PRTG Network Monitor and Kentik are key players in the network monitoring space. Users prefer PRTG for its cost efficiency and ease of deployment, suitable for small to mid-sized networks. Kentik, ideal for larger enterprises, offers advanced analytics but comes with a premium price.
Features: PRTG offers ease of deployment, extensive out-of-the-box features, and seamless infrastructure integration, which makes it ideal for quick network monitoring. Kentik is recognized for its advanced data explorer, DDoS alerting, and real-time network analysis, suitable for enterprises requiring detailed insights.
Room for Improvement: PRTG could improve its templates, intuitive sensor management, and detailed reporting for distributed monitoring. Meanwhile, Kentik can enhance its GUI usability and incorporate automatic DDoS mitigation.
Ease of Deployment and Customer Service: PRTG is noted for straightforward on-premises deployment and user-friendly setup, though its email support could be more responsive. Kentik, requiring significant investment, offers helpful customer service but is limited by time zone constraints.
Pricing and ROI: PRTG offers competitive pricing for smaller networks with flexible models and good ROI through customizable sensor pricing based on port usage. Kentik's device and flow-based pricing demands a larger budget, justified by its comprehensive analytics and network insights.
In production environments, especially for service providers on IP networks and data centers, Kentik helps in reducing the time to identify and resolve issues.
It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.
After introducing PRTG Network Monitor, we have saved time, and it's easy for everybody to monitor everything.
I have seen a return on investment with PRTG Network Monitor as it has saved a lot of time, and its monitoring has reduced manpower requirements, which has been helpful.
I have mostly used forums for any support needed because the setup is straightforward and the documentation is quite good.
They have monthly calls and discuss the product roadmap with us to determine what is needed.
The setup process is well-documented, making it easy to deploy.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
We are getting solutions on time, and they are very helpful.
Kentik's integration with Kubernetes makes scaling easier.
You can scale as many devices and tests as you want, but you should have a good number of credits in your accounts.
On a scale of one to ten, scalability is rated as 9.5.
PRTG Network Monitor has the ability to scale and add new devices.
You can install them in each network, even if they are not connected, and it works.
In production, however, dimensioning of the underlying platforms is something to be mindful of.
Based on stability, I would give Kentik a nine.
We haven't needed vendor support for the last three years, which demonstrates the product's stability.
More work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
PRTG Network Monitor can sometimes be too detailed and cluttered at the beginning, making it heavy to use.
The pricing is good and aligns with the market target.
Kentik’s pricing is competitive in the marketplace.
Pricing is by the number of devices, not by sensor.
The prices are very high for PRTG Network Monitor.
It's not too high, nor too low, but it's reasonable.
The most important feature is cybersecurity.
One of the most valuable features of Kentik, especially for service providers, is its ability to visualize all the BGP peering and the status of the BGP peering platform.
Kentik is easy to use and set up.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
PRTG Network Monitor has a good dashboard that shows each and every piece of information, so we can easily find out what is happening with the systems.
These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.
| Product | Market Share (%) |
|---|---|
| PRTG Network Monitor | 4.1% |
| Kentik | 0.9% |
| Other | 95.0% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 56 |
| Midsize Enterprise | 18 |
| Large Enterprise | 40 |
Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.
With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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