No more typing reviews! Try our Samantha, our new voice AI agent.

Kentik vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Kentik users benefit from reduced costs, enhanced security, and efficiency, simplifying renewal decisions due to significant perceived value.
Sentiment score
6.6
PRTG Network Monitor enhances efficiency by reducing downtime, simplifying monitoring, improving resource allocation, and boosting IT productivity.
If we had, for example, a contracted capacity from Vivo of 50 GB and we were using 40, with Kentik we reduced this usage from 40 to 20.
Network Engineer at a media company with 51-200 employees
In production environments, especially for service providers on IP networks and data centers, Kentik helps in reducing the time to identify and resolve issues.
BDM at a comms service provider with 11-50 employees
I believe the return on investment has been mainly time savings in performing troubleshooting.
Network Analyst at a comms service provider with 201-500 employees
It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.
Network Manager at a financial services firm with 1,001-5,000 employees
After introducing PRTG Network Monitor, we have saved time, and it's easy for everybody to monitor everything.
Architect at a consultancy with 1-10 employees
The implementation reduced our employee resources from 20-25 to 5-6 employees.
Senior consultant at Cambridge Institute of Technology
 

Customer Service

Sentiment score
6.6
Kentik's customer service is praised for proactive support, quick responses, strong communication, and effective issue identification and resolution.
Sentiment score
6.7
PRTG Network Monitor's support is praised for knowledge but faces criticism for email-only contact and delayed response times.
I have mostly used forums for any support needed because the setup is straightforward and the documentation is quite good.
BDM at a comms service provider with 11-50 employees
They have monthly calls and discuss the product roadmap with us to determine what is needed.
Network Engineer III at Fortanix
They resolve our queries 24/7.
software engineer at Capgemini
The setup process is well-documented, making it easy to deploy.
Solutions Architect at Boch Systems Company Limited
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
IT Infrastructure Engineer at Atlas
 

Scalability Issues

Sentiment score
6.6
Kentik is highly scalable, effectively manages diverse network sizes, and simplifies scaling with Kubernetes integration, despite credit dependencies.
Sentiment score
7.4
PRTG Network Monitor offers easy scalability, efficient integration, and cost optimization for both small and large business infrastructures.
Kentik's integration with Kubernetes makes scaling easier.
BDM at a comms service provider with 11-50 employees
Kentik's scalability is effective; the platform can handle these large volumes.
Network Analyst at a comms service provider with 201-500 employees
Kentik's scalability depends on how it is contracted.
Network Engineer at a media company with 51-200 employees
On a scale of one to ten, scalability is rated as 9.5.
Solutions Architect at Boch Systems Company Limited
PRTG Network Monitor has the ability to scale and add new devices.
IT Infrastructure Engineer at Atlas
You can install them in each network, even if they are not connected, and it works.
IT Consultant at M-COM s.r.o
 

Stability Issues

Sentiment score
8.1
Kentik users enjoy stable performance and reliability, with quick resolutions to occasional minor outages and bugs.
Sentiment score
8.0
PRTG Network Monitor is reliable and stable, though performance issues may occur if exceeding probe limits or with manual refreshes.
In production, however, dimensioning of the underlying platforms is something to be mindful of.
BDM at a comms service provider with 11-50 employees
Based on stability, I would give Kentik a nine.
Network Engineer III at Fortanix
I can say it is so great for us because if we configure it with Flowspec, the orchestration that we use, which is Kentik, makes the decision and automatically forwards the traffic to another position that we have in our network, or outgoing that we use.
Telecomm Analyst at a tech company with 11-50 employees
We haven't needed vendor support for the last three years, which demonstrates the product's stability.
Network Manager at a financial services firm with 1,001-5,000 employees
PRTG Network Monitor is stable in my experience, and I have not encountered issues with crashes or downtime.
Associates at Mphasis
PRTG Network Monitor is very stable and requires low maintenance.
Software Engineer at Asahi Beverages
 

Room For Improvement

Kentik users request better AI reliability, intuitive alerts, improved UX, simplified API, report customization, cost reduction, and detailed documentation.
PRTG Network Monitor needs better database structure, customization, integrations, Unix support, mobile features, pricing, and sensor performance.
More work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues.
BDM at a comms service provider with 11-50 employees
It needed to be a bit easier for new users and have slightly more customized reports.
Network Analyst at a comms service provider with 201-500 employees
Currently, the way I'm configuring it uses reactive alerts, which means alerts are triggered when an issue occurs. I would prefer more proactive alerts in the future.
Epicor Engineer at Sunway Group
The initial auto-discovery added too many unnecessary sensors, so auto-discovery should only take the necessary sensors into consideration.
Senior consultant at Cambridge Institute of Technology
They need to improve application performance monitoring, error tracing mechanisms, and log management.
Solutions Architect at Boch Systems Company Limited
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
IT Infrastructure Engineer at Atlas
 

Setup Cost

Kentik offers competitive pricing with flexible contracts, though costs may vary by enterprise size and usage, requiring substantial budgets.
PRTG Network Monitor offers scalable pricing from free to premium, catering to various enterprise needs with flexible licensing options.
The pricing is good and aligns with the market target.
Sales Manager at IFX NEtworks
Kentik’s pricing is competitive in the marketplace.
BDM at a comms service provider with 11-50 employees
Later, the prices are very high to maintain all the functionality blocks.
Network Engineer at a media company with 51-200 employees
The licensing part is a recurring license for every year, which is very affordable, making PRTG Network Monitor budget-friendly.
software engineer at Capgemini
Pricing is by the number of devices, not by sensor.
Solutions Architect at Boch Systems Company Limited
The prices are very high for PRTG Network Monitor.
IT Infrastructure Engineer at Atlas
 

Valuable Features

Kentik offers comprehensive network monitoring, real-time analytics, security insights, customizable dashboards, and automation for efficient network management.
PRTG Network Monitor excels with real-time monitoring, customizable alerts, seamless integration, and comprehensive reports, enhancing efficiency and reducing downtime.
The best features that Kentik offers are the ability to identify traffic end-to-end and to know which transit is used, if it goes through any other transit, to see the entire flow, from the subscriber to the content provider and vice versa.
Network Engineer at a media company with 51-200 employees
This allows for better understanding of whether there is a critical ongoing case related to incoming traffic, such as a DDoS event, which is crucial for a service provider dealing with numerous customers.
Network Engineer at a comms service provider with 51-200 employees
Kentik has positively impacted our organization because when something happens, we use Kentik to analyze the problem and it brings us a faster solution to the problem, and the troubleshooting is clearer.
Telecomm Analyst at a tech company with 11-50 employees
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
IT Infrastructure Engineer at Atlas
PRTG Network Monitor has a good dashboard that shows each and every piece of information, so we can easily find out what is happening with the systems.
Architect at a consultancy with 1-10 employees
These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.
Software engineer at Bosch
 

Categories and Ranking

Kentik
Ranking in Network Monitoring Software
12th
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (7th)
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
IT Infrastructure Monitoring (5th), Cloud Monitoring Software (9th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Kentik is 1.7%, up from 0.8% compared to the previous year. The mindshare of PRTG Network Monitor is 2.6%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
PRTG Network Monitor2.6%
Kentik1.7%
Other95.7%
Network Monitoring Software
 

Featured Reviews

Gcecilio - PeerSpot reviewer
Network Engineer at a media company with 51-200 employees
Traffic insights have reduced transit costs and support secure, direct connections with providers
The best features that Kentik offers are the ability to identify traffic end-to-end and to know which transit is used, if it goes through any other transit, to see the entire flow, from the subscriber to the content provider and vice versa, from the content provider to the subscriber.I can also determine whether it is symmetric or asymmetric traffic, and if it goes through any provider that has some kind of bottleneck. That is very important. Regarding the security part, which is also possible to handle through Kentik, you can configure it in a way that makes the network more secure and reduces the amount of dirty traffic or attacks received. Kentik has had a high positive impact on my organization. Besides the cost reduction, it has been possible to perform troubleshooting more effectively, and also regarding DDoS-related attacks. In addition to cost reduction, we had a more reliable connection. Since the moment we identified that it was possible to have a direct connection with content providers like CDN77, Cloudflare, and Akamai, we established a direct connection there through a PNI with these content providers, making the network less dependent on an IP transit provider.
madhan kumar hs - PeerSpot reviewer
software engineer at Capgemini
Alerting precision has reduced incident response times and improved department-level network visibility
The auto-pause sensor during the maintenance window is good without any false alerts, and it prevents me from getting flooded with alerts during planned maintenance, helping department heads understand their own network usage better. It has reduced incident response time by giving clearer ownership of each alert, ensuring alerts go to the proper recipient. SNMP testers and auto-pause are among the best features of PRTG Network Monitor, which is particularly useful for different departments such as HR and finance, where alerts can be filtered accordingly. The alerting features and dashboard of PRTG Network Monitor are very helpful, especially in our industry. However, the dashboard can look cluttered on smaller screens, which is one negative aspect. PRTG Network Monitor has impacted us positively; we have stopped getting flooded with alerts during planned maintenance or unplanned outages. Compared to others, this gives specific alerts very quickly and helps department heads understand their own network usage better, thus reducing incident response time so that each alert has clear ownership.
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
908,877 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Comms Service Provider
15%
Financial Services Firm
12%
Construction Company
9%
Media Company
9%
Financial Services Firm
11%
Comms Service Provider
9%
Healthcare Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise19
Large Enterprise50
 

Questions from the Community

What is your experience regarding pricing and costs for Kentik?
My experience with pricing, setup costs, and licensing has been limited because I was not responsible for that in my company, but I have spoken with my boss, and he reported that the licensing mode...
What needs improvement with Kentik?
I do not currently use Kentik's anomaly detection. I had communication with Kentik's technical support through a WhatsApp group. When I faced any issues or there were problems with my Kentik collec...
What is your primary use case for Kentik?
I'm using Kentik for my own internal use. My primary use case is to monitor our equipment and to get a more detailed view of where our inbound and outbound traffic is going.
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing was higher at the beginning, but the recurring licensing cost is affordable and reasonable. Overall, the pricing, setup cost, and licensing is fair for our industry. They have quoted us...
What needs improvement with PRTG Network Monitor?
The reporting features look very technical and that can be improved. If they can change the report so everyone can understand it, that would be helpful.
 

Overview

 

Sample Customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about Kentik vs. PRTG Network Monitor and other solutions. Updated: August 2026.
908,877 professionals have used our research since 2012.