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Kaspersky Security for Internet Gateway vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Kaspersky Security for Inte...
Ranking in Secure Web Gateways (SWG)
17th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Zscaler Internet Access
Ranking in Secure Web Gateways (SWG)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
56
Ranking in other categories
Internet Security (2nd)
 

Mindshare comparison

As of August 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.1%, up from 1.8% compared to the previous year. The mindshare of Kaspersky Security for Internet Gateway is 0.6%, up from 0.4% compared to the previous year. The mindshare of Zscaler Internet Access is 14.5%, down from 17.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Teeranun Srihong - PeerSpot reviewer
Schedule the timing for the kids to get onto the internet and easy to use
In different locations, they're priced differently, but that's mainly marketing rather than the product features. I managed to get a cheaper one, so I'm fine with that. Maybe they have too many packages. It's very difficult to differentiate among their own packages. They should have guidance on how the customer would decide. Kaspersky do has some information, but to me, it's not explanatory. Moreover, people are getting internet smart homes and all that. So total security that would cover all those would be good. We have all the connected devices right now. I'm not sure how they're gonna do it, but having a way to help me scan and expose vulnerabilities on those devices would be great. Right now, it protects the PCs, not the IP cameras that we use. And all those things in your home are connected. I don't see that. Maybe I'm not aware if they have any offering, but they probably should think about it. So, I would like to have total coverage for the individual household that would include all of the connected devices.
AshwaniTyagi - PeerSpot reviewer
Offers good reliability and availability to users
Sometimes, cost is one component that customers complain about, especially if they compare it with some of its competitors. Zscaler's pricing seems to be a bit on the higher side. I think the pricing model is also something that the tool can probably look into to optimize or improve for the customer so that it can be a competitive tool commercially. The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"iboss is among the few products providing inline filtering where no application is needed on the device."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"Its initial setup was straightforward."
"The console is cloud-based, which is something I really appreciate."
"It was a very easy product to install. It can be deployed very fast."
"I would recommend it to others as it's easy to use."
"When it comes to threat detection, it is very strict with file downloads and uploads. It sends reports and quarantines suspicious files."
"The most valuable feature of Kaspersky Security for Internet Gateway is the antivirus."
"The most valuable features of the solution are the antivirus and child protection features."
"The most valuable aspect for me is the user-friendly interface."
"The password thing is very good, and the overall URL protection."
"The scanning feature is impressive, because they do not introduce a big latency to the traffic."
"The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users."
"The solution’s customer service is good."
"It is easy to set up the solution."
"The most valuable feature is the ability to drop packets."
"There is no lag in service when accessing the internet."
"The policies are very intuitive and easy to configure, with very little possibility of messing things up."
"One on the main benefits is protection all time from anywhere."
 

Cons

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"Sometimes, obviously, there are bugs."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"The dashboards for local use could be better."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"The initial setup of Kaspersky Security for Internet Gateway is complex. The full deployment took approximately two weeks."
"In different locations, they're priced differently, but that's mainly marketing rather than the product features."
"The customer support of the product is an area with shortcomings where improvements are required."
"There is room for improvement in terms of the pricing."
"I believe the absence of a procedure is the main issue."
"It might be helpful to have notifications on mobile devices, especially if the same browser profile is used on both mobile and laptop."
"The interface for administration could be better. They should upgrade the management portal."
"We'd like to have more plugins and integration."
"Cloud App’s database should be improved."
"The deployment process of Zscaler Cloud Connector needs to be more user-friendly."
"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem."
"They should enhance the audit reporting feature."
"Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs."
"The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The overall pricing for iboss is very competitive and transparent."
"I am okay with the pricing."
"I would rate the pricing a seven out of ten, with ten being very expensive and one being cheap. It's neither too cheap nor too expensive."
"It is expensive."
"The cost is relatively high, and as a licensed product, there are restrictions on the number of users permitted per license."
"I rate the product's price an eight on a scale of one to ten, where one is very cheap, and ten is very expensive."
"Personal computer licenses can be expensive if you were to scale the solution extensively. However, large companies will most likely use Endpoint solutions and not this one."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"The pricing is fair based on its competitive market."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"Zscaler is transparent about its pricing model."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"The price is competitive. It's not cheap and it's not expensive."
"The price of Zscaler Internet Access should improve, it is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
6%
No data available
Computer Software Company
16%
Manufacturing Company
12%
Financial Services Firm
9%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What is your experience regarding pricing and costs for Kaspersky Security for Internet Gateway?
I would rate the pricing a six out of ten, with one being very cheap and ten being very expensive. I'm fine with the ...
What is your primary use case for Kaspersky Security for Internet Gateway?
It's just for protecting the PCs that I use in my home internet network and also to protect the data inside. It does ...
What advice do you have for others considering Kaspersky Security for Internet Gateway?
My recommendation: First, others need to make sure they understand the type of security they want. There are so many ...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

iBoss Cloud Platform
No data available
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Tael, Insolar, Goods.ru, Republic of Serbia
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Kaspersky Security for Internet Gateway vs. Zscaler Internet Access and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.