JAMS vs Tidal by Redwood comparison

JAMS Software and Tidal Software by Redwood are both solutions in the Workload Automation category. JAMS Software is ranked #3 with an average rating of 8.2, while Tidal Software by Redwood is ranked #20. JAMS Software holds a 2.6% mindshare in WA, compared to Tidal Software by Redwood’s 4.6% mindshare. Additionally, 97% of JAMS Software users are willing to recommend the solution, compared to 97% of Tidal Software by Redwood users who would recommend it.

JAMS

Read 37 JAMS reviews

2,046 Views
2,046 Comparison Views

97% willing to recommend

Tidal by Redwood

Read 37 Tidal by Redwood reviews

2,316 Views
2,293 Comparison Views

97% willing to recommend

JAMS

Tidal by Redwood

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 21, 2025

Tidal by Redwood and JAMS compete in the enterprise scheduling and workload automation space. Tidal appears to excel more due to its superior calendaring features and user permission segmentation, whereas JAMS stands out for its interactive agents and natural language scheduling.

Features: Tidal offers robust scheduling features with advanced job dependencies, cross-platform scheduling, and sophisticated calendaring systems that accommodate complex scheduling needs. It focuses on user permissions and error handling, making it suitable for intricate scheduling environments. JAMS provides extensive natural language scheduling capabilities, highly adaptable interactive agents, and strong integration capabilities, efficiently handling complex workflows and exceptions.

Room for Improvement: Tidal could improve its reporting capabilities, user experience, and monitoring features. Users also want better integration for cloud services and a more intuitive interface. JAMS users point out the need for enhanced global search features, more comprehensive native monitoring tools, and a web-based client for better accessibility.

Ease of Deployment and Customer Service: Tidal and JAMS both offer flexible deployment options, including on-premises, private, hybrid, and public cloud setups. Tidal's customer support has improved considerably since its move from Cisco, emphasizing responsiveness and customer-driven service. JAMS is reputed for excellent technical support and clarity in licensing agreements, maintaining a consistent reputation for strong customer service.

Pricing and ROI: Tidal by Redwood provides transparent and predictable pricing with flexible enterprise agreements, catering to varying needs and ensuring positive ROI through effective resource management and scalability. JAMS is cost-effective, appealing for environments requiring unlimited licensing without escalating costs. Both solutions offer good ROI by streamlining processes and reducing manual workload, with Tidal offering flexibility in licensing models, while JAMS provides competitive pricing for large-scale deployments.

To learn more, read our detailed JAMS vs. Tidal by Redwood Report (Updated: January 2026).

Buyer's Guide

JAMS vs. Tidal by Redwood

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

JAMS

Ranking in Workload Automation

3rd

Average Rating

8.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Tidal by Redwood

Ranking in Workload Automation

20th

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Workload Automation category, the mindshare of JAMS is 2.6%, up from 1.6% compared to the previous year. The mindshare of Tidal by Redwood is 4.6%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation Market Share Distribution
Product	Market Share (%)
JAMS	2.6%
Tidal by Redwood	4.6%
Other	92.8%

Workload Automation

Featured Reviews

reviewer2770605

Cloud Engineer at a financial services firm with 501-1,000 employees

Has streamlined complex job scheduling across scripting languages while reducing manual effort

JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.

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Jim Gillingham

Batch Production Manager at a consultancy with 201-500 employees

Its versatility, ease of use, scalability, and cost-effectiveness make it a 10/10 and the best of the breed

The company is not really big. One of the areas that they are working on is improving the process of migrating jobs from the lower environment to the upper environment. They had used a tool called Transporter, which was a little difficult to use, but they've now released a new tool in August, which I've not yet used, to do that. It's probably called Repository or something like that, but it's a tool for migrating jobs from the lower environment to the upper environment. That's where they needed to improve, and it looks like they may have, but I haven't tried the tool yet. They can do better reporting in terms of production statistics reporting.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The built-in triggers are great."

"JAMS has improved our productivity immensely because everything flows. I don't think we could operate at our current staffing levels without it."

"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."

"The ability to sequence jobs is excellent; it means we don't have to schedule them individually, and if one fails, it doesn't unwind the entire workflow."

"JAMS has helped save IT staff time by automating tasks previously performed with scripts, and its scheduling feature has been particularly useful."

"JAMS offers diverse scheduling capabilities for any kind of job, including Linux, PowerShell scripts, and SQL, enabling automation of jobs, which has proven beautiful after three years of usage."

"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."

"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."

More JAMS pros

"It's the most efficient tool in doing repetitive tasks and saves a lot of time with minimum possibility of error."

"Tidal Automation offers extensive monitoring and reporting features that let users keep track of the status of their workflows and quickly spot any problems."

"We use the solution for cross-platform, cross-application workloads. That's the biggest use for us and that's the biggest advantage."

"Tidal Automation software provides real-time monitoring and alerts, allowing users to track job progress and identify potential issues before they cause delays or errors."

"I like the fact that I have control, and I am able to monitor. If there is an issue, I would be able to respond to any jobs that may fail. With any other scheduler that I know of, a lot of times, when I have a very complex script, if there is an issue in the middle of it, I have to let the whole process fail and then figure out a way to recover from it, whereas Tidal will stop the process, and I can resolve that issue. Once I resolve the issue, I can continue the process. This is very important for invoicing, accounts payable, accounts receivable, or any kind of financial reporting. It allows you to recover from an issue much more effectively than anything else that I have seen."

"The feature that I find to be valuable, as I'm working with other folks, is the ability to cross-schedule across platforms, and the flexibility that comes with that."

"The best feature of Tidal Workload Automation Software is its ease of integration with other systems, including ERP, CRM, and BI tools."

"It's easy to use and easy to administer, and it's very flexible."

More Tidal by Redwood pros

Cons

"As an admin, I would like to have a web-based GUI instead of a client application that we have to install on our PCs."

"The product does not allow the users to cut and paste the job names from the screen."

"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."

"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."

"All my machines at work are Macs. JAMS client is a Windows-based thing. It is all built on .NET, which makes perfect sense. However, that means in order for me to access it, I need to connect to a VPN, then log onto one of our Azure VMs in order to access the JAMS client. This is fine, but if for some reason I am unable to do so, it would be nice to be able to have a web-based JAMS client that has all the exact same functionality in it. There are probably a whole bunch of disadvantages that you would get with that as well, but that is definitely something that would make life easier in a few cases."

"I would like a simple web interface that I could give to my team to go in and kill jobs or see why jobs died so that we don't have to drill down deeper into the application and know everything about it. It would be good to have a really clean web engine that would say here are the jobs running. We can then click to see the time running and whether any of them fails and other similar things. I know they have one, but it's not very simplistic."

"The only thing that they could improve on is the fact that they don't have a browser version of JAMS. They've got all the bits and pieces there if you want to build your own web version of it. It does come with a web client, but it's pretty clunky. They could improve on that."

"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."

More JAMS cons

"One thing I would like to see improved is that, currently, when an action is executed and finishes in Tidal, it's marked as either "success" or "failure." I would like more options that would flag a job according to multiple options, rather than just "good" or bad"... Tidal has told us that it's possible to do so through the product or with a workaround."

"One of the weaknesses of the product is, when something happens, it's difficult to find out the root cause. There are a lot of logs you can take a look at in Tidal. Sometimes, they are useful, but other times, they're not. That is mostly relegated to the administrative team. Users for the most part don't see that and don't know anything about that. They just know they have a problem, then it's up to the administrative team to see what happened and figure out the problem."

"Some users have complained that the initial setup process is complicated and time-consuming, while others have suggested that the software could offer more freedom in customizing processes."

"To better fit their unique needs, the solution should give more customization options."

"One area for improvement is the command-line interface and the API to bulk-load jobs. It's a little bit kludgy, but we still manage without it. They're working on it and it's getting better all the time. In addition, the documentation for their API for creating jobs needs to be updated. It's a bit of a learning curve."

"I know they are working on it, but there needs to be better reporting. Currently, there are only three or four reports that we can get off of the system. That needs to be improved. They already have a solution to this in the new version. I.e., a schedule of all the jobs running for one day, specifically calling out what dependencies that job relies on. It would be like a flow chart of how the day's jobs would run."

"It takes a lot of time to learn the product. I have admins and developers who are working on the products for the last three to four years and still don't know all the functionalities. Tidal has really great things about it, but people are focused on their day-to-day job and the solution is not intuitive."

"I'm still hoping with Explorer to be able to see end-to-end job streams. That's not really something that's easy to see today in the web client. However, I haven't worked with Explorer yet. One of the things that we have found frustrating is not being able to see an end-to-end job stream across multiple applications within Tidal. We use jobs for that right now, but I have high hopes that we'll be able to see that in Explorer."

More Tidal by Redwood cons

Pricing and Cost Advice

"For what it does, the product is priced very well."

"JAMS is close to the lower end of the pricing models for enterprise scheduling solutions. They are much cheaper than Control-M, as well as some other products that I've used. I also don't know of another solution where you can actually get true, unlimited licensing, where you can have as many instances and as many agents as you want."

"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."

"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."

"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."

"The product is reasonably priced, and we don't have any add-ons."

"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."

"The product is reasonably priced, and we don't have any add-ons."

More JAMS pricing and cost advice

"BMC is really expensive. The other solutions are about the same price. I think Tidal is even cheaper than the others, such as CA, Stonebranch, and JAMS."

"Our yearly licensing costs are between $10,000 to $20,000. They have always been reasonable with us. I like that non-production licensing is about half the cost of production licensing. Licensing is by adapter typically. We have had scenarios where we have had to take an adapter from one environment to another, and they've allowed us to do that. They have made it a very reasonable process. There's definitely a feeling that they will work with you."

"We think the pricing is very fair. We have been happy with the pricing compared to some of the other solutions in the space."

"The new prices that we've received seem reasonable and comparable to the marketplace."

"The solution’s licensing model in terms of its flexibility and transparency regarding costs is pretty good. A person can buy the license, and if you decide to stop support, you can do that but still have the product. So, it's not like you're paying constantly to keep that license alive. Certainly, you want to keep support going too. Once you buy it, you own it. It's not like I have to keep paying somebody to keep using it."

"We pay maintenance annually through Blue House of about $9,000. That's for our two environments: production and test."

"If you are willing to shop around to other vendors, you can possibly get a good price on your support license."

"The price is reasonable in terms of the product’s functionality."

More Tidal by Redwood pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

10%

Healthcare Company

Financial Services Firm

15%

Computer Software Company

10%

Manufacturing Company

10%

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	8
Large Enterprise	18

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	6
Large Enterprise	38

Questions from the Community

What do you like most about JAMS?

I find the historical tracking feature of JAMS invaluable for reviewing past events.

See all answers

What is your experience regarding pricing and costs for JAMS?

They recently switched to subscription-based pricing, which increased. The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.

See all answers

What needs improvement with JAMS?

As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functioning properly. From the past three years, it has remained the same, but sometim...

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Comparisons

Control-M vs JAMS

Compared 18% of the time

Redwood RunMyJobs vs JAMS

Compared 10% of the time

AutoSys Workload Automation vs JAMS

Compared 9% of the time

Stonebranch vs JAMS

Compared 9% of the time

ActiveBatch by Redwood vs JAMS

Compared 4% of the time

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MuleSoft Anypoint Platform vs Tidal by Redwood

Compared 23% of the time

Control-M vs Tidal by Redwood

Compared 13% of the time

Automic Automation vs Tidal by Redwood

Compared 8% of the time

Redwood RunMyJobs vs Tidal by Redwood

Compared 7% of the time

OpCon vs Tidal by Redwood

Compared 2% of the time

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Product Reports

Buyer's Guide

JAMS

January 2026

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Buyer's Guide

Tidal by Redwood

January 2026

Download Tidal by Redwood product report

Also Known As

No data available

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

Interactive Demo

JAMS Software

Demo not available

Tidal Software by Redwood

Overview

JAMS is an automation and job scheduling solution designed for workflow optimization, catering to businesses large and small with flexible licensing and integration options.

Offering both Core and Advanced packages, JAMS supports a range of environments from small teams to large-scale operations. Its standout features include integration with platforms like PowerShell, SQL, and SAP, coupled with capabilities such as dependency management and natural language scheduling. JAMS simplifies job management, centralizes workflows, and boosts productivity with its robust automation features. Customizable workflows and insightful logging make it adaptable for diverse needs, supported by responsive customer service ensuring seamless operations.

What are JAMS's key features?

Automation & Scheduling: Flexible automation helps manage complex job schedules efficiently.
Integration: Connects seamlessly with platforms like SQL Server, SAP, and Python for diverse applications.
Centralized Job Management: A unified interface for handling thousands of jobs daily.
Dependency Management: Supports complex workflows with efficient dependency tracking.
Insightful Logging: Provides detailed logs and notifications for precise task execution.

What benefits should users look for in JAMS reviews?

Enhanced Productivity: Automates repetitive tasks, freeing up resources for strategic initiatives.
Scalability: Flexible licensing models grow with business size and needs.
Efficient Workflow Automation: Streamlines job orchestration across environments.
Responsive Support: Helps ensure smooth operations with quick troubleshooting.

In industries, JAMS is employed for automating workflows and managing batch jobs. Organizations utilize it for SSIS, SQL Server tasks, file transfers, and integrating with vendor systems, achieving efficient file automation and data management. Scheduler enables precise execution of thousands of tasks daily, enhancing operational efficiency.

JAMS Software

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Tidal Software by Redwood

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital

Information Not Available

Buyer's Guide

JAMS vs. Tidal by Redwood

January 2026

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