Try our new research platform with insights from 80,000+ expert users

Logpoint vs Sumo Logic Security comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
6th
Average Rating
8.6
Reviews Sentiment
5.9
Number of Reviews
5
Ranking in other categories
AI-SOC (7th), AI-Powered Security Automation (2nd)
Logpoint
Ranking in Security Orchestration Automation and Response (SOAR)
18th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Log Management (29th), Security Information and Event Management (SIEM) (26th), User Entity Behavior Analytics (UEBA) (14th), Endpoint Detection and Response (EDR) (34th)
Sumo Logic Security
Ranking in Security Orchestration Automation and Response (SOAR)
19th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
22
Ranking in other categories
Log Management (34th), Security Information and Event Management (SIEM) (24th)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
Rifat Hasan - PeerSpot reviewer
System Engineer at Corporate Projukti Limited
Has lacked proper integration and consistent support communication
I selected Logpoint for the pricing as it is reasonable. I am located in Bangladesh, South Asia, Dhaka. I have tried to contact Exabeam by mail repeatedly, but there has been no response. My company, Corporate Projukti Limited, including my Bangladesh area head, technical director, and team manager, have sent emails to contact Exabeam solution, but there is no response. There is already a distributor in Bangladesh. The weakness with Logpoint is UEBA. UEBA is recommended, but not extra. Exabeam's UEBA is an extra feature. SOAR is extra, but Logpoint's product measurement is 40 or 50. There is a 10% difference with the UEBA and SOAR, so Logpoint is weak there. I would appreciate extra features in Logpoint such as SOAR. SOAR and UEBA are included features in Logpoint. Logpoint's UEBA is a weak point, while Exabeam's UEBA has extra AI through automation. Exabeam has a license included, and the extra license is an add-on. In Logpoint, it is included, which makes it a weak point.
MR
Senior Security Analyst at City Electric Supply Company
Security insights have enabled faster incident response and streamlined cross-team collaboration
To improve Sumo Logic Security, I would appreciate the tool being easier to use from a search perspective. For example, we have a few teams that want to use the tool itself, but they are not as savvy when it comes to creating searches from the core platform. I understand that Mobot has come out and is in the works, and it really does assist non-savvy users when it comes to querying the platform. As far as that is concerned, I wish that could be improved a bit more, but I do know that that is in the works. I would add that I wish for improved documentation. For example, we are using Sumo Playbooks and automation integrations along with that, but I have found that there has been a lack of documentation, very little to none at all when it comes to that. With regards to automation integrations as well, there are very few details included in them. I would also appreciate the AWS automation integrations to be more secure because currently, they are using access keys, which involves a user rather than roles, which is the security best practice recommended by AWS. I chose eight out of ten because to make it a nine or ten, I would lean heavily on the documentation. A lot of the times when we get around to configuring things such as playbooks or trying to understand playbooks, what I found was that documentation sometimes is not up to date or documentation is lacking. There are instances also where some security best practices are not being followed. So, if we are able to set up an integration that is not only secure, following security best practices, and has complete documentation, I believe it would alleviate the issue of having to go back and forth with support to check the documentation and things of that nature. My impression of the built-in threat intelligence feature in Sumo Logic Security is that it is comprehensive, but I would say that it could do a little bit better. For example, we have the TAXI feeds, which is STIX and TAXI integrated into the core platform, but the issue I am running into is that I am able to use that feed into a CSE alert; however, I am not able to see the contents of that feed. If I integrate CISA, which we do have integrated, I cannot see what IOCs are in that feed in the core platform, and I hope that is the case because, in order for us to better tune our alerts, we need to be able to see what is in the contents of that threat intelligence feed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"What I appreciate most about Torq is that it is an essential part of our system."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"The UEBA component, as well as the SOAR component, are some of the most valuable features of Logpoint."
"They basically charge you in a better way."
"Technical support is responsive and very friendly."
"In my experience with medium-sized operations, LogPoint's scalability is excellent, so I would rate it a ten out of ten."
"The most valuable features are the ones that we use the most, which are the search and report facilities."
"The main advantage of Logpoint is the support service. They reply within ten minutes to an hour to our queries."
"Log collection, dashboards and reporting are good."
"The product is easy to use."
"For many of our services, we use Sumo Logic to track errors and send notifications to our Slack channel, if there are issues. Then, we have our support people monitoring this, and they can react quickly."
"Sumo Logic Security is a good solution for searching the logs and identifying the issues."
"Sumo Logic Security has positively impacted my organization by increasing engagement with different teams."
"It provides easy visibility. I also like the shareable queries because we share a lot across groups."
"I have no concerns about the stability of the product. I feel it handles the stress we put on it very well."
"The features I found valuable with the Sumo Logic Security solution are the search option and the ability to customize the search for the information in the logs."
"Sumo Logic is an easy solution to use. You can set it up very quickly, and it includes a lot of training videos."
"We can integrate threat intelligence solutions into the product."
 

Cons

"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"The initial deployment of Torq was not easy."
"Nowadays the trend is going towards the ransomware and the endpoint detection and response. So if they added something for that, that will be very, very good."
"The thing that makes it a little bit challenging is when you run into a situation where you have logs that are not easily parsable. If a log has a very specific structure, it is very easy to parse and create a parser for it, but if a log has a free form, meaning that it is of any length or it can change at any time, handling such a log is very challenging, not just in LogPoint but also in everything else. Everybody struggles with that scenario, and LogPoint is also in the same boat. One-third of logs are of free form or not of a specific length, and you can run into situations where it is almost impossible to parse the log, even if they try to help you. It is just the nature of the beast."
"We were missing visuals and graphics. Recently, a new version seems to have come out, and it has a new graphical user interface. When I was integrating it, it was usable, but the GUI needed improvement."
"One of the things we faced last year was that we had some memory issues with the server running. We were running them as virtual services, and we were facing some performance issues. Back then, there were some things that had already been solved at the end, but one of the small issues we had was that it was quite memory-consuming. After one upgrade that we did, we faced some performance issues."
"I would rate the stability of Logpoint as a six out of ten. I have received reports indicating glitches and downtimes with Logpoint."
"Sometimes, the product is not stable."
"What could be improved in LogPoint is its UI because it's less friendly to users than LogRhythm. The UI could be more aesthetically appealing to users. It's completely outdated."
"Logpoint's UEBA is a weak point, while Exabeam's UEBA has extra AI through automation."
"We would like the ability to drill down into a dashboard and get into deeper levels."
"It took a bit of trial and error to get it set up correctly based on everything we had to do. In the end, we had to send everything over HTTP, which was sort of a stop-gap."
"There needs to be improvement on imported data which can be used within Sumo Logic to do more advanced queries."
"A lot of the times when we get around to configuring things such as playbooks or trying to understand playbooks, what I found was that documentation sometimes is not up to date or documentation is lacking."
"The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk."
"We would like to have some type of predefined setup for the logs, making the setup easier by default."
"The API integration in Sumo Logic Security could improve. There are delayed connections or they stop and then automatically start. Having a seamless log collection would be beneficial."
"In my opinion, this solution has a steep learning curve and requires practice if users to be able to use this tool very efficiently."
 

Pricing and Cost Advice

Information not available
"Our licensing fees are about $10,000 USD per month, which I think is fair."
"On a scale of one to ten, where one is cheap, and ten is expensive, I would rate LogPoint's pricing a seven. It is not very expensive compared to some of the more costly products, and it is not very cheap compared to some of the cheaper products in the SIEM market."
"It was on a yearly basis at about $100K. It was not a huge environment. We were running it on our own virtual server environment, which, of course, had a cost. There was hardware and some energy cost, and then there were Microsoft Windows licenses for servers. That's all, but there was nothing in comparison to the licensing costs."
"It has a fixed price, which is what I like about LogPoint. I bought the system and paid for it, and I pay maintenance. It is not a consumption model. Most SIEMs or most of the log management systems are consumption-based, which means that you pay for how many logs you have in the system. That's a real problem because logs can grow very quickly in different circumstances, and when you have a variable price model, you never know what you're going to pay. Splunk is notoriously expensive for that reason. If you use Splunk or QRadar, it becomes expensive because there are not just the logs; you also have to parse the logs and create indexes. Those indexes can be very expensive in terms of space. Therefore, if they charge you by this space, you can end up paying a significant amount of money. It can be more than what you expect to pay. I like the fact that LogPoint has a fixed cost. I know what I'm going to pay on a yearly basis. I pay that, and I pay the maintenance, and I just make it work."
"My company used to pay for LogPoint costs annually. It's a cost-effective solution. I'm not part of the Finance team, though, so I'm not sure exactly what the licensing fee is or what license my company had."
"It's getting more expensive, which is one of the reasons we're looking around just to see if there's anything better value."
"It's less expensive than the competitors. The Logpoint marketing team is very accommodating and client-friendly. They offer very good reductions in price. They are pretty good in this aspect. They are transparent in their licensing and pricing."
"Logpoint's pricing is mid-ranged and depends on the number of devices."
"We chose to go through the AWS Marketplace because it makes it a lot easier when we bill our customers. Rather than having to get multiple different sources of information then correlate a monthly bill for our customers, it is just included in the AWS usage charges."
"The pricing is good. It's not an issue for us."
"Purchasing Sumo Logic through the AWS Marketplace was a simple step."
"Pricing has been cheaper than some of the competing tools, like Splunk."
"The product is costly."
"The pricing is a little high, but for the features that we receive from Sumo Logic, it suits the price. For some small organizations, the price might be a little high."
"If we went to ELK Stack, which is open source, it would have been less costly, but it would have required more development from our side."
"The only limit to the scalability of the product for us is how much we are willing to pay."
report
Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
881,707 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
8%
Manufacturing Company
8%
Comms Service Provider
8%
Computer Software Company
24%
Manufacturing Company
9%
University
9%
Comms Service Provider
8%
Manufacturing Company
12%
Computer Software Company
9%
Financial Services Firm
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise13
 

Questions from the Community

What needs improvement with Torq?
Regarding the downsides of Torq, one issue is that as a SaaS product, I sometimes encounter transparency issues about...
What is your primary use case for Torq?
My role is Cyber Security Engineer, and we use Torq for our case management platform, automating some of our phishing...
What advice do you have for others considering Torq?
Torq's maintenance requirements depend on how you define maintenance. While Torq handles the platform's overall relia...
What is your experience regarding pricing and costs for LogPoint?
I rate the pricing at eight, suggesting it's relatively good or affordable.
What needs improvement with LogPoint?
I selected Logpoint for the pricing as it is reasonable. I am located in Bangladesh, South Asia, Dhaka. I have tried ...
What is your primary use case for LogPoint?
I had experience with Logpoint before, and I contacted the Exabeam solution, but there was no response; they did not ...
What do you like most about Sumo Logic Security?
Sumo Logic Security is a good solution for searching the logs and identifying the issues.
What is your experience regarding pricing and costs for Sumo Logic Security?
The pricing structure for Sumo Logic Security is based on two elements: data storage and the number of scans. This ma...
What needs improvement with Sumo Logic Security?
To improve Sumo Logic Security, I would appreciate the tool being easier to use from a search perspective. For exampl...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
Information Not Available
Find out what your peers are saying about Logpoint vs. Sumo Logic Security and other solutions. Updated: January 2026.
881,707 professionals have used our research since 2012.