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Lumu vs Trellix Network Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Lumu saves engineers 10-20 hours weekly by blocking malicious sites, with quick ROI and validation from Albert service.
Sentiment score
7.0
Trellix NDR boosts ROI by improving security, reducing response times, and enabling efficient threat management and cost savings.
It self-reports as saving 10 to 20 hours a week of engineer time.
Director, Information Technology at a educational organization with 201-500 employees
Investigations are generally faster because analysts have immediate access to relevant network context instead of manually piecing together information from multiple sources.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
The time was reduced because of the automated detections.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
If a threat can enter any endpoint that is exposed to the internal network, there is a potential gateway for hackers, leading to a loss of production or significant financial impact to the network.
Security Engineer at Digitaltrack
 

Customer Service

Sentiment score
8.5
Lumu's customer service is highly praised for speedy and effective support, especially during setup, with notable Colombian excellence.
Sentiment score
7.2
Trellix Network Detection and Response support is praised for knowledgeable service, though response times need improvement during severe incidents.
It picks up on borderline issues that matter.
Director, Information Technology at a educational organization with 201-500 employees
The support team was responsive and knowledgeable.
Business development executive at Digitaltrack solution Pvt Ltd
Technical support needs improvement as sometimes engineers are not available promptly, especially during high-severity incidents.
Information Security Engineer at Nhq Distribution Ltd
They were constantly relaying our message to the engineering team and the engineering team was looping that back to them and then to us.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
8.0
Lumu offers robust scalability across environments, with easy deployment and a flexible licensing structure, despite network-size-dependent variability.
Sentiment score
8.0
Trellix Network Detection and Response is scalable and reliable, efficiently handling complex configurations and high bandwidth in large networks.
The scalability of Trellix Network Detection and Response is easy; I just have to add another license in the same cloud, and I can easily increase the number of endpoints.
Cyber Security Engineer at a retailer with 51-200 employees
Trellix Network Detection and Response has handled that growth while continuing to provide consistency, visibility, threat detection, and investigation capabilities.
Business development executive at Digitaltrack solution Pvt Ltd
The connectors were always out of sync and we have had multiple noise floods from these connectors which were not configured well.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.9
Lumu is praised for its stability, reliable performance, and minimal impact during maintenance, earning high user satisfaction ratings.
Sentiment score
8.0
Trellix Network Detection and Response is highly stable and reliable, with minimal downtime and consistently praised by users.
Stability has been excellent.
Director, Information Technology at a educational organization with 201-500 employees
In my day-to-day use, it has consistently provided the visibility and detection capabilities we rely on for security monitoring and investigations.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
In our experience, it has had a positive impact on our production environment and has proven to be a dependable part of our security operations.
Business development executive at Digitaltrack solution Pvt Ltd
I encounter no issues with health or reliability when the recommended specifications are met.
CyberSecurity Architect at a comms service provider with 51-200 employees
 

Room For Improvement

Lumu users seek improved integration, reporting, community support, and refined threat discovery, anticipating these enhancements in future updates.
Trellix needs improved customization, integration, and usability in its detection, reporting, and policy management for enhanced user experience.
Having some sort of certification or training, along with more periodic webinars might be helpful.
Director, Information Technology at a educational organization with 201-500 employees
There should be improvements in AI intelligence, faster decision-making, and a more responsive technical support team.
Information Security Engineer at Nhq Distribution Ltd
It would be best if Trellix Network Detection and Response sensors were converted into a next-generation firewall with built-in capabilities for routing, switching, and Layer 7 functionality, as most next-generation firewalls today include these features.
Network & Security Lead at Net-International
Regarding needed improvements for Trellix Network Detection and Response, there is always room for enhancement in terms of AI capability to include proactive triggers based on historical data, enabling AI to learn patterns and detect threats before they manifest.
Presales Manager
 

Setup Cost

Lumu is an affordable, cloud-native tool with straightforward pricing based on network traffic, offering competitive value compared to alternatives.
Trellix's pricing is considered competitive but expensive, with straightforward licensing and efficient setup, potentially deterring smaller businesses.
In our environment, it costs approximately 1200 a month.
Director, Information Technology at a educational organization with 201-500 employees
Trellix Network Detection and Response is an enterprise-grade security solution, so it represents a significant investment, but we believe that the value it provides in terms of threat detection, network visibility, and incident response justifies the cost.
Business development executive at Digitaltrack solution Pvt Ltd
The pricing model is not transparent, as they do not provide pricing ranges upfront, complicating the evaluation of costs across regions.
CyberSecurity Architect at a comms service provider with 51-200 employees
My experience with the pricing, setup cost, and licensing of Trellix Network Detection and Response is that they are very good and affordable for the customer range.
Network & Security Lead at Net-International
 

Valuable Features

Lumu provides real-time threat detection and integration, enhancing response times and simplifying data analysis with minimal false positives.
Trellix Network Detection and Response enhances security with real-time detection, automation, and integration, reducing manual monitoring by 50%.
It provides peace of mind knowing that any device on our network, whether it is our own, BYOD device, or an unauthorized device, is being tracked and analyzed at multiple levels.
Director, Information Technology at a educational organization with 201-500 employees
Per day we used to have 70 to 80 alerts and those could be reduced up to 40 to 30 a day. This is almost a 40 to 50% decrease.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
Trellix Network Detection and Response has positively impacted my organization by addressing performance issues, specifically by offloading heavy traffic inspection and SSL inspection through sensors due to the limitations of the firewall.
Network & Security Lead at Net-International
Visibility is very important as it empowers users to understand what is happening; therefore, detection is one of the strongest features of Trellix Network Detection and Response.
Presales Manager
 

Categories and Ranking

Lumu
Ranking in Network Detection and Response (NDR)
6th
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
8
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (10th), Extended Detection and Response (XDR) (15th)
Trellix Network Detection a...
Ranking in Network Detection and Response (NDR)
7th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Advanced Threat Protection (ATP) (10th)
 

Mindshare comparison

As of June 2026, in the Network Detection and Response (NDR) category, the mindshare of Lumu is 3.1%, down from 3.8% compared to the previous year. The mindshare of Trellix Network Detection and Response is 3.0%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Detection and Response (NDR) Mindshare Distribution
ProductMindshare (%)
Lumu3.1%
Trellix Network Detection and Response3.0%
Other93.9%
Network Detection and Response (NDR)
 

Featured Reviews

JJ
Director, Information Technology at a educational organization with 201-500 employees
Constant monitoring and analysis boosts network security
There is always room for improvement. I am not giving it a perfect score because I am sure there is something that could be enhanced.Having some sort of certification or training, along with more periodic webinars might be helpful. Having a larger support network would be beneficial. Nobody I know has heard of Lumu, so they are in the same space as Darktrace or CrowdStrike, but people give blank stares. As the community grows for Lumu then that will improve, but that is not really a criticism of Lumu, they simply have not been around that long.
Twinkle Solanki - PeerSpot reviewer
Business development executive at Digitaltrack solution Pvt Ltd
Continuous network insight has improved early threat detection and streamlined investigations
Overall, we have a positive experience with Trellix Network Detection and Response, but like any enterprise security solution, there are areas where it can continue to improve. One area would be user interface and dashboard customization. While the platform provides a lot of valuable information, new users can sometimes face a learning curve when navigating and investigating and creating customized views. More intuitive dashboards would simplify workflows and help analysts access critical information even faster. Another area for improvement is reporting and analytics. The existing reporting capabilities are useful, but more flexibility and customizable reporting options would make it easier to generate executive-level summaries, compliance reports, and operational metrics for different audiences.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Comms Service Provider
8%
Manufacturing Company
7%
Educational Organization
7%
Manufacturing Company
16%
Financial Services Firm
13%
Comms Service Provider
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise11
Large Enterprise23
 

Questions from the Community

What needs improvement with Lumu?
There is always room for improvement. I am not giving it a perfect score because I am sure there is something that could be enhanced.Having some sort of certification or training, along with more p...
What is your primary use case for Lumu?
We use it as our managed SOC instead of contracting with an MSP. It coordinates endpoint and gives us a single pane of glass for our security events.It fulfills the role of a SIEM, serving as our d...
What is your experience regarding pricing and costs for Lumu?
In our environment, it costs approximately 1200 a month.
What is your experience regarding pricing and costs for FireEye Network Security?
My experience with pricing, setup cost, and licensing for Trellix Network Detection and Response is positive, as the setup process was straightforward, licensing was flexible, and the value deliver...
What needs improvement with FireEye Network Security?
Based on my experience with the solution, I do not see any improvements needed for Trellix Network Detection and Response at present; it might be required in the future, but there is no space to im...
What is your primary use case for FireEye Network Security?
Our main use case for Trellix Network Detection and Response is to maintain oversight of our network traffic and catch any threats or unusual activity as early as possible. Trellix Network Detectio...
 

Also Known As

No data available
FireEye Network Security, FireEye
 

Overview

 

Sample Customers

Information Not Available
FFRDC, Finansbank, Japan Advanced Institute of Science and Technology, Investis, Kelsey-Seybold Clinic, Bank of Thailand, City of Miramar, Citizens National Bank, D-Wave Systems
Find out what your peers are saying about Lumu vs. Trellix Network Detection and Response and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.