No more typing reviews! Try our Samantha, our new voice AI agent.

Lumu vs Trellix Network Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Lumu saves engineers 10-20 hours weekly by blocking malicious sites, with quick ROI and validation from Albert service.
Sentiment score
7.6
Trellix enhances security and productivity, offering nearly 200% ROI, faster threat detection, and broad client satisfaction.
It self-reports as saving 10 to 20 hours a week of engineer time.
Director, Information Technology at a educational organization with 201-500 employees
 

Customer Service

Sentiment score
8.5
Lumu's customer service is highly praised for speedy and effective support, especially during setup, with notable Colombian excellence.
Sentiment score
7.2
Trellix Network Detection and Response offers reliable 24/7 support, though some users desire quicker response times during incidents.
It picks up on borderline issues that matter.
Director, Information Technology at a educational organization with 201-500 employees
Technical support needs improvement as sometimes engineers are not available promptly, especially during high-severity incidents.
Information Security Engineer at Nhq Distribution Ltd
The customer support for Trellix Network Detection and Response is great.
Agente De Servicios Técnicos at a computer software company with 11-50 employees
 

Scalability Issues

Sentiment score
8.0
Lumu offers robust scalability across environments, with easy deployment and a flexible licensing structure, despite network-size-dependent variability.
Sentiment score
7.9
Trellix Network Detection and Response offers reliable cloud scalability, supporting diverse industries with high satisfaction despite varied admin support.
 

Stability Issues

Sentiment score
8.9
Lumu is praised for its stability, reliable performance, and minimal impact during maintenance, earning high user satisfaction ratings.
Sentiment score
7.8
Trellix Network Detection and Response is reliable, with minor issues in performance requiring maintenance and expertise for optimal use.
Stability has been excellent.
Director, Information Technology at a educational organization with 201-500 employees
 

Room For Improvement

Lumu users seek improved integration, reporting, community support, and refined threat discovery, anticipating these enhancements in future updates.
Trellix Network Detection and Response needs improved customization, integration, reporting, threat intelligence, AI, support, and dashboard visibility.
Having some sort of certification or training, along with more periodic webinars might be helpful.
Director, Information Technology at a educational organization with 201-500 employees
There should be improvements in AI intelligence, faster decision-making, and a more responsive technical support team.
Information Security Engineer at Nhq Distribution Ltd
I would like to see in Trellix Network Detection and Response more explanation about some details of the threat.
Agente De Servicios Técnicos at a computer software company with 11-50 employees
 

Setup Cost

Lumu is an affordable, cloud-native tool with straightforward pricing based on network traffic, offering competitive value compared to alternatives.
Trellix Network Detection and Response is perceived as costly, but valued for effective threat detection and competitive pricing.
In our environment, it costs approximately 1200 a month.
Director, Information Technology at a educational organization with 201-500 employees
 

Valuable Features

Lumu provides real-time threat detection and integration, enhancing response times and simplifying data analysis with minimal false positives.
Trellix excels in zero-day threat detection, automatic responses, and enhancing security infrastructure with user-friendly dashboards and sandboxing.
It provides peace of mind knowing that any device on our network, whether it is our own, BYOD device, or an unauthorized device, is being tracked and analyzed at multiple levels.
Director, Information Technology at a educational organization with 201-500 employees
Trellix NDR provides an essential defense by automatically responding to network incidents that firewalls may not catch.
Information Security Engineer at Nhq Distribution Ltd
What makes Trellix Network Detection and Response stand out for me compared to other tools is the way you can detect threats. It is very easy and comfortable to use, and the detection shows clearly on the screen, which is very easy to understand.
Agente De Servicios Técnicos at a computer software company with 11-50 employees
 

Categories and Ranking

Lumu
Ranking in Network Detection and Response (NDR)
6th
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
8
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (10th), Extended Detection and Response (XDR) (14th)
Trellix Network Detection a...
Ranking in Network Detection and Response (NDR)
13th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
40
Ranking in other categories
Advanced Threat Protection (ATP) (17th)
 

Mindshare comparison

As of May 2026, in the Network Detection and Response (NDR) category, the mindshare of Lumu is 3.1%, down from 3.8% compared to the previous year. The mindshare of Trellix Network Detection and Response is 2.9%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Detection and Response (NDR) Mindshare Distribution
ProductMindshare (%)
Lumu3.1%
Trellix Network Detection and Response2.9%
Other94.0%
Network Detection and Response (NDR)
 

Featured Reviews

JJ
Director, Information Technology at a educational organization with 201-500 employees
Constant monitoring and analysis boosts network security
There is always room for improvement. I am not giving it a perfect score because I am sure there is something that could be enhanced.Having some sort of certification or training, along with more periodic webinars might be helpful. Having a larger support network would be beneficial. Nobody I know has heard of Lumu, so they are in the same space as Darktrace or CrowdStrike, but people give blank stares. As the community grows for Lumu then that will improve, but that is not really a criticism of Lumu, they simply have not been around that long.
Jose Vargas - PeerSpot reviewer
Agente De Servicios Técnicos at a computer software company with 11-50 employees
Has improved threat detection workflows and supports seamless customer monitoring
The best features Trellix Network Detection and Response offers include very good threat detection, and I believe that it is one of the best XDR tools. For example, ePO and XDR components are very comfortable and similar to many other tools for this type of monitoring, and I have received very good feedback for this tool. What makes Trellix Network Detection and Response stand out for me compared to other tools is the way you can detect threats. It is very easy and comfortable to use, and the detection shows clearly on the screen, which is very easy to understand. Regarding the features, I think that the integration with other platforms is very comfortable with the customer because we can integrate it with any switch or firewall, and it is comfortable to add this tool. Trellix Network Detection and Response has positively impacted my organization as I have improved my knowledge about detection and response. I have already used some other tools such as CrowdStrike and Umbrella, but Trellix is one of the best that I have tested. I believe that for my organization, Trellix has helped a lot with detection and supported our customers effectively. Trellix Network Detection and Response is a great tool that integrates with a lot of security tools such as Palo Alto, which is a good firewall. If you have these types of tools, your organization would benefit greatly.
report
Use our free recommendation engine to learn which Network Detection and Response (NDR) solutions are best for your needs.
893,244 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Comms Service Provider
8%
Manufacturing Company
7%
Government
7%
Financial Services Firm
14%
Comms Service Provider
12%
Manufacturing Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise8
Large Enterprise19
 

Questions from the Community

What needs improvement with Lumu?
There is always room for improvement. I am not giving it a perfect score because I am sure there is something that could be enhanced.Having some sort of certification or training, along with more p...
What is your primary use case for Lumu?
We use it as our managed SOC instead of contracting with an MSP. It coordinates endpoint and gives us a single pane of glass for our security events.It fulfills the role of a SIEM, serving as our d...
What is your experience regarding pricing and costs for Lumu?
In our environment, it costs approximately 1200 a month.
What do you like most about FireEye Network Security?
We wanted to cross-reference that activity with the network traffic just to be sure there was no lateral movement. With Trellix, we easily confirmed that there was no lateral network involvement an...
What is your experience regarding pricing and costs for FireEye Network Security?
My experience with pricing, setup cost, and licensing for Trellix Network Detection and Response is very great.
What needs improvement with FireEye Network Security?
I would like to see in Trellix Network Detection and Response more explanation about some details of the threat, and I wish it had more actions that you can take to contain the host or move it some...
 

Also Known As

No data available
FireEye Network Security, FireEye
 

Overview

 

Sample Customers

Information Not Available
FFRDC, Finansbank, Japan Advanced Institute of Science and Technology, Investis, Kelsey-Seybold Clinic, Bank of Thailand, City of Miramar, Citizens National Bank, D-Wave Systems
Find out what your peers are saying about Lumu vs. Trellix Network Detection and Response and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.