No more typing reviews! Try our Samantha, our new voice AI agent.

Logz.io vs NetCrunch comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Logz.io
Ranking in Log Management
44th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
9
Ranking in other categories
Security Information and Event Management (SIEM) (57th)
NetCrunch
Ranking in Log Management
52nd
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
Network Monitoring Software (77th), Server Monitoring (27th), IT Infrastructure Monitoring (61st)
 

Mindshare comparison

As of June 2026, in the Log Management category, the mindshare of Logz.io is 1.1%, up from 0.4% compared to the previous year. The mindshare of NetCrunch is 0.9%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Logz.io1.1%
NetCrunch0.9%
Other98.0%
Log Management
 

Featured Reviews

Udit Parekh - PeerSpot reviewer
DevOps Engineer at Veefin
Centralized logs have improved troubleshooting and now reduce production incident impact
Logz.io can be improved by adding more AI-assisted root cause analysis and by improving log retention flexibility. They can also provide additional dashboard customization options. Logz.io is a very mature and grown platform with very good features. Most improvements should be around automation, AI-driven insights, and cost visibility. Because Logz.io is a very mature and grown platform that is very good, cost optimization can be made for higher costs related to higher log volumes. For larger organizations, custom dashboards can be improved. In terms of root cause analysis, there can be more AI-assisted root cause analysis capabilities.
it_user1038504 - PeerSpot reviewer
Senior Systems Administrator, Technical Lead at Connectivity Wireless
A network monitoring platform with a useful reporting feature, but permission-based options could be better
The initial setup is fairly easy. Most of it's wizard-based. You don't have to be a rocket scientist to set it up. But if you don't know certain things related to protocols and everything else, it might be difficult. If you know how SNMP works, it'll be fairly simple to set up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"InsightOne is the main reason why we use LogMeIn. This is mostly because of log data that we are pushing tools and logs in general."
"It is massively useful and great for testing. We can just go, find logs, and attach them easily. It has a very quick lookup. Whereas, before we would have to go, dig around, and find the server that the logs were connected to, then go to the server, download the log, and attach it. Now, we can just go straight to this solution, type in the log ID and server ID, and obtain the information that we want."
"Logz.io has impacted our organization very positively."
"The tool is simple to setup where it is just plug and play. The tool is reliable and we never had any performance issues."
"Our team doesn't spend time setting up, managing, and tuning a logging platform, which frees them up to spend time on higher value pieces of work and allows our people to focus on the high-value business change work."
"The other nice thing about Logz.io is their team. When it comes to onboarding, their support is incredibly proactive. They bring the brand experience from a customer services perspective because their team is always there to help you refine filters and tweak dashboards. That is really a useful thing to have. Their engagement is really supportive."
"We use the tool to track the dev and production environment."
"We use the product for log collection and monitoring."
"The setup is very intuitive and quick - it all just took a few minutes we were done."
"Reporting on NetCrunch is pretty good; it's very similar to SolarWinds, just with a different interface, and the majority of everything there was beneficial."
 

Cons

"The solution needs to expand its access control and make it accessible through API."
"The solution needs to improve its data retention. It should be greater than seven days. The product needs to improve its documentation as well."
"When it comes to reducing our troubleshooting time, it depends. When there are no bugs in Logz.io, it reduces troubleshooting by 5 to 10 percent. When there are bugs, it increases our troubleshooting time by 200 percent or more."
"The product needs improvement from a filtering perspective."
"I would like them to improve how they manage releases. Some of our integrations integrate specifically with set versions. Logz.io occasionally releases an update that might break that integration. On one occasion, we found out a little bit too late, then we had to roll it back."
"The price can be cheaper and they should have better monitoring."
"I would like granularity on alerting so we can get tentative alerts and major alerts, then break it down between the two, but they do have a lot of good alerting stuff in there already."
"Capacity planning could be a little bit of a struggle."
"I didn't care for the role-based, permission-based options, which were not the best."
"Our network is made up of a lot of Cisco devices, and it needs improvements."
 

Pricing and Cost Advice

"At the time it was set up, we thought Logz.io was very reasonable for what we were getting in terms of how much time and hosting costs it was saving us, because you don't have to run the servers for it anymore."
"The product is a little expensive."
"The product's pricing is cheaper than other solutions."
"The tool is an open source product."
"You pay for what you need, and that is a good model. They are also quite happy to talk to you about your uses and your use case. They will even go as far as suggesting things that you don't need to do in order to save you money. At one point, I was quite surprised at how cheap it could be if we wanted it to be or how much they would help us manage our costs."
Information not available
report
Use our free recommendation engine to learn which Log Management solutions are best for your needs.
900,747 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
13%
Financial Services Firm
11%
Construction Company
10%
Manufacturing Company
10%
Construction Company
24%
Comms Service Provider
12%
Manufacturing Company
7%
Agriculture
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise7
No data available
 

Comparisons

 

Also Known As

Logz
No data available
 

Overview

 

Sample Customers

Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter
manufacturing, banking, utilities, energy, universities, healthcare institutions, school districts, military and police entities, non-profit organizations, 
Find out what your peers are saying about Logz.io vs. NetCrunch and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.