Executive SummaryUpdated on Nov 3, 2024
Juniper EX Series Ethernet Switches and MikroTik Cloud Router Switch compete in the networking solutions category. While Juniper holds an advantage in high-performance features appealing to larger enterprises, MikroTik provides cost-effective options for smaller businesses.
Features: Juniper EX Series Ethernet Switches are equipped with advanced capabilities like Virtual Chassis, SDN integration, and 5G readiness. These switches offer high processing speed and flexibility with their Junos OS, notable for its rollback feature and strong security. On the other hand, MikroTik Cloud Router Switch focuses on advanced routing configurations, affordability, and a user-friendly setup. MikroTik offers features such as flexible VLAN handling, simplicity in setup, and reliable performance, making it suitable for small to medium businesses.
Room for Improvement: Users of Juniper EX Series highlight areas for improvement including high pricing, occasional stability issues, and costly licensing and support systems. There's also a call for better integration with modern technologies like software-defined networking. For MikroTik Cloud Router Switch, there is feedback around the need for enhanced documentation, better integrated security features, improved technical support, and stability improvements.
Ease of Deployment and Customer Service: Juniper EX Series are predominantly deployed in on-premises environments with hybrid cloud capabilities, indicating robust use in enterprises. However, customer service receives mixed feedback, praised for its knowledge and support but criticized for accessibility in some regions. MikroTik Cloud Router Switch offers easy deployment mostly in on-premises and public cloud environments, catering well to smaller businesses. Their customer service is satisfactory, although there are requests for more localized support options.
Pricing and ROI: Juniper EX Series Switches are considered more affordable compared to competitors like Cisco due to their long-term ROI potential, stable performance, and lower maintenance costs despite higher initial setup costs. MikroTik Cloud Router Switch, however, provides exceptional cost-effectiveness with low upfront expenses and no recurring licensing fees, attracting small to medium organizations aiming for economical solutions without sacrificing essential features.
