JAMS vs Tidal by Redwood comparison

JAMS Software and Tidal Software by Redwood are both solutions in the Workload Automation category. JAMS Software is ranked #4 with an average rating of 8.4, while Tidal Software by Redwood is ranked #11 with an average rating of 9.2. JAMS Software holds a 1.9% mindshare in WA, compared to Tidal Software by Redwood’s 4.6% mindshare. Additionally, 97% of JAMS Software users are willing to recommend the solution, compared to 97% of Tidal Software by Redwood users who would recommend it.

JAMS

Read 35 JAMS reviews

1,828 Views
1,828 Comparison Views

97% willing to recommend

Tidal by Redwood

Read 37 Tidal by Redwood reviews

2,380 Views
2,356 Comparison Views

97% willing to recommend

JAMS

Tidal by Redwood

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 8, 2025

Tidal by Redwood and JAMS compete in the workload automation category, with Tidal having the upper hand in scalability and cost management, whereas JAMS excels in natural language job scheduling.

Features: Tidal by Redwood features a robust calendaring system with cross-platform job execution, fiscal and regional calendar support, and advanced job scheduling. JAMS offers natural language job scheduling, integration with PowerShell, and extensive operating system support.

Room for Improvement: Tidal by Redwood could enhance its user experience and simplify its learning curve, improve its interface, enhance the Transporter tool, and monitoring functionalities. JAMS would benefit from better search functionality, a web-based interface, and improved exception handling without custom coding.

Ease of Deployment and Customer Service: Both systems are primarily deployed on-premises, with support for private and hybrid clouds. Tidal's technical support has improved post-acquisition by STA from Cisco, whereas JAMS is praised for its North American support, though it needs improvements outside this region.

Pricing and ROI: Tidal by Redwood offers flexible licensing for variable job scheduling needs, with competitive pricing. JAMS provides value through unlimited licensing, beneficial for scalability, with lower costs compared to Control-M and Tivoli.

To learn more, read our detailed JAMS vs. Tidal by Redwood Report (Updated: July 2025).

Buyer's Guide

JAMS vs. Tidal by Redwood

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

JAMS

Ranking in Workload Automation

4th

Average Rating

8.8

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Tidal by Redwood

Ranking in Workload Automation

11th

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Workload Automation category, the mindshare of JAMS is 1.9%, up from 1.4% compared to the previous year. The mindshare of Tidal by Redwood is 4.6%, up from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation

Featured Reviews

Patrick Norton

Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees

Support has been among the most helpful and knowledgeable we've ever worked with but performance monitoring needs improvement

The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me. JAMS has some quirks. It has a bit of a learning curve. Some exceptions are not intuitive, such as when a job is terminated due to exceeding its defined runaway time limit. This generates a misleading exception message that is difficult for new users to understand and requires experience to interpret correctly. Stalled jobs present a unique challenge, particularly when pushing a system like JAMS version six to its limits. While rare, these instances occur when jobs become unresponsive despite appearing in API queries but not in the monitoring console. Although workarounds exist, they highlight the need for improved native monitoring capabilities within JAMS. Currently, the system assumes flawless operation, necessitating supplemental monitoring tools to detect issues like excessive pending or stalled jobs, ensuring timely intervention by our teams.

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Steve Mikula

IT Scheduling Manager at Paychex, Inc.

Very reliable processing engine, and scheduling is flawless—crucial elements in our financial transaction processing

Because we've been on it for 20 years, it's pretty easy for us to automate jobs with Tidal at this point. It has become second nature. It's pretty simplistic to set up and get going, although there are different levels of complexity you can have within the product. It depends on how simple you want to keep it. If you just keep it: Job A, Job B, Job C, Job D, that becomes pretty simple. But when you start integrating some complex calendars that use sub-calendars—and you can go three, four, or five deep to set up schedules—it becomes more complicated. The beauty of it is you can go as deep as you need to. We can get really complex or we can keep it simple. We have some use cases for both scenarios. The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring. We are a financial company, we move billions of dollars a day, and if we don't have our transactions processed in a timely manner we can be penalized and our clients can be penalized. It can have a serious financial impact.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."

"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."

"I find the historical tracking feature of JAMS invaluable for reviewing past events."

"Being able to create a series of chained jobs, which are basically linked jobs is valuable."

"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."

"It makes everything that we want to do so much easier. We have had a number of instances in the past where we have had developers who have been working on a project, and even though we have had JAMS for all these years, they will create some SQL Server Agent job, or something like that, to run a task. When it is in code review and development is complete, the question always comes around, "Can JAMS do this?" The answer has always been, "Yes." Pretty much anything we have ever developed could be run by JAMS."

"JAMS has helped save IT staff time by automating tasks previously performed with scripts, and its scheduling feature has been particularly useful."

"The feature or capability to import a job is most valuable. We can import an existing job from different platforms, and all the configurations get migrated as well without modifying the code, job schedule, etc."

More JAMS pros

"The job dependency is something that you cannot have in a regular, simple cron job or simple scheduler dependency. The event-driven jobs are core for us, as we really need that. Therefore, we really need Tidal with its ability to run thousands of jobs per day."

"We use the solution for cross-platform, cross-application workloads. The solution’s ability to manage and monitor these workloads is very easy and accurate. We have file dependencies for running jobs. The job does not start until a file exists on a completely different server, then where the job will run. So, it is cross systems."

"Tidal Automation offers extensive monitoring and reporting features that let users keep track of the status of their workflows and quickly spot any problems."

"One of the most useful features is being able to set up a schedule and create dependencies. The calendar can kick off processes at certain times, based on dependencies that you specify, like time, or whether another process has finished. Dependencies are the most useful thing."

"Tidal helps administrators and users to see the information that is relevant to them in that single pane of glass. They can see jobs running, they can see job history, and they can see job progression. If you look at alternatives like Airflow and clouds, you'd have to design your own UI to monitor the progress of the different jobs that you've created in Airflow. So Tidal is huge for us."

"The first, big thing that we got out of using Tidal Workload Automation was having a centralized view of the status of all of our batch processes across all these systems... We can look into the schedule at any given time and see if things are running on track or if they are falling behind. We can also see if something failed."

"Tidal integrates with other third-party systems, which makes it easy to connect and exchange data."

"We had a number of different schedulers in this organization and we've been porting everything that was running out of these other, unrelated schedulers into this scheduler. That has afforded us the ability to set up direct dependencies between processes that couldn't talk to one another before. Over the 15 years, we've definitely gained a lot from that. What had been manual controls have become automated controls..."

More Tidal by Redwood pros

Cons

"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."

"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."

"The UI could be better. There were some things that were not quite intuitive, such as the search tool. When we tried to search for jobs, we had to clear the entire search and then go in and enter the new search query. That's something that wasn't intuitive for a new user."

"All my machines at work are Macs. JAMS client is a Windows-based thing. It is all built on .NET, which makes perfect sense. However, that means in order for me to access it, I need to connect to a VPN, then log onto one of our Azure VMs in order to access the JAMS client. This is fine, but if for some reason I am unable to do so, it would be nice to be able to have a web-based JAMS client that has all the exact same functionality in it. There are probably a whole bunch of disadvantages that you would get with that as well, but that is definitely something that would make life easier in a few cases."

"JAMS has built-in reporting. I've never really used it. I tried using it a few years ago and I couldn't figure it out. It was wonky. It could be improved upon."

"We have had a lot of people working from home who can't always connect to the JAMS server. We use VPN, as most companies do, and we have it set up so that everybody can access the JAMS server. But many times, our people cannot access it... JAMS could do a better job of telling you what the problem is when you try to log in to the server."

"I would like a simple web interface that I could give to my team to go in and kill jobs or see why jobs died so that we don't have to drill down deeper into the application and know everything about it. It would be good to have a really clean web engine that would say here are the jobs running. We can then click to see the time running and whether any of them fails and other similar things. I know they have one, but it's not very simplistic."

"Sometimes the UI is not the most responsive I've ever used. But because it does its job, I don't complain."

More JAMS cons

"The user interface is the place that needs the most work. If and when we find issues with the product, they are usually in that area. If I had to choose, that's where I'd want issues, as opposed to in the engine. But the UI is average. It's a little sluggish at times and there are some bugs in it."

"From an administrative point of view, I wouldn't give really high marks to the solution. I actually entertained getting the JAWS application at one point. One of the shortcomings with the scheduler is the reporting capabilities. At least at the time, JAWS was the best that they had for a third-party integration. I think they've got things in the pipeline to help alleviate that gap."

"Tidal Automation could be further integrated with other systems used in the operation of tidal energy systems, such as weather forecasting tools, energy management systems, or asset management software."

"The biggest improvement they need to work on is doing better QA checks before they release new patches and service packs. We do find that you can't trust getting the new product right away, as they have to get some bug fixes out. They do tend to have some bugs in the first iteration."

"Initially, it is complicated to understand the functionalities as there is limited product documentation."

"One area for improvement is the command-line interface and the API to bulk-load jobs. It's a little bit kludgy, but we still manage without it. They're working on it and it's getting better all the time. In addition, the documentation for their API for creating jobs needs to be updated. It's a bit of a learning curve."

"The UI might have the potential to provide a more polished and user-centric encounter, promoting seamless engagements and simplifying the navigation process for individuals interacting with the software."

"I would like more involvement with the cloud."

More Tidal by Redwood cons

Pricing and Cost Advice

"The product is reasonably priced, and we don't have any add-ons."

"This is a good product at a fair price."

"There are no additional costs other than the license for Fortra's JAMS which is affordable."

"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."

"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."

"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."

"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."

"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."

More JAMS pricing and cost advice

"Our annual maintenance cost is competitive for what we have and what they do."

"The solution’s licensing model in terms of its flexibility and transparency regarding costs is pretty good. A person can buy the license, and if you decide to stop support, you can do that but still have the product. So, it's not like you're paying constantly to keep that license alive. Certainly, you want to keep support going too. Once you buy it, you own it. It's not like I have to keep paying somebody to keep using it."

"Right now, we are in a good position with the licensing model that we have with the Tidal vendor. So, we won't have any issues. even if we double in our current production. Initially, Tidal provided us some specs where if you have these number of jobs, then you come under this category. They usually provide a range of jobs from 2,000 to 10,000. You can use these specs for your infrastructure. Whether you have 2,000 or 8,000 jobs, Tidal should support it."

"Our yearly licensing costs are between $10,000 to $20,000. They have always been reasonable with us. I like that non-production licensing is about half the cost of production licensing. Licensing is by adapter typically. We have had scenarios where we have had to take an adapter from one environment to another, and they've allowed us to do that. They have made it a very reasonable process. There's definitely a feeling that they will work with you."

"The licensing model's flexibility is awesome. The way it's licensed for us is that it's licensed per master and then per agent. We have an enterprise agreement, so we have unlimited agents, and we have it on 500 devices."

"We pay maintenance annually through Blue House of about $9,000. That's for our two environments: production and test."

"We are satisfied with the pricing of Tidal. It's in the moderate range and it feels very achievable for us."

"BMC is really expensive. The other solutions are about the same price. I think Tidal is even cheaper than the others, such as CA, Stonebranch, and JAMS."

More Tidal by Redwood pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

12%

Healthcare Company

Manufacturing Company

Financial Services Firm

18%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about JAMS?

I find the historical tracking feature of JAMS invaluable for reviewing past events.

See all answers

What is your experience regarding pricing and costs for JAMS?

They recently switched to subscription-based pricing, which increased. The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.

See all answers

What needs improvement with JAMS?

A major improvement would be the integration of AI to help us accomplish various tasks. AI could assist in simplifying operations and could potentially enhance the tool's capabilities.

See all answers

What do you like most about Tidal Automation?

Tidal Automation by Redwood is a user-friendly solution.

See all answers

What is your experience regarding pricing and costs for Tidal Automation?

The price is reasonable in terms of the product’s functionality.

See all answers

What needs improvement with Tidal Automation?

Initially, it is complicated to understand the functionalities as there is limited product documentation. The setup and configuration of the software is a bit complicated. Providing the training vi...

See all answers

Comparisons

Control-M vs JAMS

Compared 18% of the time

Redwood RunMyJobs vs JAMS

Compared 13% of the time

AutoSys Workload Automation vs JAMS

Compared 13% of the time

Stonebranch vs JAMS

Compared 9% of the time

Amazon Managed Workflows for Apache Airflow vs JAMS

Compared 8% of the time

More JAMS Competitors

MuleSoft Anypoint Platform vs Tidal by Redwood

Compared 31% of the time

Control-M vs Tidal by Redwood

Compared 20% of the time

Automic Automation vs Tidal by Redwood

Compared 9% of the time

Redwood RunMyJobs vs Tidal by Redwood

Compared 9% of the time

AutoSys Workload Automation vs Tidal by Redwood

Compared 8% of the time

More Tidal by Redwood Competitors

Product Reports

Buyer's Guide

JAMS

August 2025

Download JAMS product report

Buyer's Guide

Tidal by Redwood

July 2025

Download Tidal by Redwood product report

Also Known As

No data available

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

Interactive Demo

JAMS Software

Demo not available

Tidal Software by Redwood

Overview

JAMS offers efficient automation and scheduling with strong capabilities in planning, dependency management, and multi-platform support. Its intuitive interface and robust tools assist in managing complex workflows for enhanced resource allocation.

JAMS stands out for its blend of automation and scheduling capabilities, making it suitable for handling complex workflows across platforms. Its features such as batch scheduling, natural language scheduling, and interactive agents promote seamless integration with other tools like PowerShell. The focus on metrics and notifications ensures users are informed about operational efficiency enhancements. While JAMS is effective in many areas, users report a need for improved simulation for termination processes and a more intuitive client setup. They see potential in enhanced search functions, better exception handling, and greater transparency in custom execution. The current setup challenges like disappearing options and mobile accessibility can affect user satisfaction. Including a fully web-based client and improving documentation could add value.

What are JAMS' key features?

Planning and Scheduling: Coordinates workflows efficiently with advanced scheduling techniques.
Dependency Management: Ensures seamless operation by managing inter-task dependencies.
Interactive Agents: Integrates with PowerShell and other tools to enhance automation.
Natural Language Scheduling: Simplifies job creation with intuitive language use.
Multi-Platform Flexibility: Operates across diverse environments ensuring robust performance.

What benefits should users consider?

Operational Efficiency: Reduction in manual oversight with robust scheduling and integration tools.
Resource Allocation: Efficient management of workflows across multiple timeframes and platforms.
User Satisfaction: Seamless user experience with intuitive interfaces and integration capabilities.
Visibility: Centralized management provides comprehensive oversight over tasks.

Organizations using JAMS for workflow and batch job automation leverage its capabilities for SSIS, SQL procedures, and Python scripts. JAMS supports file automation and managed file transfers across environments like AWS and Azure. Users employ JAMS for data management, reporting, and integration tasks, including handling holiday-aware scheduling for improved task coordination.

JAMS Software

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Tidal Software by Redwood

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital

Information Not Available

Buyer's Guide

JAMS vs. Tidal by Redwood

July 2025

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