LogicMonitor vs ManageEngine OpManager comparison

LogicMonitor and ManageEngine are both solutions in the Network Monitoring Software category. LogicMonitor is ranked #10 with an average rating of 9.2, while ManageEngine is ranked #9 with an average rating of 8.4. LogicMonitor holds a 1.9% mindshare in NMS, compared to ManageEngine’s 1.7% mindshare. Additionally, 100% of LogicMonitor users are willing to recommend the solution, compared to 83% of ManageEngine users who would recommend it.

LogicMonitor

Read 26 LogicMonitor reviews

3,508 Views
2,336 Comparison Views

100% willing to recommend

ManageEngine OpManager

Read 51 ManageEngine OpManager reviews

3,326 Views
2,033 Comparison Views

83% willing to recommend

LogicMonitor

ManageEngine OpManager

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine OpManager and LogicMonitor both compete in the network monitoring and visibility category. LogicMonitor seems to have the upper hand with its comprehensive single-pane-of-glass view that consolidates monitoring into one platform.

Features: ManageEngine OpManager includes network monitoring, management of virtual machines, and automation capabilities. LogicMonitor provides customizable dashboards, granular alert tuning, and an integrated monitoring platform for complex environments.

Room for Improvement: ManageEngine OpManager needs improvement in dashboard customization, integration, and scalability. LogicMonitor requires enhancements in mobility solutions, mapping capabilities, and monitoring flexibility.

Ease of Deployment and Customer Service: ManageEngine OpManager is primarily on-premises with mixed feedback on support efficiency. LogicMonitor offers hybrid and public cloud deployment options and generally receives positive feedback on customer service.

Pricing and ROI: ManageEngine OpManager is noted for its competitive pricing though costs can rise with additional features. LogicMonitor aligns its premium costs with advanced functionalities, providing quick ROI through enhanced efficiency.

To learn more, read our detailed LogicMonitor vs. ManageEngine OpManager Report (Updated: March 2025).

Buyer's Guide

LogicMonitor vs. ManageEngine OpManager

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogicMonitor

Ranking in Network Monitoring Software

10th

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (12th), Container Monitoring (5th), Cloud Monitoring Software (13th), AIOps (6th)

ManageEngine OpManager

Ranking in Network Monitoring Software

9th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of LogicMonitor is 1.9%, down from 2.4% compared to the previous year. The mindshare of ManageEngine OpManager is 1.7%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Henry-Steinhauer

Systems Engineer at LifePoint Health

They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.

I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.

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MUBDIUL ISLAM

Junior System Engineer at Corporate Projukti Limited

NetFlow monitoring has improved operations but needs better configurations

For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface. When I add the interface, I am confused about which interface is connected to which endpoint. If identifying the interface was easier, it would take less time to configure. Another issue is with threshold values; sometimes, it shows kilobytes (kB) while our threshold is set to gigabytes. This can be confusing. Improving this aspect would be beneficial. In URL monitoring, there is room for enhancement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the visualization of the data that it is collecting. I have used many products in the past and they tend to roll up the data. So, if you're looking at data over long periods of time, they start averaging the data, which can skew the figures that you're looking at. With LogicMonitor, they have the raw data there for two years, if you are an enterprise customer. If you are looking at that long duration of data, you're seeing exactly what happened during that time."

"We get full visibility into whatever the customer wants us to monitor and we get it pretty rapidly. That is very important. Only having certain metrics that other platforms will give you out-of-the-box means you only get a small picture, a thumbnail picture. Whereas with LogicMonitor, you get the entire "eight by 10 picture", out-of-the-box. Rather than some availability metrics, you get everything. You get metrics on temperature, anything related to hardware failure, or up and down status."

"We only have one monitoring tool, and that is LogicMonitor. It does pretty much everything we need under one roof. They are very good at rapidly releasing new features. It's not like we have to wait six months or a year between new features and data sources. There is very quick development. If there is something that doesn't do it for us, I know I can just raise it with support or our delivery representative, and there is a good chance that that will be looked at. If it's not too much effort, we will see it released in the next few months. So, the solution is very good from that perspective. We have everything in LogicMonitor."

"One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot. Other products don't provide you with such information. You see a value going up, but you don't know what it means. LogicMonitor provides such information. For instance, if a value goes up, it says that it is probably because your disk area was too low."

"The plugins are easy to integrate, and LogicMonitor provides these add-ons for vendors like VMware. It becomes very easy to integrate them and take the data sources."

"It is easy to set up and monitor an entire facility. This is crucial because we have around 80 facilities that require monitoring. LifePoint is a hub-and-spoke environment, so it is essential to understand all of the WAN interfaces."

"The initial setup is very simple."

"Another feature from the technical aspect, the back-end, is the ability to allow individual users or customers to have their own APIs. They're able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our techno-savvy customers."

More LogicMonitor pros

"The dashboard, versatility and larger horizon are valuable."

"We use the solution to monitor links. It also helps us to track servers and monitor logs."

"The traffic monitoring and the traffic analysis are great."

"Overall, I give the product a rating of ten."

"We find the networking aspect of this solution to be the most valuable."

"The application monitoring is the solution's most valuable feature."

"I am satisfied with ManageEngine OpManager's monitoring features."

"Device backups are smooth and managed centrally, with a nice dashboard, so you can quickly see the status."

More ManageEngine OpManager pros

Cons

"Dashboarding capabilities could be enhanced. It is cumbersome, you must do it all at once, and then you must repeat the process every now and then."

"There are some very specific things that need improvement in LogicMonitor. One is the lack of formatting for customized alerts, particularly the delivery of them to our email channel. We'd also like to see further customization of dashboards. Finally, something that is specific to us as an MSP that uses LogicMonitor, is white-labeling or skinning of the product, so we can make it look more customer-focused for our customers."

"One drawback of LogicMonitor is its licensing model, which requires an additional license for each module. For example, if you need to use Azure monitoring, you'll need an additional license on top of the base license."

"Role-based permissions could be better and updating modules could be smoother."

"One thing I would like to see is parent/child relationships and the ability to build a "suppression parent/child." For example, If I know that a top gateway is offline and I can't talk to it anymore, and anything that's connected below it or to it is also going to be offline, there is no need to alarm on those. In that situation it should create one ticket or one alarm for the parent. I know they're working towards that with their mapping technology, but it's not quite to that level where you can build out alarm logic or a correlation logic like that."

"The dashboards can be improved. They are good, but there is a pain point. To show things to management, to explain pain points to other customers, to show them exactly where we can do better, the dashboarding could be better. Dashboards need to show the key things. Nobody is going to go into the ample details of Excel sheets or HTML."

"One of the areas that I sometimes find confusing is the way that the data is presented. For example, a couple of weeks back I was looking at bandwidth utilization. That's quite a difficult thing to present, but they should try to dumb down how the data is presented and simplify what they're presenting."

"LogicMonitor should always improve AI because we are always striving for real intelligence. An additional feature we'd like to see in the next release of LogicMonitor is more in the area of identification of when the dominant workload is working. There are certain devices and applications that have cycles of their own. Some are used primarily during prime time, and some are used during the overnight timeframe, and better identification and classification of those workloads would be helpful. For example, we could then do some more planning about, for this particular set of devices, as it has a prime time environment, and we don't want to see a 24-hour average, as we want to see what is the 75th or 90th percentile utilization during the prime time when it is being used, whenever that prime time is."

More LogicMonitor cons

"For the implementation part, I am facing issues when configuring the business view."

"We would like link monitoring included. At times we need to monitor those specific links closely."

"They should add more features to URL monitoring."

"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."

"The dashboard could include more features."

"The pricing could be cheaper. The initial integration does cost a bit."

"There are certain things that are not possible to do with Op Manager. It's a solution that still needs time to develop."

"OpManager is slow but that just might be the server we have it on. I don't think that's the problem but I don't do the server. But it is slow. When you're interacting with it, it could be more nimble and could be faster."

More ManageEngine OpManager cons

Pricing and Cost Advice

"I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime."

"As a managed services provider, the licensing model that LogicMonitor provides us is excellent. We are able to scale up and scale down as needed. The pricing is reasonable for the amount of features and support that they provide."

"The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making.The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making."

"LogicMonitor is competitively priced at the same level as other vendors, like Datadog."

"The license is annual, and I'm not fully aware of what it costs. We have a through-cycle that we go through, and they've been generous with us going above our limit. They're not strict on it. At the end of the year, they got us to renew. We always add some cushion for what we expect. Also, if you need custom monitoring or design work, you can pay them for consulting services."

"It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost."

"It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise."

"It is pretty expensive, but we now need one less full-time engineer. With on-prem, we used to have one more engineer in our department. That engineer has now moved to another department. Our capacity is better with this product than the previous one. It is easy for us to manage the sites. You have to choose between the standard account and the premium account. With the premium account, you get a lot more than the standard one, and you can also buy some extra features. It is a good thing to look at them because you would probably want to buy them. You should take your time and negotiate the price. They are easy. Like all cloud providers, they are able to discuss the price and if necessary, change the price."

More LogicMonitor pricing and cost advice

"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."

"I rate the tool's pricing an eight out of ten."

"It is not really expensive; it is nominal licensing."

"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."

"The solution's pricing is very low compared to other products."

"ManageEngine OpManager is cheaper than SolarWinds."

"The tool's licensing costs are yearly."

"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."

More ManageEngine OpManager pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Financial Services Firm

11%

Manufacturing Company

Healthcare Company

Educational Organization

47%

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

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What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

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What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

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What do you like most about ManageEngine OpManager?

The product provides intensive reports.

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What is your experience regarding pricing and costs for ManageEngine OpManager?

The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.

See all answers

What needs improvement with ManageEngine OpManager?

See all answers

Comparisons

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ScienceLogic vs LogicMonitor

Compared 8% of the time

OpsRamp vs LogicMonitor

Compared 8% of the time

SCOM vs LogicMonitor

Compared 7% of the time

ThousandEyes vs LogicMonitor

Compared 7% of the time

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SolarWinds NPM vs ManageEngine OpManager

Compared 25% of the time

Zabbix vs ManageEngine OpManager

Compared 16% of the time

PRTG Network Monitor vs ManageEngine OpManager

Compared 13% of the time

WhatsUp Gold vs ManageEngine OpManager

Compared 7% of the time

SCOM vs ManageEngine OpManager

Compared 6% of the time

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Product Reports

Buyer's Guide

LogicMonitor

March 2025

Download LogicMonitor product report

Buyer's Guide

ManageEngine OpManager

March 2025

Download ManageEngine OpManager product report

Also Known As

No data available

OpManager

Overview

LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.

LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.

What are LogicMonitor's key features?

Dashboards: Instant, interactive access to data for easy monitoring.
Customizable Data Sources: Robust, adaptable monitoring with logic modules.
Granular Alert Tuning: Enhances issue identification and resolution.
Reporting Capabilities: Detailed oversight and forecasting.
Third-Party Integration: Expands functionality with applications like Slack and ServiceNow.
AI Technology: Recognizes normal behavior and updates monitored elements.
Consolidated Monitoring: Combines diverse data sources into a single interface.

What benefits or ROI should users expect?

System Health: Ensures optimal system performance and availability.
Data Insights: Facilitates proactive management with comprehensive data.
Scalability: Adapts to different environments and technologies.
Efficiency: Streamlines monitoring with a single, efficient interface.
Predictive Analysis: Provides detailed oversight and accurate forecasting.

LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.

LogicMonitor

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

ManageEngine

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

Buyer's Guide

LogicMonitor vs. ManageEngine OpManager

March 2025

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