

Tidal by Redwood and JAMS compete in the enterprise scheduling and workload automation space. Tidal appears to excel more due to its superior calendaring features and user permission segmentation, whereas JAMS stands out for its interactive agents and natural language scheduling.
Features: Tidal offers robust scheduling features with advanced job dependencies, cross-platform scheduling, and sophisticated calendaring systems that accommodate complex scheduling needs. It focuses on user permissions and error handling, making it suitable for intricate scheduling environments. JAMS provides extensive natural language scheduling capabilities, highly adaptable interactive agents, and strong integration capabilities, efficiently handling complex workflows and exceptions.
Room for Improvement: Tidal could improve its reporting capabilities, user experience, and monitoring features. Users also want better integration for cloud services and a more intuitive interface. JAMS users point out the need for enhanced global search features, more comprehensive native monitoring tools, and a web-based client for better accessibility.
Ease of Deployment and Customer Service: Tidal and JAMS both offer flexible deployment options, including on-premises, private, hybrid, and public cloud setups. Tidal's customer support has improved considerably since its move from Cisco, emphasizing responsiveness and customer-driven service. JAMS is reputed for excellent technical support and clarity in licensing agreements, maintaining a consistent reputation for strong customer service.
Pricing and ROI: Tidal by Redwood provides transparent and predictable pricing with flexible enterprise agreements, catering to varying needs and ensuring positive ROI through effective resource management and scalability. JAMS is cost-effective, appealing for environments requiring unlimited licensing without escalating costs. Both solutions offer good ROI by streamlining processes and reducing manual workload, with Tidal offering flexibility in licensing models, while JAMS provides competitive pricing for large-scale deployments.
| Product | Market Share (%) |
|---|---|
| JAMS | 2.6% |
| Tidal by Redwood | 4.6% |
| Other | 92.8% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 8 |
| Large Enterprise | 18 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 6 |
| Large Enterprise | 38 |
JAMS is an automation and job scheduling solution designed for workflow optimization, catering to businesses large and small with flexible licensing and integration options.
Offering both Core and Advanced packages, JAMS supports a range of environments from small teams to large-scale operations. Its standout features include integration with platforms like PowerShell, SQL, and SAP, coupled with capabilities such as dependency management and natural language scheduling. JAMS simplifies job management, centralizes workflows, and boosts productivity with its robust automation features. Customizable workflows and insightful logging make it adaptable for diverse needs, supported by responsive customer service ensuring seamless operations.
What are JAMS's key features?In industries, JAMS is employed for automating workflows and managing batch jobs. Organizations utilize it for SSIS, SQL Server tasks, file transfers, and integrating with vendor systems, achieving efficient file automation and data management. Scheduler enables precise execution of thousands of tasks daily, enhancing operational efficiency.
Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.
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