higher than other tools."

"SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."

"Its price is okay. It provides good value for money. It is subscription-based. You can go for a one-year or three-year subscription."

"I found the pricing to be relatively high."

"In terms of pricing, SailPoint IdentityIQ is affordable. It's not cheap, and it's not expensive, so the solution is in the middle, price-wise. It also didn't have additional costs, even if my company had different teams that took care of auditing and provisioning and projects that used SailPoint IdentityIQ."

More SailPoint Identity Security Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

18%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Financial Services Firm

16%

Manufacturing Company

10%

Computer Software Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	5
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	21
Midsize Enterprise	8
Large Enterprise	42

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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What do you like most about JumpCloud?

The product enables device management.

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What is your experience regarding pricing and costs for JumpCloud?

My experience with pricing, setup cost, and licensing indicates that pricing can be considered competitive with simil...

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What needs improvement with JumpCloud?

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for ...

See all answers

How does Sailpoint IdentityIQ compare with CyberArk PAM?

We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...

See all answers

What is your experience regarding pricing and costs for SailPoint IdentityIQ?

The product is expensive. People need to opt for a licensing plan for one year or three years.

See all answers

What advice do you have for others considering SailPoint IdentityIQ?

You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector...

See all answers

Comparisons

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Compared 12% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

FortiSASE vs iboss

Compared 7% of the time

Cisco Umbrella vs iboss

Compared 7% of the time

Zscaler Internet Access vs iboss

Compared 7% of the time

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Okta Platform vs JumpCloud

Compared 8% of the time

Microsoft Active Directory vs JumpCloud

Compared 7% of the time

Microsoft Entra ID vs JumpCloud

Compared 7% of the time

Teleport vs JumpCloud

Compared 7% of the time

Workspace ONE UEM vs JumpCloud

Compared 3% of the time

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Saviynt vs SailPoint Identity Security Cloud

Compared 11% of the time

Okta Platform vs SailPoint Identity Security Cloud

Compared 7% of the time

Microsoft Entra ID vs SailPoint Identity Security Cloud

Compared 6% of the time

One Identity Manager vs SailPoint Identity Security Cloud

Compared 5% of the time

Omada Identity vs SailPoint Identity Security Cloud

Compared 5% of the time

More SailPoint Identity Security Cloud Competitors

Product Reports

Buyer's Guide

iboss

January 2026

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Buyer's Guide

JumpCloud

January 2026

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Buyer's Guide

SailPoint Identity Security Cloud

January 2026

SailPoint Identity Security Cloud report

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Also Known As

iBoss Cloud Platform

Resmo

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.

JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.

What are the key features of JumpCloud?

Device Management: Manage Windows, Mac, and Linux devices efficiently.
Single Sign-on: Seamlessly integrate with Microsoft 365 and Google Workspace.
Centralized Directory: Simplifies administration by consolidating user credentials.
Policy Management: Enforce policies and provide VPN access.
Remote Management: Provides flexible access control.

Why should users consider JumpCloud?

Streamlined Onboarding/Offboarding: Efficient user management saves time.
Robust Authentication: Enhances security through strong credential management.
Scalability: Adapts well to growing business needs.
Integration Capabilities: Supports seamless connections with cloud applications.

Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.

JumpCloud

SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.

SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.

What are the key features of SailPoint Identity Security Cloud?

User-Friendly Interface: Intuitive and simple to navigate for effective management.
Robust Automation: Automates identity lifecycle processes efficiently.
Out-of-the-Box Connectors: Extensive connectors available for rapid integration.
AI and Machine Learning: Integrates AI for smarter provisioning and certification.
Flexible Customization: Tailors workflows and identity management as needed.

What benefits can users expect when evaluating SailPoint Identity Security Cloud?

Scalability: Easily scales with the growing needs of enterprises.
Comprehensive Governance: Ensures thorough compliance and governance measures.
Seamless Integration: Supports easy integration with third-party applications.
High-Level Security: Protects data with robust security features.
Regulatory Compliance: Facilitates adherence to regulatory requirements.

SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.

SailPoint

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL

Buyer's Guide

JumpCloud vs. SailPoint Identity Security Cloud

January 2026

Free Report: JumpCloud vs. SailPoint Identity Security Cloud

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