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JAMS vs Tidal by Redwood comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
No ranking in other categories
Tidal by Redwood
Ranking in Workload Automation
19th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Workload Automation category, the mindshare of JAMS is 2.8%, up from 1.8% compared to the previous year. The mindshare of Tidal by Redwood is 4.6%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Mindshare Distribution
ProductMindshare (%)
JAMS2.8%
Tidal by Redwood4.6%
Other92.6%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
JG
Batch Production Manager at a consultancy with 201-500 employees
Its versatility, ease of use, scalability, and cost-effectiveness make it a 10/10 and the best of the breed
The company is not really big. One of the areas that they are working on is improving the process of migrating jobs from the lower environment to the upper environment. They had used a tool called Transporter, which was a little difficult to use, but they've now released a new tool in August, which I've not yet used, to do that. It's probably called Repository or something like that, but it's a tool for migrating jobs from the lower environment to the upper environment. That's where they needed to improve, and it looks like they may have, but I haven't tried the tool yet. They can do better reporting in terms of production statistics reporting.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."
"JAMS has helped save IT staff time by automating tasks previously performed with scripts, and its scheduling feature has been particularly useful."
"The user-friendly and adaptable scheduler allows us to manage various scheduling scenarios."
"The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven."
"The feature or capability to import a job is most valuable. We can import an existing job from different platforms, and all the configurations get migrated as well without modifying the code, job schedule, etc."
"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."
"The dashboard is intuitive."
"The product is easy to use."
"We use the solution for cross-platform and cross-application workloads. That's one of the core reasons we chose it. It's one of a few things in the industry that can be used for cross-platform integration."
"Tidal helps administrators and users to see the information that is relevant to them in that single pane of glass. They can see jobs running, they can see job history, and they can see job progression. If you look at alternatives like Airflow and clouds, you'd have to design your own UI to monitor the progress of the different jobs that you've created in Airflow. So Tidal is huge for us."
"The most valuable feature is the job scheduler, where you can schedule thousands of jobs to execute at specific times."
"From a management standpoint, when using the solution for cross-platform, cross-application workloads, I've never had a problem with the application. It's very interactive, especially with the different security levels that they offer."
"Tidal Automation by Redwood is a user-friendly solution."
"Tidal Automation’s most valuable feature is customization. It can work and connect with any app."
"Tidal Automation offers extensive monitoring and reporting features that let users keep track of the status of their workflows and quickly spot any problems."
"With other tools, you do not have the ability to schedule jobs on their own. You need to create a group and then assign everything to that group. Only then will the job be able to execute. In Tidal, you can schedule a single job and there is no need to create a group. That's what I like the most."
 

Cons

"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"As an admin, I would like to have a web-based GUI instead of a client application that we have to install on our PCs."
"I would like a simple web interface that I could give to my team to go in and kill jobs or see why jobs died so that we don't have to drill down deeper into the application and know everything about it. It would be good to have a really clean web engine that would say here are the jobs running. We can then click to see the time running and whether any of them fails and other similar things. I know they have one, but it's not very simplistic."
"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."
"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."
"JAMS doesn't allow us to implement SOC controls. We are a company that trades stocks on the New York Stock Exchange, so all our transactions are audited. It has a feature that saves the file for only a month but doesn't segregate the data between finance and SOC-related compliance."
"For scalability, I would rate it as seven because when we have a huge volume, sometimes the tool is not so responsive."
"When looking at a folder in JAMS with many jobs, it would be good to have better information in the list display of what's inside those jobs. We get some information, but other important details are missing."
"The software's performance and scalability could be improved, particularly when dealing with large-scale workloads or complex business processes."
"I don't know if Tidal wants to get into the business of monitoring long-running jobs, but that could be a feature for the future: a job launching and monitoring tool. Using Tidal for monitoring doesn't seem like a good fit, but if they could offer something that did that as an add-on or include it, it might be helpful."
"One of the weaknesses of the product is, when something happens, it's difficult to find out the root cause. There are a lot of logs you can take a look at in Tidal. Sometimes, they are useful, but other times, they're not. That is mostly relegated to the administrative team. Users for the most part don't see that and don't know anything about that. They just know they have a problem, then it's up to the administrative team to see what happened and figure out the problem."
"Some users have complained that the initial setup process is complicated and time-consuming, while others have suggested that the software could offer more freedom in customizing processes."
"With the client, we have had certain issues. The user interface for Tidal is a little slow. A lot of people would love this tool if they had a faster user interface. The drill-down functionality should be much quicker than what it is pulling out now. If I fill out some data, then it takes awhile to get that data back onto the screen. It's not as fast as we were expecting."
"The solution needs more advanced reporting and data visualization capabilities to enable deeper analysis of job performance and trends."
"I would like more involvement with the cloud."
"The biggest improvement they need to work on is doing better QA checks before they release new patches and service packs. We do find that you can't trust getting the new product right away, as they have to get some bug fixes out. They do tend to have some bugs in the first iteration."
 

Pricing and Cost Advice

"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"There are no additional costs other than the license for Fortra's JAMS which is affordable."
"JAMS is close to the lower end of the pricing models for enterprise scheduling solutions. They are much cheaper than Control-M, as well as some other products that I've used. I also don't know of another solution where you can actually get true, unlimited licensing, where you can have as many instances and as many agents as you want."
"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."
"For what it does, the product is priced very well."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"The solution has no hidden costs. It helps me to plan forward into the future. I know that I can add another 100 or a thousand jobs, and that's how much it will cost me today."
"The licensing model's flexibility is awesome. The way it's licensed for us is that it's licensed per master and then per agent. We have an enterprise agreement, so we have unlimited agents, and we have it on 500 devices."
"BMC is really expensive. The other solutions are about the same price. I think Tidal is even cheaper than the others, such as CA, Stonebranch, and JAMS."
"Tidal is a low-cost tool and not expensive in comparison to other tools."
"We pay maintenance annually through Blue House of about $9,000. That's for our two environments: production and test."
"This solution is a bit expensive in the current world where everybody is trying to cut down on certain things."
"Our licensing model for Tidal is on an annual basis. It is very good and works well for us. Tidal's licensing is very transparent and simple. It lets you know, for the amount you use, that's the price that you pay. So, we buy X number of licenses, and we know that this is where we are. I'm very happy with that. I saw the licensing modules on other platforms, and I didn't like them. Other companies and solutions would calculate the connections, adapters, and instances. I think that's the reason that BMC was pretty expensive: They just didn't understand what our needs are."
"We are satisfied with the pricing of Tidal. It's in the moderate range and it feels very achievable for us."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
10%
Computer Software Company
9%
Healthcare Company
5%
Financial Services Firm
14%
Computer Software Company
9%
Manufacturing Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise8
Large Enterprise19
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise6
Large Enterprise38
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
My thoughts on the pricing of JAMS are that I won't say it is cheap, but it is cost-efficient, and that should be acceptable.
What needs improvement with JAMS?
An area that has room for improvement is related to the AWS RDS and database part, where they said that is in progress and they will be bringing it in the new version. It is handling the database i...
Ask a question
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Also Known As

No data available
Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler
 

Interactive Demo

 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Information Not Available
Find out what your peers are saying about JAMS vs. Tidal by Redwood and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.