PRTG Network Monitor and Kentik compete in the network monitoring and traffic analysis category. While both offer valuable features, Kentik's advanced traffic insights provide a competitive advantage in detailed traffic flow analysis.
Features: PRTG Network Monitor is known for rapid deployment, scalability, and ease of setup, along with intuitive alarms and strong network-based monitoring. It efficiently alerts appropriate personnel to enhance customer satisfaction. Kentik shines in network traffic analysis with extensive data views and offers valuable DDoS detection, optimizing connectivity and troubleshooting.
Room for Improvement: PRTG Network Monitor could benefit from improved templates and advanced application monitoring features. Users mention issues with dashboards, licensing costs, and distributed monitoring on remote networks. Kentik users report that API usability and cost-effectiveness could be improved, along with enhancing alert actionability and integration with additional network tools.
Ease of Deployment and Customer Service: PRTG Network Monitor is appreciated for its straightforward setup, adaptable for on-premises and hybrid cloud environments, although support is primarily email-based. Kentik is user-friendly and typically deployed in private or on-premises setups, but its support mainly operates during European business hours, causing inconvenience for non-European users.
Pricing and ROI: PRTG Network Monitor provides a competitively priced solution with a free version beneficial for small environments. Its sensor-based pricing may increase costs for large, complex setups. Kentik's device and flow-based pricing is usually expensive but justified for its value in large networks. With a sensor-based pricing model, PRTG offers quicker ROI for cost-effective sensor use, while Kentik ensures ROI through its advanced and costly traffic management features.
In production environments, especially for service providers on IP networks and data centers, Kentik helps in reducing the time to identify and resolve issues.
I have mostly used forums for any support needed because the setup is straightforward and the documentation is quite good.
They have monthly calls and discuss the product roadmap with us to determine what is needed.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
The setup process is well-documented, making it easy to deploy.
Kentik's integration with Kubernetes makes scaling easier.
You can scale as many devices and tests as you want, but you should have a good number of credits in your accounts.
On a scale of one to ten, scalability is rated as 9.5.
You can install them in each network, even if they are not connected, and it works.
PRTG Network Monitor has the ability to scale and add new devices.
Based on stability, I would give Kentik a nine.
In production, however, dimensioning of the underlying platforms is something to be mindful of.
More work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues.
PRTG Network Monitor can sometimes be too detailed and cluttered at the beginning, making it heavy to use.
They previously had a perpetual model, which meant that you bought a license and if you missed the end of the time, it still worked; you just lost the possibility of some upgrades.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
Kentik’s pricing is competitive in the marketplace.
The pricing is good and aligns with the market target.
It's not too high, nor too low, but it's reasonable.
The prices are very high for PRTG Network Monitor.
Pricing is by the number of devices, not by sensor.
One of the most valuable features of Kentik, especially for service providers, is its ability to visualize all the BGP peering and the status of the BGP peering platform.
Overall, the ease of use and the fact that it meets client expectations are major positives.
Kentik is easy to use and set up.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational.
It is advantageous because it can be deployed on-premises.
Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.
With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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