ManageEngine EventLog Analyzer vs Netsurion comparison

ManageEngine EventLog Analyzer

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Executive SummaryUpdated on Sep 18, 2024

ManageEngine EventLog Analyzer and Netsurion are competitive in the log management and cybersecurity domain. Users prefer ManageEngine EventLog Analyzer for its interface and support, while Netsurion's advanced capabilities give it an edge in specific areas.

Features: ManageEngine EventLog Analyzer offers log analysis, real-time alerting, and compliance reporting. Netsurion provides predictive threat intelligence, automated response, and advanced threat detection capabilities.

Room for Improvement: ManageEngine EventLog Analyzer needs better scalability and third-party tool integration. Netsurion could enhance reporting, offer better customization, and improve customer service consistency.

Ease of Deployment and Customer Service: ManageEngine EventLog Analyzer is praised for straightforward deployment and responsive customer service. Netsurion is easy to deploy but has mixed customer service feedback.

Pricing and ROI: ManageEngine EventLog Analyzer provides good ROI with reasonable setup costs. Netsurion's pricing is higher, but its advanced features justify the cost.

To learn more, read our detailed ManageEngine EventLog Analyzer vs. Netsurion Report (Updated: April 2026).

ManageEngine EventLog Analyzer vs. Netsurion

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine EventLog Analyzer

Ranking in Security Information and Event Management (SIEM)

48th

Average Rating

7.4

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Log Management (43rd)

Netsurion

Ranking in Security Information and Event Management (SIEM)

52nd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (30th), SOC as a Service (14th), Managed Detection and Response (MDR) (36th), Extended Detection and Response (XDR) (43rd)

Mindshare comparison

As of May 2026, in the Security Information and Event Management (SIEM) category, the mindshare of ManageEngine EventLog Analyzer is 1.0%, up from 0.9% compared to the previous year. The mindshare of Netsurion is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM) Mindshare Distribution
Product	Mindshare (%)
ManageEngine EventLog Analyzer	1.0%
Netsurion	0.8%
Other	98.2%

Security Information and Event Management (SIEM)

Featured Reviews

Md Abdul Hakim

System Engineer at Corporate Projukti Limited

Efficient log management enhances activity monitoring despite VPN user issue

Last month, we faced an issue with a Hawaiian VPN user activity. It's like a Fortinet device configured for VPN users. When a VPN user logs in, it doesn't really capture the time before this. If you're testing with existing or new device integration, then the product will be good in the market.

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John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The dashboard for administrators or assigned engineers can identify vulnerabilities, activities, infected systems, large files, or DDoS attacks."

"Our primary use case for this solution is detecting issues to provide customers with information."

"It is stable."

"It's one of the easiest products. It's very simple to use."

"The log management has helped to improve my organization."

"The most valuable features of ManageEngine EventLog Analyzer are the number of capabilities, file integration monitoring, web server log collection, and alert configuration."

"The initial setup is straightforward"

"The log management has helped to improve my organization."

More ManageEngine EventLog Analyzer pros

"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."

"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."

"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."

"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."

"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."

"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."

"The product satisfies our compliance, and thus, all of our auditors."

"Of all the products and vendors that we've used, I've never had a more positive experience with a support team than with EventTracker's support team."

More Netsurion pros

Cons

"The scalability is limited."

"I would like to see more detailed reports."

"The customization of reports could be a lot easier. It is not difficult but it could be made easier."

"Support could improve to make the solution better."

"The solution should improve on its log capturing capabilities, the authentication, when a person logs onto a network device."

"Last month, we faced an issue with a Hawaiian VPN user activity. It's like a Fortinet device configured for VPN users."

"The customization of reports could be a lot easier. It is not difficult but it could be made easier."

"What I'd like to see as an improvement to ManageEngine EventLog Analyzer is for it to be more AI-driven. Having more automation would also make the solution better."

More ManageEngine EventLog Analyzer cons

"The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."

"The onboarding process was complex, there was quite a learning curve, and few of our technical staff knew what they were talking about on the Netsurion side, but we were expected to do all the work."

"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."

"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."

"The EventTracker support said, "We do have that." However, that wasn't necessarily the case. It was primarily an eight to five type of thing."

"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that."

"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."

"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."

More Netsurion cons

Pricing and Cost Advice

"There is a license required for these solutions. The customer can choose the license type, such as an annual license purchase or a perpetual license. If the customer wants maintenance they will have to pay annually."

"Licensing for ManageEngine EventLog Analyzer is paid yearly."

"ManageEngine EventLog Analyzer is a low-cost solution. It costs approximately $1,000 per month per server for a perpetual license."

"We paid for the license of the solution and the deployment. The price of ManageEngine EventLog Analyzer is less expensive than other solutions."

"ManageEngine EventLog Analyzer is expensive. Its licensing costs are annual."

"There is a yearly subscription for the solution."

"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."

"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."

"Our pricing for Netsurion last year was US $52,000 per year."

"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."

"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

More Netsurion pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Government

10%

Comms Service Provider

Manufacturing Company

Performing Arts

11%

Manufacturing Company

Construction Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	7
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	7

Questions from the Community

What do you like most about ManageEngine EventLog Analyzer?

The reporting features are noteworthy, as they provide templates that streamline the process of generating reports

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What needs improvement with ManageEngine EventLog Analyzer?

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What is your primary use case for ManageEngine EventLog Analyzer?

I find this solution useful for IT devices as a live stream to work with Syshun, serving as both the router and the target. All activities are logged, and they can be accessed within one console. T...

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Product Reports

ManageEngine EventLog Analyzer

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Also Known As

EventLog Analyzer

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

ManageEngine EventLog Analyzer provides comprehensive event log monitoring and analysis, ensuring efficient integration within IT environments. It streamlines log management and supports IT operations with features like report generation and alert configuration.

ManageEngine EventLog Analyzer simplifies IT infrastructure monitoring by centralizing logs for easier management. Its interface facilitates seamless integration with applications, enhancing user accessibility and ease of use. Featuring capabilities like file monitoring, web server log collection, and support for automated alerts, it supports enterprises in managing their environments. Quick installation, easy learning, and modular options enhance user experience, while the stable functionality aids threat detection and network data analysis. However, areas like log capturing, security integration, and customer support need improvement. Users desire more automation and better data collection, especially for integration with SMAX solutions.

What are the key features of ManageEngine EventLog Analyzer?

File Integration Monitoring: Ensures vigilance over critical file changes.
Web Server Log Collection: Gathers logs from servers for detailed insights.
Alert Configuration: Automated alerts for proactive management.
Ticketing Features: Facilitates issue tracking and resolutions.
Easy Report Generation: Simplifies data reporting tasks.
Graph Visualization: Enhances data understanding through visual representation.

What benefits can users expect from reviews?

Ease of Management: Centralizes log data for streamlined processes.
Efficiency: Reduces time spent on report and alert configurations.
Support Accessibility: Offers accessible support for prompt assistance.
Integration Capabilities: Smoothly integrates with enterprise-level applications.

ManageEngine EventLog Analyzer sees application in IT sectors for monitoring and analyzing event logs. It assists in detecting network issues, ensuring identity management, and observing user activities. Organizations use it for remote logging, PCI DSS compliance, and maintaining IT asset integrity, supporting centralized server environments.

ManageEngine

Netsurion offers robust SIEM capabilities enhanced by managed services, facilitating efficient threat identification and response with real-time alerts and comprehensive reporting.

Netsurion stands out for its integration of SIEM, IDS, and vulnerability management. Its real-time threat alerts and dashboards enhance user response capabilities. With centralized logging from Windows, Linux, Cisco devices, firewalls, and Active Directory, Netsurion enables effective compliance support for HIPAA and PCI standards. Managed Threat Protection with the embedded MITRE ATT&CK Framework enhances threat intelligence, while its evolving interface aims to improve user interactions. However, some users find deployment and searching challenging, pointing to areas for improvement.

What are Netsurion's key features?

SIEM Capabilities: Efficient threat identification using real-time alerts and dashboards.
Managed Services: Provides remote monitoring and advisory support.
Comprehensive Reporting: Assists in compliance and actionable insights.
MITRE ATT&CK Framework: Enhances threat intelligence and management.
Seamless Integration: Works with existing systems for streamlined operations.

What benefits should users consider in reviews?

Threat Response Tool: Rapid identification and response to security incidents.
Usability: Efforts to evolve and simplify user interactions.
Operational Efficiency: Streamlined processes through integration and managed services.
Compliance Support: Assistance with industry standards like HIPAA and PCI.

Netsurion is frequently implemented in industries requiring comprehensive security monitoring and compliance, such as healthcare and finance. It aids businesses in consolidating security efforts, offering insights into user activities and system changes, an asset for companies lacking substantial internal resources.

Sample Customers

Moody National Bank, EnCircle, Goldleaf Financial Solutions, Inc, IBM, Ernst & Young, Micro Linear, Silverbeck-Rymer Solicitors, Provincial Court of British Columbia, Eleventh Judicial Circuit of Florida, OGILVY & MATHER, E! Entertainment, Tribune-Review Publishing Co.

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

ManageEngine EventLog Analyzer vs. Netsurion