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Kentik vs ManageEngine OpManager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Kentik users benefit from reduced costs, enhanced security, and efficiency, simplifying renewal decisions due to significant perceived value.
Sentiment score
2.1
Users appreciate ManageEngine OpManager for ROI and efficiency, despite initial costs, due to improved uptime and alert responsiveness.
If we had, for example, a contracted capacity from Vivo of 50 GB and we were using 40, with Kentik we reduced this usage from 40 to 20.
Network Engineer at a media company with 51-200 employees
In production environments, especially for service providers on IP networks and data centers, Kentik helps in reducing the time to identify and resolve issues.
BDM at a comms service provider with 11-50 employees
I believe the return on investment has been mainly time savings in performing troubleshooting.
Network Analyst at a comms service provider with 501-1,000 employees
However, from a sales perspective, it's very challenging for the initial sale, and even renewals are tough when it comes to the price point.
Technical Solution Specialist at Crypto-gen
 

Customer Service

Sentiment score
6.6
Kentik's customer service is praised for proactive support, quick responses, strong communication, and effective issue identification and resolution.
Sentiment score
4.1
ManageEngine OpManager's customer service receives mixed reviews, with praise for promptness and criticism for escalation and language issues.
I have mostly used forums for any support needed because the setup is straightforward and the documentation is quite good.
BDM at a comms service provider with 11-50 employees
They have monthly calls and discuss the product roadmap with us to determine what is needed.
Network Engineer III at Fortanix
I would recommend a rating of ten out of ten for support.
Junior System Engineer at Corporate Projukti Limited
More support is needed, especially on weekends.
Deputy Director at a healthcare company with 5,001-10,000 employees
I would give nine points out of ten for ManageEngine OpManager's technical support.
Senior Engineer - Network & Security at Altria Consulting
 

Scalability Issues

Sentiment score
6.6
Kentik is highly scalable, effectively manages diverse network sizes, and simplifies scaling with Kubernetes integration, despite credit dependencies.
Sentiment score
4.5
ManageEngine OpManager is scalable, adaptable, supports large networks, but licensing and resource consumption may impact its performance.
Kentik's integration with Kubernetes makes scaling easier.
BDM at a comms service provider with 11-50 employees
Kentik's scalability is effective; the platform can handle these large volumes.
Network Analyst at a comms service provider with 501-1,000 employees
Kentik's scalability depends on how it is contracted.
Network Engineer at a media company with 51-200 employees
Scalability is needed more in automation and AI functionalities.
Deputy Director at a healthcare company with 5,001-10,000 employees
We can change the licenses for devices at any time to accommodate our needs.
Project engineer at IT Solution india private limited
 

Stability Issues

Sentiment score
8.1
Kentik users enjoy stable performance and reliability, with quick resolutions to occasional minor outages and bugs.
Sentiment score
5.7
ManageEngine OpManager is generally stable but faces occasional issues in large environments, including connectivity and memory problems.
In production, however, dimensioning of the underlying platforms is something to be mindful of.
BDM at a comms service provider with 11-50 employees
Based on stability, I would give Kentik a nine.
Network Engineer III at Fortanix
I can say it is so great for us because if we configure it with Flowspec, the orchestration that we use, which is Kentik, makes the decision and automatically forwards the traffic to another position that we have in our network, or outgoing that we use.
Telecomm Analyst at a tech company with 11-50 employees
 

Room For Improvement

Kentik users request better AI reliability, intuitive alerts, improved UX, simplified API, report customization, cost reduction, and detailed documentation.
ManageEngine OpManager needs better support, interface, pricing, customization, AI integration, and virtual deployment to match competitors.
More work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues.
BDM at a comms service provider with 11-50 employees
It needed to be a bit easier for new users and have slightly more customized reports.
Network Analyst at a comms service provider with 501-1,000 employees
Currently, the way I'm configuring it uses reactive alerts, which means alerts are triggered when an issue occurs. I would prefer more proactive alerts in the future.
Epicor Engineer at Sunway Group
If identifying the interface was easier, it would take less time to configure.
Junior System Engineer at Corporate Projukti Limited
There is a call for ManageEngine OpManager to scale better in automation and AI functionality.
Deputy Director at a healthcare company with 5,001-10,000 employees
Improving the after-sales support and learning materials for local engineers and partners to enhance their capacities and expertise.
Technical Solution Specialist at Crypto-gen
 

Setup Cost

Kentik offers competitive pricing with flexible contracts, though costs may vary by enterprise size and usage, requiring substantial budgets.
ManageEngine OpManager offers competitive and negotiable yearly pricing, perceived variably by users, with separate add-on costs.
The pricing is good and aligns with the market target.
Sales Manager at IFX NEtworks
Kentik’s pricing is competitive in the marketplace.
BDM at a comms service provider with 11-50 employees
Later, the prices are very high to maintain all the functionality blocks.
Network Engineer at a media company with 51-200 employees
Pricing for ManageEngine OpManager is good and negotiable with the distributor;
Senior Engineer - Network & Security at Altria Consulting
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
Technical Solution Specialist at Crypto-gen
Based on my experience and use case, the setup cost and price of ManageEngine OpManager is good.
Project engineer at IT Solution india private limited
 

Valuable Features

Kentik offers comprehensive network monitoring, real-time analytics, security insights, customizable dashboards, and automation for efficient network management.
ManageEngine OpManager is valued for network monitoring, user-friendly interface, customizable dashboards, proactive alerts, and comprehensive integration.
The best features that Kentik offers are the ability to identify traffic end-to-end and to know which transit is used, if it goes through any other transit, to see the entire flow, from the subscriber to the content provider and vice versa.
Network Engineer at a media company with 51-200 employees
This allows for better understanding of whether there is a critical ongoing case related to incoming traffic, such as a DDoS event, which is crucial for a service provider dealing with numerous customers.
Network Engineer at a comms service provider with 51-200 employees
Kentik has positively impacted our organization because when something happens, we use Kentik to analyze the problem and it brings us a faster solution to the problem, and the troubleshooting is clearer.
Telecomm Analyst at a tech company with 11-50 employees
The automated reporting back, which includes identifying the top list and trends, as well as session monitoring from the end user to server through routers and firewalls, provides exact issue notifications for network problems.
Deputy Director at a healthcare company with 5,001-10,000 employees
The biggest benefit of ManageEngine OpManager for our customers is centrally managing the users and assets of an organization, along with link management, bandwidth management, and similar functionalities.
Technical Solution Specialist at Crypto-gen
The alerts and the ability to restart services or computers or end devices in ManageEngine OpManager are what I find most valuable.
Project engineer at IT Solution india private limited
 

Categories and Ranking

Kentik
Ranking in Network Monitoring Software
13th
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (7th)
ManageEngine OpManager
Ranking in Network Monitoring Software
18th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of Kentik is 1.6%, up from 0.9% compared to the previous year. The mindshare of ManageEngine OpManager is 1.5%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Kentik1.6%
ManageEngine OpManager1.5%
Other96.9%
Network Monitoring Software
 

Featured Reviews

Gcecilio - PeerSpot reviewer
Network Engineer at a media company with 51-200 employees
Traffic insights have reduced transit costs and support secure, direct connections with providers
The best features that Kentik offers are the ability to identify traffic end-to-end and to know which transit is used, if it goes through any other transit, to see the entire flow, from the subscriber to the content provider and vice versa, from the content provider to the subscriber.I can also determine whether it is symmetric or asymmetric traffic, and if it goes through any provider that has some kind of bottleneck. That is very important. Regarding the security part, which is also possible to handle through Kentik, you can configure it in a way that makes the network more secure and reduces the amount of dirty traffic or attacks received. Kentik has had a high positive impact on my organization. Besides the cost reduction, it has been possible to perform troubleshooting more effectively, and also regarding DDoS-related attacks. In addition to cost reduction, we had a more reliable connection. Since the moment we identified that it was possible to have a direct connection with content providers like CDN77, Cloudflare, and Akamai, we established a direct connection there through a PNI with these content providers, making the network less dependent on an IP transit provider.
LA
Technical Solution Specialist at Crypto-gen
Has helped centrally manage users and assets while making operational tasks more efficient
The main drawback is there is less documentation available, both public documentation and partner-available documentation. The learning materials are very limited, and there is also a limitation of support SLA. It takes a huge amount of time to resolve certain issues when ManageEngine OpManager technical support gets involved. The expertise of support is limited. Reporting could be improved with more details. The content and richness can be improved on the reports. To make ManageEngine OpManager a better product, the first priority is improving the after-sales support and learning materials for local engineers and partners to enhance their capacities and expertise. The second priority is improving the product itself, including dashboards and reporting enrichment. Lastly, new feature adoption such as DLP or endpoint monitoring should be considered. Features that should be offered include DLP, Privileged User Access, data classification, and MDR. These are features that can be groomed around the MMS if properly configured.
report
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Top Industries

By visitors reading reviews
Comms Service Provider
15%
Financial Services Firm
12%
Media Company
9%
Construction Company
8%
Outsourcing Company
13%
Financial Services Firm
10%
Comms Service Provider
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise15
Large Enterprise27
 

Questions from the Community

What is your experience regarding pricing and costs for Kentik?
My experience with pricing, setup costs, and licensing has been limited because I was not responsible for that in my company, but I have spoken with my boss, and he reported that the licensing mode...
What needs improvement with Kentik?
Kentik can be improved by enhancing the alerting system, especially the way templates work and the hierarchy of these alerts.
What is your primary use case for Kentik?
My main use case for Kentik is as a network monitoring system and flow analysis tool. A specific example of how I use Kentik for network monitoring is monitoring devices or services that go down an...
What is your experience regarding pricing and costs for ManageEngine OpManager?
Based on my experience and use case, the setup cost and price of ManageEngine OpManager is good. However, if it were available in both on-premises and cloud versions, it would be more reliable for ...
What needs improvement with ManageEngine OpManager?
ManageEngine OpManager could improve by adding network device control capabilities. The control feature would be more helpful for our operations. Currently, there is no feature for controlling inte...
What is your primary use case for ManageEngine OpManager?
I am using ManageEngine OpManager for network and server reliability. We have multiple locations, so integrating all location devices in ManageEngine OpManager into one single console allows us to ...
 

Also Known As

No data available
OpManager
 

Overview

 

Sample Customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Find out what your peers are saying about Kentik vs. ManageEngine OpManager and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.