JAMS vs Tidal by Redwood comparison

Fortra and Tidal Software by Redwood are both solutions in the Workload Automation category. Fortra is ranked #5 with an average rating of 8.5, while Tidal Software by Redwood is ranked #10 with an average rating of 9.3. Fortra holds a 1.9% mindshare in WA, compared to Tidal Software by Redwood’s 3.9% mindshare. Additionally, 97% of Fortra users are willing to recommend the solution, compared to 97% of Tidal Software by Redwood users who would recommend it.

JAMS

Read 35 JAMS reviews

1,798 Views
513 Comparison Views

97% willing to recommend

Tidal by Redwood

Read 37 Tidal by Redwood reviews

2,525 Views
1,207 Comparison Views

97% willing to recommend

JAMS

Tidal by Redwood

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 4, 2025

Tidal by Redwood and JAMS are strong contenders in the workload automation space, competing on features such as scheduling, automation, and job management. Tidal demonstrates strengths in centralized job management and flexibility with adapters, while JAMS offers intuitive automation and exception handling, which could give JAMS an edge with users seeking streamlined cross-platform integration.

Features: Tidal by Redwood provides a robust calendaring system, advanced job scheduling capabilities, and enhanced user permissions and segmentation. JAMS is noted for its extensive automation capabilities, custom job dependencies, and agent-based job execution, which simplifies cross-platform integration. Tidal stands out with its centralized job management and adaptability using various adapters.

Room for Improvement: Tidal users face challenges with its Transporter tool and report a steep learning curve for new users, alongside the need for enhanced monitoring and root-cause analysis. JAMS, while appreciated for its performance, can benefit from improved custom execution methods and search functionality, as well as better native integrations and collaboration features.

Ease of Deployment and Customer Service: Both Tidal and JAMS are mainly deployed on-premises with some hybrid and cloud use. Tidal's technical support has improved post-Cisco, offering video training and prompt responses. JAMS users find the support team responsive, knowledgeable, and note its simpler deployment driven by lower initial cost and robust support, which some find more flexible than Tidal's setup.

Pricing and ROI: Tidal is valued for its transparent, flexible licensing model and competitive pricing, yielding significant ROI through automation savings. JAMS is seen as cost-effective, particularly with its unlimited license model offering scalability without significant additional costs. Both provide substantial ROI, with JAMS recognized for its budget-friendly entry and Tidal for its cost-efficiency driven by integrated capabilities.

To learn more, read our detailed JAMS vs. Tidal by Redwood Report (Updated: April 2025).

Buyer's Guide

JAMS vs. Tidal by Redwood

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

JAMS

Ranking in Workload Automation

5th

Average Rating

8.8

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Tidal by Redwood

Ranking in Workload Automation

10th

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Workload Automation category, the mindshare of JAMS is 1.9%, up from 1.4% compared to the previous year. The mindshare of Tidal by Redwood is 3.9%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation

Featured Reviews

Rob Grafrath

VP, Enterprise Systems at Capio

We can scale up our organization's scheduling and automation without having to add staff to the department

The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that was hard-won knowledge. If I ever lose this developer, I would be hard-pressed to find anyone who could create JAMS custom execution methods as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods. I really think that they could benefit greatly by being much more transparent about C# development, maybe by making a JAMS cookbook or a developer portal where they could throw ideas at each other. One of my complaints with the marketing around JAMS is that it says things like, "It integrates with Teams". They talk about integrating with a lot of things, but marketing doesn't tell you that they are talking about JAMS running PowerShell jobs. Since PowerShell can automate things like SharePoint and Teams, that is how marketing gets away with saying it has so many integrations. JAMS doesn't have as many built-in integrations as they advertise. I think they should build more of them, and improve on the ones they have built.

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Steve Mikula

IT Scheduling Manager at Paychex, Inc.

Very reliable processing engine, and scheduling is flawless—crucial elements in our financial transaction processing

Because we've been on it for 20 years, it's pretty easy for us to automate jobs with Tidal at this point. It has become second nature. It's pretty simplistic to set up and get going, although there are different levels of complexity you can have within the product. It depends on how simple you want to keep it. If you just keep it: Job A, Job B, Job C, Job D, that becomes pretty simple. But when you start integrating some complex calendars that use sub-calendars—and you can go three, four, or five deep to set up schedules—it becomes more complicated. The beauty of it is you can go as deep as you need to. We can get really complex or we can keep it simple. We have some use cases for both scenarios. The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring. We are a financial company, we move billions of dollars a day, and if we don't have our transactions processed in a timely manner we can be penalized and our clients can be penalized. It can have a serious financial impact.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."

"Our company is based on data. Everything we do is data-driven, so it has been very valuable having one place where we can process all of the data and do batch schedules with chunks of data."

"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."

"It makes everything that we want to do so much easier. We have had a number of instances in the past where we have had developers who have been working on a project, and even though we have had JAMS for all these years, they will create some SQL Server Agent job, or something like that, to run a task. When it is in code review and development is complete, the question always comes around, "Can JAMS do this?" The answer has always been, "Yes." Pretty much anything we have ever developed could be run by JAMS."

"The most valuable feature for us is that it's DR-ready. With respect to disaster recovery, it has the built-in capability for failover to our DR site. If all of the required ports are open, it can be done seamlessly."

"The scheduling and execution of jobs are the most valuable features. The scheduling is important because if there is a task we want to execute at 4:00 AM, there's no way we will have someone who can manually run the job. In addition, we execute 100 to 200 jobs per day, and manual intervention is not an option."

"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."

"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."

More JAMS pros

"It's the most efficient tool in doing repetitive tasks and saves a lot of time with minimum possibility of error."

"The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring."

"The most valuable feature is the job scheduler, where you can schedule thousands of jobs to execute at specific times."

"Thinking of all the people involved in checking jobs on a daily basis, manually running jobs or auditing them through standalone tools, and trying to connect them. We have saved hundreds of hours weekly, which is substantial."

"We use the solution for cross-platform, cross-application workloads. The solution’s ability to manage and monitor these workloads is very easy and accurate. We have file dependencies for running jobs. The job does not start until a file exists on a completely different server, then where the job will run. So, it is cross systems."

"Tidal helps administrators and users to see the information that is relevant to them in that single pane of glass. They can see jobs running, they can see job history, and they can see job progression. If you look at alternatives like Airflow and clouds, you'd have to design your own UI to monitor the progress of the different jobs that you've created in Airflow. So Tidal is huge for us."

"We wouldn't be able to do many of the complex scheduling that we do today without it. For us, it is a mission-critical app. Because if it doesn't work or has a problem, then SAP doesn't function. It is that critical. So, it's an essential tool for us to manage and run SAP jobs."

"It saves times due to automation. With some files, we do hundreds a day for a particular vendor. This would be hard to do manually. Also, the speed at which we can do this is excellent."

More Tidal by Redwood pros

Cons

"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."

"JAMS doesn't allow us to implement SOC controls. We are a company that trades stocks on the New York Stock Exchange, so all our transactions are audited. It has a feature that saves the file for only a month but doesn't segregate the data between finance and SOC-related compliance."

"I want JAMS to implement a global search function."

"The only thing that they could improve on is the fact that they don't have a browser version of JAMS. They've got all the bits and pieces there if you want to build your own web version of it. It does come with a web client, but it's pretty clunky. They could improve on that."

"The JAMS automation code isn't so clean."

"Fortra is getting much better with documentation and examples, but there is still room for improvement."

"I would like a simple web interface that I could give to my team to go in and kill jobs or see why jobs died so that we don't have to drill down deeper into the application and know everything about it. It would be good to have a really clean web engine that would say here are the jobs running. We can then click to see the time running and whether any of them fails and other similar things. I know they have one, but it's not very simplistic."

"The product does not allow the users to cut and paste the job names from the screen."

More JAMS cons

"One of the weaknesses of the product is, when something happens, it's difficult to find out the root cause. There are a lot of logs you can take a look at in Tidal. Sometimes, they are useful, but other times, they're not. That is mostly relegated to the administrative team. Users for the most part don't see that and don't know anything about that. They just know they have a problem, then it's up to the administrative team to see what happened and figure out the problem."

"The solution needs more advanced reporting and data visualization capabilities to enable deeper analysis of job performance and trends."

"The drill-down into details using the Graphical Views feature is a bit difficult and not that helpful. If you want to go into the details, you have to go to the Job Activity. Graphical Views is not that easy for getting that kind of information."

"There are several improvement points that our team has provided to the vendor."

"One area for improvement is the command-line interface and the API to bulk-load jobs. It's a little bit kludgy, but we still manage without it. They're working on it and it's getting better all the time. In addition, the documentation for their API for creating jobs needs to be updated. It's a bit of a learning curve."

"The GUI, the graphical user interface, gets a little bit busy."

"I would like more involvement with the cloud."

"I know they are working on it, but there needs to be better reporting. Currently, there are only three or four reports that we can get off of the system. That needs to be improved. They already have a solution to this in the new version. I.e., a schedule of all the jobs running for one day, specifically calling out what dependencies that job relies on. It would be like a flow chart of how the day's jobs would run."

More Tidal by Redwood cons

Pricing and Cost Advice

"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."

"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."

"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."

"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."

"This is a good product at a fair price."

"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."

"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."

"It's expensive, to be honest, but it does the job."

More JAMS pricing and cost advice

"Our yearly licensing costs are between $10,000 to $20,000. They have always been reasonable with us. I like that non-production licensing is about half the cost of production licensing. Licensing is by adapter typically. We have had scenarios where we have had to take an adapter from one environment to another, and they've allowed us to do that. They have made it a very reasonable process. There's definitely a feeling that they will work with you."

"There are project, system, and server costs. Some of the things that they are doing is introducing new products. They are introducing what they call their Repository, which is a way for you to move a job. That doesn't cost anything to us, because it is reusing a tool called Transporter. The repository is the successor to Transporter, so we already own it and are sort of grandfathered in. But that new product requires a server and database, so now we have to go out and get a server and database. So, there is a cost there."

"Right now, we are in a good position with the licensing model that we have with the Tidal vendor. So, we won't have any issues. even if we double in our current production. Initially, Tidal provided us some specs where if you have these number of jobs, then you come under this category. They usually provide a range of jobs from 2,000 to 10,000. You can use these specs for your infrastructure. Whether you have 2,000 or 8,000 jobs, Tidal should support it."

"I have had no issues with the licensing."

"We've been able to purchase more adapters because the cost of the product has been very reasonable."

"The new prices that we've received seem reasonable and comparable to the marketplace."

"Our licensing model for Tidal is on an annual basis. It is very good and works well for us. Tidal's licensing is very transparent and simple. It lets you know, for the amount you use, that's the price that you pay. So, we buy X number of licenses, and we know that this is where we are. I'm very happy with that. I saw the licensing modules on other platforms, and I didn't like them. Other companies and solutions would calculate the connections, adapters, and instances. I think that's the reason that BMC was pretty expensive: They just didn't understand what our needs are."

"If you are willing to shop around to other vendors, you can possibly get a good price on your support license."

More Tidal by Redwood pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

15%

Healthcare Company

Wholesaler/Distributor

Financial Services Firm

22%

Manufacturing Company

14%

Computer Software Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about JAMS?

I find the historical tracking feature of JAMS invaluable for reviewing past events.

See all answers

What is your experience regarding pricing and costs for JAMS?

They recently switched to subscription-based pricing, which increased. The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.

See all answers

What needs improvement with JAMS?

A major improvement would be the integration of AI to help us accomplish various tasks. AI could assist in simplifying operations and could potentially enhance the tool's capabilities.

See all answers

What do you like most about Tidal Automation?

Tidal Automation by Redwood is a user-friendly solution.

See all answers

What is your experience regarding pricing and costs for Tidal Automation?

The price is reasonable in terms of the product’s functionality.

See all answers

What needs improvement with Tidal Automation?

Initially, it is complicated to understand the functionalities as there is limited product documentation. The setup and configuration of the software is a bit complicated. Providing the training vi...

See all answers

Comparisons

Control-M vs JAMS

Compared 16% of the time

Redwood RunMyJobs vs JAMS

Compared 14% of the time

AutoSys Workload Automation vs JAMS

Compared 12% of the time

Stonebranch vs JAMS

Compared 8% of the time

VisualCron vs JAMS

Compared 8% of the time

More JAMS Competitors

MuleSoft Anypoint Platform vs Tidal by Redwood

Compared 43% of the time

Control-M vs Tidal by Redwood

Compared 23% of the time

Redwood RunMyJobs vs Tidal by Redwood

Compared 8% of the time

AutoSys Workload Automation vs Tidal by Redwood

Compared 7% of the time

IBM Workload Automation vs Tidal by Redwood

Compared 6% of the time

More Tidal by Redwood Competitors

Product Reports

Buyer's Guide

JAMS

May 2025

Download JAMS product report

Buyer's Guide

Tidal by Redwood

April 2025

Download Tidal by Redwood product report

Also Known As

No data available

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

Overview

JAMS offers efficient automation and scheduling with strong capabilities in planning, dependency management, and multi-platform support. Its intuitive interface and robust tools assist in managing complex workflows for enhanced resource allocation.

JAMS stands out for its blend of automation and scheduling capabilities, making it suitable for handling complex workflows across platforms. Its features such as batch scheduling, natural language scheduling, and interactive agents promote seamless integration with other tools like PowerShell. The focus on metrics and notifications ensures users are informed about operational efficiency enhancements. While JAMS is effective in many areas, users report a need for improved simulation for termination processes and a more intuitive client setup. They see potential in enhanced search functions, better exception handling, and greater transparency in custom execution. The current setup challenges like disappearing options and mobile accessibility can affect user satisfaction. Including a fully web-based client and improving documentation could add value.

What are JAMS' key features?

Planning and Scheduling: Coordinates workflows efficiently with advanced scheduling techniques.
Dependency Management: Ensures seamless operation by managing inter-task dependencies.
Interactive Agents: Integrates with PowerShell and other tools to enhance automation.
Natural Language Scheduling: Simplifies job creation with intuitive language use.
Multi-Platform Flexibility: Operates across diverse environments ensuring robust performance.

What benefits should users consider?

Operational Efficiency: Reduction in manual oversight with robust scheduling and integration tools.
Resource Allocation: Efficient management of workflows across multiple timeframes and platforms.
User Satisfaction: Seamless user experience with intuitive interfaces and integration capabilities.
Visibility: Centralized management provides comprehensive oversight over tasks.

Organizations using JAMS for workflow and batch job automation leverage its capabilities for SSIS, SQL procedures, and Python scripts. JAMS supports file automation and managed file transfers across environments like AWS and Azure. Users employ JAMS for data management, reporting, and integration tasks, including handling holiday-aware scheduling for improved task coordination.

Fortra

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Tidal Software by Redwood

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital

Information Not Available

Buyer's Guide

JAMS vs. Tidal by Redwood

April 2025

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